Jira Erfahrungen

Vorteile

Wir nutzen Jira in unseren Scrum Teams für sämtliche Projekte. Sowohl der Projektfortschritt als auch die Planung funktioneren mit Jira sehr gut. Tickets können in Story und Tasks aufgeteilt werden und jedes kann ein eigenes Zeitkontingent bekommen. Ebenso lassen sich manuelle Tests hier sehr gut dokumentieren mit dem Plugin XRay.

Nachteile

Filterfunktionen kompliziert technisches Tickets lassen sich nur als Tasks abbilden

Vorteile

Implementiert Standard-Vorgehensweisen in der Softwareentwicklung und bietet einfache, leicht verständliche, grafische Oberflächen für den Benutzer.

Nachteile

Die Administration von Projekten ist oft etwas unübersichtlich bzw. lassen sich Einstellungen oft schwer finden.

Vorteile

Der Weite und der Unfang der Applikation. Ist einfach echt Top und Sehr durchdacht.

Nachteile

Nein, es gibt für mich keine negativen Punkte. Nag sein das es welche gibt, bis jetzt aber nicht die Erfahrung damit gemacht.

Vorteile

Man kann damit wirklich komplexe Vorgänge planen und verfolgen sowie verschiedene Tasks untereinander verknüpfen. Finde es sehr intuitiv in der Anwendung. Steigert definitiv die Produktivität und verbessert die Zusammenarbeit in unserem Team.

Nachteile

Manchmal kommt es zu Problemen wieder zurück in die Webanwendung zu kommen, wenn man verknüpfte Dokumente aufruft - kann aber auch Anwenderfehler von meiner Seite sein... Aber das passiert eher selten und ist auch keine große Sache.

Vorteile

Einfache Benutzung, kompakte Übersicht, großer Funktionsumfang, mehrere Schnittstellen

Nachteile

Man wird oftmals mit Mails überflutet wenn man die Standardeinstellungen verwendet. Sehr viele Einstellungsmöglichkeiten können anfangs oft etwas schwer zu verstehen sein.

Vorteile

Übersichtlichkeit, leicht verständlich, einfach zu bedienen.

Nachteile

Front-End ist etwas langweilig gestaltet

Vorteile

schnelle Bereitstellung und gutes Preis-Leistungsverhältnis

Nachteile

schwierig bei Einhaltung DSGVO und ISO-Norm-Umsetzung

Vorteile

Es ist eine solide Software. Ist auch benutzerfreundlich. Die Sicherheit der Kommunikation ist auch gut vorhanden.

Nachteile

Die Oberfläche sieht nicht so modern aus, aber es ist nicht so relevant.
Bin nicht sicher, ob sich damit auch agile Projekte gut verwalten lassen.

Vorteile

Die Planung meiner Projekte und die Einteilung von Aufgaben (zeitlich und personell)

Nachteile

Übersicht ist am Anfang sehr gewöhnungsbedürfitg

Vorteile

Die Kanbanfunktion. Die ist sofort verständlich und einsetzbar.

Nachteile

Die schwierige Handhabung für alle, die keine Zeit haben, sich großartig einzuarbeiten. Dies erfolgt dann zwangsläufig in der Freizeit...

Vorteile

Unerlässlich für einen sauberen Sprint Plan, die Abbildung von Workflows und Prozessen ist sehr gut

Nachteile

Silo zwischen Jira (IT) und anderen Tools (zb Asana), hier wäre eine API wünschenswert

Vorteile

I love the Jira Query Language for filtering data and the gadget variety is really great.

Nachteile

Overall is good software, and I have no complaints.

In Betracht gezogene Alternativen

monday.com

Vorteile

I love how it allows me to easily assign tasks to team members, track progress, and see everything in one place. It also integrates well with other tools which makes it even more convenient. Overall, Jira is a game-changer.

Nachteile

The only downside I've found is that it can be a bit overwhelming when you first start using it. There are a lot of options and features, and it can take some time to figure out how to use everything. But once you get the hang of it, it's not a big deal.

Vorteile

Since it is the mainstream product in the market and Atlassian has other powerful tools, the integration with first and third parties is guaranteed and are usually pretty good (ex. Confluence, Slack, Gitlab, TeamRetro...)

Nachteile

After more than 10 years using JIRA for project management I have to say the UX still terrible, the changes and new features took ages to be implemented, and still have too many unresolved issues. If I have to choose a pain point, dashboards are really really painful to craft, and is really easy to face simple limitations that require a paid plugin to allow you to get what you need.

Vorteile

I will give an example of how I used it on one occasion and the advantages of having had this software.I was hired by a digital marketing company to improve proprietary applications, internal APIs, creation and migration of landing pages made in WP for our clients, migration of PHP applications to Python, server management, diversity of containers... The DevOps who was doing all that work left the company.An external audit was hired that provided workers spread all over the world, Spain, India, Latam...So we find ourselves with a lot of work, from very different areas, work environments and projects of all kinds and just one person to manage everything.With Jira we all worked under the same environment to organize tasks, but above all incidents and bugs, and with the need to manage the priorities of each new element that entered our work boards.At a glance, I could assign tasks, review code, refactor or modify it, and upload it to the test servers. Review the tickets, with screenshots of the errors or the new results that should be obtained. Keep in touch with everyone from one place and also receive all feedback in Jira.It was months of hard work, without Jira it would have been impossible to manage it.

Nachteile

Despite having Jira with everything necessary for software development, sometimes it becomes more complex and less visual than if we accompany it with some extras, also from Atlassian. So it is easier for some boards or planning to use Trello, GitHub or Bitbucket for continuous integration, Sourcetree to make the different branches and versions more visual, Composer for team collaboration...

In Betracht gezogene Alternativen

Trello

Warum Jira gewählt wurde

It is expensive to maintain and you never get the ease of use and tools of software of this quality.

Gründe für den Wechsel zu Jira

It is more complete for incident management, priorities integrates better with other solutions

Vorteile

Jira is an extremely powerful and versatile project management tool that has helped our team stay organized and on track with all of our projects. The user interface is intuitive and easy to navigate, and the ability to customize workflows and add various plugins has been a game-changer for us.

Nachteile

One downside is that the pricing can be a bit steep for smaller teams or businesses. Additionally, the learning curve can be steep for new users, but once you get the hang of it, it becomes much easier to use.

Vorteile

Jira's interface is intuitive and easy-to-use, making it the perfect tool for project management. It has powerful features such as issue tracking, project planning, and workflow customization that allow teams to collaborate and get projects done fast.

Nachteile

Jira can be expensive for some teams, especially those with multiple users. Additionally, the learning curve to use the software can be steep and some customization features require advanced technical knowledge.

Vorteile

Jira is wonderful in many aspects and it is designed to be user-friendly, with a simple and intuitive interface that makes it easy for users to get up and running quickly. It is a powerful and flexible tool that can be used to support a wide range of software development projects and processes.

Nachteile

Jira tends to be a bit slow sometimes and I think it may not be suitable for very large organizations or projects with a large number of users. In these cases, it may require additional resources to manage and maintain and that means more costs.

In Betracht gezogene Alternativen

Trello

Gründe für den Wechsel zu Jira

Jira has many features that my company requires for daily use and Trello is more limited.

Vorteile

The advantages of this program is that it is easy to use and also provides many services such as project management and task management

Nachteile

The disadvantages of this program is that it sometimes makes mistakes in managing the project, and we hope that you will develop from that

Vorteile

PO can be challenging, but JIRA has a easy to use UI with a lot of powerful add ons like integration with git and others.

Nachteile

Training can be challenging at first, as you need to be already familiar with SCRUM methodologies

Vorteile

Features impacting are Confluence part of Jira. Regarding project management, Jira helps us to organize through different teams (IT, marketing, PO, Service management...). We use it to schedule daily tasks and have review using the tempo feature

Nachteile

The software is quiet hard to keep up with. Many features and the poor tutorial doesn't help us when onboarding on a project.

Vorteile

Agile development on Jira is great. The ecosystem allows me to track my time, organize my issues into tasks and sub-tasks, track when things get done, create estimates, and organize complex projects into smaller and simpler pieces.

Nachteile

The support is pretty ignorant of their user-base on several issues and refuse to add new features that would benefit hundreds, if not thousands. It can be very tricky to migrate, update, or set up. Plugins can cost money and it can add up, though I haven't spent too much at all for the value I received.

In Betracht gezogene Alternativen

Trello

Warum Jira gewählt wurde

My prior employer used Asana but I found JIRA to be a better solution for an Agile workflow.

Zuvor genutzte Software

Asana

Gründe für den Wechsel zu Jira

Trello is a watered-down version of JIRA and doesn't feature all of the technical details that JIRA has.

Vorteile

Firstly Jira is the most advanced task management software in my opinion. It has tons of valuable features for issue tracking, has interfaces like scrum, kanban and etc. It has simple mode for an starting projects and very advanced for more complex projects. One of the great things it is the editable everything e.x statuses which helps to my my team to do process more likly.

Nachteile

Using the Jira API it has little drawbacks for example complex documentation. It does not have major language libraries and sometimes the the API is not stabile.

In Betracht gezogene Alternativen

Pivotal Tracker und Trello

Warum Jira gewählt wurde

I can manage multiple teams in a single UI very easy

Zuvor genutzte Software

Pivotal Tracker

Gründe für den Wechsel zu Jira

I wrote signup with Jira because it more popular than others.

Vorteile

The powerhouse controls that allow you to configure exactly the solution you need. JIRA is unmatched in customization. For controlling workflows, getting status updates and clearly understanding what's on your plate, JIRA is amazing.

Nachteile

The use of JIRA without properly configuring it. Without that commitment, JIRA can be offputting and seem like a heavy mess of a system. You need to remove what you don't use, need to set everything up for individuals and you need to educate your team about how they can use the system. It's so open that it can overwhelm people without management.

In Betracht gezogene Alternativen

Bugzilla und Trello

Warum Jira gewählt wurde

JIRA is more structured and better at reporting.

Zuvor genutzte Software

Bugzilla

Gründe für den Wechsel zu Jira

A comprehensive solution, including the use of Confluence for doc management.

Vorteile

Seems like a very good software, is very powerful and is reasonably easy to use.

Nachteile

We found it through our Trello account, after Atlassian took over Trello. We were using another service desk software but noticed that Jira Service Desk could offer all the features we needed, and all for free! Or so we thought! The plan we chose is for small teams (which we are) and is advertised (still to this date) as "Always free for 3 agents". "Free" is further highlighted at the top of the Plans & Pricing page and a large "$0" is displayed. Well, it took some time to get it set up and to import our tickets (this is not easy and we needed support which was quite difficult to get). Once we got set up, it took some time to learn about it (no phone support on free plan!) and we devoted many hours to this. And all was well for about 2-3 months......then we receive an email to say that payment is due! And that our account would be cancelled if we don't pay! What? We contacted Jira, only to be told that we are on a temporary free plan, like a free trial, and that payment is due after 3 months I believe it was. We explained about the "free" plan that we signed up to but the Jira support member just reiterated her point and was quote blunt and unhelpful. We went back to check out the "Plans and Pricing" table on the Atlassian website, thinking we obviously missed the small print. But we didn't!!! They were still brazenly advertising "$0" and "Always free for 3 agents" and there is no mention of a free trial , anywhere on this page at all!!

In Betracht gezogene Alternativen

Zoho Desk

Warum Jira gewählt wurde

Price

Zuvor genutzte Software

Zendesk Suite

Gründe für den Wechsel zu Jira

Price and the solid experience we had with Trello (although of course Trello was another company for most of this time and had only recently been acquired by Atlassian.