Payhawk Erfahrungen

Vorteile

The product is very easy to use. The integration with NetSuite is a game changer for us. It couldn't be easier for employees to upload their receipts. They are constantly releasing new features to ensure they provide the best product for customers.

Nachteile

Its hard to think of any as new feature updates have solved previous weaknesses. The only con is that you can only have credit cards with Payhawk US and debit cards are not supported.

In Betracht gezogene Alternativen

Spendesk, Expensify und SAP Concur

Vorteile

Automatic integration of expenses with the ERP, I've tried other tools and they do not reach the level of payhawk. They also have an excellent support team

Nachteile

I have not been using it for long (less than 6 months) but so far when there is a problem, they know how to respond.

Vorteile

Fast reaction of customer service, easy to contact them when urgent actions are needed.

Nachteile

There are no comments about this so far.

Vorteile

Receipt collection from users and issuance of debit cards

Nachteile

When claiming per diems, if the location is not applied specifically to the city (eg. London) but to a specific address (eg. Tower Bridge, London), the UK generic rate is picked and not the London rate.

In Betracht gezogene Alternativen

Pleo und Rydoo

Gründe für den Wechsel zu Payhawk

Enough features to cover what we need

Vorteile

Easy to use for users but sadly not for accountants

Nachteile

We are always late reconciling the account because people don´t upload documents. It make me appreciate the traditional liquidation process, PayHawk should improve on this side.

Vorteile

Payment can be made super quick, and easy to navigate. Helpful and responsive customer support

Nachteile

Payhawk automatically fill in some information based on the invoice uploaded but some information can be wrong for examples dates

Vorteile

Very user friendly and easy to integrate with Xero.

Nachteile

Still features to improve: Allow the import of suppliers and their bank details so this doesn't need to be entered manually.Their scanning system needs improvement too.

Vorteile

Easy to use, and very flexible.
I love the API. It makes it easy to make system integrations.

Nachteile

Picture optimization has given us some minor challenges with receipts that wasn't readable.

Vorteile

The customer service was quick and easy.

Nachteile

nothing, everything has been very good.

Vorteile

Easy to keep expenses on track, and to integrate with Google Pay

Nachteile

Some issues with Curve integration with old Visa card. Mastercard card worked well and now they switched again back to Visa, so let's see

Vorteile

Immediate access to spending, oversight for management, reduces friction of collecting paperwork.

Nachteile

The UI of the website can be cumbersome and prone to breaking completely. Customer service can be slow or uncooperative at times.

Vorteile

Interface, workflows, flexibilty, team card, SEPA Wires, cashback, connexions with other tools

Nachteile

IBAN not always compatible with SEPA wires

Vorteile

OCR functionality and invoice/receipt scanning, as well as being able to block cards in real time

Nachteile

Our users not filling in/submitting the required expense information!

In Betracht gezogene Alternativen

Pleo

Vorteile

Easy resolution via the online chat. The person that assisted me was very patient and run different investigation to be able to resolve the issue.

Nachteile

Response time, despite an initial contact was made immediately, it took 1.5 day to resolve

Vorteile

Ease of use and super helpful and responsive support team.

Nachteile

Some features and functionality, that competitors already provide, is still being developed.

Vorteile

User-Friendly Interface which makes it easy to navigate and manage expenses.

Nachteile

Card maintenance costI would like it to allow us to manage collections and billing

Vorteile

Mobile App for employees is very easy for reimbursements.

Nachteile

Some of the integration with our Accounting system fails from time to time.

Vorteile

Thanks to Payhawk, we process day-to-day transactions faster and easier. Furthemore, it has helped our overall financing accountability.

Nachteile

One of the features that is currently missing and would be benefial to our company is renumeration payments.

Vorteile

I can easily upload all expense papers from everywhere I am. Good control on the expences via the politics section and the requesting funds method.Very useful way of managing all cards, employees access and funds.

Nachteile

I thing it would be better if all costs marked by the cost owner as reimursable may have an option to be denied by the company without being deleted, so a tracking history remains.

Vorteile

I like the facility of having all the paymement an the receipts in one platform, so you Know exatly the cost od the thingh you buy; I like the cashback; It's easy to use and all the employees can uses it

Nachteile

Cost too much, the integration with our ERP wasn't good; , you need to pay if you want a physical credit card, and Payhawk dont read all the information from the receipt well, so in taht point need to improve

Vorteile

Managing Expenses is great and uploading

Nachteile

UI/UX and finding information on past invoices.

Vorteile

What I like most about PAYHAWK? Well, that is easy. First of all, intuitive Design, easy to use and implement and most importantly, good customer support.

Nachteile

I really feel the impact of a missing SAP integration. That is PAYHAWK's greatest flaw in my humble opinion.

Vorteile

the customer service of [sensitive content hidden] was expectional helped me so much with my issue

Nachteile

nothing all was amazing thanks alot for the support and help

Vorteile

The ease and assisstance onlune. Supet quick responses.

Nachteile

Cant fault the system. Simple amd succinct.

Vorteile

Easy to deploy and the team were very happy with it

Nachteile

Took awhile to navigate but guess that’s me