Square Point of Sale Erfahrungen

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Über Square Point of Sale

Square POS ist ein mobiles POS-System, das für iOS- und Android-Geräte verfügbar ist. Zu den wichtigsten Funktionen des Square-POS-Systems gehören die Verarbeitung von Online-Zahlungen, Umsatzberichte, Inventarnachverfolgung,...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,5
Funktionen
4,5
Bedienkomfort
4,7
Kundenbetreuung
4,4

Nutzerbewertungen zu Square Point of Sale durchsuchen

2.929 von 2.929 Bewertungen
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Mohammad
Mohammad
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 26.4.2023

Square Point of Sale ohne Funktion

Ich hoffe, dass Square Point of Sale Ihr Prdukt verbessern (Entwicklung und Zahlungsprozesse) und danach wieder an alles freischalten.

Vorteile

Enthält richtig viele und gute Funktionen und Futures aber sie funktionieren nicht 100%. Diese Funktionen müssen komplett neu entwickelt und sicher werden, dass diese Funktionen richtig funktionieren bevor sie diese Produkte an der Kunde abgeben

Nachteile

Ich habe mehere mal versucht etwas online zu bezahlen, aber die Prozess hat immer fehlgeschlagen. Funktionen und Tools hängen immer ab.

Dan
Dan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.12.2022

Square D Point of Safe Review

Ease of installation: Many Square D products are designed to be easy to install, even for those with limited electrical experience. This can save time and money on installation costs.

Vorteile

Square D is a brand of electrical equipment, including circuit breakers, switchgear, and other electrical components. Some of the features that are commonly cited as benefits of Square D products include: Reliability: Square D products are known for their durability and reliability. This can be especially important in critical applications such as hospitals, factories, and power plants, where equipment failure can have serious consequences. Safety: Square D products are designed with safety in mind and are tested to meet strict safety standards. This can help protect workers and building occupants from electrical hazards. Compatibility: Square D products are compatible with a wide range of electrical systems and devices, making them a flexible choice for many different types of applications. Energy efficiency: Some Square D products are designed to be energy efficient, which can help reduce energy costs and reduce the environmental impact of electrical systems. Customer support: Square D has a reputation for providing excellent customer support, including technical assistance and training for its products. This can be especially helpful for customers who have questions or need support with their electrical systems.

Nachteile

In general, some potential downsides or limitations of Square D products may include: Cost: Square D products may be more expensive than some other brands, especially if you're looking for budget-priced options. Compatibility: Square D products may not be compatible with certain types of equipment or systems, depending on the specific requirements of your application. Availability: Square D products may not be as widely available as other brands, especially if you're looking for specialized or hard-to-find components. Warranty: Square D products may come with limited warranties, which may not cover certain types of damages or defects.

Betsy
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 5.9.2024

Square Point of Sale is Easy to Use

I felt my overall experience with Square Point of Sale was smooth and easy to learn. I used the Square Point of Sale for one location of business, I have about 25 products I'm tracking inventory on. I make adjustments to discounts. These functions were easy to figure out how to use without using any help features or stressing out.

Square Point of Sale system was also very easy to use on my iPhone and it has many options for accepting payments as far as different hardward is concerned. You don't need hardware either, you can use an iphone and use the Square Point of Sale app to process payments for your customers. I prefer the actual Square because sometimes people don't have the tap to pay option if they don't have their Apple wallet set up properly or don't how to process payments that way.

Vorteile

Square Point of Sale is very easy to set up and use. The interface is very clean. I have used the Wix point of sale system which has a busier UI and is slightly more difficult to use. If someone is using a point of sale system for the first time, between Wix and Square, I think Square would be easier for them.

Nachteile

I didn't find anything I didn't like about it. I think that there's always a learning curve with any new point of sale system.

In Betracht gezogene Alternativen

Wix

Gründe für den Wechsel zu Square Point of Sale

I didn't know that Wix had it's own point of sale system before I got Square. I got Square, then I started to use the Wix system and while they both do what they are suppose to do, Squares interface was so much easier on the eyes.

Die besten Alternativen zu Square Point of Sale

breanna
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 9.8.2024

Square has potential to be great

Square POS is actually a little complex to build out of you dont have a background in software or IT. For our coffee shops we use alot of modifiers and variations, so it is difficult to sink up the modifiers with the optons if you are building out for the first time. If you are a business without the modifiers it will be much easier.

Vorteile

Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad.

Nachteile

Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical.

JesusG
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.6.2024

Happy to return

Excellent, again Ive missed them. Again being able to customize pretty much everything keeps everything will organize. Separate location separate deposit separate cards everything is kept separate like totally different business but still one

Vorteile

Came back to them after about a yr. It's really convenient the many types of ways you can still tend to your customer. From contactless, keypad on the app, hand held. And the customization without the confusion. In addition afterpay with cash app, with your own square card. Ive missed u

Nachteile

Security is a bit overboard, but as with PayPal

Ande
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.9.2024

Square POS

Square is easy to use and their customer service is very helpful

Vorteile

EASY TO USE AND HAVE MY MONEY THE NEXT DAY. I CAN CHECK MY HISTORY ANY TIME AND BALANCING TO QUICKBOOKS IS VERY HELPFUL.

Nachteile

I do not use my square to its full potential, only because I do not need all of the great features

Emily
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 2.8.2024

Square isn’t so square!

I used Square as a POS in a few gift shops and many events. I love this interface for event transactions because you can easily categorize what you need and you have the ability to have portable POS options.

Vorteile

Very clean and aesthetic interface, POS additions were user friendly

Nachteile

Trying to navigate building a Square website is a doozy, and sometimes the help articles aren’t really helpful.

In Betracht gezogene Alternativen

Clover

Gründe für den Wechsel zu Square Point of Sale

I liked that they had a Square online operating system already set up.
Robert
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2024

Square Point of Sale helps you manage your daily operations

Square Point of Sale made managing my daily sales items sold reporting, sales-tax, tips, and credit card sales a very easy task. Monthly and annual reports were also easy to review which mad tax reporting easier.

Vorteile

I like the option of the menu where you can have specific items on the screen rather than having to scroll through a list. Also using the options worked great for my coffee shop. I could press the Latte button, and had all the options including add-on prices automatically add without having to add up the cost and then enter the price.

Nachteile

I would like the option of more, but smaller buttons on the main menu. I had discount buttons also programmed (teacher’s and police) because I was near a school and gave teachers a 10% discount, and also gave uniformed police and firefighters a 30% discount, which took two product items off the main menu.

Kelly
  • Branche: Alternative Medizin
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.8.2024

Square Handles Your POS Transactions

Everything is at your fingertips. Customers aren’t waiting long to complete their sale. I like the options of providing them with their receipt.

Vorteile

It’s fast and easy to use. Your product inventory, including pictures of your products is right there to ensure accuracy. You can take it with you.

Nachteile

I haven’t had a bad experience. It does what I need it to do.

Mason
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.8.2024

Square point of sale

Vorteile

Square is great for starting out in point of sale. It is easy to setup and works with minimal hardware.

Nachteile

I don’t like that Square charges for loading gift cards

Nancy
Nancy
  • Branche: Tierarzt
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 5.9.2024

Square works really well for small businesses to start taking card payments fast.

I really like Square for a simple solution to taking credit card payments for small businesses.

Vorteile

It is easy to use and works well for small businesses, both services and retail.

Nachteile

Sometimes it can be pretty glitchy. Getting various aspects of the app set up are not always intuitive. There is zero customer support, so you are very much on your own if something doesn't make sense.

Mylinh
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.4.2020

Square POS app

This has been great with no problems! It allows me to bill anywhere and review my billing history. It gives me a breakdown of new clients and how many returning.

One thing I would like to see change is the 1099 form. It only gives me one if I sell more than $20K in products a year. I would like to be less and more flexible for small business owners!

Vorteile

This is portable and accessible from anywhere. I also like that I can send invoices, schedule a time for it to send and set up reminders to the client!

Nachteile

On the initial setup, my profession was not setup up properly so I was not able to accept HSA or FSA credit cards. It was because there was no option for me as an alternative healthcare provider. Customer service helped me and my issue was fixed!!

Jake
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2022

Every Business Needs Square Point of Sale!!!

Square has seriously helped our business grow into what it is today. And we're still scaling. We can create subscriptions on the go, accept payments online, at events and easily export reports when we need them (super helpful when tax season is here).

Vorteile

The simplicity and ability to process payments and subscriptions on virtually any device and from any location is super key. And Square allows us to do this.

Nachteile

We don't really have many cons to report other than it would nice to have some of the new "premium" features included being that we pay about 3% per transaction already but we understand that operations need to be funded (and profitable).

Caitlyn
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2022

Square Point of Sale is a LifeSaver!

My overall experience with Square POS has been a good one. For the last seven years that I have used this product, I have not had any serious issues. It is very efficient, organized, easy to use, and they made it very easy for me to reach customers I otherwise would not have been able to help. So if I had to start all over again, I would once again choose Square.

Vorteile

I like its ease of use, the fact they make their features very "what you see is what you get" so I don't have to spend much time training others on how to use it if I have need to. I like the fact that everything is very clear and organised for optimum efficiency. I can get to anything I need in a matter of seconds without having to jump through hoops just to find the features I need at any given time. If you are someone who is just getting started with a small business, I would definitely recommend using Square POS, because it took me from barely doing barely any business to having a growing community of customers practically overnight. All thanks to how convenient and easy the software is for customers and business owners.

Nachteile

Thus far, in the last seven years I have used this product, there really hasn't been anything I have found that I REALLY dislike about it. It's a very simple uncomplicated software and that is what is so great about it. So nothing negative to say.

Michael
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.11.2022

Simple and powerful mobile Point-Of-Sale app

A powerful business financial management tool, right in your pocket. It offers an owner/operator to enter invoices from a home computer, or from a mobile device in the field.Super easy to use, and packed with features that provide the insights an owner needs.

Vorteile

Being able to quickly add a client on the fly, either manually or "from address book", taking a credit card payment, and storing the card in the client file is so simple, quick, and easy.Then, any additional charges to the same client can for a very small "additional percentage" amount be charged to the card now on file, saving the client the hassle of having to pull out the card every time.

Nachteile

Would like to be able to add "standard service fees", such as a "processing fee", "fuel surcharge", and others, in the same way one can add various taxes. Right now, I am doing it in the "taxes" section, which is not ideal, but it can be done with that workaround.

In Betracht gezogene Alternativen

QuickBooks Desktop

Gründe für den Wechsel zu Square Point of Sale

It was the quickest to set up, and at the time, had the most features that were easy to use, and the bank was more expensive, and I would have to invest in the QuickBooks software. No up-front cost with Square.
Shannon
  • Branche: Einzelhandel
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.4.2020

Excellent POS Software

My overall experience with Square POS is amazing. I have recommended this app to so many people. I’ve known about this product since it’s beginning back when you could get a card reader for free on the mail. This app has always been a saving grace for me. Honestly I will never use any other POS.

Vorteile

This software is so EASY to use. Literally it’s a no brainer. I have used this app in conjunction with StylieOne which was an appointment scheduling app and it made collecting payments from my clients so simple. I love the sales and transaction reports that I have access to because it makes my life easier come tax time. Also this app sends you daily sales reports to your email. The equipment to use with the app is inexpensive.

Nachteile

There aren’t any cons to the service. Honestly it’s a great service all around. I can’t see how anyone would be disappointed.

Catherine
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
2

5
Bewertet am 27.2.2020

Bad service good product

I love it for everything, even non business activity when my mom is trying to send money for my kids sports. I just manually enter her card, transfer to my account and go get their sports stuff but it really helps the business alot. I think the actual cash register conputers are nice as well as the headphone jack swipe style. Uniquely created for all. The business is growing with all the offered payment options

Vorteile

I love how easy it is to use. Very easy to put products into the pos. And I love being able to get the square reader when opening an account. Being able to enter cards manually is great too! Invoicing is easy for others to able to pay online. Its a very well rounded system.

Nachteile

Even though I like the security features square uses, they are also the downfall. Sometimes they put holds on your account when there isnt any suspicious activity and then you have to call and verify and make a big run around mess to finally get your money. It's a pain with customer service but the security is nice so I don't mind too much. Could make that a little easier to deal with though

Joseph
Joseph
  • Branche: Verlagswesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.10.2018

Own a business? You NEED this product!

If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.

Vorteile

EASY to set up and use! In short time, we were able to set up our entire library online and make it simple to purchase and sell products. Once set up, everything is available to every member of team, so that one of our book sellers in California has access to the same products as a book seller in Michigan the moment the product is placed online. I also love that we can easily create multiple price points for products and can easily access them from the apps on various mobile devices, desktops etc...

The percentages paid to Square are as small as any other you will find, and they deposit funds into your bank account within 24-hours, with same-day options available for an extra, nominal fee. The no hassle, ease-of-deposit, process is a MUST for our small business.

Customer service has been off the charts good, and every small issue has been resolved quickly. I also love that so many web sites integrate with Square so that we can maintain one payment portal for 99% of what we do.

The technology (swipe devices, Point of Sale stands, card tappers/reader...work flawlessly with each and every device we've thrown at them (iPhones, iPads, Android, laptop...) and they look good, too.

Nachteile

Honestly, there is little to NOT like about this system. I've tried several others and since switching to Square 5 years ago, I've never looked back.

Kristine
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2023

Square pos worth every bit of “high processing fees”

We couldn’t run our business with out it. It has been a very straight forward process. Clear expectation, clear help when needed, company is always accepting new feature requests. Love it.

Vorteile

Square pos integrates with SO many other apps/programs. Streamlining and ease of use is what makes it stand out so much from every other processing program. A lot of people complain about the high processing fees, but it is worth its weight in gold when running a business. Our square account connects with our scheduling, waivers, inventory, marketing, social media, accounting software, and so much more. It is literally the center of our applications/programs. We could not run our business without it.

Nachteile

I can’t complain about much. I do wish there was a customer service phone number. BUT they are on top of it when you message them and they know their stuff. There’s a few other minor changes with filters and integrating the items between square and square online store that I wish were better. But they’re working on it.

In Betracht gezogene Alternativen

Clover

Gründe für den Wechsel zu Square Point of Sale

Better integrations with other programs/apps
Ronnie
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 5.6.2023

Broadens Our Donation Horizons

Fundraising has changed drastically in the last decade. Not having the ability to accept mobile payments and donations was once an obstacle that made it more difficult for organizations such as ours to raise funds. Now, it has become an essential part of business. Square gives small organizations like ours the ability to utilize mobile payments at an affordable price with an easy-to-learn system.

Vorteile

We use Square at our office and when we make presentations offsite. At our office, Square replaced another point of sale device. I personally like Square more than our older device, but it's not life-changing. The biggest draw for us was Square's mobile payment system. We had consistently lost potential donations at offsite events because we had to take either cash or check, or have them call our office at a later date to run a card over the phone. We had multiple people have changes of heart between committing to a donation and talking to us on the phone. Square prevents that from happening by giving us a professional POS device that can be operated by multiple employees at offsite events. It fills in the gap of not having a POS device at an event and is more professional than asking a donor to "just Venmo it."

Nachteile

Using the Square device at our office is on par with other similar devices. There are no major shortcomings, there just isn't anything that stands out. However, the benefits of using it offsite were what drew us to Square in the first place. Since we are fully committed to Square offsite, it only made sense to utilize it onsite as well so our staff doesn't have to learn multiple software.

Billie
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 20.9.2023

Amazing Customer Service

Overall I like Square. We integrated with Thrive by Shopventory earlier this year so I can use woocommerce for our website, which makes me even happier!

Vorteile

I feel like the past year, I 've contact more companies for help than any other time in my life. We've been using Square since 2016. I like them, it's user friendly and fairly intuitive, not sure I would have raved about them before though. This year I've had three instances that I reach out to Square customer service, every one of them was a fairly good experience, but the last one was really great! I had a customer return something she bought as a gift for her sister, over the next few months she called several times complaining that we never refunded her money. The last time, I wasn't there and she came in during an event, when we were busy, claiming we stole money from her. When I found out, I reach out to square, provided them with all of the transaction information, the gentleman I spoke with initially just wanted to tell me that the money was sent to her. When I explained that she claimed her bank had no record of the refund coming back to her, he looked into it further and gave me a transaction code for her to give her bank. When we called to give it to her, she got annoyed because it was such a long code, but her bank must have cleared it up because she brought someone else into the shop a week later, acting like nothing ever happened. It's reassuring to know they have those details on hand to help in a situation like that.

Nachteile

Some of the features cost extra, which can be a bummer. The Square-Woocommerce plugin for wordpress is horrible, I want more control than their

Theresa
  • Branche: Sportartikel
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
4,5
Kundenbetreuung
5

5
Bewertet am 30.12.2015

Square delivers plenty of features at low cost

Vorteile

I have run a brick-and-mortar for more than 19 years, and got rid of my traditional merchant account about 5 years ago when fees became outrageous and unstable, and I also needed a mobile payment system as my bank did not offer one. I did some research and settled on Square. The product is intuitive and easy to navigate, and the cost for processing credit cards is reasonable at 2.75% for swiped and 3.5% for manually entered.
But that's just the beginning of what they offer: in 2013, the Square Market was an incredible add-on benefit provided for free! If you've needed e-commerce for your business, you know that this service can be costly, so for Square to provide it for merely the cost of each transaction processed is amazing. There are many features to the Market, such as the ability to embed items you are selling into your website, share on social media, etc. While the features aren't customizable to a great extent, it is still a very powerful platform for POS. I particularly appreciate the many reports that can be generated, receipts with custom messages you can send to clients who have shopped online, ability to send invoices, etc. They've added gift cards, which is a nice feature, and they have many third party vendor apps that interface with Square for inventory and financial processes for your business. New features are constantly being added, such as their Customer Engagement to create customer lists and do direct marketing to that list right from Square. This product is a powerful addition to your website and other marketing you may already be doing. I have recommended this product to many small business owners and non-profits, and have been a very happy user since late 2010.

Nachteile

I have found very little to dislike. I have seen comments online about deposits being held, a lack of ability to communicate easily with Square (initially, they had no phone customer service, but I always got very quick response from their techs via Twitter in the early days), and difficulty in raising deposit limits. I run two small businesses using Square, and for one of them had to ask for a large increase in daily deposits as my business grew. This was handled easily via email communications and took only a few days.

Kristine
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 16.11.2018

Not perfect, but a big improvement!

Vorteile

Sales staff really like it compared to cash register and credit card terminal (or old-fashioned knuckle-buster imprinter for our remote locations). Predictable fees, which have been lower than for our previous traditional credit card processors, especially for in-person purchases and for American Express. No monthly fees or PCI compliance issues. Square Community is a helpful resource. Dashboard with a variety of reports works pretty well, and it's handy to be able to generate sales reports or search for individual transactions quickly.

Nachteile

Lack of good integration with Magento Community web software (only bottom line charge comes through). No ability to easily transfer inventory from one location to another. Problem with cash total on drawer report not matching sales report. Usually cash drawer is correct, which means sales are not recorded properly. This problem has existed since at least August 2016, while their engineers work on it. This lowest cost version of Square probably gets less attention than their monthly subscription products. Daily subtraction of processing fees creates a lot more work in QuickBooks than traditional credit card processors charging fees monthly. Customer support has been hit or miss. We've been misled a couple times. After uploading a file with inventory quantities for each product at each location, which took a lot of time to create, we discovered that inventory didn't start counting down with each sale unless we activated that feature on each product individually. That makes no sense. Searching for sales of individual items can be quite slow because it starts loading ALL items before giving a chance to choose.

Ronnie
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.11.2022

Made my business transactions a Breeze

I opened up my small business and launched my website in Jan of 2021 and e-commerce site thru Wix, Square was part of the bundle I chose, and I'm very satisfied with that choice. Its given me the security I need when dealing with online and in person transactions. Signing up took a bit longer than expected as I didn't have a business tax ID at the time, but they had an option for me which was life saving as I was getting a lot of requests for my product, so keep that in mind if you're in a rush to get started. Overall my experience with Square has been great and I definitely recommend!

Vorteile

Pros are definitely the ease you have with your online Transactions. They Mail you the Square reader for your ipad or mobile device and the installation is pretty easy, or if you're not lucky enough to have a tech person for a friend then you can easily contact Square to have them walk you thru set up. I have to say, having and feeling the security that you have with square regarding your online transactions is one of the most important Pros for sure. The ease of organizing your inventory is a huge Pro, as well as having your inventory being updated automatically. You get notifications via the app as well as thru your email regarding every transaction, with the total amount of sale after their fee. You get a monthly update of sales. Along with stats of average sales per hour, per day, and more, which is super helpful and helps you with forecasting best sellers and busiest times of the year.

Nachteile

Con is the Square Mobile reader is pretty easy to lose, so when you first start definitely order more than one reader!

Verifizierter Rezensent
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.3.2023

Awesome program for managing payments

Square Point of Sale is an amazing payment management software. I have recommended this software to my friends and colleagues who run a business. It is a pleasure to use and saves time.

Vorteile

Square Point of Sale is very user friendly! I am a first time small business owner and I chose to use Square Point of Sale to process my payments and I am very happy with my choice. Not knowing much about how online payments are processed, the setting up and usage of Square Point of Sale was overall intuitive and a well guided process. The fee associated with using this software is very reasonable and is minimal compared to other softwares. Another feature on top of the software that I really enjoyed was the inclusion of sales reports, feedback from customers and other bonus features such as management on different things. Whenever I need to add the information of a customer, I find it is very easy and time saving process. When I have returning customers, Square Point of Sale remembers their information and I don't need to ask for the card number again.

Nachteile

The one thing I hope Square Point of Sale can improve on is preventing any glitches. I've encountered 2 glitches which were not damaging in anyway but it would be nice if the app was glitch free. Other than this, I don't have anything negative to say.

2.929 Bewertungen