Nutzerbewertungen im Überblick
Über Mailchimp
Mailchimp ist ein webbasierter E-Mail-Marketing-Dienst, der Millionen Nutzer hat. Nutzer können mit der Anwendung Newsletter in verschiedenen sozialen Netzwerken teilen und das Kundenengagement verfolgen. Die Anwendung bietet...
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- Branche: Industrieautomation
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
gute Lösung für Newletter mit Wordpress
rundum gelungene Lösung für einfaches EMail-Makreting, gut fpr kleine Unternehmen geeignet, günstiger Einstieg mit Erweiterungsmöglihkeiten
Vorteile
einfache Installation und Bedienung in Wordpress, es gibt auch eine Free-Version, Webseite in deutsch mit guten Anleitungen, hübsche Auswerte-Funktionen
Nachteile
Synchronisation klappt leider nicht immer
In Betracht gezogene Alternativen
HubSpot Marketing HubGründe für den Wechsel zu Mailchimp
Hubspot für meine Anforderungen zu teuer- Branche: Öffentlichkeitsarbeit und Kommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Intuitive Handhabung
Wir arbeiten in der Firma gern damit so wie andere Agenturen in der Branche auch.
Vorteile
Am besten gefällt mir die einfache Bedienung durch Drag and Drop. Dies ermöglicht eine schnelle Einarbeitung von neuen Mitarbeitern mit dem Tool.
Nachteile
Keine Anmerkungen. Alles gefällt mir gut.
- Branche: Medienproduktion
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Wahrscheinlich eins der einfachsten Newsletter-Systeme
Insgesam nutze ich Mailchimp bei mehreren Projekten, da es schnell einsatzbereit ist und bei weniger Empfängern sogar kostenlos ist. Insbesondere der gute Editor und die vielen Individualisierungsmöglichkeiten überzeugen mich.
Vorteile
Mailchimp ist das einfachste Newsletter-Programm, das ich kenne. Insbesondere der Editor macht es einem sehr einfach, ansprechende Newsletter zu gestalten.
Nachteile
In Punkto Datenschutz ist das Programm für Anwender in Deutschland nicht unbedingt die erste Wahl, hier gibt es mittlerweile bessere Alternativen mit einem vergleichbaren Funktionsumfang.
Die besten Alternativen zu Mailchimp
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Software im Wandel
Vorteile
Mailchimp ist in unser CRM-System Daylite integrierbar.
Nachteile
Es werden sehr viele Funktionen angeboten, welch über die Hauptnutzung des E-Mail-Marketing hinausgehen.
- Branche: Design
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Günstiges Tool
Für kleine Liste eine gute Alternative und kostenlos zum starten.
Vorteile
Das man kostenlos starten kann und für eine kleine Liste Ideal.
Nachteile
Die Handhabung ist lernintensiv und man muss sich schon damit auseinandersetzen.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
#1 Email Marketing & Automation Service Provider
Overall, Mailchimp is straightforward and user-friendly for its price, effectively fulfilling the essential tasks I require.
Vorteile
I've successfully set up my MailChimp account to cater to nearly a dozen segmented lists. The flexibility of email templates and the option to design my own are crucial. The overall product, except for a few features (potentially limited by my pricing tier), appears highly customizable. I can schedule emails at my convenience, automate their delivery, and monitor the actions of my audience.
Nachteile
My emails are used to seamlessly synchronize with my social media accounts. However, for the past 9-12 months, this integration has not been working. Due to a decrease in the number of emails sent this year, I haven't had the opportunity to research and address this issue in the Support Center. Nevertheless, I've noticed that the problem coincided with a significant redesign.
- Branche: Versicherung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Marketing emails and contacts management made easy
Mailchimp helped me in managing my contacts, that can be easily imported, and marketing campaigns.
The GUI is intuitive and you can immediately get useful feedback about your campaigns (e.g. which/how many users opened/clicked/viewed your emails).
Vorteile
Mailchimp is very simple to set up, you can instantly import your contacts from different sources and create emails using templates and schedule your email campaigns.
Nachteile
If you are on the free basic plan, you have strict limitations (e.g. in the number of email s you can send per month). Costs can rapidly grow and you must be prepared for that.

- Branche: Medizinische Geräte
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Customer Service is AWFUL
AWFUL. They truly do not care about their customers.
Vorteile
It is easy to write and create emails. It does provide good feedback on campaigns.
Nachteile
The Customer Service. I had a problem uploading contacts and their customer service, who you are NEVER allowed to speak to, eventually told me, "We can't help you...good luck."
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mailchimp has grown to a Robust platform
For over a decade I have enjoyed working with Mailchimp. It has grown from a simple email platform to a very complex system that now integrates into Google Analytics, digital marketing and more. I find the system to be affordable, reliable and a low learning curve for new users.
Vorteile
There are several things about Mailchimp that make it a very robust CRM system/platform. From the ease of integrating your current email list, to how easily you can embed one of the sign-up forms on your website, or even manually add contacts, their leads management is very easy to use and works great. Between that and the ease of creating email campaigns, those are the 2 best features of Mailchimp.
Nachteile
The biggest thing lacking in Mailchimp is a completely AI generated campaign. I believe that AI would be able to draft more effective verbiage on some campaigns than we can manually writing them up.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
OK tool but far from perfect
It is fine but we are switching to a competitor
Vorteile
You can start easily, it has lots of things packaged however when you actually start going deep - you will discover lots of issues everywhere
Nachteile
Price can be very expensive, once you start growing - you'll be paying for everything thousands of dollars
- Branche: Lebensmittelproduktion
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Nice Platform
Overall my experience with Mailchimp has been a positive one. The platform is easy to incorporate into the web experience, as well as easy to become acquainted with. The platform allows for creativity specific to any business field,
Vorteile
Mailchimp is a very user-friendly, fluid platform for engaging with the customer base via email.
Nachteile
Mailchimp held my company's attention better when they offered a tier for very small businesses at no cost. Every business needs the opportunity to grow with the tools they utilize.
In Betracht gezogene Alternativen
MailerLiteGründe für den Wechsel zu Mailchimp
I have not made a final decision regarding purchase due to the size of my company, our outreach via mail platform, and the cost associated.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mailchimp is on the up again
Vorteile
After a few years lagging behind competitor products, Mailchimp is regaining its position as a leader in SME email marketing. The customer journey builder is a critical new addition to automate sequences.
Nachteile
Contact management remains cumbersome compared to competitors.

- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I love MailChimp
We send monthly blast emails to our catering customers. They are delivered safely and we can see the stats.
Vorteile
They are super easy to set up and send and very inexpensive to use.
Nachteile
Nothing really. They are easy to use and check the stats

- Branche: Logistik & Lieferkette
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Must use for small business
I would highly suggest for a small business in the growth mode
Vorteile
Takes the creative edge off of me and makes my life so much easier. Everything is automated and integrated!!
Nachteile
I love everything about Mailchimp. Has really helped my business grow this year.

- Branche: Einzelhandel
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Software - One of the Leaders of tghe Industry
Its been great and easy to use, automation on the website is a great feature
Vorteile
Easy to use and configure, deliverability is great and the open rates are always the best
Nachteile
Pricing is a bit high compared to the some other cheap alternatives

- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
"Automation of messages vital for organizations and for the people who are beginning to...
It has this magnificent convenience; extraordinary advantage; generally excellent conveyance rate; heaps of free provisions (testing, email computerization and reconciliations) great instructive substance.
Vorteile
Overall involvement in the device is awesome, it was useful in all viewpoints I required. Obviously, a free arrangement consistently has limits, however the paid arrangement likewise introduced a few focuses that in my work model were fundamental. Be that as it may, it is as yet a phenomenal and all around perceived instrument. I know many individuals who use it and don't stop talking positive about it. I actually prescribe it to numerous business visionaries who are just starting out in online deals. Mailchimp is awesome.
MailChimp appeared to me by some coincidence, And I decided to utilize it for my work. An incredible choice for those simply beginning or for little, medium or enormous organizations that need to automate contact with their clients. It's absolutely instinctive and has a first rate design. It grabbed my eye when I made some Landing Pages and ran over a few models. Thoroughly free. Absolutely precise and opportune email arrangement. Another positive point is the quantity of clients that we can store in the free arrangement, up to 3000 contacts.
Nachteile
It truly is incredible promoting programming, however, even as there is robotization, the provisions are essential; instrument are all in English and it is beyond the realm of imagination to expect to make greeting pages upgraded for a better yield.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Why I Don't Use Mailchimp
I have used MailChimp to set up a few campaigns for clients. I also started out on it because they used to offer 1,000 contacts for free. Integrating it with the different tools wasn't too tough. But it's not great at contact management and I don't recommend it if you're going to be doing any serious (or even quasi serious) email marketing.
Vorteile
MailChimp is pretty easy to use and integrates with most page builders and websites. So you can quickly have an email form set up and start driving traffic to get people on your email list. They also have good support in regards to getting back to you quickly.
Nachteile
MailChimp lacks features and power that make it competitive in the marketplace. I couldn't ever go back to it. The tool itself doesn't do everything I need it to. And as if that's not enough, I know of several people who have been shut down and had their accounts erroneously canceled by MailChimp for violating terms of service. So they were locked out of their account and had all of their email contacts erased without warning. And these were not "black hat" businesses. These were regular, small, mom and pop shops, including a florist.
Gründe für den Wechsel zu Mailchimp
I chose Mailchimp because they were offering the first 1,000 contacts for free in a promotion. And these other software (except for Constant Contact and AWeber) were really expensive. I didn't know what I was doing and what I was looking for with an email service provider. And I was just starting out and super broke at the time so "free" couldn't be beaten. However, the relationship didn't last long and I quickly moved on to AWeber. That didn't last long either, and I moved on to ActiveCampaign and haven't looked back since.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Mailchimp Makes Email Marketing Easy
My experience has been generally great. I have not regrets using mailchimp
Vorteile
1. I have been using Mailchimp for more than 3 years and I got glued to it the first time because of the free and cheap essential plan they offer.
2. Mailchimp is easy to us even for a newbies. I never needed to read up before I started using mailchimp
3. Trying to get the right template for every campaign can be tasking but that doesnt have to be so with mailchimp. There are more than enough templates to choose from for every campaign I sent.
4. I enjoyed the multiple integration feature in mailchimp. I can integrate it with almost any app online today.
Nachteile
The customer support should be improved on. A quick response to customer support ticket will make using mailchip easier. It is frustrating to wait in a long ticket queue to get response to an urgent client need.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Newsletters Made Easy
Despite some of the challenges it has been the best program that I have been able to find to easily create newsletters for our organization. Once you become used to how the platform operates it becomes easier to create and design good looking "campaigns" newsletters.
Vorteile
I love this software because of the ease of use and the way it implements structure for designing newsletters. I had previously utilized Microsoft Office to build, design, and create newsletters; however, found that you could only attach it to emails rather than having a fully fleshed out designer email sent.
Mailchimp also allows the administration to show how many indviduals clicked on various links and opened the email newsletter to read it. This allows for better engagement to see weather the information being portrayed is useful or not.
Nachteile
While it allows for ease of use with design and implementations it lacks on available templates and themes. We've attempted to search for themes online; however, have not had much luck utilizing third party themes that say they are built for Mailchimp.
Also, while you can design newsletters these are actually listed as campaigns as the number one goal for Mailchimp is to produce campaign and marketing strategies. This can sometimes lead to confusion while navigating the platform.

- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Email Marketing Software Available
The customer service is outstanding. I was having some trouble developing a campaign and reached out to customer support and got a reply within 10 hours. I was able to resolve my issue quickly. Mailchimp has really become my Go To tool for all things email marketing related and it has touched on other applications, such as developing a killer landing page which actually gets conversions. I also feel that the free version really does give you a lot to start with, but it is easy to outgrow that really fast.
Vorteile
Mailchimp makes running an email campaign easy and simple. Don't get me wrong, there are super deep functions like multivariate campaigns and killer landing pages that integrate with your .com. I cannot say enough good things about Mailchimp. I have found that this software is simply the best available option out there for the money. I have been able to grow my mailing list and find what works with my audience.
Nachteile
I don't like how the Pro features are left out of the basic starter package. I understand that is how they make their money, however, those extra tools could be quite useful to new start up businesses, like myself that simply do not have it in the advertising budget to go to the pro level. I also struggled with making my emails 100% compliant because nowadays everyone is blocking or reporting spam mail. It isn't Mailchimps fault for that, it just makes it hard to get past the red tape of email marketing in general. However, they make it as easy as possible.
Warum Mailchimp gewählt wurde
Mailchimp combines so many of the features that I was using from other software and just blows it away. I was not able to find anything that came close to Mailchimps features on the other software I was using. I always felt like I was piecing together different elements. Mailchimp solves that problem for me and makes running my campaigns a breeze, which fuels my small business.Gründe für den Wechsel zu Mailchimp
Mailchimp had all the features I was looking for and more. I started with the free version and quickly rose to the Standard package. I have been constantly developing and honing in my email list for many years, using many different softwares. I finally landed with Mailchimp because it beats out all the rest of the software by far. Look no further for email marketing!- Branche: Verlagswesen
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best for beginners and experts alike
My experience is positive. I don't intend to switch from Mailchimp.
Vorteile
After testing other similar software, I came to the conclusion that Mailchimp is the best if you're just starting out.
Reasons:
- it's super easy and quick to create an account. You can start sending emails right away.
- the free plan is very generous (2,000 subscribers, 12,000 emails/month - and if you clean your list regularly, the ex-email addresses you had on your list won't count toward your billing. Simply select them and click archive and you're done).
- you can automate, schedule emails, segment your audience by sign-up date, sign-up source, previous campaign activity (whether they opened the previous or not), automation activity, etc.
- you can create landing pages, embeddable sign-up forms, send an automated welcome email or subscription confirmation.
- create tags so that you can easily manage your audience.
- contains easy email builder.
- emails are less likely to end up in the spam folder - compared to Mailerlite.
So, for experts, it has all the tools you need for email marketing and for beginners, when you're just starting out and you're curious what's all the hype about email marketing, it offers a generous free plan so you can test what works for you and what not.
It's important for beginners to have a place to test their knowledge and Mailchimp's free plan is simply the best for that. Just thinking that the general open rate is between 20-30%, that means if you have 2,000 subs, you can expect a min of 400 opens, which does not guarantee sales.
Nachteile
The contact support is zero/non-existent for the free plan. If you want to send emails in the business/ make money online/ affiliate marketing niche, your account will be suspended immediately by a bot. And no one will ever reply to your email to reactivate your account.
If you use the free plan and run into some issues, try searching for solutions in the knowledge base or online.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great for Beginners
Overall we have had a great experience with Mailchimp. We plan to grow and implement and use more of the features as we learn how to use them and as our organization grows. I regularly recommend mailchimp to others.
Vorteile
We started using Mailchimp for our non profit so we could move from text only emails to pretty designed emails. I love the Mailchimp email templates and we were able to personalize it to reflect the branding of our organization. To be honest we only use a small part of what Mailchimp is actually capable of. Every few months as we have time to investigate we test out new features. Many areas that scared us at first (A/B testing, segmentation, etc.) were actually very easy to implement and the basic instructions provided by Mailchimp were all I needed. If I wanted more information, I found that the internet was full of great video tutorials as well.
Nachteile
I don't love the reporting....but I have't taken time to see if there are better ways to customize our reporting either. So that might be user problems. I also wish it was easier to adjust the template areas from 1 to 2 or 3 columns without needing to create a whole new template.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A must-have to mail marketing
The overall experience using this tool is fantastic, I've been using for last 7 years in many clients with small database below 2000 clients (there is even a free plan with advertising) to really big campaigns to near 500000 customers and the functionality has been always nearly perfect and with great delivery times
Vorteile
Mailchimp is a really complete solutions to email marketing. It can be used for a wide range of users, from the most basic use with only text messages; their awesome and really easy-of-use templates; your own HTML messages; to own written templates using their facilities to fill user data in order to customize the message content.
The automatization functionality are really helpful to construct a robust marketing campaign offering the possibility to send a series of messages like welcome, iinformation, birthday gifts, to even, an most interesting to monetize, recover lost carts, get product feedback, opinions, etc
The analytical part is interesting because you can see inside the platform the deliverity, opening, clicking... in an easy way. Also you can use your own tracking platform to see result in your analytical platform as i.e. google analytics
The integrations is really simple and can be made manually using its API or you can use any of the plugins to connect with main web platforms as woocommerce, prestashop to even zapier so you can expand even more their automation capabilities
Nachteile
There are a few things i don't like from mailchimp service, probably the biggest will be the segmentations capabilities: You can organize your users in list and in order to refine which one should receive one mail, you must add basic queries based in things like "has/hasn't opened last X previous messages", their gender and age (if you don't have this data it tries to interfere from user interactions), state, likes, etc, but you can only use 5 of them so if you have a really big database it can be insufficient and must duplicate some campaigns to sucessive refinining in order to get you desired audience.
The other black point could be price if you have a big list (or even worse if any of your customers are in many list because then its counted as many times as lists its included). For really big customers I prefer active Campaign due to the pricing and better automation options.
- Branche: Computer-Software
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A very good platform to get started with email marketing
Vorteile
I think that if you are new to email marketing and are not sure which platform to start with, you should look into Mailchimp.
First of all, it is free to use until 2,000 contacts (true, you won't have access to all the features but still). This means that you don't need to try it for a few days and see but you can actually use it for a longer period of time so that you have solid data to see whether what you are doing email marketing-wise is working or not.
If you are new to this world, you will be happy to hear that each plan of Mailchimp comes with an email builder, as well as templates for both forms and landing pages – this is one of my favorite features because not only it saves you time but it gives you access to some "battle-tested" templates that work.
The mobile app is good for keep track of things while you are on the go, while the subject line helper and 1-step automations will help you ensure that your emails get open and read.
Nachteile
The main issue I have with Mailchimp is the fact that, depending on what you are planning on doing from an email marketing standpoint, you are probably going to end up outgrowing the platform.
This may not sound like a big thing when you are just getting started but it could become an issue if you have to look for a different platform and migrate thousands of people, as well as landing pages, forms and email content, to it.
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Perfect For Beginners, Great E-Commerce Integration, Super Simple, Awesome Support
Vorteile
If you ever thought about email marketing, there is hardly any chance you didn't hear about Mailchimp. It seems to be the go to solution for anybody just starting out with email marketing.
What's great is that even in the completely free version you can send newsletters, send automated emails like order confirmations, abandoned cart reminders etc. with lots of integrations to existing e-commerce software.
The interface is very simple to use and its built-in drag and drop editor is very flexible as well with lots of predefined elements to choose from.
There is built in Google Analytics integration together with numerous other tools from Facebook to Pipedrive, so you can use your mailing list to create custom audiences on FB or sync them with your preferred CRM version to send mass mailings to your customers.
What's also nice is the agency feature that allows you to manage multiple accounts under one roof. This is especially useful if you have customers with existing Mailchimp accounts that want to invite you to their existing account.
Nachteile
MailChimp is fine and dandy if you're a beginner, but it's not the best choice for serious online marketers. There are lots of automation to choose from such as auto-responders, triggered e-mails if a specific action occurs, but the automation is completely independent of each other.
Creating complex automation like "send this email to subscribers from this list, but only if they met criteria X and didn't receive email Y from 2 weeks ago already" is just impossible to implement. Apart from that, the automation that is possible to do can become quite confusing if you have lots of them.
A visual representation in the form of a flowchart would be extremely helpful. Other email marketing software like Active Campaign does a much better job at this.
Apart from that, the pricing is hard to grasp for a month? What if you're somewhere in between and need more features, but aren't able to make it.