Tipalti Erfahrungen

Vorteile

-Fairly easy to setup and integrate
-Affordable
-Good customer support
-Visibility for vendors

Nachteile

-Could allow for more customization
-UI is a little antiquated but works

Vorteile

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Nachteile

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

In Betracht gezogene Alternativen

Yokoy

Warum Tipalti gewählt wurde

Not scalable

Zuvor genutzte Software

Gmail und Airtable

Gründe für den Wechsel zu Tipalti

Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.

Vorteile

Approval functionality for users, both in a email and in app.

Nachteile

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

Vorteile

CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.

Nachteile

Among my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.

Vorteile

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

Nachteile

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

Vorteile

Tipalti is a comprehensive software solution for automating accounts payable operations. It offers a variety of features that make it stand out from its competitors, including robust automation capabilities, streamlined payment processes, and comprehensive reporting tools.

Nachteile

I found that Tipalti's software could be difficult to navigate and manage, particularly for large batches of payments. The user interface was quite complex, and it could be hard to find the information you needed without an in-depth understanding of the product.

Vorteile

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

Nachteile

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Vorteile

It has helped us automate and simplify our payments and other accounts payable process. It enabled our businesses to automate our invoice processing, payment reconciliation, and tax compliance, saving time and reducing the risk of errors, especially that we have worked with local and international companies.

Nachteile

It's a bit complex, might need to invest more time in training and support.

Vorteile

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

Nachteile

None that come to mind

Vorteile

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Nachteile

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Vorteile

ease of use, manages supplier payments in logical and comprehensive way - allowing to see current status and allows for payment planning, streamlines invoice approval process for payees, reduces significantly administrative effort to manage payee bank info (and tax-related docs), simple and easy process to issue payments

Nachteile

some additional flexibility on managing customization of payments and ability to see in single view the unpaid balance of payees

Vorteile

I like the Automation how Tipalti read and memorize invoices and putting it to the appropriate Payee, portal, and also I love the Paperless idea.

Nachteile

I wish Tipalti able to sync the PDF file along with the bill over to NetSuite

Vorteile

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Nachteile

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Vorteile

Easy to manage vendor payments

Reconciliations are straight forward

Payments are easily executed

Nachteile

Lack of detail at times for error'd payments

Lack of integration with our primary business bank provider - Bank of America

Vorteile

It is easy to use and clear in what is pending/has been paid. It is very secure as well.

Nachteile

Don't really have many negatives about Tipalti other than allowing vendors from other countries to be paid in US dollars occasionally causes issues.

Vorteile

The looks and speed of the system. We were mostly worried about users not adopting, but ended up successfully deploying the process across the company

Nachteile

They don’t deal with invoices. So we had to keep our AP operations in our ERP

In Betracht gezogene Alternativen

Procurify

Vorteile

The flexiblity of the CSV based payment file. We can easily format our royalty payments coming out of our royalty software to meet the payment file. A quarterly royalty process used to take weeks, now with Tipalti and Curve Royalties it is a matter of hours with much higher customer satisfaction.

Nachteile

Having a payee list in the payee area would be an improvement instead of needing to export a CSV. Similarly, it would be great to be able to select a payee and click some sort of 'issue single payment' button for those instances where you need to issue a quick payment. These are more feature enhancements that would make the software close to perfect.

Vorteile

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

Nachteile

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

Vorteile

How easy it is to use, and how easy it has made our payment process flow.

Vorteile

Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .

Nachteile

Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .

Vorteile

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Nachteile

Knowing if a recipient is indeed payable is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Vorteile

I am very satisfied with Tiplati. Tipalti makes it easy. View payments and invoices quickly. A payment run for international and domestic payments saves time and money. It's fantastic to have a completely paperless payment process! I'm happy to give a good rating

Nachteile

I only focused on the positive, because the functions are enough for me

Vorteile

Tipalti makes approving invoices very easy and provides great documentation regarding who approved and which accounts in the GL are being charged.

Nachteile

Implementation was difficult and there should have been more up front training.

Vorteile

The product is easy to use and navigate. The provide all the necessary information needed and all possible questions you might have are readily available on their FAQ section. Their customer support is also quick and reliable.

Nachteile

I dont really have any issues about the software. Weve been using it for so many years and we have no intention in switching to a different software.

Vorteile

Easy to implement
User friendly
amazing support

Nachteile

the company is growing and not all the features were available at the first day but we are happy to grow with them