Nutzerbewertungen im Überblick
Über Noteable
Noteable ist eine Komplettlösung für Verhaltensdienstleistungsunternehmen, einschließlich gemeinschaftsbezogener Beratungsanbieter, Gruppenheime und ABA (Applied Behavior Analysis) zu Hause oder in der Klinik. Mit Noteable können...
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- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Thank you [sensitive content hidden]
I have had a highly satisfactory experience with Notable, particularly due to the exceptional service provided by [sensitive content hidden]. His communication is exemplary, characterized by clarity and promptness. [sensitive content hidden] has consistently demonstrated a proactive approach in addressing and resolving issues. Through multiple video calls, he has efficiently tackled any problems that have arisen, often resolving them almost immediately upon notification. In instances where additional time was required, [sensitive content hidden] kept me well-informed of the progress and ensured timely completion. His dedication to providing comprehensive support and his responsiveness make him an invaluable asset. I look forward to continuing our collaboration with [sensitive content hidden] as my primary contact.
Thank you, [sensitive content hidden], for your outstanding service.
Vorteile
Notable provides me with the easy of having everything in the palm of my hands. It's HIPPA compliant and user friendly. I am a startup company and they made it affordable for me to start.
Nachteile
I have no complaints about Noteable at this time.
Antwort von Noteable
Hi Octavia, Thank you so much for this thoughtful review! We are so happy to know that Noteable has been a great tool for you in your journey and that the team is providing such fantastic support. That's what we strive to do every single day. We appreciate you and your continued partnership and look forward to a long future of success together. Thank you!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Exceptional Platform and Service!!
My overall experience has been great! Every team member that I have worked with at Noteable has been Outstanding! Noteable is so user friendly and helps to remove the whoas of paper client files, it ensures that your records are organized, compliant with HIPPA and meets all regulatory requirements. It truly is a great investment!!
Vorteile
The platform is extremely user friendly and can easily be customized to what works for your organization.
The team is ABSOLUTELY PHENOMENAL!! [sensitive content hidden] is the BEST!!! He is always so helpful and supportive to me and my staff.
Nachteile
The resource guide(s) can sometimes be challenging to retrieve for staff if they are not familiar with the system and trying to figure out how to do a specific task without instructions.
Antwort von Noteable
Hi Oni! The team at Noteable appreciates when we have feedback that can be used for kudos and that provides ways we can make our user experience even better. As we continuously strive to be the best EHR we can be, we want to thank you for taking the time to share this thoughtful review. As always, reach out if you need us. Have a beautiful day!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
a good product that keeps growing
overall its been a positive experience as the product continues to grow and develop. It has allowed for overall easier and streamlined work.
Vorteile
Noteable allows for a comprehensive view of your clients documentation, data reports, and tracking capabilities.
Nachteile
Loading times between pages can be excessive and data modification in line with scientific practice are not always available (e.g., flagging outlier data points). modifications are limited (e.g., changing targets/target sets, labels for pre-existing sets and steps.
Antwort von Noteable
Nathan, thank you for taking the time to leave this review. We appreciate your feedback as it contributes to our growth and ability to best support our partners.
We're happy to know that Noteable has positively impacted your work and helped streamline your flow. I'd like to respond to a couple of points you mentioned.
Some reports may take longer to load, especially when pulling large amounts of data. If this happens often, please contact our support team so we can optimize performance in that area.
Regarding changes to targets/target sets after data collection, these restrictions are in place to maintain data integrity. Modifications are possible before data collection, but if changes are needed afterward for something like fixing typos, your Partner Advocate can help you with this.
Thank you for partnering with Noteable. We look forward to our continued success together!
Die besten Alternativen zu Noteable
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Robert Carter
Vorteile
[sensitive content hidden] has been great with the hands on communication to build a site that we could fully utilize. I am able to track clients and staff in one place from anywhere.
Nachteile
I feel like there are some updates that that would make Noteable a one stop shop. An online video feature would help my clinical team communicate with clients. This feature would also help help with staff as well where we could communicate for meetings and supervision. A notification feature would be great where the staff had an email or text feature that notified them when an administrator wants it to.
Antwort von Noteable
Robert, we really appreciate you taking the time to leave a review. We do actually have an integrated telehealth feature that enables hipaa compliant remote sessions and internal staff meetings. It allows for discreet supervision and even lets you capture signatures on shared documents in real-time. One of our support team members has reached out to you to help you enable this feature. Thank you!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Would Recommend Noteable
We have had a great experience. We have made recommendations, and they have been taken into consideration. [sensitive content hidden] is great and very personable! Our staff likes noteable because they are able to maneuver it easily. I have recommended them to other business owners.
Vorteile
Noteable is very user friendly, and the staff are always there to help when you need them.
Nachteile
Some of the upgrades are not as suitable for our agency/clients that we serve so we aren't able to enjoy them.
In Betracht gezogene Alternativen
pdfFillerGründe für den Wechsel zu Noteable
Noteable have many integrations that we use on a regular and that we like.Antwort von Noteable
Ebony, thank you for taking the time to leave us this thoughtful review! The Noteable team is always eager and happy to receive firsthand feedback and we promise to continue the level of support you and your team have come to appreciate. And thank you for the referrals amongst your network! That means the world to us. As always, if we can be of any assistance let us know. We look forward to a long partnership with you and your team!
- Branche: Personalwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Technology for the NonTech Savvy
Initially, notable was just another terrible ABA software that was hard to understand. However, once I began to use it every single day I learn how easy and user-friendly it is and how time saving it can be when you can get what you need done and get out without limited issues.
Vorteile
I love how do use a friendly notable is in the whole customizable. It is to your needs in this field with things changing every day and dealing with insurance companies with multiple request and varying needs It’s nice to find a platform that completes them all that is also super user friendly and customizable.
Nachteile
But I didn’t know about it sooner. Only be in eight states but leave it to me and I will make sure it’s in all 50
Antwort von Noteable
So glad that you're enjoying Noteable, Brittany! Just to clarify, Noteable is available in all states and we have customers from coast to coast. Love that you're getting the word out!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The best EMR for Community Based Services
I have used several EMR systems and this has been by far the best. They are so easy to work with. I like that I use my forms and not use some prefab forms that don't feel original.
Vorteile
It is very easy to use and grow with. They will fix anything immediately as things sometimes need to change or be updated.
Nachteile
Something that can improve is the employee chart. I would like to use it more for their compliance.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent EDC platform
Stellar. Its easy to tell Noteable is staffed by ABA professionals and developers that actually care.
Vorteile
Its clean and responsive. Reliability has been spectacular. Staff have confidence when taking data now.
Nachteile
No sso but that is not that important .
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Awesome Services!
[sensitive content hidden]. has been very professional, proficient, and competent. Kind and extremely efficient and responsive.
Vorteile
Very responsive, competent, and professional.
Nachteile
Everything is awesome. There are no cons. Only pros.
Antwort von Noteable
Katrina, good afternoon! Thank you for taking the time to leave us your review. We value first-hand feedback from our partners. The team is happy to hear you're enjoying Noteable and the support we provide. We strive to maintain this level of support always and we look forward to a long-future of a successful partnership. Thank you again and have a wonderful afternoon!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Top notch customer services
My overall experience with Noteable is extremely positive. We finally found a software that we are happy with and that is moving in the positive direction to being a complete system that meets all our needs.
Vorteile
Noteables customer service is far and away the best I've experienced and is by far what I like best. They have taken countless hours to help us through issues and are always available to assist with any questions we have.
Nachteile
Noteable is fairly new and is still working out some of the kinks but they are open to our suggestions and will often apply those to the system as they perform updates.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Game Changing Program for the ABA Field
Vorteile
Noteable has such an intuitive, creative, and easy user interface which makes using this product (and teaching on how to use this product) such a breeze. There are so many built in features that ensure you, as a practitioner, have an easy job in managing and ensuring quality care. I love how creative I can be when planning treatment for my clients, whether it's managing behaviors or creating thorough and precise treatment objectives. I get to easily build out phases of treatment with assigned data collection, and all of my creations can instantly become reports or accessible in the app for my direct care staff. Since switching to Noteable, I have found clients and families are more actively engaged in treatment and make progress faster due to the speed and ease in which I can adjust, alter, and edit treatment needs. Additionally, families and staff more quickly and readily access graphs and can see progress each day. Having a mobile data collection app also allows for quick collaboration between the supervisor and direct staff - changes can be made quickly and progress is seen and accessible to all parties. Graphs are quickly added into monthly and quarterly progress updates with the click of a button, and Noteable also allows for quick faxing of documents to all providers with another click of a button! All the staff I work with continually rave about how easy and fun Noteable is to use - which in turn allows us all to have more fun in the work that we do.
Nachteile
Another thing I love about Noteable is how open the development team is to suggestions and feedback. The things that have been cons are features that will now be added by the end of this year, like session planning tools and ABC data collection in mobile & web versions.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Welcome Home Community Services, LLC
Overall, Noteable has been the best EHR system we have used (they were our third product). We appreciate their exceptional support and knowledge as our agency navigates this system and learns the best way to utilize it. During COVID 19 pandemic, Noteable instituted a telehealth system. Noteable was instrumental during this pandemic time with telehealth which supported our staff maintain confidentiality in healthcare and remaining in compliance with the state and federal statutes. It has been a lifesaver for us!
Vorteile
Noteable team does a wonderful job with training, providing immediate support, listening, and implementing recommendations. We were able to integrate this system based on the services we provide with ease.
Nachteile
Most of the applications that are in the Noteable system are easy to use. The difficulties we experience are when our staff makes an error and the system blocks us from completing progress notes. However, this is an agency issue and not Noteable's. When we address these issues with them, they were quick to respond to help us resolve these concerns immediately to allow us to provide our continuity of care to our mental health consumers.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
1 year Noteable Review
Vorteile
The features that are most impactful is the ability to design your site to your liking and making it effect for your company. [sensitive content hidden] and the whole Noteable team made the set up and implementation process very easy and understandable. The billing, payroll, report finder, and for review features are all used on a daily basis. The product is very easy to use once you're in and become accustom to the set up. The integration process with our company was easy especially once we had a group training.
Nachteile
There are no aspects of the product that are difficult to use. The integration process was smooth once all employees became accustomed to the layout of the site. The only thing I would change is allowing due date stops for all documentation and not just quarterly reports. Also being able to have the ability to see monthly due date reports for all clients in one area.
Antwort von Noteable
Hey Kyra!
Thank you so much for the kind words. We really appreciate you!
Regarding the ability to see due dates for all clients in one area, we do have something planned and approved on our developmental roadmap that will allow your users to review upcoming items all in one screen easily. We will be more than happy to send you more details on this update if you would like.
Also, we do have the ability to assign due date stops to more reports than just your Quarterly Reports. We will have your assigned partner advocate reach out to you to provide you with more details that we hope you find helpful.
Thanks again for the feedback, and if there is anything we can do to help, please do not hesitate to reach out!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hands down, the best for Mental Health Agencies in VA
Ease of use, particularly for Field staff who are writing progress notes daily and completing assessments using documentation.
Vorteile
From discovery to implementation, above all the things I appreciate about this platform the customer service and support is like none-other. It allows for individualized support that makes the use of this platform warm and inviting. Having the ability to make changes and/or correct forms in the system ALONG with support when some projects are bigger than I can handle is what I appreciate the most. [SENSITIVE CONTENT] and his team are amazing!
Nachteile
I don't have any complaints other than there is room for development in the reporting feature. As A CARF accredited agency it is helpful to gather demographics about the # of persons served that needs to be sorted by thing such as gender race age and/or program. Not a deal break but would help
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
2 Year Annual Review
We love Noteble and look forward to adding our next program to the platform.
Vorteile
I love the customer support. [sensitive content hidden] and his team are amazing! I also love that some documents can be shared across programs making it easier to move consumers along as we transition them from one program to the next. I like that we can modify and update our own documents too.
Nachteile
Sometimes we get error messages when attempting to log in saying we don't have permissions for certain things when we haven't made any changes to the permissions on the staff side. I have also encountered errors when a change has been made to a form and staff who normally would have access to it, are unable to access it.
Antwort von Noteable
Hey Calise!
Thank you so much for the kind words and for taking time out of your busy day to leave us a review. We really appreciate it!
We hate to hear that you are experiencing errors regarding permission settings. Someone from our support team will be reaching out to immediately to help resolve this issue.
If you ever need anything, do not hesitate to reach out to us!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use!
Vorteile
1. Easy to track a client in the EHR when 2 ppl are assigned to the same client.
2. Ease of use.
3. Navigating is perfect!
Nachteile
1. Not being able to pull a report on our pay (or how they compute or pay based on work submissions in noteable.)
2. I do not like the word count..for example in completing the progress note section...there is a word count of 1300 for Interventions and 1000 for response....EKKKK!
3. Does not have a visable spell check button-or am i missing it?
Antwort von Noteable
Hey Jackie!
We really appreciate you taking the time to write us a review!
Regarding the report for your pay, while Noteable houses your hours and compensation for mileage, training, etc., we do not host hourly rates in our system. All that would have to be through your payroll software.
For the word count, while Noteable can restrict the word count in reports, the actual limit itself is set by your administration team. If you and your team need help editing that in Noteable, you can reach out to your partner advocate; they would be more than happy to assist.
We do not have an integrated spell check in Noteable, but it should allow your browser's default spell check to work.
If there is anything we can help you out with, please do not hesitate to reach out!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Best
Connecting Communities' experience with Noteable has been absolutely amazing from the very incipient stages to current day. They remain consistent in best practices, customer care, and service delivery.
Vorteile
The accuracy of the billing component. The ease of use of the system overall. I am not the most tech savvy and I am able to maneuver through the system with ease. I am able to explain how to use the system seamlessly during our on-boarding. Ability to review all of the client's charts that are serviced by the same employee.
Nachteile
The only feature that I think would be beneficial to add is resubmitting denied claims through the system. This is currently being look into for possible implementation. I really hate referring to it as a con because the system overall is so great.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best Business Decision
Exceptional. [sensitive content hidden] (our rep) is extremely efficient, friendly and responsive. He makes himself available as needed, and responds to our questions and concerns in no time; he is the BEST! Additionally, the portal is easy to use.
Vorteile
The support we consistently receive from our rep, and the easy-to-use features.
Nachteile
We wish that Noteable had system for clients to only have to enter their signature once and then click "accept" for other signature fields. We also wish Noteable offer the option to email/text a link to parents to review and sign documents without an additional charge.
Antwort von Noteable
Hey Mercedes!
Thank you so much for the review and kind words! We really appreciate the feedback.
Regarding the signatures and links to review and sign documents, I am excited to let you know that we have been working on a parent portal, which is close to being available.
It is in beta testing right now, but we will let you know as soon as it is released.
If there is anything you need, please do not hesitate to reach out!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
S&S Behavioral Services
Overall, Noteable has gotten the job done and we are satisfied!
Vorteile
We really enjoy the billing and progress tracking features. We are hoping to utilize more features in the future.
Nachteile
We need a parent portal! Parents really should have access to their files at all times and at this point we can't grant access unless we print them.
Antwort von Noteable
Hey Sarah!
Thank you so much for the kind words. We really appreciate it!
Regarding the portal, I am excited to tell you that we have one coming very soon!
It is currently in beta testing, but we will let you know as soon as it is available.
If there is anything we can help you out with, please do not hesitate to reach out!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great team and value
I could not have asked for a better partner as we started our ABA practice.
Vorteile
Support is exceptional. Value for the price is very good. Features are less than the larger competitors, but they are always developing. Excellent choice for small / midsize practices.
Nachteile
Features and functionality are fewer, making for a less comprehensive practice management platform. That was actually one our reasons for choosing Noteable when starting up - ease of use, uncluttered system.
Antwort von Noteable
Thanks, Paul! We are definitely paying attention to the use cases that larger agencies are looking for, like business intelligence interoperability. As you know, we have been focused primarily on delivering a best-in-class clinical experience, but, as you say, we are always developing and releasing new features!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Notable is Great
Overall, my experience was satisfying.
Vorteile
Features were pretty easy to use and the implementation process was very easy.
Nachteile
I believe some of the features could be updated for expanding business, including billing capacities, telehealth options that can be helpful with various business types.
Antwort von Noteable
Hey Toni!
Thank you so much for the kind words. We really appreciate it!
Regarding our updated features, we now offer a telehealth option that allows you to host client sessions, capture signatures, and even perform supervised sessions, all while remaining HIPPA compliant! It also allows you to host staff meetings with up to 200 participants.
On the billing side of things, we do have the option to generate 837 files and perform manual remittances. We have also had a few updates to our invoices area in the past year or so.
We will have your assigned partner advocate reach out to you to provide you with more details that we hope you find helpful.
Thanks again for the feedback, and if there is anything we can do to help, please do not hesitate to reach out!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Happy User
Excellent!
Vorteile
Organizational capacity compared to other similar platforms. It takes a very complex process and makes it simple and intuitive. Customer service is absolutely unmatched. [sensitive content hidden]. is phenomenal!
Nachteile
There are a few functionalities that would be great to add. Firstly, it would be a complete solution if you could simultaneously manage HR files. Of course the goal card issue with populating the initial SRA's. It could also use more flexibility with its fax capabilities. I would add that those things are not failures of Noteable, but they represent our wish list.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great and Efficient
It has been a great and efficient tool. It permits immediate signings, reducing waiting time due to easier access to the forms.
Vorteile
Everything!!! It permits immediate signings, reducing waiting time due to easier access to the forms. Especially the immediate and positively responsive staff, Mr. [sensitive content hidden] and his team. They have been the most charming and people-oriented persons I have ever met, very intuitive to business needs.
Nachteile
I wish when merging the original documents were maintained as well as the newer documents. It appears that when you alter any documents within one chart, it takes effect in the other chart as well.
Antwort von Noteable
Hi Samantha! Thanks for taking the time to leave us this review. We enjoy getting first-hand feedback from our partners, and you made our morning a little brighter by calling us charming!
I wanted to offer a resolution for your comment about the shared reports feature. Shared reports take the completed report from one program and shares it with all other programs that have the same template. The report is not a copy, but the original being displayed on the other match/merge charts where the template is shared. We can actually turn this feature off if you'd prefer and easily unshare any report template making them program-specific.
Your Partner Advocate should be reaching out to discuss further, but as always, feel free to reach out and ask more about this.
We thank you for your partnership and our continued success together!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy Access
Vorteile
The first line of connect is our developer who has been with us from the beginning and is easily accessible. He is knowledgeable and time sensitive to our needs.
Nachteile
We would like a better system to work our documents such as templates with easy fill ins or drop downs. We would like to notify clients through portal.
Antwort von Noteable
Tiffany, we really appreciate you taking the time to leave a review. We would love to support you further in developing report/document templates that are smoother and easier to complete. One of our support team members has reached out to you via email to assist and discuss this further. Thank you!
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Super User Friendly
First off I would like to say thank you for all of your help! We are truly enjoying using noteable. The team loves how user friendly it is. We would like to take special notice to your sense of urgency in helping work out our kinks, as we are new to this side of mental health. You are truly appreciated.
Vorteile
This system is super user friendly. My direct contact is always very helpful when I need things changed or updated, which has helped with implementation significantly.
Nachteile
There some technical things that could help when using the system, like reminder update, notifications to your cell phone, and an app.