ClickTime Erfahrungen

Vorteile

• The amount of information that this application collects while being very simple for users to fill out.
• The variety of reports that managers can choose from viewing the data collected by task, person, project, etc.
• Exporting these reports and also lists of project or users etc. into varying formats, .html, PDF, Excel...
• The ease that the Advanced Tools allows Admins to alter past data that needs correction for a number of reasons, such as wrong task, wrong hours, wrong project, etc. were entered.

Nachteile

• Building custom reports can be a bit challenging
• The ease and speed with which managers can choose the best existing report for their use. Seeing previews could be more clear and faster.
• There is not an easy-to-use build-in way to monitor jobs by a project to project basis from budget to actual. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful

Vorteile

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier.

We are currently working to implement the expense portion of the product.

Nachteile

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly.

I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup.

It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu ClickTime

It just seemed to be the best product to do what we needed. Easy to use and implement for everyone and the right price. The ability to add additional administrative management pieces is helpful.

Vorteile

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

Nachteile

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours?

The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard.

Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that.

Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Vorteile

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Nachteile

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

In Betracht gezogene Alternativen

QuickBooks Desktop Pro und QuickBooks Time

Gründe für den Wechsel zu ClickTime

Clicktime is made for Nonprofits, it was easy to setup because it fits the nonprofit reporting structure, the price is right and it has expense reports too.

Vorteile

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

Nachteile

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Vorteile

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate.

Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

Nachteile

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

Vorteile

We have been using Clicktime at our small engineering firm for over 10 years. Several of our employees are out on projects, they love the ease of using the phone app to log time and enter/upload receipts. As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable. If you are looking for a great, user friendly software to help track time and expense and give you the data you need to track projects and send invoices I highly recommend Clicktime!

Nachteile

We are looking forward to more updates and progress on the phone app. Occasionally we have a conflict with our computer settings and clicktime.

Vorteile

ClickTime in a non-profit world has decreased the amount of time in processing payroll. Everything is right the first time once the employee submits their timesheet. The reports needed for our grantors can be run in just a couple of clicks. No more pulling timesheets from folders. The electronic signatures meet the requirements that our state and federal funders require which means less printing and filing. ClickTime is versatile in the ability to add multiple funding sources. Being able to inactivate old funders and creating new funders is easy. Our agency has used ClickTime since 2009 and wouldn't think of using anything else. The creators of ClickTime seem to improve the software each year with even better reports and ease of use for everyone.

Nachteile

Due to the fact that our pay week ends at 5 p.m. on a Friday instead of midnight, we are unable to get grant percentages on time spend on each funder accurately. Clicktime is not set up to end a pay week like that.

Vorteile

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs.

They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

Nachteile

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

Vorteile

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

Nachteile

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

Vorteile

The software allows me to pivot between clients. The ability to use either manual timers or clocked timers with notes is helpful in understanding our company's staff utility and client profitability. All the data captured allows us to create reports that can be manipulated to better analyze our company's performance.

Nachteile

There are glitches in time keeping system that can sometimes occur and it won't record the time or it will turn it into a manual entry rather than a timed entry so then we have to recreate the entry by hand and we might have lost some of the data integrity.

Vorteile

Cost effective and provides what is needed.

Nachteile

The ability to default time. Our engagements are measured in hours, not days. As such, I'd like the default to match the starting time am or pm. It seems to default to AM forcing additional keystrokes.

Vorteile

The software is cloud-based and therefore always on & real-time. Time-entry is also mobile-friendly (though we did not specifically used that functionality). ClickTime has so many great reporting functionalities and various views you can leverage for reviewing timesheet entries and resource planning data.

Nachteile

Our organization approaches resource planning in the lens of percentage allocations, and ClickTime's approach is by number of hours, which was a conceptual and cultural challenge for our company. (If it were possible to have both views - percentages & hours - that would be ideal.)

Additionally, the Copy allocation functionality (month-to-month) was a bit difficult for us because we would have liked to be able customize what data was being copied (e.g., employees working on retainer accounts vs. employees working on time & materials accounts). The Copy feature is all-or-nothing.

Navigating various data views was not always as intuitive as we would have hoped. The learning curve was a bit steeper than we had anticipated, but understandably, the more we used the software, the easier it got.

Vorteile

Clicktime offered our non-profit of about 50 employees all of the functionalities we needed to both manage programs, track hours for payroll, as well as managed reimbursable business expenses. Navigation on the platform was intuitive. We used their reporting function often, most notably for our monthly reporting to clients. Customer support was always accessible -- always reached someone on the first call. Clicktime is a no-frills application that covers all the bases at an all-too-affordable price.

Nachteile

I only recall two items that I found less than ideal that, in the end, didn't impede the completion of my tasks.

One was the PTO tracker, which only allowed us to accrue on a monthly basis. We have a biweekly payroll schedule, so it would have put me more at ease if I could have synced the accrual in Clicktime to occur exactly as it did on our payroll platform.

The second oddity was some issue I had with the XML linking to Excel. It turned out that I need to use a legacy version of the XML data import function in Excel, but it took a couple of calls with multiple support people before this solution was pointed out (though in all fairness, they had outlined this in one of their help pages, but I had missed it).

Vorteile

ClickTime is superb, available on my desktop, my tablet, and my mobile, and it has made timekeeping easier than ever. I like the pull-down menus, the ability to replicate a full day, and the at-my-fingertips access to deep analytic information about my team and the whole enterprise.

Nachteile

I would love a voice interface, and some way to integrate the system with our accounting system so that I can use the powerful expense management features. But these are quibbles.

Vorteile

We really enjoy the ability to have many different funders and projects. We like the ability to customize who can charge to certain projects

Nachteile

we really wish the mobile app and website could do some sort of geolocating sign-in. This would enable us to be sure people are signing in when they are actually at a work site

Vorteile

Easy to use.
My favorite feature is seeing the percentage of how billable I am per month.

Nachteile

The only down side is that I would like a copy paste feature of a day's timesheet. I know there is a quick day button but i've only had that work when going forward to the next day.

I've entered my timesheet in the wrong day many times and I'd like to be able to copy and paste that into the correct day. Instead of having to manually retype everything.

Vorteile

Very easy to use, great reports to assist you in monthly, quarterly and yearly information. Employee utilization is great for our company as we work on a bonus program quarterly. The project detail report is fantastic for our clients - easy to see how their billing came together.

Nachteile

I really can't think of anything else the software could provide. Try it for yourself!

Vorteile

Lot of features that allow us to implement lot of our need: such as: Leave Balances accrual auto-, set up a Holiday system, Project Allocations

Nachteile

Could not tight to Employees Salary amount with our specific needs.

Vorteile

I can review, assign costs, and check reports by client, project and employees, friendly usage

Nachteile

to customize reports is not that easy and customer service for that have to be paid, the approvers are by person instead of a project, so it´s not flexible on that, Managers reports are basic

Vorteile

It's customizable to match our grant requirements and add-ons like leave tracking and expenses have streamlined our paperwork. The pricing for non-profits is very reasonable.

Nachteile

In the Leave tracking, I can't extract the notes that employees enter.

Vorteile

The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems.

Nachteile

Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours.

Vorteile

This software allows us to specifically put employee hours under each project, which is very helpful in an architectural office. Allows me to pull a specific project and pull off how many hours each employee had for certain dates so I can then draft an invoice to the client.

Nachteile

In my experience over 13+ years I have really not found anything that I can complain about. It is great software.

Vorteile

Ease of use for the admin as well as employees. They have all the reports you need and a report builder to build your own that is very easy to use. Support is a phone call away and always willing and able to help with any additional needs but you hardly have to call but they are excellent when you do.

Nachteile

This software has satisfied what we need and there is not anything that I like least

Vorteile

ClickTime is very easy to use to track your time spent on programs with an easy to use list of tasks to narrow down exactly what you are working on. The reporting tool is very easy to use and provides many standard reporting options.

Nachteile

I thought having to use this tool was going to be time consuming, but I was very wrong.