Nutzerbewertungen im Überblick
Über Direct Mail
Direct Mail ist eine E-Mail-Marketinglösung für Mac, mit der du personalisierte E-Mails erstellen und an Abonnentenlisten senden kannst. Direct Mail wurde sowohl für Freiberufler und KMU als auch für Großunternehmen entwickelt...
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- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Nearly Perfect
I have maintained various mailing lists and mailings over the years and DirectMail has always been the perfect tool for me. Now that I am retired and I only use the app to organize my monthly dinner parties, it has scaled down nicely and is still the perfect tool.
Vorteile
Easy organization makes easy to maintain compliance with all laws and common decency.
Nachteile
It doesn't bend to my personal case use, but I could hardly expect it to.
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Needed a single solution for multiple lists and html formatted mailings that could be administrated easily from a single source.Gründe für den Wechsel zu Direct Mail
More Mac friendly.- Branche: Medizinische Geräte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I've never looked back!
Without a doubt the best system I've used and I love that it's simple and smart at the same time.
It's easy to use and I never feel overwhelmed. Other systems go too far and make the experience feel like you need to be an expert (even though they say it's "easy").
We currently have the smaller of the packages but look forward to expanding to the next level soon - thanks to Direct Mail.
Vorteile
Where to begin?
• import from Google Sheets (because we use Google forms to add to our database)
• personalised emails with reference to specific fields (with a fallback)
• the reporting (especially the bounce report)
• smart groups
• templates
Nachteile
Four features I would love to see developed:
1) The ability to include a table with rows and columns
2) The ability to embed HTML/iframe
3) Some widgets like a countdown timer.
4) I would like to feature all our previous newsletters on our website and short of creating a button to each web version, I would love to see an archive site that we could use.
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Direct Mail makes developing communications to clients easy and very good looking - not the case with competitors.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Direct Mail
SEE "Why did you make the switch?"- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customer Service Just Stopped Communicating with Me 2 1/2 Months Ago!
It worked fine until there was an issue. They made an initial response and never followed up to my subsequent questions or requests. I have been sending them the same request for 2 1/2 months and zero response by email or the online chat.
Vorteile
My predecessor used it and it was easy to continue to use.
Nachteile
Customer Service when you have a problem.
Die besten Alternativen zu Direct Mail
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Direct Mail always hits the spot
One of my oldest clients is a company that offers PR monitoring software and for the last five years we have been sending out email campaigns every week (Tuesdays through Thursdays) and I know that they are getting customers signing up to their services as a result. We update their campaigns on a regular basis and with Direct Mail's excellent interface I can adapt and amend things very quickly.
For all our email marketing clients Direct Mail allows me to schedule highly personalised campaigns for weeks ahead – a feature that is especially invaluable when we go away, ensuring that our clients' campaigns never miss a beat even when we're on the beach.
Getting notifications on my iPhone, via their Stamps app, means that whenever I am out of the office I am always aware how our campaigns are performing and can provide instant updates if clients need information even when I am away from my Mac.
Direct Mail is a real gem; the pricing policy is very fair and you can easilty up and downgrade your plans as needed. Their support is excellent, and I must shout out to [SENSITIVE CONTENT HIDDEN]; even though we're on different continents we're on the same page and I appreciate being able to have direct contact with support and not having to go raise support tickets.
I very much look forward to continuing to send out compelling campaigns via Direct Mail in the months and years ahead.
Vorteile
Direct Mail is a powerful and comprehensive, but easy-to-use, email delivery platform that makes every email campaign a joy to design, develop and implement.
It's intuitive interface allows you to design a campaign, create a distribution list and then monitor the results in realtime. The templates that are provided by Direct Mail are almost infinitely adaptable, but you can create your own formats or import templates. Either way, you have at your fingers tips a professional system that I would now not want to be without.
Nachteile
There is very little, if anything, to dislike, but if there is one improvement they could make it would be to have the option to use the email sign-up forms as a contact form.
At the moment, when creating automated sign-up forms, the only option is for users to 'subscribe', but if Direct Mail could incorporate the option to choose 'submit' and not 'subscribe' that instantly turn it into a powerful and highly editable contact form, which you can incorporate into any website.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Direct Mail because it's easy to use
I use Direct Mail heavily with DM campaigns for services and products, weekly and monthly newsletters both for my business, my local Rotary Club, and for my Rotary District.
Vorteile
What I like most with Direct Mail is how easy it is to use - especially for newsletters. Easy to design own templates and administer the address databases and opt-in functionality. It is also a good thing that you only pay for what you use by "digital stamps".
Nachteile
I would probably want a more visual way to make "workflows" and the possibility to make more tailor-made opt-in and landing pages for campaigns.
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Direct Mail is easier to use and costs less. Saving me both time and money.Zuvor genutzte Software
Mailchimp- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Direct Mail made me happier and swear less (and saved me money)
Direct Mail has meant it takes me about one fifth of the time to compose and send an email campaign (compared to MailChimp). The user interface means I'm more confident about writing emails because I don't end up fixated on all the fidgety formatting and targeting issues I had on MailChimp. I've probably increased the number of EDMs I've sent out by about 80% because of how easy it is to use Direct Mail. I've had a much better engagement rate from my lists, and I swear at the computer a whole lot less.
Vorteile
I switch to Direct Mail from MailChimp and have no regrets. I basically love everything and can't choose one.
I love the fact I can work on campaigns locally on my computer without being online and not in a browser. The lists and address management is simple yet agile. I've been able to integrate the sign up form on to my website very simply without needing a third party plugin.
The emails I send are irregular, - some months I might send thousands, and others none at all - so the pricing structure is ideal for my business model. I'd never be able to sign up to a program that was charging a monthly subscription fee.
Nachteile
It was a bit difficult to get in touch with customer support while I was figuring out the software, and it would be good if there was a community forum for users to exchange knowledge and tips. I ended up abandoning my original idea and using a workaround because it took too long to be able to contact customer support (I'm based in Melbourne, Australia, so the time zones don't easily match up).
- Branche: Sportartikel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Long time user and very happy
Excellent product and my experience has been a positive one. The support team is fairly responsive.
Vorteile
I have been using Direct Mail for 7+ years and it is a great product. Like all products, as a daily user, there are a few things I would like to see added, but all in all a great product and much easier to use than things like CC or Mailchimp etc..
Nachteile
Customizable templates can be a little tricky and they no longer have full text wrapped images
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Wanted a mac specific app. Would love this on the Ipad..Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Direct Mail
Mac native app. Easy to use.- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
The MUST HAVE email marketing tool for Apple users!
Overall the experience I've had has been wonderful. I also use Daylite in my business and Direct Mail integrates with this program which is such a time saver. That's just one of the integrations and there are a massive amount that make the software super flexible for any use case.
Vorteile
Direct Mail is a product native to Apple products which is amazing. Because of this, it's easy to use. If you can draft an email in the stock Mail app, you can use Direct Mail. The sign-up forms are easy to create and can be integrated into Facebook pages and websites with an easy cut and paste of the embed code. The partner app Stamps for iOS allows you to check your campaigns on the go and is just as easy to use.
The pricing is amazing compared to competitors. Instead of charging for both the numbers of subscribers and the amount of emails sent, Direct Mail pricing is based off of subscriber count only (the monthly plan) and includes unlimited email sends.
Nachteile
There aren't many cons to this software, but one that does stand out for my use is that the open rate percentage and click rate percentage for all campaigns sent is kind of elusive. This isn't something that would deter me from recommending or using the product though as it can be calculated quickly if needed.
The other thing I wish that it had was the ability to draft and build out campaigns from within the mobile app, though I wouldn't consider this a con. I'm finding the more that I use it, the more I'm okay with having to do the campaign building from my laptop. It keeps me from obsessing over things which can sometimes cause me to nit pick something that doesn't need to be picked at.
- Branche: Religiöse Einrichtungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Direct Mail to the Rescue
When we moved from sendblaster on the PC to Direct Mail - well, actually we had used Direct Mail for years, then sendblaster and when we moved back to the M1 Macs, it was such a relief to pick up with such a well-designed product. In the intervening years there had been some changes, but our older archives of templates just worked.
I am at the point where I would recommend a church to purchase an inexpensive Mac Mini JUST for email usage and in particular Direct Mail.
I appreciate the longevity of the product and look forward to what lies ahead. Great work team!
Vorteile
Direct Mail makes email management for notification to members as well as mailing lists a breeze. In religious organizations, being able to quickly send one-offs as well as weekly updates is essential.
Nachteile
I think the templates are dated. I also think folder management is a must.
- Branche: Kunst & Handwerk
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Option for Small Business/Enterprise
The customer service was very fast when I couldn't remember how to switch back to my own account from the community account. It was great that I could figure into the cost the exact amount I would need for that project's budget. You are in control.
Vorteile
I have used Direct Mail for several years, for my own small business and also for a community outreach project. It was wonderful to find an option that allowed me to pay for the amount of emails I would need instead of a monthly fee. The set up was easy, and the "sign up for newsletter" option is excellent, allowing you to brand it with your own logo. Once a person signs up you are notified. I was able to build a sizable email list.
The emails are very easy to configure and again you can use your own graphics. You can reuse and build upon a previous email. It also has a test feature to help you avoid being considered spam.
I am very happy with Direct Mail.
Nachteile
Nothing really, it fit my needs and works perfectly.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Direct Mail
No monthly fee, you have your emails available when you want to use them. Perfect for a small business. I researched several options before deciding on Direct Mail.- Branche: Onlinemedien
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to use, maximise Direct Marketing success
Love it from the beginning.
Vorteile
If you are a Mac-User - there is no better way to start your Email-Marketing. Newsletter setup very handsome, easy to use, import contact date and go ahead. Wonderful templates that you may change as you like.
Nachteile
That I learned about it too late ;) smtp-access-costs around 240 €/year, sounds a little bit expensive for this feature.
In Betracht gezogene Alternativen
ActiveCampaignWarum Direct Mail gewählt wurde
Usability.Gründe für den Wechsel zu Direct Mail
Because we needed to use the solution on premise.- Branche: Musik
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
The best email marketing
This software is so easy to use and so powerful . I wish I had found it before. It has turned my email marketing from pain (with previous systems) to joy ! It is so easy to set up a very cool looking email and send it. I can control my budget to my needs. Recharge my credits when I need it and pay nothing for 2 months if Im not sending anything. And ... the mailing list management system is just amazing. it is so easy now to admin my mailing lists, correct them as I go, group people in different categories and move them around if needed. I have even intagrated the Subscribe forms on my web sites . Again ... flexible and so easy to set up . I LOVE direct mail . My music promo has totally changed since I use this software ... and all from the confort of my own computer !!!
Vorteile
Everything !! this is a genious program I had been waiting for for many years. A dream come true
Nachteile
Nothing. I love everything about direct mail. Even the subscribe form is great to use
- Branche: Baumaterial
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent Email Marketing Tool
I am able to send campaigns to different groups which I have made based on their buying interests and it helps me sell more even during this pandemic as my campaigns are specific to groups. My revenues have increased each year.
Vorteile
I like the summary of campaign reports, particularly the number of times a particular client reads it and his location while reading the campaign. All my customers are known to me and when they read it away from their country then I know they are on holidays and I do not disturb them by calling. The templates of direct mail help me make appealing campaigns to my audiences.
Nachteile
Currently we are not able to have put the excel format inside the body of the campaign.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
If you knoow what you're doing - DirectMail is the best
Having used a range of programs - DirectMail certainly gives you the most hands on experience. The biggest draw back is being app-based; while most competitors are all online - but this is what also provides the biggest advantage in terms of tools and functionality.
Vorteile
Control of the whole process - from HTML editing to subscriber management to design and spam testing - it's fun to work with.
Nachteile
No online tool. Reporting is limited, there aren't enough ways to compare and contrast. Very hard to export reports and data in bulk. Hard to get examples out as PDF / Image filles.
Antwort von e3 Software
Thanks a ton for your review, Marty! Much appreciated!
I wanted to mention that the latest version of Direct Mail includes expanded options for exporting report data and for exporting your messages as PDF files. You may want to update and take a look. Please reach out to us with any questions or feedback. Thanks!
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Software but AWFUL management and support after
Vorteile
One of the easiest and good looking mail sender on the Mac have used it for years. (not anymore though)
Nachteile
You have to pay them to send using your SMTP, which is fine, but as soon as you offend their very strict rules they disable the whole part of the sending process, meaning the softwares useless. Then thats where you find out the support is AWFUL, as it seems to me theres only 2 people that work there, they refuse to talk on phone, and despite promises when chased up, they don't answer emails. genuinely terrible.
Antwort von e3 Software
Thanks for your review, John. Sorry that you had a bad experience. We strive to provide excellent customer service (via email and live chat), and are grateful for the many five star customer service reviews we've received here and on other sites.
In order to maintain a high quality of service, we ask all of our customers to agree to an anti-spam policy that forbids the use of illegal or purchased email lists. If that policy is violated, we are happy to explain how to resolve the issue. However, we are not able to help customers who repeatedly harass and threaten our employees.
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
In Love with Software
Awesome, reliable, and easy to use.
Vorteile
In containing and distributing updated content and news to our members is critical on time and knowing that the email is getting to them. Email addresses verification is also important together with usable templates. This is what makes Direct Mail so critical for us as an organization. It is user friendly reliable and quick.
Nachteile
Bundles should be more affordable and more templates for sports should be included together with a feature to include the collection of funds from the email management. Also, consider including a database add on.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Terrific Basic Service for Digital Marketing
Very Good!
Vorteile
Great product for the price
We use Direct Mail to manage our customer base for two separate target audiences. The service is helpful and easy to use, being able to create, reuse and modify previous campaign flyers, driving traffic to our websites, providing useful metrics, keeping our database relevant when clients change email addresses or are no longer interested in receiving annoucements. Overall DM has worked well for our small business. We cannot afford to invest in other CRM services such as MailChimp, Constant Contact, GetResponse or other email marketing services. DirectMail fulfills our current needs.
Nachteile
Wish the interface were more user friendly
Wish there were more customization tools for the templates
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for basic emailing and if don't need modern automation, ecommerce, etc. needs
Overall, is a super great tool to manage regular advertising emailing campaigns and periodically newsletters, but will find trouble if need integration with ecommerce or automation tools.
Vorteile
Mac native and works offline.
Graphic and html easy switching and simple to use to achieve great looking emails.
Free and affordable subscription or pay per mail plans.
Detailed tracking system.
Integration with own domains for SMTP.
Nachteile
Lacks of modern marketing automation tools.
My sensation is like other sender get lower bounce rate.
Full features are unlocked by paying and subscribing.
In Betracht gezogene Alternativen
Mailchimp- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great tool for email campaigns and management.
We are happy to work this software, and the people behind it. Subscriptions models are expensive, and we wish that a change will occur in the future, on that aspect.
We feel that this software has more unrealized potential, like a better and more comprehensive design (similar to Big Sur+).
Vorteile
We can customize the email templates through the html code. Whatever we build it will work with every device out there. Email list management is one of our favourite features. Honest analytics is critical and we love them.
Nachteile
We cannot fully customize the forms, therefore we are not utilize them, so we are loosing a lot of the software's capacities. It's a shame.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
I love using this program
Vorteile
I love using this program. But best of all, when my computer damaged a key file, I sent it to Direct Mail. They sent an auto email saying it would be repaired in 24 hours. They sent the file back in two hours and it has worked perfectly ever sense. I highly recommend this program and company.
Nachteile
I would love this program to some how tie into the Outlook database so I only have 'one' set of contacts.
- Branche: Medienproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Good product for nonprofit organizations
We use it daily and it is a necessity for our marketing outreach to get more customers.
Vorteile
This is an easy-to-use marketing and customer email management tool.
Nachteile
There are some limits to the free version.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Amazing
Great product. Great customer service!
Vorteile
It does everything I'd ask for in an email blast program -- localized software, easy to import, create groups, build templates, send out mail campaigns, collect online data, link with other software, etc.
Nachteile
The only one thing that I don't like about it is -- if I schedule a number of emails (over the course of the week) and new subscribers come in -- those new subscribers won't get my already-scheduled emails. Because of this, I can't schedule more than 1-2 days of emails.
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A Great email marketing application
Having used Direct Mail for many years I can attest to the effort put into keeping it fresh. The customer support is outstanding.
Vorteile
Well thought out and updated on a regular basis, you can tell that the developers of Direct Mail take pride in their product. It is a solid and stable application that I have relied on for years to do my email marketing campaigns for clients.
Nachteile
As with any application you always say, I wish it did x, but nothing significant enough to warrant inclusion here.
- Branche: Immobilien
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
This mailing software does it all
We started using this software right away with no issues. It is intuitive and flexible.
Vorteile
I like its ease of use and the format is friendly enough where contacts think you are connecting with them exclusively
Nachteile
Although very easy to use could have been a bit better with a "getting started" module. We figured most of it out. Have been using it for a few years now so this is probably offered to new users

- Branche: Hochschulbildung
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Best emailer software I've ever used
Does what we want, when we want, and we know exactly what the client will see, which is essential in complicated multiple-option emails.
Vorteile
Easy to customize, easy to make the final look good AND easy to check every email to make sure imported exactly as you wanted.
Nachteile
No metrics server in Canada. (A legal requirement for our usage if we want to get stats.) Otherwise, we'd be using it every day to contact our students and prospective students.