360Learning Erfahrungen

Vorteile

I work for a french environmental and social NGO and we have more than 160 000 people on our 360learning plateform.
We launched one MOOC per year over the last 5 years, and several online training for our customers, amongst them CAC40 companies.
We were able to launch MOOCs with 40 000 participants easily : no need to know the website perfectly for a trainer to create contents, it is intuitiv and so easy ! The quality of the hotline we were expecting with so many participants was present : quick (most of our questions were answered within 24 hours) and reliable.
The tools provided with the plateform (tracking, customisation, emailing,...) allows us to efficiently follow our participants and custom the animation to fit their paths.

That allows us to reach an average completion rate of 14% on our MOOCs, and our 2019 MOOC was elected MOOC of the year in France by a panel of professionals.

Nachteile

on SPOC or COOC, we have every features we require. For our MOOC, we miss a participants map and the ability for participants to contact each other on a similar territory. but we are conscious this need is very specific for our needs.

Vorteile

During my benchmarking, the platform was by far the easiest to use and to get used to. Unless you are a real geek and have a small pool of authors who can afford to spend time on initial discovery, the other platforms were more complex and did not allow people who only spend a few days a year creating content (which is the case for our in-house experts) to be as effective.

Nachteile

Some time ago, an update changed the interface quite significantly, even if we had been warned, I would have liked to have a smoother transition with the possibility to put the 2 options in parallel for a few weeks.

In Betracht gezogene Alternativen

Docebo

Gründe für den Wechsel zu 360Learning

Ease to use, especially for my experts which are using the platform as autors only a few days a year. They not spend hours and hours to discover the platform again even after a few months not creating any content on it!

Vorteile

This software was easy to navigate and user friendly. It was self explanatory when navigating thru the software.

Nachteile

Extremely slow when changing from screen to screen!! Also the interface was nothing special. It looks very out dated.

Vorteile

Visually appealing, simplest, agile . I really love it's simplicity and user friendly.

Nachteile

I don't have least experience about this, this is very easy to use.

Vorteile

360LEARNING offers a wide range of - collaborative - features while keeping things simple & smooth for both the learner and the admin. It’s the best LMS I’ve used so far for that quality/price ratio.

Nachteile

A few bugs along the way but nothing major

In Betracht gezogene Alternativen

Blackboard Learn

Warum 360Learning gewählt wurde

360LEARNING was much more learner-centric & collaborative

Gründe für den Wechsel zu 360Learning

Best ratio quality/price and more flexibility than traditional LMS

Vorteile

- The UX
- The social link with the pupils with the instant messaging
- The abillity to implement our own resources

Nachteile

NOthinf, really. We enjoy the whole product

In Betracht gezogene Alternativen

MOS Chorus

Warum 360Learning gewählt wurde

Not enough agile and interactive Not made to create and implement our own resources

Vorteile

The possibility of putting almost any type of support.

Nachteile

Updates are very good, but too many changes in the work environment with loss of functionality.

Vorteile

I like the continuous improvements and inovative features and handling.

Nachteile

The customizing options are to less for modern companies.

Vorteile

Easy to use, dash boards are neater. This does not require articulte 360 or SCORM files as we can use Geniallies to manage interactive and gamfied learning contents.

Nachteile

Not having a bookimarking feature when connecting with embded Ginielles.

Vorteile

It is a digital tool very easy to handle, on the administrator side as well as on the user side.

Nachteile

The delay to obtain white mark, i.e 3 months (difference timing between the access to platform on website and on the app)

Vorteile

Their team is very professional. They are answering most of time to our support question within a day time which is very helpful. The fact that we have a 360L dedicated team to our project gives us the ability to be efficient. Finally, their product is very complex (they have everything you need to manage the best way possible customers & employees training) but they have put in place a superb e-learning training to learn all about the platform which makes everything very easy to use.

Nachteile

Since 6 months we are using 360L, there is nothing that we disliked yet.

In Betracht gezogene Alternativen

LatitudeLearning und Docebo

Gründe für den Wechsel zu 360Learning

360 Learning is from far the best quality/price ratio Easy to use and implement e-learning platform Quality of support team + dedicated team for our project

Vorteile

- Easy to use and get started
- Collaborative learning environment
- Constant product development and improvements
- Great customer support

Nachteile

- Some inflexibility with administering courses and programs

In Betracht gezogene Alternativen

Udemy Business

Gründe für den Wechsel zu 360Learning

- Collaborative and decentralized format, which allows all employees to create training content

Vorteile

Besides the excellent features and easy interface, one of the best things about Learning 360 is the support you get from their team. Our contact [SENSITIVE CONTENT HIDDEN] really listened to what we needed and helped us achieve that goal in the best way possible.
Designing training for the whole business is a difficult task made easy by the platform's logical arrangement of users, groups, courses, programs, sessions, etc... It is very important to understand these layouts and what their mechanics are - once you do that it all clicks and opens up a lot of possibilities.
One of our first major tasks was creating a business-wide mandatory training program - with [SENSITIVE CONTENT HIDDEN] help we identified the best architecture for the program and sessions, together with a deep-dive into the best way to deliver information-heavy content in an accessible and interactive way. Happy to say this was achieved and the modularity of the training program through the use of templates will ensure that we have a long-lasting, flexible, updateable, and efficient program for all our colleagues.
The platform itself is very social-centric which is a nice departure from some of the dry solutions we used in the past. Learners have an opportunity to comment, speak to each other, react to courses, and ask questions. This gives the instructors a real window into the content and how interested the audience is - in turn making real-time adjustments to tailor content for maximum interest from the learners.

Nachteile

Some niche features like automation of periodic programs and sessions are not yet available. A big emphasis on "yet" as the features are not unattainable, but currently being developed.

Vorteile

360 Learning is a real easy-to-use platform.

What we like the most is that the 360 Learning teams keep working / editing the platform so our learners can benefit from a nice user experience which gives a thoughtful access to our content. In the same way, the fact that the platform has several partnerships with appreciated creation tools really help to improve and offer modern content to our learners.

Since our use is mainly internal, we do appreciate that the dashboards and statistics are easy to analyse.

Nachteile

Even if the 360L teams gives qualitative content to have a better understanding (communications, elearning modules, support teams etc.) of their new functionalities, the beta phasis of their functionnalities might last a couple months. In the end, even if the developement of new functionnalities respond to our real user needs, it might be difficult to promote them to our learners.

Beside this point, we are really satisfied of the platform.

Vorteile

This software is easy to use. It took over a year for our team to vet different LMS systems, but we ultimately chose 360 Learning because it provided everything we needed in an LMS system. Our company currently has just under 200 team members and as we grow we needed a way to get training out to our geographically dispersed teams quickly and efficiently. 360 is going to allow us to do just that.

This platform was so attractive to us because it is easy enough for someone without a formal background in learning and development to create really effective training with just a few simple instructions.

Nachteile

I like everything about the platform and am excited about the upgrades that are getting rolled out!

The only thing I hope can be made available in future upgrades would be the ability to show multiple quiz questions on the same page.

Vorteile

- Easy and quick content creation with a wide variety of tools
- Great interface and user-friendly design
- Option for learners to interact and learn from each other
- Easy administration
- Great customer support

Nachteile

- As the product constantly evolves, there are still a lot of changes, so you may want to consider whether that's something you can handle. The changes are communicated in advance and always justified
- The reporting capability is not extremely in-depth and sometimes you need to dig for specific information, but with that being said, we were always able to find what we need

In Betracht gezogene Alternativen

SAP SuccessFactors HXM Suite

Vorteile

The product is perfect for a business new to the online learning world. With the product being new to the scene also, it means there is great scope to work with 360Learning to develop the capability further. Its simple and easy to use for someone who has no experience with digital development. The training provided to the Admin/Author role means colleagues in the business can learn the basics of course development without having to spend lots of money on external digital design agencies. A real benefit for both colleagues and customers.

Nachteile

As its still developing into new and exciting pathways, there are still the odd bug or technical fault that pops up. As you are only able to contact via a built in Zendesk wigit or email directly it can often take some time to get fixed. As we train customers on our platform it can often affect the programme session and meant we had to reschedule some webinar courses. Once rasied to the right people it was dealt with quicky. Lastly the platform upgrades when they take place are in the middle of the business day, albeit for 10 minutes it can affect a 2 hour widow meaning we have to be cautious when planning programmes.

Vorteile

360Learning has provided a platform for all of those who are dedicated to developing a culture of learning to gather around and think creatively about how we can upskill and support our organization. 360Learning is a dynamic solution that not only makes training rollouts easier but teaches US how to build engaging and impactful content. In the past 6 months, we have utilized 360Learning to deliver sales enablement campaigns, onboarding programs, university-style lectures, and compliance programs all while keeping our employees engaged with short, bursty content and interactive learning tools.

Nachteile

We are anxiously awaiting a new feature launch that will provide us a bit more flexibility in how we deliver our learning programs. We build content for many diverse stakeholders, including those who would like us to make a program mandatory BUT flexible in the sequence of the courses. We have full confidence that there is a path to that functionality (pun intended), so we're excited to see what the 360Learning team has up their sleeves.

Vorteile

Interactivity, style, playful, motivating

Nachteile

Training for optimization of the software

Vorteile

The platform is highly intuitive, it looks great and is easy to engage with. 360 Learning are constantly adding new features and evolving in line with our changing requirements.

Nachteile

Not much, a few more options for reporting on completed session would be useful

Vorteile

All of the support from staff is extremely helpful when my team has questions. Things can be a bit confusing when you begin working, but now that I know my way around the system I feel like it has all of my needs for an LMS. Our team has created course work quickly and 360 has helped us deliver content in effective ways for our participants.

Nachteile

When I cannot figure something out I have to submit a help ticket and wait for them to respond instead of getting “real time” answers for a chat. Sometimes this can slow down the process of creating new content courses or trainings. One big thing is that sometimes the site is down for maintenance, which I completely understand, but only receiving 24 hours notice can be difficult to work around at times. I would prefer more notice so I can make a plan for my trainings that are happening during that “down time”.

Vorteile

The layout is clean and functional. It looks modern and feels natural to users. The ability to have blended learning in a single program is really helpful to ensure we're address all learner needs. Our team love the badging and the ability to create our own certificates. I hope the personalized badging can be expanded in the future!

Nachteile

I would like to see adjustments in the assigning programs and webinars. However, the success team is always super engaged and takes all feedback. I've even seen some of the recommendations I've made go to programmers and get added as a feature.

Vorteile

- Collaborative & modern usage => two way street Learning helping people being both consumers and contributors
- Accountability & autonomy for users
- Easy to use, social network like and nice UX

Nachteile

Few features need to be improved (more visible workspaces/groups for teams to enhance collaboration, almost like Facebook groups; in the Catalog, show only the topics for the courses relevant to the team; create a different type of course but more of a way to share knowledge (like PDF or to create an interactive checklist of things for a new employee to complete during their onboarding) & Platform Management)

Vorteile

360 Learning offers all the typical features for each position, including a user-friendly mobile app and interface for learners, social network-style feeds for authors, seamless integration of content from both internal and external sources, and mixed devices for administrators. With cutting-edge capabilities at the administrator's disposal, the platform, which is really expandable, supports the expansion of learning programs. It is, in a word, the best for training.

Nachteile

Users moving from one group to another could be better managed.The process for creating a training session is   changing your settings up until the session's end, therefore you must close the current session, make the necessary changes, and then start a new one.

Vorteile

It is, its "easy to learn" capability. After just a few minutes, I was able to correctly use the plateform and insert new documents. the technical support is also very reactive and efficient.

Nachteile

updating scorm documents is, sometime, a little bit difficult, you have to try 2 or 3 times to achieve your updating.