Nutzerbewertungen im Überblick
Über SendPulse
SendPulse ist eine cloudbasierte Marketinglösung, mit der Nutzer E-Mails, Textnachrichten und Push-Benachrichtigungen über eine einzige Plattform verwalten können. Die Lösung eignet sich für kleine und mittelgroße Unternehmen. M...
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- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
great email marketing management tool
Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.
Vorteile
The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.
Nachteile
In automations, more functionality can still be added to simplify the flow.
In Betracht gezogene Alternativen
BrevoWarum SendPulse gewählt wurde
I was looking for a tool that was simpler to configure and with more features, as well as an affordable price.Zuvor genutzte Software
BrevoGründe für den Wechsel zu SendPulse
More user-friendly interface, better price in relation to cost-benefit, ease of configuring the tool and quick response from support.- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very easy to use.
SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.
Vorteile
Is easy to use, and integration very simple. Works fine.
Nachteile
I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?
Warum SendPulse gewählt wurde
Sendpulse is better, with more services and cheaper.Gründe für den Wechsel zu SendPulse
Services an price.- Branche: Unternehmensberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good but API is hard work
So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you.
Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine.
Full Review:
SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it.
My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up.
If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION:
The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works.
SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot).
On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png
(the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/)
I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it?
And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API?
Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low.
SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great.
I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.
Vorteile
Price
Web Interface
Email Builder
Nachteile
API
Can't use Email Builder emails in the SMTP email interface
Die besten Alternativen zu SendPulse
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SENDPULSE REVIEW
IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK
I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS
Vorteile
IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...
I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES
Nachteile
WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST
YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR
BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS
In Betracht gezogene Alternativen
BrevoWarum SendPulse gewählt wurde
THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THINGZuvor genutzte Software
BrevoGründe für den Wechsel zu SendPulse
IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A worthy EDM serive for you to try
thought some small thing I think it need to improved, this is very great platform and worthy a trial
Vorteile
the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.
Nachteile
I think more integations API should be developed, and give more help on this.
also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful
In Betracht gezogene Alternativen
MailchimpWarum SendPulse gewählt wurde
Mailchimp is too strice and critical for user, not friendly enough to meZuvor genutzte Software
MailchimpGründe für den Wechsel zu SendPulse
it is more easy to use.- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Connect WhatsApp Business Account
Nachteile
I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo is not good because it says to call or email but no call or email comes and when I log in and go for support it says no one. It is a new person and it is difficult for him to explain everything from that point of view and he does not know how to write an email to anyone. I have wasted a lot of time because there are other platforms that provide better service than you are doing.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great email marketing and SMTP offering
Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!
Vorteile
I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.
Nachteile
Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.
Warum SendPulse gewählt wurde
API lacked the features for my intended purposeZuvor genutzte Software
SendGridGründe für den Wechsel zu SendPulse
Features and costAntwort von SendPulse
Thanks for your review, Keith!
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
We started using and became partners as soon as we could!
We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!
Vorteile
We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!
Nachteile
We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!
In Betracht gezogene Alternativen
BrevoWarum SendPulse gewählt wurde
Functionality and prices, the things you can do here at the price level are not comparable with either.Zuvor genutzte Software
MailerLiteGründe für den Wechsel zu SendPulse
The email verification just makes it so much easier to check if the emails are valid and not get blocked, we once had an account with Sendinblue but it got blocked for just that reason so this was an added benefit.
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Sendpulse is CRM automation in perfect harmony
Vorteile
For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.
Nachteile
So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.
Warum SendPulse gewählt wurde
The customizable feature pricing and additional features. It’s also less expensive, and more sub table for a small start up.Zuvor genutzte Software
HubSpot Sales Hub
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Nice experience of using whatsapp chatbot and all SendPulse features
Vorteile
Very easy to use and user friendly. Their pricing plan is also very attractive when we compared to its alternatives.
Nachteile
Only had 7 days trial. Should need at-least 14 - 30 days as trial period.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
SendPulse is one of the most user-friendly email softwares
Smooth experience where all our organization's needs related to emails was fulfilled.
Vorteile
SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.
Nachteile
The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).
- Branche: Eventservice
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good experience
During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃
Vorteile
The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄
Nachteile
One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best Platform
In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.
Vorteile
Ease of use and email deliverability, it was the best among other options
Nachteile
Difficulty to configure and sending files in emails
Gründe für den Wechsel zu SendPulse
Price, ease of use, and email deliverability- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SendPulse Helps Keeps Subscriber Updated
Happy to use such an awesome product.
Vorteile
SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.
Nachteile
Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.
Antwort von SendPulse
Thank you for your review, happy to hear that you find combination of various tools in one product convenient.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SendPulse is one of the best emailing systems
Vorteile
I feel great when I'm using SendPulse to let my users participate in my new campaigns. I have also use it to inform my users about my new products. It is also supporting RTL and Persian words and it is one of its best advantages.
Nachteile
I haven't seen any disadvantages, but it will be better if they have more discounts on their plans :)
- Branche: Versicherung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Happy with its free version
I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.
Vorteile
I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.
Nachteile
I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A very good fit for small business like me
Vorteile
Provides wide range of services.
Is easy to use.
I personally never had a problem using Sendpulse - So I never contacted customer support. OR else I would have rated there customer support as well 😝😊 But surely they might have a good customer support. As they seems very attentive towards their product and services.
Nachteile
No Cons for now.
I have used some other services as well. So there is nothing that I missed here.
I just wish they include an HTML mail builder with Email Templates.
Antwort von SendPulse
Thank you for your review. Glad to hear that your experience with SendPulse was excellent.
- Branche: Verlagswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great for small lists
It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.
Vorteile
What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.
Nachteile
It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy email marketing
Vorteile
Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.
Nachteile
It would be better if SendPulse had more design tools suitable to the company's style.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Integrated email marketing made easy, swift, and seamless
We started using SendPulse about a year ago when we were looking to build out our leads and marketing client list. It's been essential to our firm since then, mainly due to the high ability for us to customize nearly everything, from end to end. The experience in using this software has only gotten better over time.
Vorteile
The A/B testing capabilities are something I highly value as a manager. Targeted messaging and push notifications enabled for leads are also an essential feature. Finally, I love how SendPulse allows us to promote special offers via push notifications to specific clients. The customizability of this platform is key.
Nachteile
The chatbot builder is a fantastic feature, but there has been a bit of a learning curve in building it and using it.
- Branche: Personalwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The service facilitates many tasks
Vorteile
We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.
Nachteile
There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Send Pulse is the Best!
Vorteile
I have used mail chimp and aweber and find Send Pulse the easiest and most affordable system.
Nachteile
I find it a very intuitive system to use. No complaints.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best mail merge and multiple channel product
Very efficient support.
Vorteile
Tons of important features, ease of use. Very flexible. Superb automation - e.g. triggering automated mailing and messaging from within my website. Ease of integration. Scalable.
Nachteile
Lack of right to left support (can be overcome using HTML).
Antwort von SendPulse
Thank you for the 5-star rating and your review, Adam!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very Good
Vorteile
Easy to use, fast and accurate technical support and very good business service
Nachteile
It is not possible to register the sale by products, only by deals.
In Betracht gezogene Alternativen
FreshdeskWarum SendPulse gewählt wurde
most complete solutionGründe für den Wechsel zu SendPulse
Solution in Portuguese and cheaper price
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Great for less money!
Vorteile
Price and chatbot features are very good.
Nachteile
Limited Whatsapp Business API on trial test.
