Consentz Erfahrungen

Vorteile

The software is extremely easy to use and super easy to access from anywhere in the world using either your phone iPad or Laptop.

Nachteile

I love how we can keep clients info and photos on their file and show them their progress over time in just one page and has an easy image comparison option. Another thing I love about this software is that clients can receive text / emails reminders and confirm their appointment by clicking on a link. The booking diary is also very easy to ready and easy to access. I also went paperless since using consentz.

Vorteile

I like the gallery
I like being able to link to Xero

Nachteile

There are too many things to click through to sort out stock, pricing etc. The stock balance is never right

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Consentz

Vorteile

That I can use it in the clinic and that it is accessible by my patients with the electronic pencil. Having said that I expect most aesthetic software is similar.

Nachteile

I think it’s unnecessarily complicated. I hate the way that the notes are stored in a separate place to the photographs and cannot understand why there are so many choices amongst the notes.
I like the way you can put the injection sites on the photographs but it is unlikely that the amount to more accurately reflecting the stock, so that can’t be relied upon.
I’ve had many serious problems with the software for example at the moment I can’t access old consent forms, which is extremely serious if I have any kind of complaint. I’m now having to do them manually.
If you do wish to change to another software and print your notes they are virtually unintelligible. This has put me off trying to change to anything else. I believe it’s quite expensive given that there are other free software is out there now.
Taking and storing a photo it’s quite cumbersome and the time taken to shoot several photographs and upload them it’s quite embarrassing with a patient in front of you. As you have to do each one at a time.. If you wish to upload photos from your library, you can only do so one of the time which is also really slow.
To be honest I would love to change but the thought of learning Different software which may well be worse is very offputting. So we struggle on.

Vorteile

I have been with Consentz since almost their beginning. The Company has grown and the product improved as the aesthetics industry has changed and morphed.
I would be totally lost without this system to document every aspect of the actions in my clinic.
When I have asked for urgent support they have delivered.

Nachteile

The admin side of the system can be confusing and I allow little snags to continue because in non urgent situations I have struggled to understand responses from the support team when a phone call from them would sort it.

Vorteile

It was very clunky at first but has improved over time.
We went from a paper diary to an electronic diary, which was much more efficient.
I find the system really good for balancing month end figures.

Nachteile

As previously mentioned, some of the applications are a bit clunky and don't flow too well but get there in the end.

Vorteile

Going paperless has reduced significant admin time as I am a sole trader
Referring back to previous appointments with clients is at a click of a button and clients also like this function

Nachteile

I purchased an iPad Pro max specifically to use Consentz in my clinic. Following an iOS update several months back the layout on the patient mode has altered. Text does not fit correctly when inputting information. On the medical record there is no longer a colour change when selecting yes and no so confusing for clients completing information. In diary the time is faded so very difficult to see clearly when making appointments. When marking up on photos following injecting again difficult to see product selection as colour is faded. I have reported this several times but has not been resolved to date which is very frustrating.

Vorteile

Consentz is easy to use, and clients always comment how professional it is compared to paper records. I would be lost without it!
Support staff have always been more than helpful, easy to contact and prepared to go that extra mile in order to resolve any difficulties or aid in personalisation of the App. I feel well supported and would like to make a special mention to Dax and Tai for their ongoing support. I cannot recommend the use of Consentz highly enough and would encourage all Cosmetic/ Aesthetic clinics how ever small or large to invest in Consentz. A big thank you to all of the Consentz team.

Nachteile

The only downside I have found is the frequency of Apple updates, although Consentz is easy to update. The only other suggestion I would make it to enable consent forms to be updated without having to upload a PDF.

Vorteile

Great for storing all my patients details in one place. Nice to be able to upload my own consent forms etc.

Nachteile

I feel like I could do more with this software but don’t really understand how to, it seems complicated to set things like online booking up. The app often glitches and can take time to retrieve patient details.

Vorteile

The software is easy to use and very simple. After years (literally) of trialling clinical software systems we were so glad to come across Consentz. We were totally paper based before and the transition over to Consentz was really easy. Clients love the interactive software on the Ipad. The software support is brilliant, is always available and very comprehensive with her support and tuition.

Nachteile

There are no cons to this system, I would recommend it to any clinic looking to streamline their admin.

Vorteile

Ease of writing consultation notes and adding products used with stored batch numbers and good photos for before and after
Can self populate notes to save time

Nachteile

Find it complicated to add new batches of products received

Vorteile

Consentz is one of the easiest and more robust solutions available. In the field of aesthetics, Consentz stands out as a product centered around the treatment delivery rather than scheduling or billing. The set up was very straightforward and the team is readily available for advice. Dax has been invaluable in setting up, ongoing website integration and keeping us updated on future developments.

Nachteile

Prescriptions missing in the current version
Stock control is manual. barcode reader/iphone photo are on the roadmap

Vorteile

Easy to use, good functions, can be completely paperless

Nachteile

Reporting is difficult, its hard to get feedback and answers when questions are raised eg. it takes a long time or some resolutions, other are very quick though

Vorteile

I think this the software is so well adapted to our needs and has so many great integrations. I love the way it stores our before images, integrates with so many 3rd party applications, allows for switching between clinics easily.

Nachteile

Product is great so no negative comments. I love the fact that they are keeping me up to dates with new features coming up.

Vorteile

Good support and training
Easy to use
Simple steps to follow

Nachteile

Sometimes difficult to get hold of someone if further assistance required

Vorteile

We were using a paper based system when my partner started trialing software for our clinic. Consentz was by far the easiest to use, especially for a technophobe! I love how the photo function works with both ghosting and markup functions. I feel this gives a realistic reference points for the current and future treatments. We also feel more professional and clients are impressed with the software and their interaction with it.

Nachteile

Manual stock entry is a bit tedious
When paitent added - not sure if it has saved. Never lost data though

Vorteile

Consentz has been a great addition to my practice, the set up was very simple and it is very user friendly in clinic.

Nachteile

There are some issues with how much detail can be included in notification emails but the help desk have told me these will be updated.

Vorteile

Easy to use and book appointments, we link the payments to Sage and use teh Credit Card payments, works really well.

Nachteile

The invoicing and reporting needs work. Segmenting the purchases will help a lot.