Jolt Erfahrungen

Vorteile

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Nachteile

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Vorteile

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Nachteile

Scheduling performance. I have provided requests to help make it better.

Vorteile

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Nachteile

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

Vorteile

Jolt checklist make it super simple for us to keep up with location compliance and ensures we stay up to date with requirements. It notifies us if checklist are not being conducted on a timely basis and it also allows us to construct our own inhouse checklist to maintain a digital file of whatever we feel it is important to track.

Nachteile

There is nothing to dislike about Jolt, if any questions arise there is a designated support specialist assigned to assist us and if not anyone from the support team will more than gladly assist.

Vorteile

Easy to build and use. Vey short learning curve. Highly effective. Eliminates the need for paper!

Nachteile

UI not as inviting as some other systems

Vorteile

I can share different types of content, such as text, videos, PDFs, and I can even ask my colleagues questions to make sure they have understood the information. There are no more excuses for miscommunications or mix-ups. And best of all, I can set reminders and send notifications, ensuring everyone is aware of important updates.

Nachteile

It would be great to have a more advanced search feature that allows me to quickly find what I'm looking for, whether it's by keyword, date, or sender. This would save time and make it easier to navigate within the platform.

Vorteile

Its automation saves us time and enables employees to be more productive. Great backend that is extremely intuitive and user friendly. Onboarding support was fantastic. My questions were answered quickly, and solutions implemented in real time.

Nachteile

Little pricey but I feel like I am getting enough value to justify.

Vorteile

I love the ability to instant message my entire team with just one click, which has made communication much easier and ensured that everyone is aware of critical information.

Nachteile

Sometimes it can be a bit overwhelming to receive a large number of messages at the same time if there are a lot of people in the chat.

Vorteile

Is a great business solution, very good for performing line checks (very interactive), allows you to upload photos, probe temperature, and most importantly any corrective actions needed.

Nachteile

Although is a great product, the first time instruction could be a bit more helpful

Vorteile

By having everything on one platform, I can send instant messages and notifications to everyone or specific groups with just one click. I also love the ability to send and share important files, like manuals and policies, and make sure all team members have received and read them.

Nachteile

Sometimes it can be a bit complicated to navigate the platform and there are so many features and options that it can be overwhelming especially for me it was a bit complicated but with time and practice I got used to it.

Vorteile

I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.

Nachteile

My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

Vorteile

Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Nachteile

Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Vorteile

I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.

Nachteile

Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.

Vorteile

How it has helped the store become more efficient.

Nachteile

I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.

Vorteile

My most favorite feature of Jolt would be its assistance in helping the team meet food safety. This feature eliminates any handwritten and/or guessing shelf life for products, as the corporate guidelines for holding procedures are already downloaded on the application.

Nachteile

Depending on how tech and app savvy your managerial team is, customization is based on what works for your particular team. Therefore customization is up to us and could be pretty sloppy, which ends up being productivity lost searching for a particular label.

Vorteile

Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work.
Team can earn points for each task completed, helping to create motivation.
Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company).
The wireless printer is awesome! Print from any connected iPad in the store.
We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Nachteile

I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

Vorteile

Accountability! Ask your employee, "hey did you clean the bathroom like I asked?" they'll say yes every time. Give them a Jolt list asking them to take a photo of a clean bathroom and sign off that they completed it and you'll be amazed at the results. I apply points to each check list item and give out prizes to the top point earners each month. Now my employees are accountable for their actions and rewarded for a job well done. Bonus: New hires have a thorough guideline of how to complete regular talks by walking through a check list.

Nachteile

The ability to bulk-change lists could be more user friendly. Right now the process can be quite tedious if you're like me and have long lists that need editing.

Vorteile

I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.

Nachteile

The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.

Vorteile

Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

Nachteile

When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

Vorteile

I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.

Nachteile

Very overwhelming initially, it did take time and training to become more confident when utilizing the program.

Vorteile

The checklists are so easy for team to use and for me to manage remotely.

Nachteile

Set-up is hard for someone who is not technical but staff helps.

Vorteile

I like that I no longer have to rely on long emails or messages getting lost in the inbox. With the click of a button, I can send instant messages to the entire team, to specific roles, or to individual employees.

Nachteile

It can be a bit confusing and disorganized at times, making it difficult for me to navigate and find past messages. I have also experienced some performance issues, such as content loading delays or occasional system crashes.

Vorteile

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

Nachteile

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Vorteile

Labels are awesome! I honestly don';t have much experience with any of the other features.

However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling

The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

Vorteile

This is useful for tracking down the best employee in a team based on his performance by using the list featureThe scheduling is easier and it also reduces the time taken for the managerThis can also be used in the mobile phone very easily

Nachteile

In some of the cases it is little bit slowsometimes it is difficult to get in contact with the customer service