Connecteam Erfahrungen

Vorteile

Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Nachteile

Hardly can i mention any dislike. It is a great product and i love it.

Vorteile

Accessibility and interface are excellent.This app makes admin side of keeping track of staff hours the easiest I've seen.It is particularly helpful when it comes to employees that work in multiple places/

Nachteile

Getting staff used to a new clock in system will always be difficult. Some features I think can be improved on (i.e. accepting multiple shifts at a time in job scheduler, easier schedule making in app)

Vorteile

The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.

Nachteile

They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.

In Betracht gezogene Alternativen

Visual Planning

Gründe für den Wechsel zu Connecteam

Price, but again, you get what you pay for I guess.

Vorteile

The thing I love most about Connecteam is the simplicity of using it. It really is just so easy! It's got a really clean interface. Customer service is BANG ON!!!

Nachteile

There's a few minor issues such as not being able to change employees kiosk codes, I feel like if they made it something like their bank card pin number, then they'd be less likely to share between each other. It's pretty costly... we have an advanced plan, which is expensive for the simplicity of what we need, but worth it, but need to pay more for additional features, and different items are in different packages, so essentially if you wanted one thing from each feature then you'd end up paying a LOT. I'd love a simple calendar option as well.

In Betracht gezogene Alternativen

Deputy und Asana

Gründe für den Wechsel zu Connecteam

ease of use.

Vorteile

Every feature we use has streamlined and organized my team for the better. The customer service is excellent and the ease of using the app & website is so simple! I really appreciate the videos on each feature - I much prefer learning it on my own and then sharing the videos with my team to help them become more efficient as well.

Nachteile

I wish there could be a combo package. While I primarily use Connecteam for "Operations" it would be nice to have some more than the free options in HR.

In Betracht gezogene Alternativen

monday.com

Warum Connecteam gewählt wurde

This was cheaper and gave us more options. I also like that I didn't need to "build" it - the structure was already there and all I needed to do was adjust it to our needs.

Zuvor genutzte Software

monday.com

Vorteile

The idea that one software may be enough for many employers. It has the capacity to run a small or large business. It has many features most people would not have realized they needed such as forms, a directory option, rewards, chat, and documents section.

Nachteile

The task manager would be even better if it had the option to change statuses like "to do" "pending" "in progress" "follow up" "complete" etc. Also another feature I would like added is a folder and list section within the task management portion. Everything else about Connecteam is amazing!

In Betracht gezogene Alternativen

Homebase, ClickUp und Asana

Gründe für den Wechsel zu Connecteam

Better integration and options. I use ClickUp for the task management service at this time but Connecteam for scheduling, chat, payroll, timesheets, communication, keeping track and organized.

Vorteile

It is hard to summarize. The software covers so many different platform uses. We primarily use it for time clock features but we get so many extra possibilities presented: - tracking of incident reports- Easy communication platform for important news, updates etc. - HR tracking of skills and courses- Travel expenses- Task management- Etc-

Nachteile

Sometimes it is hard to find the correct way to setup a feature or function because there is a settings tab under each function.

In Betracht gezogene Alternativen

Planday

Warum Connecteam gewählt wurde

It was easier to use and cheaper.

Gründe für den Wechsel zu Connecteam

It has better prices and have a lot more work features.

Vorteile

connecteam has got everything you need to manage employees which working outside the office. you can get every information you choose from you employees so its like you did the job by your own.

Nachteile

nothing. its great. we used it over 4 years.

Vorteile

Connecteam is one of the best apps for team communication especially when working remotely. Its interface is intuitive and easy to navigate. It helps in productivity and organizing my work, and track tasks more efficiently. I can recommend it to anyone.

Nachteile

The app using too much RAM for desktops which I don't like but otherwise I like the software.

Vorteile

Time clock telling how much time left for shift, reminders of shifts, employee presence on the shift

Nachteile

Not mobile friendly, have technical glitches, logs out of the account without any reaadon

Vorteile

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Nachteile

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Vorteile

Everything is great in it. It is literally an all-in-one software. We use it to communicate with our teams, do online training, write incident reports, have them emailed out to appropriate recipients, time & attendance, scheduling and much more. It's incredible what you can do all in one app. Very innovative and best of all is their customer service + the pricing.

Nachteile

There is hardly any dislikes.

Scheduling, time & attendance needs a little more features such real time alerts for unscheduled shifts, wrong locations, in late (while synced with Time Clock) and having the ability to send schedules out to clients.

Minor bugs here and there, but whenever you bring them up to customer service, they are fixed within 24 hours

Vorteile

The customization of almost everything made it user-friendly for our team. Also, the communication tools make it a great experience for the team.

Nachteile

Availability function in the Scheduler - It would be good if the users are allowed to change the Availability notifications. It seems that they get so many notifications if the Admin updates the Availability

In Betracht gezogene Alternativen

When I Work und Homebase

Warum Connecteam gewählt wurde

Connecteam offers all of those tool in one. Amazing!

Gründe für den Wechsel zu Connecteam

Honestly, their price, training materials, customer support, and tools customization of connecteam surpass all of them.

Vorteile

It has a wide variety of features that have allowed us to move our payroll and HR to a virtual platform. Clocking in and out and tracking employee hours and location is a great feature.

Nachteile

It is not completely intuitive in all the areas of use, there are SO many helpful features, its hard to keep track at first. Nevertheless support is incredible and you can learn quickly if you reach out.

Vorteile

I am a HUGE fan of the Connecteam App. The fact that the app is constantly evolving with new and exciting tools, make it easier to use and keeps my employees engaged and wanting to add more. This allows for the day-to-day activities to be done faster and from one location. The Customer Service I have received is AMAZING. When I have questions or thoughts I need to work through, they are right there with information to help me make the decision to improve my process.

Nachteile

Not that I like it the lease.

1. Having the ability to view a single user activity. Pulling any documents with their name or ID # to view their progress.
2. Having the ability to create a user path or required training path.
3. Have the ability to create and save templates in Updates.
4. The ability to change the icon/color once the new item is created.
5. Quiz - Complete update: able to have multiple ways to answer the questions, scoring, if there is an incorrect answer, show the correct answer.
6. When making an quick update, not having to resend to everyone, just the individuals that are being added

Vorteile

I loved the flexibility that Connecteam offers and how it is heavily focused on mobile and tablet users. Only Administrators need access to a computer for creating new workflows or for deeply intricate configurations. But other than that, once the system is setup and configured properly, it can be used entirely from the phone or tablet, which is a great selling point when it comes to the field of construction where the most of our workforce is distributed among a number of sites. Connecteam makes it easy to organize your work, documents, and streamline your workflow. It is easy to use, has a lot of educational resources, holds periodic educational seminars, and their customer support team reply quickly when I contact them through the chat, and their customer support team is truly amazing and helpful.

Nachteile

* I found workflows that require multiple levels of approval are fairly hard to implement. * Not being able to connect my form outputs to google sheets in the advanced plan in operations (It requires an API which is only available in the enterprise package).

Vorteile

My favorite thing about this software and I am just now learning this is the ease of use and roll out and teaching other branches within the company how to use it. We have had multiple training sessions on this over the last few weeks with other branches and questions, help, and problems getting going are all minimal. It is so easy to use even for the beginner. Also getting feed back on it being "fun"

Nachteile

I don't have any dislikes for the software and it seems that everytime we ask about a possible implementation or feature that may not be within Connecteams, they develop and implement it! I have watched more and more features and abilities come on board the system and just yesterday found yet another new feature I hadn't seen before which will make a huge difference in reporting and totaling hours for employees (decimal compared to minute options on hours counts/totals is now a preference choice).

Vorteile

I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.

Nachteile

Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.

Vorteile

Easy to use. Flexibility with features. All in one app

Nachteile

I would like to be able to have a scoring system for forms. We do cleaning audits and sales audits and we would like to score them. We are currently using Go Audit platform because connecteam does not have this feature yet. Either upgrade the quiz feature to be more flexible or add scoring to forms.I would also like to have connecteam integrating with ADP so we can use it for scheduling, payroll, time off and automated user management

In Betracht gezogene Alternativen

Litmos

Vorteile

This system was easy to learn and easy to implement. Getting 40+ people who were stuck in their ways to accept something new....it had to be good! They have loved the chat feature, directory, and updates are a great place to acknowledge Birthdays and special accomplishments. I've also used it for annual training and onboarding, wow....has that saved me mountains of paperwork. The time clock feature is great for tracking their appointments with patients and the Job Scheduler we use for vacations.

Nachteile

Because our payroll has to be so detailed because of healthcare we are having to figure out different ways to get the totals for payroll but we are getting it figured out.

Vorteile

The ability to have one platform for the purpose of scheduling our employees, time tracking for payroll and the ability to create reports is very important. It makes it easier for our employees.
It's also a great platform to communicate with employees, to create engagement and a portal for feedback. There are so many tools available that we are just tapping into the possibilities

Nachteile

Some reports need to be improved such as the ability to create more customizable reports. While you can do this, not all information is available. The ability to create invoicing per job is also important.
For the GEO breadcrumbs, it would be good if the system could identify possible GPS tampering by the employee (turning their phone or device into "Mock" Gps mode.

Vorteile

This program allows our security officers to use one program no matter what site they are working at. All reports are similar and the location tab allows our office to ensure officers are punching in at their site location, not from home or on the road. There is more than meets the eye with Connecteam. Having used the program roughly 2 years now, we are still learning new features and implementing them.

Nachteile

The updating, which I understand has to happen. We have had few instances where the program would stop working for an hour or so. It would be nice to be notified immediately with any issues going on.

Vorteile

- The software is very user-friendly - training our new employees on the app is very versatile.
- The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins
- Customer service is nearly perfect - I have never had to wait more than few minutes for assistance
- Connecteam is our only scheduling-platform we utilize currently

Nachteile

- It would be nice if we could intergrate time-clock with our payroll system - quickbooks
- features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour
- the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS
- Alerts to a designated email when a schedule shift has not been clocked into by the employee
-Sending alerts to the employee that they have not clocked into the shift

Vorteile

The services that help my business most are creating my work schedule, the ability to create and add fillable forms to shifts, and keeping track of hours and locations of my employees!

Nachteile

I have zero complaints. If I HAD to give one suggestion for improvement, I would say that it would be great to have some creative control and editing power over the look of a completed form.

Vorteile

The ease of use overall and the benefits in being able to communicate with a large team

Nachteile

The fear that staff feel like it is big brother, such a great tool but still some hesitation from the older workforce.