Connecteam Erfahrungen

Vorteile

Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Nachteile

Hardly can i mention any dislike. It is a great product and i love it.

Vorteile

Easy to use. Flexibility with features. All in one app

Nachteile

I would like to be able to have a scoring system for forms. We do cleaning audits and sales audits and we would like to score them. We are currently using Go Audit platform because connecteam does not have this feature yet. Either upgrade the quiz feature to be more flexible or add scoring to forms.I would also like to have connecteam integrating with ADP so we can use it for scheduling, payroll, time off and automated user management

In Betracht gezogene Alternativen

Litmos

Vorteile

The employee use and ease is great. They love it. I hate it as the person who has to put things in, it's so un-intuitive and I spend WAY to much time scheduling.

Nachteile

They've clearly not done good product testing in this program, simples tasks like right-clicks and basic functions just aren't there. It's A LOT of mouse clicks to schedule anything. It is sold as a time saving program, but it's not, and I consider myself pretty tech-savvy. It's just very not user-friendly.

In Betracht gezogene Alternativen

Visual Planning

Gründe für den Wechsel zu Connecteam

Price, but again, you get what you pay for I guess.

Vorteile

The ability to make various timeclocks for each department so that the clients we are working under is specific. This helps drastically with our billing for work.

Nachteile

The shift attachments are not fully customizable. Drop down lists with text boxes would be much more convenient for our use.

Vorteile

Connecteam is one of the best apps for team communication especially when working remotely. Its interface is intuitive and easy to navigate. It helps in productivity and organizing my work, and track tasks more efficiently. I can recommend it to anyone.

Nachteile

The app using too much RAM for desktops which I don't like but otherwise I like the software.

Vorteile

I use Connecteam daily for myself, and bi-weekly to do payroll for my teaching studio. It is simple to use and easy to learn. I really appreciate the ease in what can be a complicated job. Thanks!

Nachteile

I have no complaints. Everything that I use this for is easy. Leaving this review is the most complicated thing that it has asked me to do. :-D

Vorteile

Connectteam allows me as the employee engagement manager to keep up team morale by maximizing the Celebrations feature. Also, our Field Supervisor is able to track real time location and management of our equipment and our personnel. It's easy to use and having the mobile app keeps everyone moving along without having to be stuck at a desktop all day.

Nachteile

Nothing...the tool is perfect for our growing organization...actually excited to look into the other options we have not yet utilized.

Vorteile

Connecteams geolocation feature, their timeclock, and employee management system are superb, easy to use, and configure. While task management and the calendar are a little cumbersome, I believe with additional time, money, and contracts they'll be the best in the business if they aren't already.

Nachteile

Calendar, task management, and workflow could all use a bit of work. They feel barebones and difficult

Vorteile

The most is a job scheduling. You can make a schedule for your employees very fast and easy way. You will save a lot of time as the jobs can be repeated and duplicate!

Nachteile

There it might be a few things like a archive the jobs or offline service so people can still use the app without wifi.

Vorteile

We can do so much in one place. employee management, scheduling, documentation, communication. I love being able to manage multiple areas with one system.

Nachteile

There are so many settings for each feature. The set up took a lot of time. It was a lot of trial and error at first, but I have a very patient team and ConnecTeam's support was very helpful.

Vorteile

When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP!
Staff availability and shift scheduling in one place, synced to timesheets with custom travel amounts as tick boxes, health and safety forms and shift paper work, housing our library of job procedures, the ability to survey, quiz, LMS, chat, take polls, call, post to and about my team brings us into the 21st century. No more hoping the team have the most up to date schedule spreadsheet or transcribing and or dealing with lost paperwork. No more mixing personal facebook messenger to contact staff. And it was the cheapest I found!

Nachteile

The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.

In Betracht gezogene Alternativen

Litmos

Gründe für den Wechsel zu Connecteam

price and features. Couldn't find a product that had an LMS that would work for me and then found connecteam has LMS capabilities inside an EMS?! Its like I hired an assistant and a staff coach!

Vorteile

Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly.
Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.

Nachteile

There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!

In Betracht gezogene Alternativen

Deputy

Warum Connecteam gewählt wurde

Deputy involves a lot of cut and pasting to repeat shifts. Got right up my nose. I have heard that has been addressed since.

Zuvor genutzte Software

Deputy

Gründe für den Wechsel zu Connecteam

we had an opportunity to move to BrightHR but I assessed the scheduling as being quite inferior to Connecteam, which is the same reason we moved on from Deputy

Vorteile

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

Nachteile

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

Vorteile

I love the interface that consistently loads and works...not unlike other team management apps. I also love the capacity to develop and implement different workflows based on our needs. Finally, when I ever I have an idea or design question, the team at Connecteam is always ready to help.

Nachteile

To take the app over the top, I would love to see some type of project management add on whereby we can track jobs and responsibilities...but who knows...the crew at Connecteam probably has something in place that I am not aware of at this point in time.

Vorteile

- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations)
- The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress
- The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting
- The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver
- The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still
- Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.

Nachteile

Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved:
- Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful.
- The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly
- It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets)
- At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level

In Betracht gezogene Alternativen

Clockify

Gründe für den Wechsel zu Connecteam

Geo fence feature Robustness of app features Client service

Vorteile

The time clock and messaging features attracted me and then there are so many other bonus features that adopting Connecteam was a very easy decision. I love the idea that training is now a lot easier remotely. I love the task management. I absolutely LOVE the workflows - solved a big problem for us.

Nachteile

I hesitate to put anything here because support has been incredibly responsive. They really are amazing. The only thing I can say is that we have noticed a slight delay in notifications. By slight, I mean a minute or so sometimes.

In Betracht gezogene Alternativen

Slack

Warum Connecteam gewählt wurde

significantly more features, better navigation, and significantly better user experience and support. I also switch from tsheets. So we consolidated two softwares.

Gründe für den Wechsel zu Connecteam

Nothing was as slam dunk easy or as fully featured.

Vorteile

It is hard to summarize. The software covers so many different platform uses. We primarily use it for time clock features but we get so many extra possibilities presented: - tracking of incident reports- Easy communication platform for important news, updates etc. - HR tracking of skills and courses- Travel expenses- Task management- Etc-

Nachteile

Sometimes it is hard to find the correct way to setup a feature or function because there is a settings tab under each function.

In Betracht gezogene Alternativen

Planday

Warum Connecteam gewählt wurde

It was easier to use and cheaper.

Gründe für den Wechsel zu Connecteam

It has better prices and have a lot more work features.

Vorteile

The customization of almost everything made it user-friendly for our team. Also, the communication tools make it a great experience for the team.

Nachteile

Availability function in the Scheduler - It would be good if the users are allowed to change the Availability notifications. It seems that they get so many notifications if the Admin updates the Availability

In Betracht gezogene Alternativen

When I Work und Homebase

Warum Connecteam gewählt wurde

Connecteam offers all of those tool in one. Amazing!

Gründe für den Wechsel zu Connecteam

Honestly, their price, training materials, customer support, and tools customization of connecteam surpass all of them.

Vorteile

The best thing about Connecteam is the extreme ease of use. My field agents with low-capacity devices no longer have an excuse for not filling out their timesheets and liaising their activities with me and other team leaders. Secondly, the layout of the interface makes navigation between pages and functions very smooth.

Nachteile

I have zero complaints from using Connecteam. It exceeded my expectations more than threefold.

Vorteile

I loved the flexibility that Connecteam offers and how it is heavily focused on mobile and tablet users. Only Administrators need access to a computer for creating new workflows or for deeply intricate configurations. But other than that, once the system is setup and configured properly, it can be used entirely from the phone or tablet, which is a great selling point when it comes to the field of construction where the most of our workforce is distributed among a number of sites. Connecteam makes it easy to organize your work, documents, and streamline your workflow. It is easy to use, has a lot of educational resources, holds periodic educational seminars, and their customer support team reply quickly when I contact them through the chat, and their customer support team is truly amazing and helpful.

Nachteile

* I found workflows that require multiple levels of approval are fairly hard to implement. * Not being able to connect my form outputs to google sheets in the advanced plan in operations (It requires an API which is only available in the enterprise package).

Vorteile

I give Connecteam 5 stars (6 if I could!) - The app has bought together all of our systems into one place. Using the app on mobile phones, we are now paperless, the technicians can clock on and off easily and can write their repair notes effectively, and with the touch of a button, it goes back to the office in real time. Our labour efficiency has stabilised, our invoicing of customers is now done within 24 hours, and our profit margin is a lot healthier, meaning smiling faces on the Board of Directors!

Nachteile

No cons to this application. We would like however to have the techs diary sync with their hours that they actually worked.

Vorteile

Once you get the hang of navigating the software, learning what does what and what affects what, it makes scheduling and timeclock tracking efficient. It does take some time getting used to (as does learning any new system) but overall, we are happy with how it has made payroll and scheduling more uniform for our company.

Nachteile

The most common issue we run into is the Kiosk app. Some users refuse to use the app on their phone (perfectly fine with us, we give all employees the option). When they use the kiosk, we have glitches every now and then that are very difficult to duplicate to therefore get assistance. We are certain some errors are a mix of the tablet fault and Kiosk faults. The Kiosk is used everyday at several locations.

Vorteile

What I liked most is how quickly and easily I was able to setup and utilize the features of Connecteam. I was able to set up a profile, invite my team members, create tasks, and track hours with minimal effort. The user interface was simple and straightforward, making it easy to use and understand.

Nachteile

The thing I liked least about Connecteam was the limitation of file storage. The file storage capacity is not the greatest, and it can be a challenge to store large files efficiently. I also found the messaging system to be a bit clunky and slow.

Vorteile

Integration of the Job Scheduling Mobile App was super easy. We had a Spanish speaking woman who we had great difficulty communicating with and she was immediately able to use the Mobile App with no problems. It made a huge difference in how we interacted. Also happy that our Spanish speaking crews can now see their tasks in something other than English.

Nachteile

I feel we would benefit by upgrading so we could use the search function and also the ability to attach Workflows to our crews tasks.

Vorteile

speed of softwaretemplatescustomer supportnew featuresopen communication from team

Nachteile

costgoogle calendar automatic API update