Connecteam Erfahrungen

Vorteile

Connecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.

Nachteile

Hardly can i mention any dislike. It is a great product and i love it.

Vorteile

Connecteam is one of the best apps for team communication especially when working remotely. Its interface is intuitive and easy to navigate. It helps in productivity and organizing my work, and track tasks more efficiently. I can recommend it to anyone.

Nachteile

The app using too much RAM for desktops which I don't like but otherwise I like the software.

Vorteile

Connecteam is perfect for small or large companies to help run everything within your company.Works brilliant for us at B&F Construction Ltd running multiple employees and booking their jobs in for them to see on their mobile PDA's They can except jobs on the connecteam app and can see all documents needed to work with us.

Nachteile

Least, only one thing i have found a problem is not seeing employees absences on the monthly planner, because of this the admin make mistakes and book people in when they should be off.

Vorteile

price I guess if I have to choose . but not a lot. same story different day

Nachteile

NO PTO option . I have begged for this to be implemented and keep getting told they are working on it. initially I was told they had it

Vorteile

The management features of course. Easy to maneuver, secure, makes hosting a lot easier for teamwork and offers flexibility.

Nachteile

- Limited integration- Limited Storage- No advanced features

Vorteile

The view! We can see everything we need to see as admins in one place which helps keep us organized! We love that everything is colour coded for ease :)

Nachteile

It would be nice to be able to list multiple jobs under one shift as we are often split between admin, cleaning, and teaching time :)

Vorteile

We love that everything we need is in one place, easy to navigate or customize, and visible to everyone. It has been a lifesaver for our small business to stay organized. We use chat, time clock, forms, job scheduler, quick tasks, knowledge base, and documents so far.

Nachteile

I haven't found anything yet that I dislike.

Vorteile

This is THE best software for managing my team. It has comprehensive features for people and task management. To top it all off its completely free for upto 10 employees which for a small growing business like ours is fantastic!

Nachteile

Havent got a bad word to say about it, its incredible!

Vorteile

I love the customization of my options and what I am able to do.

Nachteile

It is a little difficult finding how to print various reports.

In Betracht gezogene Alternativen

HotSchedules

Gründe für den Wechsel zu Connecteam

Customization

Vorteile

A+ customer service with prompt and precise responses. They do a superb job of making sure you comprehend how to utilize the program to its best potential. We required a solution to easily reach everyone due to the mobility nature of our staff. Connecteam provided all of that and more.

Nachteile

It would be wonderful to have more customizing possibilities but still loved the idea of using this.

Vorteile

I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.

Nachteile

What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu Connecteam

Ease of use, aesthetic (you guys are much more hip and sleek), features, and cost.

Vorteile

We had been looking for a program that would provide a "one stop shop" for communicating with our employees who are in the field 98% of the time and stumbled across Connecteam while looking, about 1 1/2 years ago. This platform has completely changed how we do almost everything relating to back office, communication and safety! It is so user friendly, not only on the back side but to our employees. It has cut down on so much paperwork and allowed us to train people during their down time in the field instead of having them come into the office. I could go on and on....we use Connecteam for Safety Training, Announcements, Time Clock, Benefits, Repair Orders, Flash Reports, etc. It is AMAZING!!

Nachteile

I don't know if there is something I like least about Connecteam, maybe that they are still developing the software. Which is really a good thing....everything we have communicated with them such as suggestions they take very seriously and most of the time the next update you have what you need!

Vorteile

The ease of use and implementation is always important to reduce the time it takes to train and have to correct errors.

Nachteile

Some great features are only for the higher tear subscriptions which as a smaller company is a bit costly.

Vorteile

The time clock and messaging features attracted me and then there are so many other bonus features that adopting Connecteam was a very easy decision. I love the idea that training is now a lot easier remotely. I love the task management. I absolutely LOVE the workflows - solved a big problem for us.

Nachteile

I hesitate to put anything here because support has been incredibly responsive. They really are amazing. The only thing I can say is that we have noticed a slight delay in notifications. By slight, I mean a minute or so sometimes.

In Betracht gezogene Alternativen

Slack

Warum Connecteam gewählt wurde

significantly more features, better navigation, and significantly better user experience and support. I also switch from tsheets. So we consolidated two softwares.

Gründe für den Wechsel zu Connecteam

Nothing was as slam dunk easy or as fully featured.

Vorteile

The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product.

The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila!

The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.

Nachteile

It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu Connecteam

Overall, the cost was the major issue, and the flexibility to communicate with teams. Tried an actual demo without a salesman, and then made a decision to go with them.

Vorteile

Product is price/quality top notch.
Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes.

The most I like on the software is the beautiful design of the desk version and the app.
With integration of our logo, all our employees like the app! It gives a personal touch to the app

Nachteile

As a more new company compared to competitors the app sometimes shows some small bugs.
This is quite fixed easy by the guys from their support.

Vorteile

Love the interface and its very user friendly

Nachteile

At this time I really can't think of anything.

Vorteile

Super easy to get set up and going. Packed full of features!

Nachteile

Occasional feature malfunction when a new update is pushed, but is always resolved in a couple hours.

Vorteile

My favorite thing about this software and I am just now learning this is the ease of use and roll out and teaching other branches within the company how to use it. We have had multiple training sessions on this over the last few weeks with other branches and questions, help, and problems getting going are all minimal. It is so easy to use even for the beginner. Also getting feed back on it being "fun"

Nachteile

I don't have any dislikes for the software and it seems that everytime we ask about a possible implementation or feature that may not be within Connecteams, they develop and implement it! I have watched more and more features and abilities come on board the system and just yesterday found yet another new feature I hadn't seen before which will make a huge difference in reporting and totaling hours for employees (decimal compared to minute options on hours counts/totals is now a preference choice).

Vorteile

I give Connecteam 5 stars (6 if I could!) - The app has bought together all of our systems into one place. Using the app on mobile phones, we are now paperless, the technicians can clock on and off easily and can write their repair notes effectively, and with the touch of a button, it goes back to the office in real time. Our labour efficiency has stabilised, our invoicing of customers is now done within 24 hours, and our profit margin is a lot healthier, meaning smiling faces on the Board of Directors!

Nachteile

No cons to this application. We would like however to have the techs diary sync with their hours that they actually worked.

Vorteile

Once you get the hang of navigating the software, learning what does what and what affects what, it makes scheduling and timeclock tracking efficient. It does take some time getting used to (as does learning any new system) but overall, we are happy with how it has made payroll and scheduling more uniform for our company.

Nachteile

The most common issue we run into is the Kiosk app. Some users refuse to use the app on their phone (perfectly fine with us, we give all employees the option). When they use the kiosk, we have glitches every now and then that are very difficult to duplicate to therefore get assistance. We are certain some errors are a mix of the tablet fault and Kiosk faults. The Kiosk is used everyday at several locations.

Vorteile

- The software is very user-friendly - training our new employees on the app is very versatile.
- The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins
- Customer service is nearly perfect - I have never had to wait more than few minutes for assistance
- Connecteam is our only scheduling-platform we utilize currently

Nachteile

- It would be nice if we could intergrate time-clock with our payroll system - quickbooks
- features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour
- the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS
- Alerts to a designated email when a schedule shift has not been clocked into by the employee
-Sending alerts to the employee that they have not clocked into the shift

Vorteile

The administrative capabilities of Connecteam allows my company (and now, my entire network) to keep track of our field team's licensing, which varies constantly. We can use filtering to find the people we need when and where we need them.

Nachteile

The inability to synchronize with a personal calendar is a fatal flaw, and seemingly not something that would require reinventing the wheel. There are other software solutions out there that can sync one calendar to a personal calendar. Asking the whole team to keep a separate calendar and availability is a nonstarter, so we simply dont use the connecteam calendar.

Vorteile

I love that I can easily view my entire staff's schedule, approve vacation, export timesheets for payroll for a specified pay period, and set up daily reports for my staff to fill out using the workflow option. I also love that I can see specifically which employees read updates.

Nachteile

I honestly don't have any complaints about the app. I feel that it is EXTREMELY user friendly!

Vorteile

It was the best idea I could have ever had! I've been looking for ways to organize my workflow and Connecteam allows me to do so in a way that is convenient and visual. I can keep track of tasks I need to accomplish, and have the ability to view my project status in a very user friendly way.From one MSP to another, I highly recommend Connecteam.

Nachteile

I did not encounter a negative situation, in general I evaluate it positively enough.