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Über D3 SOAR

D3 SOAR is a cybersecurity and incident response solution that helps businesses streamline operations related to security automation, compliance management, auditing and more from within a unified platform. With the built-in...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

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Alexander
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.11.2018

Versatile and robust

Overall, this has been an excellent tool with considerable utility, and significant potential for expanding its capability and functions with the needs of a growing organization.

Vorteile

- The system is highly scalable from sites with only a handful of officers, to very large sites.
- The latest version includes significant improvements to the reporting tool, allowing incident reports to create a database of repeat offenders, link associated photos and related information, and categorize incidents based on type, location, time, etc...
- Additional tools are available that allow advanced analytics to be created, these are particularly useful at larger sites and locations looking for data to inform deployments and staffing needs.
- The user interface is generally easy to use and well designed.
- Customer support is solid overall, and personal contact with sales and IT is usually responsive and helpful.
- The dispatch tool is effective and easy to use, even for those not particularly computer savvy.

Nachteile

- The administrative interface can be somewhat arcane and poorly explained in documentation. There is a slight learning curve initially, but it is not difficult to use once you know where to find the things you are looking for.

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