Nutzerbewertungen im Überblick
Über HubSpot Sales Hub
Sales Hub, ein leistungsstarkes und einfach zu bedienendes Vertriebs-CRM, das Tools für das Vertriebsengagement, CPQ-Funktionalität (Configure Price Quote) und robuste Verkaufsanalysen und Berichterstattung für wachsende Teams...
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hubspot enablet inbound sales 100%
Vorteile
HubSpot überzeugt uns in puncto Sales besonders dadurch, dass man viele nützliche Automations und workflows einbauen kann, die uns bei unserem alten CRM (pipedrive) fehlten. Trivial aber für uns entscheidend: eine gute Lead Rotation. Heißt bei uns werden Sales Reps automatisch den Deals zugeordnet nach einer Logik die wir aufsetzen können.
Nachteile
Absolute Kleinigkeit, aber mega mega nervig bei HubSpot ist die Zuweisung von Ereignissen zu Kontakten Deals Unternehmen etc. HubSpot lernt nicht dazu. Heißt: macht man in einem Deal einen Call aus dem Tool heraus, muss man danach selbsständig anwählen, dass der Call sowohl für Deal, als auch Unternehmen, als auch Kontakt gespeichert wird. Von alleine speichert es Hubspot nur z.B. im Deal und wenn man über den Kontakt navigiert, wäre der Call von selbst nicht sichtbar.
- Branche: Risikokapital & privates Eigenkapital
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Sales Hub die jeder implementieren kann
Wir sind mit dem System sehr zufrieden und das Sales Team hat sich schnell eingearbeitet.
Vorteile
War sehr einfach zu implementieren mit Unterstützung von saleshub. Finde es super, dass wenig aktive Nutzer oder viewer kostenlos sind für Reporting etc.
Nachteile
Die Call Funktion könnte nooch ausgebaut werden, haben am Ende Schnittstelle zu anderer Software eingerichtet.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gutes tool
dokumentation und controlling, großer datenspeicher große datenbank
Vorteile
Für das Tracken der einzelnen deals wirklich gut in verschiedenen stati kann genaustens gesehen werden wie weit der vertrieb gekommen ist und als außenstehender kann man dadurch sehr gut anknüpfen
Nachteile
einige funktionen sind möglich aber nur durch weitere sehr teure upgrades nutzbar, obwohl dies funktionen teilweise im salesbereich pflicht wären in meinen augen
Die besten Alternativen zu HubSpot Sales Hub

- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Sales Hub helped us grow our sales team while keeping track of details
We needed to onboard a large amount of salespeople and integrate it with Linkedin Sales Pro. It works well with our marketing hub as well as our CRM (Which are all HubSpot.)
There is a rich amount of integration that makes it easy to use across multiple platforms.
Vorteile
Easy to use and set up. Easy for new salespeople to use and learn how to use it. It has the ability to customize by adding specific attributes. It also allows you to create custom stages and workflows on each stage.
Nachteile
It is a little expensive and not good for a small sales team.
In Betracht gezogene Alternativen
ActiveCampaignWarum HubSpot Sales Hub gewählt wurde
Salesforce was REALLY complicated and really expensive. They sub-par support.Zuvor genutzte Software
Salesforce Sales CloudGründe für den Wechsel zu HubSpot Sales Hub
Price, features and scalablility- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hubspot is your only choice
It is the easiest to use and most robust product in the marketplace. Porting to it from Salesforce was like having a weight removed from my chest. No more consultants or programmers required to effectively run my business. If i need something done, I can 99% of the time make it happen myself. If not, Hubspot support is super helpful and responsive.
Vorteile
Hubspot outperforms everyone else in the marketplace based in ease-of-use and ability to customize.
Nachteile
Honestly, I don't think there is anything to complain about.
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Awesome product, absolutely terrible onboarding experience
HubSpot Sales Hub is a great platform, but their onboarding process is probably the worst I've experienced from a SaaS provider. So I'd advise you against using the software if you want their help in getting the software up and running quickly.
Vorteile
Ease of use and automation capabilities.
Nachteile
The onboarding experience. They insist on charging for onboarding support, but don't really give you the support you need and completely lack ownership over the process.
Gründe für den Wechsel zu HubSpot Sales Hub
Ease of use and level of automation by design in the system.- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best option for CRM SOFTWARE
In my case, it is like this when you don’t have any ability with CRM you can learn very very fast and how to develop a system for your company.
Vorteile
It is great because you have a clear vision about. What are you gonna do and it is easy-going to handle!
Nachteile
It is like a one stop shop place!When you don’t have any background with CRM they have a good options for you to develop at whatever you want.
- Branche: Rechtsberatung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
HubSpot Fits Most Organizations
From the sales process, to onboarding, to continued support and assistance - HubSpot has been excellent!
Vorteile
Many CRMs available, including SalesForce, are huge and complex. Most of the features are never implemented or require a tremendous amount of custom development to work for your organization/workflow. HubSpot provides what is needed with a lot of flexibility to customize it to your needs without requiring a huge development investment. Plus, it's just easier to use overall. Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product as our marketing team. Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the departments.
Nachteile
Nothing. It's a great tool that has been an excellent investment for us.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Product
Hubspot really gave our team a structured way of keeping our deals organized, and gave our leadership team a 30,000 level view of the deals that are in the pipeline. Concrete steps lead to concrete results.
Vorteile
I like many things about hubspot. One of them is being able to schedule email outreach days and sometimes weeks in advance gives a lot of time back for the rest of the week.The reporting and analytics are also great because i have an easy way to track outreach numbers and the deals that are in the pipeline with their associated progress
Nachteile
One of my teammates schedules his email outreach, but has been experiencing issues with the emails actually going out.
In Betracht gezogene Alternativen
Salesforce Sales CloudGründe für den Wechsel zu HubSpot Sales Hub
Salesforce is built on plug-ins, so you will need to get other products that can integrate. Hubspot is a one-stop shop tool.- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Sales CRM for Multi-Use
HubSpot Sales CRM is a great tool for tracking sales opportunities, automating sales processes, and staying up-to-date on all sales actions.
Vorteile
HubSpot is great for tracking deals and sales opportunities in many different ways. As a user for my professional job, I have also adopted HubSpot Sales Hub for my personal business.
Nachteile
Some difficulties with open text fields when creating email templates and sequences. This is a feature that would make the dynamic components of templates much better.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Industry Standard, but alternatives might be better for your needs
Vorteile
-Integrates really well with other tools -- most sales software offer a Hubspot integration which makes really easy to try new 3rd party tools to make your sales stack better
Nachteile
- Didn't have a great way to communicate in the tool -- other software offer things like emailing within your CRM so you can keep everything in one place

- Branche: Einzelhandel
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hibspot Sales Hub - A CRM with good integration
In addition to saving sellers time, the system notifies them if any of their contacts' emails are invalid or have opted out. I really appreciate the ability to use a template when composing an email. Overall, the features included in the Basic plan are sufficient for any business development or account management role in a small business.
Vorteile
I have used several HubSpot software, and the sales version is productive what I like is that it is a great customer relationship management tool for both experienced and new salespeople. You have a lot of scope to adapt your CRM to the needs of different departments and teams. I appreciate how simple it is to add new business and contacts and find the email tracking feature invaluable for monitoring lead nurturing and the history of your interactions with them. If you subscribe to the paid version of Sales Hub, you will also have access to a set of features to create automated email sequences that will facilitate mass communication.
Nachteile
It is an expensive CRM, more suitable for small and medium-sized companies, it is a platform that takes time to get used to, another thing that I do not like is when some parts of the menu are updated and that causes confusion.

- Branche: Immobilien
- Unternehmensgröße: 10.000+ Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hubspot sales, sales process automation
One of the best tools in HubSpot Sales is the insights we get about customer behavior. This has allowed us to adjust our strategies and tactics to ensure that we are offering the right value to each potential customer.
Vorteile
As a user of HubSpot Sales, and of other HubSpot products for many years now, I can say that it has a variety of tools. First of all, automating repetitive sales activities has been helpful to me and my team. We no longer have to worry about performing tedious, manual tasks, allowing us to focus on more important and valuable tasks.Plus, tracking and managing leads, contacts, opportunities, and activities is much easier with the HubSpot Sales platform. We no longer have to deal with a large amount of information and scattered data, everything is centralized and easy to access.
Nachteile
The learning curve if you are not from the Hubspot ecosystem is somewhat long, the adaptation process for new users could be tedious in my experience. Another point that I don't like is that the emails sent to the clients don't look the same as they do in the templates.
- Branche: Computer-Software
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My Favorite CRM
I first used the Hubspot free version until my company decided to switch from Netsuite to Hubspot for our CRM. I didn't realize how much more Hubspot could do until I had the paid version. I have used 5+ CRMs and Hubspot is by far my favorite.
Vorteile
Easy to use. Very intuitive even for the non-technical savvy user.
Ability to create custom scheduling links to send to prospects.
Ability to integrate with numerous other programs to really streamline your workflow and save you time!
Ability to create beautiful email templates.
Ability to create links to documents, videos, images, and more to embed into emails.
Get open rates, click rates, time viewed, etc.
App for smartphones for easy on-the-go access. App also helps you log incoming and outgoing calls when related to a contact.
Easily track sales pipeline on an interactive dashboard.
Automatically logs events and emails through linked calendars and email inboxes.
Can launch calls from site and app, log type of call, and record the call!
Nachteile
I don't really have any complaints or cons with HubSpot itself. I would love the app to be able to do a little more, like create/edit/add a quote.
In Betracht gezogene Alternativen
Salesforce Sales CloudWarum HubSpot Sales Hub gewählt wurde
My company was not fully utilizing Netsuite and it didn't have as many features as we liked with Hubspot. I think it was also cheaper but I didn't authorize the switch nor make the purchase.Zuvor genutzte Software
NetSuiteGründe für den Wechsel zu HubSpot Sales Hub
My company was not fully utilizing Netsuite and it didn't have as many features as we liked with Hubspot. I think it was also cheaper but I didn't authorize the switch nor make the purchase.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
HubSpot
I use this daily with two of my clients for Account-Based Marketing Campaigns.
Great for Lead-to-Account tracking as well as ongoing account management.
Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle.
Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.
Vorteile
HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes.
One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.
Nachteile
I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.
Gründe für den Wechsel zu HubSpot Sales Hub
I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A powerful CRM
Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.
Vorteile
What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.
Nachteile
Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu HubSpot Sales Hub
Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great for SMBs! startups can't afford it but still great!
Great tool overall for Sales teams. A little more expensive that the traditional startup CRMs like pipedrive but still amazing
Vorteile
It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.
Nachteile
The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.
In Betracht gezogene Alternativen
Zoho CRMWarum HubSpot Sales Hub gewählt wurde
It was just more powerful than those at the time I was using itGründe für den Wechsel zu HubSpot Sales Hub
Zoho CRM looked good but I thought it was too basic- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Intuitive and cost effective CRM
We love this solution for monitoring our client engagement!
Vorteile
The system is easy to use, and input data, which is great for any small business looking for a CRM that is free.
Nachteile
There has been some reduction in functionality in the free version, however it far exceeds any other free CRM.
In Betracht gezogene Alternativen
InsightlyWarum HubSpot Sales Hub gewählt wurde
Looking for a more cost effective option.Gründe für den Wechsel zu HubSpot Sales Hub
Same functionality for a better cost.- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
An Absolute Game Changer for Sales Development
Using HubSpot Sales has been one of the best business decisions we have made as a business, the scalability, ease of use, support and overall eco-system are easy to use straight out of the box and can only grow with you as you get used to the software. The system is incredibly userfriendly and intuitive and delivered an impact for us very quickly after implementation.
Vorteile
The ability to utilise sequences and snippets in the sales process was an absolute game changer for us as a business. We were able to implement our sales playbook with clearly defined stages and outcomes that could be easily implemented throughout the team literally at the touch of a button. The efficiencies that this has bought across the board has been incredible, it has also had the benefit of reducing the ramp time to effectiveness of new sales team members from approx 6 months to 2.5 months.
Nachteile
There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you have mapped out your established processes and understand how these translate into HubSpot.
- Branche: Bankwesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The perfect system for all needs that enables us to accomplish a lot in one place.
Hubspot's tremendous capabilities helped us manage all functions in one place, and collaborate more effectively with colleagues as well as clients.
Vorteile
I love the fact how Hubspot automates our marketing and CRM processes, I really enjoy the way Hubspot functionality allows us, as it is easy to use and enables us in simple steps to create folders for all our customers, manage their data and orders, save all documents associated with them, and archive correspondence. I really appreciate how job automation with Hubspot gives us more high-quality capabilities that help us manage workflows, assign tasks, categorize and reach customers instantly, and Hubspot makes it easy to send links, images, and offers to consumers, take orders and inquiries, create tickets for them, and respond to them, plus Keeping records of all those operations. Hubspot also collects data and generates analytical reports, which helps us make smart decisions.
Nachteile
Hubspot is all-in-one in a nutshell, and with practice and practice, you'll find nothing to dislike.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great for Enterprise B2B
As agency partners, we use and recommend HubSpot, and have been using the whole growth stack for a around 3 years.
With Hubspot we now have a fully integrated platform that it used by all members of the company across all teams - aligning sales and marketing.
With HubSpot sales everyone in the business - not just sales -gains clarity on what's in the pipeline, what the priorities are, how qualified each lead is - and we can track all nurture actions and engagements back easily.
If you're planning to do inbound marketing and sales effectively this software gives you all you need in one spot.
In addition to the sales platform and CRM, we use huspot to manage out marketing - bear in mind that everything is hubspot is closed loop so we can align out sales efforts with our content management, social management, paid ads, marketing automation, reporting and more.
Vorteile
Easy to use, good range of integrations, closed loop reporting, good training and support - clarity on responsibility for all our team across departments.
Nachteile
Not much - it would be nice to see a few more integrations with other CRM and sales platforms, and other 3rd party tools like chat, but there are always new updates such as these being rolled out by HubSpot.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Essential tool for sales teams
Deployment was very fast and easy. Sales reps liked this software and started to use it immediately
Vorteile
Makes daily life of sales people easier and saves a lot of time which they can use for sales. A lot of possibilities for automation of your daily routine.
Nachteile
If you need extra functionality for marketing and service tasks you will need to pay additionally for other hubs
In Betracht gezogene Alternativen
PipedriveZuvor genutzte Software
Vtiger CRM
- Branche: Marktforschung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Best software for Sales tracking!!!
Overall, it's a great tool for keeping tabs on the sales department within your organization. It is very effective and helpful tool for both management as well as individual level. It's a must have tool for every organization!!! Suggestion - An introduction of a reminder or a follow-up notification can be an added advantage.
Vorteile
Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead generation to closed deal/gone cold. It also helps to keep track of all the prospects, deals, and sales performance of the employees within an organization.
Nachteile
It doesn't have the duplicate entry removal feature. Its database for companies' list should be updated from time to time along with the company's logo.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good Software But Lacks Basic (and important) Functionality & Expensive
Honestly, being a Hubspot customer is a very frustrating experience. Some things are great but there are major drawbacks that Hubspot is unwilling to address
Vorteile
Central source of truth for salesforce and management team. Good reporting options
Nachteile
There are some key things that are missing that Hubspot seems completely uninterested in fixing. EG. If a deal is closed there is no way to automatically close tasks related to the deal or contact. When you're dealing with thousands of tasks, having incomplete tasks on closed records is a reporting NIGHTMARE. Almost 200 customers have flagged this in the user community and two years on Hubspot are still refusing to address. Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!! Seriously, you can't event include the meeting time in a customised email to your customer. The standard template contains weird wording that doesn't work in many settings and can't be changed. There are lots of great aspects to Hubspot but these are absolute shockers.
- Branche: Telekommunikation
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HubSpot Sales Hub
The overall experience has been great. We can manage calendar booking and the sales, all in one place. It is very easy for us to provide training to our new hires because of its user-friendly UI. You don't necessarily need to get the whole package, and still be able to work with HubSpot Sales Hub.
Vorteile
If you need all of its options and features, it has a great price. It is also very user-friendly and it helps me and our team to keep track of everything we do. Its also very effective when it comes to managing our contacts and it works as a great replacement for other marketing tools we've used in the past.
Nachteile
In all the time I have using the software we have encounter different errors e.g. spammed numbers blocked due to spam. When we got the whole package, we realized that could've used different software and the total would be the same or cheaper.