Nutzerbewertungen im Überblick
Über HubSpot Sales Hub
Sales Hub, ein leistungsstarkes und einfach zu bedienendes Vertriebs-CRM, das Tools für das Vertriebsengagement, CPQ-Funktionalität (Configure Price Quote) und robuste Verkaufsanalysen und Berichterstattung für wachsende Teams...
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hubspot enablet inbound sales 100%
Vorteile
HubSpot überzeugt uns in puncto Sales besonders dadurch, dass man viele nützliche Automations und workflows einbauen kann, die uns bei unserem alten CRM (pipedrive) fehlten. Trivial aber für uns entscheidend: eine gute Lead Rotation. Heißt bei uns werden Sales Reps automatisch den Deals zugeordnet nach einer Logik die wir aufsetzen können.
Nachteile
Absolute Kleinigkeit, aber mega mega nervig bei HubSpot ist die Zuweisung von Ereignissen zu Kontakten Deals Unternehmen etc. HubSpot lernt nicht dazu. Heißt: macht man in einem Deal einen Call aus dem Tool heraus, muss man danach selbsständig anwählen, dass der Call sowohl für Deal, als auch Unternehmen, als auch Kontakt gespeichert wird. Von alleine speichert es Hubspot nur z.B. im Deal und wenn man über den Kontakt navigiert, wäre der Call von selbst nicht sichtbar.
- Branche: Risikokapital & privates Eigenkapital
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Sales Hub die jeder implementieren kann
Wir sind mit dem System sehr zufrieden und das Sales Team hat sich schnell eingearbeitet.
Vorteile
War sehr einfach zu implementieren mit Unterstützung von saleshub. Finde es super, dass wenig aktive Nutzer oder viewer kostenlos sind für Reporting etc.
Nachteile
Die Call Funktion könnte nooch ausgebaut werden, haben am Ende Schnittstelle zu anderer Software eingerichtet.
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gutes tool
dokumentation und controlling, großer datenspeicher große datenbank
Vorteile
Für das Tracken der einzelnen deals wirklich gut in verschiedenen stati kann genaustens gesehen werden wie weit der vertrieb gekommen ist und als außenstehender kann man dadurch sehr gut anknüpfen
Nachteile
einige funktionen sind möglich aber nur durch weitere sehr teure upgrades nutzbar, obwohl dies funktionen teilweise im salesbereich pflicht wären in meinen augen
Die besten Alternativen zu HubSpot Sales Hub

- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Sales Hub helped us grow our sales team while keeping track of details
We needed to onboard a large amount of salespeople and integrate it with Linkedin Sales Pro. It works well with our marketing hub as well as our CRM (Which are all HubSpot.)
There is a rich amount of integration that makes it easy to use across multiple platforms.
Vorteile
Easy to use and set up. Easy for new salespeople to use and learn how to use it. It has the ability to customize by adding specific attributes. It also allows you to create custom stages and workflows on each stage.
Nachteile
It is a little expensive and not good for a small sales team.
In Betracht gezogene Alternativen
ActiveCampaignWarum HubSpot Sales Hub gewählt wurde
Salesforce was REALLY complicated and really expensive. They sub-par support.Zuvor genutzte Software
Salesforce Sales CloudGründe für den Wechsel zu HubSpot Sales Hub
Price, features and scalablility- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A powerful CRM
Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.
Vorteile
What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.
Nachteile
Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu HubSpot Sales Hub
Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Hubspot - Your all-in-one CRM solution platform
Having a single platform in performing all my tasks from prospecting, sales pipeline, contact management, daily reports, analysis and all is just beyond what you can get from hubspot. It also has hubspot academy that you can learn so much from. What else can I ask for?
Vorteile
What I love about hubspot is it gives you everything you need within the platform. It's UI is very user-friendly and so easy to navigate. It is easy to integrate with VOIP.
Nachteile
I haven't had any issues with my use of Hubspot.
- Branche: Wein und Spirituosen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
New User
So far its been ok. Still just learning the ins and outs.
Vorteile
The online help has been wonderful. Lots of options to make your business organized once you learn it.
Nachteile
The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.
In Betracht gezogene Alternativen
Salesforce Marketing CloudWarum HubSpot Sales Hub gewählt wurde
Different companyZuvor genutzte Software
Salesforce Marketing Cloud Account EngagementGründe für den Wechsel zu HubSpot Sales Hub
free to start for a small business, comparable prices to other companies.- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Good Platform to work on your e-commerce orders and keep track of the needs of your customers
I wished I could have tested it more thoroughly, but it's very time-consuming
Vorteile
It integrates in multiple forms with our current tools, like our ecommere websites.
Nachteile
HubSpot Sales Hub gets expensive quite fast and I was not willing to pay that not understanding all its functions
Warum HubSpot Sales Hub gewählt wurde
more specific to what I was looking for for CRMGründe für den Wechsel zu HubSpot Sales Hub
I did not.- Branche: Rechtsberatung
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
HubSpot Fits Most Organizations
From the sales process, to onboarding, to continued support and assistance - HubSpot has been excellent!
Vorteile
Many CRMs available, including SalesForce, are huge and complex. Most of the features are never implemented or require a tremendous amount of custom development to work for your organization/workflow. HubSpot provides what is needed with a lot of flexibility to customize it to your needs without requiring a huge development investment. Plus, it's just easier to use overall. Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product as our marketing team. Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the departments.
Nachteile
Nothing. It's a great tool that has been an excellent investment for us.
- Branche: Internet
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Managing work becomes easier for sales employee
Great and I have been using the same from past 2 years and so far have been able to track my activities along with keeping a track of all the sales lead. I would highly recommend this CRM Tool.
Vorteile
It is useful CRM Tool which helps employee in tracking the sales lead and also gives visibility to higher management without reaching out to the POC for details. Complete tracking on when an email is sent last to the client along with potential business and call details.
Nachteile
Customer service are sometimes difficulty to reach as mostly chat option is available
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Hubspot with Limble CMMS
It is hard to navigate and not a very intuitive setup. It does alright as a basic CRM but there are better options out there
Vorteile
It has a great integration with Intercom which is the program that we use to do our customer support and answer customers questions. It allows us to store all of our customer's information and track our sales process.
Nachteile
The information is not organized very well. It is hard to find the info that I need and navigation is not very intuitive. The help articles have not been very helpful and the whole properties setup is supposed to make things super customizable but does not work as advertised.
- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Great sales management platform
It is a tool for businesses anabling communication with customers and your teams. Its Sales Hub is incredibly helpful for me.
Vorteile
1. The user interface is top notch.2. I can add lots of important documents.3. The ease of closing deals is really great.
Nachteile
1. There are occasional glitches in the platform.2. The customer support is quite inadequate.3. The CRM tool can be enhanced.
- Branche: E-Learning
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
-
Quelle der Bewertung
Making deals and tracking made easy
It is a great platform for sales engagement, tracking and a lot more.
Vorteile
1. User interface is really good and attractive.2. Helps to close deals in a great manner.3. Helps manage the sales of the team.
Nachteile
1. There are occasional bugs and glitches in the platform.2. The pricing of the subscription plan was high for me.3. Does not let me change my subject head.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great For Certain People
Their customer service is no good to put it simply. Because of that and the high cost of their services when I need to grow and have more capability I will be looking elsewhere.
Vorteile
The features of HubSpot are nearly unmatched. You can do just about anything on their platform - for a price. But I'll get to that later.
I use HubSpot for the CRM and emailing leads etc. and for that it is all free which is amazing. I couldn't be happier with the fact that I get this much capability for free. The fact that I can not only track if they opened the email but get a notification exactly when they opened it, how many times, and more is amazing.
Also the ability to save 5 templates and getting automatic suggestions in my email builder is fantastic!
I can also add a good size team all without having to pay anything.
I also love the ability to switch between multiple companies very quickly, though doing that often times gives me an error page and I have to reload but thats not a big deal.
Overall I am very happy with HubSpot but there have been some pretty big annoyances.
Nachteile
For me the customer service and big cost for paid options is a HUGE drawback. I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot. I tried Mac mail, saleshandy, SalesBlink, FindThatLead etc. and it all worked just fine but when I sent from Hubspot - straight to spam.
So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to articles asking if I had tried this or that. They never offered any real help and when I asked to speak to technical support of course I had to be a paying customer, which I understand to a degree. But with something like this it was clear it was a Hubspot issue. So I took to the forums and found 4 different posts of people with the same problem and in each post Hubspot blamed it on the persons email not being secure and offered suggestions to make the email itself more trustworthy.
However, myself and all these other people did not send big campaigns so there's no real reason our email addresses should be getting flagged as spam.
So I figured out that when I turned on 2 factor authentication to sign into my Hubspot account the problem was completely fixed.
So for me the second I need more capability for a bigger team I am going to be looking elsewhere because of their poor service and high prices.
- Branche: Personalbeschaffung & -besetzung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hubspot Sales Hub is great marketing CRM but lacks in comprehensive sales engagement.
It's better for marketing. The tracking of prospects and stages of their progress in a pipeline is negligible. They have what's called the "Deals" section, but when dealing with a true Enterprise client, there is a significant amount of detail that needs to be tracked and Hubspot is not capable of handling this type of sales process. Another issue is keeping track of work that needs to be done. For example, we were taught by HubSpot to use the "Tasks" center for keeping track of activities or future actions. Well, if you schedule a follow-up, and the day comes that the follow-up needs to be completed, you are instructed to just change the date doesn't he follow up to keep that activity at the top of that prospects feed. Otherwise, it gets lost in the activity feed for that client. There is no pipeline that you can create for accounts you are working on. Their workaround is using the deals section, but the deals are then used by management to track forecasting and other numbers. Personally, I feel there should be a completely separate module that houses the different stages as opposed to this. Customer service is great and that's about it.
Vorteile
I like Hubspot for the simple fact that it's aesthetically pleasing. Its basic functionality is easy to learn and customize the platform was very simple. I like the marketing capabilities and ability to generate email templates.
Nachteile
There is a lot that I don't like about Hubspot. For starters, adding people to an email campaign is by far the most painstaking, time-consuming, and illogical process ever created. To be clear, part of the reason is that Hubspot charges you extra to add people faster to a campaign. They know this, and it's their way of forcing you to purchase a more expensive version of their software. For example, when you have finished creating a campaign and you now want to add people to that campaign, instead of going directly to your list of candidates and clicking on "add to campaign" you have to go to the campaigns that you've created, click on add person, and then search by that person's name or email, so not only do you have to have another screen open to know that person's information, but you can only add one person at a time! It takes upwards of 8 hours to add 50 people to one campaign. Secondly, is the ability to customize the "log not, log a call, log email" section. Instead of the system tracking when a call has been completed, or an email sent, in order to get "credit" for that email or phone call made, you need to perform an additional task by click on the "log call" feature for the system to actually capture a logged call. This is incredibly annoying as your doubling the tasks. This section also isn't customizable. Therefore if for example, you want to message someone on Linkedin you cant go back to HubSpot and log that message. There's no way to track that message.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great for SMBs! startups can't afford it but still great!
Great tool overall for Sales teams. A little more expensive that the traditional startup CRMs like pipedrive but still amazing
Vorteile
It's extremely easy to use, and Hubspot Sales Hub was what we needed. Easy to create pipeline stages, lifecycle stages, and activities.
Nachteile
The only con I found is that there is no real way to connect to marketing hub to communicate lead scoring or lead grading. We had to do that manually.
In Betracht gezogene Alternativen
Zoho CRMWarum HubSpot Sales Hub gewählt wurde
It was just more powerful than those at the time I was using itGründe für den Wechsel zu HubSpot Sales Hub
Zoho CRM looked good but I thought it was too basic
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use, shortest deployment and powerful results
Highly recommended for organizations of any size. Each company will find a great combination of Hubspot modules and versions. The product is easy to deploy, understand and use.
Vorteile
It's easy to implement and a couple of months is enough. The user interface helps a lot in the adoption process. Trainings are more or less short as users feel confortable doing basic tasks very easily from day one. Support is excellent always in native language and very quick.
Nachteile
The core of the CRM which is contact management is very powerfull. And when combined with Marketing hub it is unlimitted powerful. Probably, some bundles are too expensive for small companies.
In Betracht gezogene Alternativen
Dynamics 365Warum HubSpot Sales Hub gewählt wurde
PriceZuvor genutzte Software
Dynamics 365Gründe für den Wechsel zu HubSpot Sales Hub
Pricing, features, easy to use, scalability- Branche: Informationsdienst
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Intuitive and cost effective CRM
We love this solution for monitoring our client engagement!
Vorteile
The system is easy to use, and input data, which is great for any small business looking for a CRM that is free.
Nachteile
There has been some reduction in functionality in the free version, however it far exceeds any other free CRM.
In Betracht gezogene Alternativen
InsightlyWarum HubSpot Sales Hub gewählt wurde
Looking for a more cost effective option.Gründe für den Wechsel zu HubSpot Sales Hub
Same functionality for a better cost.- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
"End to End Sales CRM tool HubSpot, Many Integrations & Workflows"
Vorteile
One of the best and easiest CRM available in the market. Dashboards, Automation, Sales module and many more features which makes the work more easy.
Nachteile
There are a few flaws in CRM automation module. Need to address which definitely adds to this great product.
In Betracht gezogene Alternativen
FreshsalesZuvor genutzte Software
Zoho CRMGründe für den Wechsel zu HubSpot Sales Hub
Seamless Integrations- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Love hubspot
Vorteile
We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month
Nachteile
It is expensive and more value could be given for the money but at the same time it works and is easy to use.
- Branche: Eventservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Great Sales CRM!
From day one I could see the value, and was happy with it. Being able to track documents and emails alone, in my business, is key. It allows me to see which prospects are the most engaged with the content, and that makes all the difference!
Vorteile
This is a great tool for your sales process. It provides oodles of data about your outreach, about email viewings, detailed data about how prospects are viewing your documents (even which pages, and for how long!). As a whole, it provides a variety of reports, lets you upload more documents and email templates than you could ever need! It integrates seamlessley with GMAIL (this what really what sold me), and operates along side your gmail account. Hence, I don't have to go in and manually add prospects to the CRM, I don't even need to input them via one list of all of them at once. Just working every day adds them one at a time as I work. And if I want to do it on a mass scale, I can do that too!
Nachteile
Cons... well. I feel like I could use a coach to sit by my side and show me everything. There is quite a lot that it does, and for a guy like me who isn't near as tech saavy as I think I am, it's quite complex. I see my colleague utilizing the software to a much higher degree. I feel I will get there, but for now it serves a few key purposes, and is already well worth the expense.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Essential tool for sales teams
Deployment was very fast and easy. Sales reps liked this software and started to use it immediately
Vorteile
Makes daily life of sales people easier and saves a lot of time which they can use for sales. A lot of possibilities for automation of your daily routine.
Nachteile
If you need extra functionality for marketing and service tasks you will need to pay additionally for other hubs
In Betracht gezogene Alternativen
PipedriveZuvor genutzte Software
Vtiger CRM
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Essential for Our Business
Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub.
Vorteile
Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.
Nachteile
Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great product for email tracking!
This product greatly increased my sales volume, being able to see when my email was read, and when links in the email were clicked was really a priceless tool.
Vorteile
Easily track emails in Microsoft Outlook or Gmail.
- customer service responds to your issues, tries to help resolve in a timely matter
I remember that I had an issue with their notifications once, where they wouldn't show up on my phone unless I turned my computer off; I submitted a request for them to fix this, explained that I didn't turn my work computer off ever, but still needed to get notifications on my phone, and they fixed the issue within a few weeks from my original request! I was completely shocked that they took care of this for me, all of my co-workers said they were now getting notifications as well!
Nachteile
There was a short period of time where they didn't have a cell phone app, but that's not the case any longer. There's really not anything not to like if you pay for the service; my work paid for my premium account, and Hubspot quickly resolved any issues I had.
- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Ease of functionality and reliability
The ability of sequences and setting up calls and other tasks to project the stream of to-dos in a given week/month.
Vorteile
Tasking system for reminders and follow-ups, then the ability to run reports from tasks and emails.
Nachteile
like any software, there are some hiccups in updates and bugs but that is to be expected! They do a great job in response and fixes.