Nutzerbewertungen im Überblick

Über Quickbooks Online

QuickBooks Online ist eine webbasierte Buchhaltungslösung, die sich an einzelne Buchhalter und kleine Unternehmen richtet. Die Lösung hilft unter anderem bei der Kontenabstimmung, der Verfolgung von Ausgaben, der Erstellung von...

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,1
Funktionen
4,2
Bedienkomfort
4,2
Kundenbetreuung
4,0

Nutzerbewertungen zu Quickbooks Online durchsuchen

6.399 von 6.399 Bewertungen
Sortieren nach:
Ella
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
3

3
Bewertet am 5.6.2021

Bitte verbessern sie diese Software

Die Anwendung ist völlig monströs und beim besten Willen nicht einfach zu bedienen. Sie ist außerordentlich eingeschränkt in dem, was sie tun kann. Die Seite ist nicht wesentlich verbessert. Es scheint, dass seit ein paar Monaten das ganze Programm den Bach runter geht. Habe Sachen verschwinden lassen, alte Datensätze verschwinden lassen und werde ständig sowohl von der Anwendung als auch von der Website gebootet

Vorteile

Quickbooks multipliziert die Kosten für ihre Arbeitsbereich Genie Anpassung und es ist absolut nicht doppelt so groß! Die Organisation, für die ich arbeite, die Quickbooks online nutzt, hat fortschreitende Probleme mit Deals Ladung und setzen weg Mastercard Informationen hatte. Ich denke, sie müssen sich auf ihr Kernstück konzentrieren und sich später um die Dekorationen kümmern.

Nachteile

Ich bin mit der Web-Wiedergabe zufrieden. Sie ist schnell und einfach zu bedienen. Ich liebe das Webformular. Wie dem auch sei, die vielseitige Anwendung ist übermäßig lethargisch. Die im Web erstellte Quittung ist in der Anwendung nicht sofort zugänglich. Ich streiche weiter aus und streiche ein, aber alles ohne Ergebnis. In der Tat, auch die Quittung nicht zeigen, bis in einem Zustand der Harmonie, um das Web. Da ich die gleichen Login-Zertifikate für Web und Anwendung verwende, warum sollten Sie nicht in der Lage sein, den Datensatz abzugleichen. Das spart eine Menge Zeit. Das Hinzufügen eines Clients in der Applikation ist ebenfalls ein mühsamer Teil in der App

Barbara
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 27.3.2023

Excellente Software

Ich bin sehr zufrieden mit diesem Produkt. Ich nutze es für die Buchhaltung und mein Assistent überprüft in regelmäßigen Abständen meine Buchungen.

Vorteile

Es ist sehr einfach zu bedienen und man kann wirklich nichts falsch machen mit dieser Software. Technische Schwierigkeiten hatte ich während meiner Nutzungszeit keine.

Nachteile

Ich bin ein glücklicher QuickBooks-Benutzer und habe nichts Negatives zu berichten.

Tosif
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.10.2020

QUICKBOOKS for INVOICING

Overall quickbooks is a good tool for small business to track expenses, invoice customers and track the invoices received. You can even email and customize invoices right from the software.

Vorteile

Quicksbooks is a great software for the small busineess. It allows for invoicing customers in an easy way. If you are out of the limit for the invoices, you can make a small purchase and make it online and can access it from anywhere and everywhere from the tablet, pc or phone. It is a real easy way for tracking the invoices and marking them paid with accounts receivable. It also allows for digital time card where you can record the employees time of in and out. Great software and easy to learn.

Nachteile

The things you want to consider improving the software is it should give easy ways for tracking the accounts paid and invoices paid by the customer. Everything else looks pretty decent.

Die besten Alternativen zu Quickbooks Online

Tyler
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 27.11.2023

QuickBooks Online is a must for a small business

Great! QuickBooks online is a foundational piece of our business puzzle on the daily.

Vorteile

I have been a QB user for years and I have always enjoyed the simple yet powerful interface. Also being able to have multiple people access QuickBooks online, whether they are in office or working remote is a must for us. The integration of our QuickBooks to our CRM and payment portal has been amazing. It allows all of our products from QuickBooks to be synced to our CRM, This allows our Sales team to create the quote and Sales order directly in our CRM. Needless to say it has been a game changer for our company!

Nachteile

It would be nice to have a direct point of contact instead of contacting customer service and getting a different rep each time.

Chris
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
3

1
Bewertet am 8.11.2023

Cannot send invoices through text! Useless!

Not satisfied.. very hard to use for the simple small business owner

Vorteile

Receipt snap and categorizing automatically was awesome no complaints there.. nailed that!

Nachteile

Can’t send anything to clients via text through mobile app and online program.. no one uses email anymore! 98% of texts are opened and only 15-20% open rates with emails.. do you now see the problem!

Brandon
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 11.9.2023

QuickBooks is a great remote accounting solution

QuickBooks Online has been crucial in our company's expansion because it allows for several individuals to view the data at once. When we were still using the desktop client, we had to be extra vigilant about who was making changes and at what times. The following day, you can find that everything you've done has been completely overwritten. We've got that sorted up now thanks to QB Online.

Vorteile

It's great that we can sign in from any of our devices, wherever in the world. The ability to collaborate in the software at the same time without accidentally erasing one another's changes has been crucial to our development.

Nachteile

The only drawback, in my opinion, is that it is available exclusively online. If you don't have internet access, or if your connection is unreliable, you might as well be out of luck. At times, the system appears to be slow, but this isn't a problem we can't solve.

Robert
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
3

5
Bewertet am 9.10.2023

Quick Books Online Essential To Business Operations

Once it's set up, the entire operation is a joy to use.

Vorteile

The online version of QB allows us to collaborate between departments and gives us the freedom to work out of the office as needed. It also allows our accountant to review and advise easily. Once QB is set up and staff trained, the data entry and report generating is not difficult to operate.

Nachteile

Set up and learning to use QB requires someone familiar with the software to assist in the deployment. The average manager would otherwise have a steep learning curve.

Nicholas
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.10.2023

Great Product

I use it daily to check out cleared checks and balances as well as projecting financials into the future.

Vorteile

It was extremely easy to port over our old Quickbooks product and the program walked me through the transfer. It was fast and 100% accurate. It is easy to log in and constantly updates. Great Product!

Nachteile

Nothing I can think of. It is a great product.

Julie
  • Branche: Tiefbau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 12.10.2023

Long time user ⭐️⭐️⭐️⭐️⭐️

We are able to run financial reports in real time which is helpful. Makes matching up payments easy and accurate.

Vorteile

The ease of use- makes financial reporting easier.

Nachteile

No specific feedback in this category at this time

Bernie
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 12.10.2023

QB Online, if you won a business its a must!

I use QB online to drive my business, manage financial data, run payroll, manage taxes, and so much more!

Vorteile

The ease of use of all of the features makes this a must have application for managing your business. I would be lost with out Quickbooks Online!

Nachteile

I wish there was a way to reconcile quicker as this is my least favorite thing to do within QB Online, not that the software makes it difficult just that its time consuming compared to other aspects of the application.

Austin
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.10.2023

Quick books for Roofing

We are able to stay on top of overhead and billing with Quickbooks

Vorteile

Quick books allows our company to correctly and efficiently track and report for the companies finances

Nachteile

I do not have any cons at this time. The software takes some time to learn but I do not consider that a CON

George
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 11.10.2023

QuickBooks deserves a long look

Vorteile

The ease of which everything is laid out and how easily you can implement everything you need done all in one place. I have yet to find a better program to do such.

Nachteile

I do appreciate the added security measures but it does make it hard to sign into your account if you change devices. Customer service is kind of a pain to actually get a hold of someone that will help..

Ryan
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
1

3
Bewertet am 2.8.2022

QBO Works, But It Should Be Better Than It Is

Due to the massive price increase to move to a 60k+ ERP, QBO is probably still the way to go, it's just a shame that they haven't done a better job listening to their customers and implementing the MANY MANY requests and suggestions that they have been receiving for years.

Vorteile

You can login online from anywhere, and it does a great job of syncing with your bank accounts

Nachteile

The support is basically non-existent. Also, there is just no reason that they haven't implemented more customization options for how long this software has been out. They also make syncing with other programs sound good, but then limit what can actually be done on the back-end.

In Betracht gezogene Alternativen

NetSuite und Xero

Warum Quickbooks Online gewählt wurde

QB Enterprise was getting left in the dark ages, and it simply isn't a user-friendly product.

Zuvor genutzte Software

QuickBooks Desktop Enterprise

Gründe für den Wechsel zu Quickbooks Online

We chose QBO over the many ERPs that we had looked at, because we ended up finding a product called OrderTime that does an excellent job syncing with QBO and takes care of our inventory and order management needs. If it weren't for OrderTime, we would have probably moved forward with an full ERP.

Antwort von Intuit

Hi, Ryan. Thanks for an honest review. This isn't the impression we hoped you'd have. We'd appreciate the opportunity to make this right. The best way to reach the QuickBooks Online Team is to use any of the methods listed here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/quickbooks-online-support/L6WqNrDq0_US_en_US). We're always happy to help. All the best. -Kristina, The QuickBooks Team

Beantwortet am 3.8.2022
Bryant
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 12.8.2022

Makes my job a ton easier

I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned business owner, I definitely will! It looks expensive and hard to learn but honestly, it's much easier to navigate than it looks!

Vorteile

I was hesitant at first since I didn't want to go the everything electronic route. My wife was doing all of the tax stuff so I just gave her the okay and made the purchase. I now do everything minus invoicing through Quickbooks. Everything is streamlined for me and I realized how much time I was truly losing by doing everything through Excel and calculating by hand. My wow moment was watching my time being cut in half literally by just snapping a photo of a receipt after connecting my bank account then adding details on the purchase... that's it!

Nachteile

Now... the invoicing part I'm just not fond of. There was an error with a payment and Quickbooks kept kicking back a payment a client had made. I ended up just going through Paypal Business and setting up my invoices through there and attached my Paypal account to Quickbooks to make things easier on myself. If invoicing was different, I would be 100% with Quickbooks.

Terry
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.11.2021

Accounting at your fingertips anywere

My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.

Vorteile

I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.

Nachteile

The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.

In Betracht gezogene Alternativen

FreshBooks und Xero

Warum Quickbooks Online gewählt wurde

I made the switch to Quickbooks online to help with not having to come back to the office after a long day and still have to input stuff into the desktop software. Now I can just go home with peace that the information is already there.

Gründe für den Wechsel zu Quickbooks Online

I chose Quickbooks Online over the alternatives because it was supported by my other software as well as I was familiar with Quickbooks desktop already.

Antwort von Intuit

Hey there, Terry!

We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow!

If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well!

All the best!

-Faith, The QuickBooks Team

Beantwortet am 11.11.2021
Robin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 26.9.2019

Quickbooks Serves It's Purpose

It's a somewhat love-hate relationship I have with Quickbooks. Love more so though. I have gotten used to a lot of Quickbooks' quirks now. It was a difficult go to get started to get things set up but I had support. I've been using Quickbooks for a few years now. I like how clean and organized invoices look for clients and how I can customize them and emails. I appreciate recurring invoices that help to avoid user error on consistency in repeat services and in sending invoices on time.

Vorteile

I like the ability to customize how invoices and emails look. I appreciate the ability we had to import our clients' details and past invoices when we started up with Quickbooks. The plethora of reports and customizable reports are very useful. I also appreciate being able to process payments through Quickbooks. The search ability is decent helpful in looking for specific invoices, amounts, or other specific data.

Nachteile

It was quite a challenge to get everything up and going when we started with Quickbooks
There are some features that are limited and seem to operate oddly, such as deleting some clients vs marking some as inactive. If I have completed services with certain clients, I want to keep their data, but mark them inactive. When I mark them as inactive, the system puts them in a state of "deleted", which makes me very concerned when I see that. I don't want to lose their data. Also, some duplicates of clients have been created or clients never started services with us. So that data was just bloating the system and a bit confusing sometimes. Those particular clients would be good to actually fully delete them. I've run into processes that can be very confusing. Luckily my accountant is able to help me through the challenges.

Antwort von Intuit

Hi there, Robin. It's great to hear you've enjoyed using QuickBooks to customize reports, process payments, and manage many other accounting elements. You can continue to count on us to help lighten the work load for years to come! We recommend our video tutorials to expand your knowledge of features and work flows in your account (https://quickbooks.intuit.com/tutorials/). Additionally, the following article provides a detailed explanation of making clients inactive in your account (https://quickbooks.intuit.com/learn-support/en-us/configure-products/make-a-customer-inactive-and-then-active/00/186156).

We appreciate you sharing your thoughts with us!
Morgan, The QuickBooks Team

Beantwortet am 1.10.2019
Felice
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 22.12.2021

QuickBooks Online 2021

I have used QuickBooks Online for a number of years and, for the most part, it has been positive - except for the decline in service over the past couple of years. It gets what you need done, but don't look for it to be too customizable for your individual needs.

Vorteile

QuickBooks Online is a relatively easy product to set up and start using. Over the past few years there a more and more programs that can be integrated into it. It gives you the basic details you need if you take the time to set it up correctly.

Nachteile

I don't know why QuickBooks did not give the online version the same features that the desktop version has. We sometimes struggle to work with our accountant as she only knows the desktop version, and when she asks us to make a change, it is hard for her to explain how to do it because the method is different. Also, there are not as many reports available in the online version. One thing that really bugs me is that even if you add a memo, there is no way to get it to appear on the check or in the memo area of the ledger. Lastly, I feel like customer service has really declined over the past couple of years - it feels like QuickBooks is not supporting their staff and giving them the training they need.

Antwort von Intuit

We definitely appreciate your business, and your feedback regarding the Online version. Alternatively, you can use the QuickBooks Desktop version but put in on the Right Networks hosting cloud. This allows you to access the Desktop program from anywhere as long as you have access to the internet. This a great option to have access to the Desktop version on the go and to get additional reports (https://tinyurl.com/2p993nn2). Wishing you the best. -Kristina, The QuickBooks Team

Beantwortet am 29.12.2021
CS Sujay
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 4.1.2023

An Ultimate Truly Trusted Option to Professionally Manage Your Bookkeeping and Accounts 2023

QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.

Vorteile

QuickBooks is one of the most famous private venture bookkeeping professional arrangements on the lookout available in the market. It’s Extraordinary for independent and small scale business ventures, QuickBooks furnishes an early on bookkeeping arrangement with specific bundles and needs offering essential stock administration devices. Be that as it may, likewise with any framework/options available in the markets, there are some upsides and downsides to picking QuickBooks over other early on arrangements or more powerful ERP programming.•Simple to utilize and learn•Incorporates well with different frameworks and adaptable with outsider applications•Gives great bookkeeping reports•Reasonable cost•Simple to access from any gadget - telephone, tablet and PC (contingent upon the adaptation)•Simple to find and fix blunders/botches•Simple to look-into client data

Nachteile

•Easy to use and learn•Integrates well with other systems and flexible with Third party applications•Provides good accounting and financial reports•Affordable and reasonable pricing•Easy to access from any device – phone, tablet and computer (depending on the version)•Easy to find and fix errors/mistakes•Easy to look-up customer information

Teara
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 1.8.2018

Bookkeeping software for dummies like me

do it myself bookkeeping

Vorteile

I was able to get up and running with bookkeeping quite quickly; I expected it to be difficult since I had no knowledge of bookkeeping, but it wasn't. I have used it to run payroll, send invoices, manage expenses, receive payment, etc and find it all to be very intuitive.

Nachteile

For my web design business, Quickbooks is all I need as a bookkeeping software. But for my husband's trucking business, it just lacks some necessary functionality and we found a more elaborate tool was needed ... which was too difficult for me to figure out, so for his business we had to outsource the bookkeeping. But I still use Quickbooks Online for my own more basic business.
I find the desktop app that you can install (to connect to the online version) is often unstable and becomes unresponsive. I also find that there is confusion between my Quickbooks Online account and my TurboTax account (both are made by Intuit), when I change my password for one, it changes my password at the other site as well .... weird and took me a number of lockouts to figure out what was happening. Best to use separate email addresses for each of the tools I think.

Antwort von Intuit

Hi Teara. Thanks a ton for your expert insights, and your review. You're correct that changing your password for one product will affect it across others. If your user ID is the same for each log-in, this feature is designed to help streamline logging in. As an added layer of security, we offer multi-factor authentication so your info is safeguarded.

As for instability in the desktop app, you can easily solve these issues by clearing the cache. After logging in, select Help > Reset App Data and you'll be good to go.

Should you guys have any questions about the functionality missing for your husband's trucking company, feel more than welcome to email me directly ([email protected]). I'd be glad to discuss your options in that respect and look forward to hearing from you both. In the meantime, I encourage you to swing by our Resource Center (https://intuit.me/2rI3OKd), where you'll find walk-through guides and tutorials for working in QuickBooks.

Jess, The QuickBooks Team

Beantwortet am 6.8.2018
Faye
  • Branche: Informationsdienst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 30.3.2023

Reviewed Quickbooks Online

The feedback and industry research, QuickBooks Online is generally well-regarded as a user-friendly and comprehensive accounting software for small businesses. Its cloud-based platform, extensive features, and customer support make it a popular choice for many entrepreneurs. However, some users have noted that the pricing can be a bit steep, and there have been occasional reports of glitches or errors. Overall, QuickBooks Online appears to be a reliable and effective tool for managing small business finances.

Vorteile

Small businesses may successfully manage their money with the help of QuickBooks Online, a robust accounting program. I have no personal experience with Quickbooks Online because I am an AI language model, but I can offer an unbiased assessment based on user comments and market research.The ability to access financial information from any location with an internet connection thanks to QuickBooks Online's cloud-based platform is one of its biggest benefits. Small business owners that must quickly access their financial information while on the go would especially appreciate this function.Another advantage of QuickBooks Online is its user-friendly interface, which makes it simple for people who aren't accountants to use the program. There are several capabilities available in the software, such as expense tracking

Nachteile

The pricing of QuickBooks Online can be a bit steep, especially for businesses with multiple users or more complex financial needs. Additionally, some users have experienced glitches or errors while using the software, although these issues are generally rare.

Imran
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 24.5.2017

Quickbooks and Intuit are no longer the company they used to be. BEWARE.

Sad to see a company stop caring about their customers and look at how they can charge the customer more at every turn. Loyal customers like myself have helped support this company during its growth and we have stuck by Quickbooks during its growth and its challenges but now they are too big and they do not care about customers. We have to make a stand and support another company in hopes they will be better.

Nachteile

I have been using Quickbooks for over 10 years. I pay for a yearly subscription to update my software to the newest version, payroll software and pro-adviser support which Quickbooks themselves sold to me.
Now when I have a problem, they tell me my files are corrupted. Also, they say I corrupted the files and it was not their system even though the files are on a secure server only running Quickbooks. Instead of fixing the problem their technical team wants to point fingers and is trying to charge me for more support. They do not care about the customer. They only want your money, and in today's world there are too many other options with companies who care about their bottom line AND THEIR CUSTOMERS. Also, I failed to mention their system did not update for the last few years since 2014 to the newer versions as it was supposed to and they tell me that is my fault as well but they gladly charged me every year for the new versions. I am a loyal quickbooks customer who uses both their online version and their desktop versions for over 20+ companies. This year I am transitioning every single company out of Quickbooks to a company that actually stands behind their product rather than points fingers and is always trying to get more money even after I purchased additional support which they advised me to buy.

Denise
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
2

4
Bewertet am 11.10.2022

QuickBooks Online Ease of Use

It's a love/hate relationship with QBO. I love the functionality and the possibilities of what it can do, but absolutely hate it when there is a question I need an answer to. I have tried for 4 weeks to convert our payroll over to a new QBO Payroll program and have yet to get everything completed. Every time I make a little progress, another question pops up and I have to spend at least 1-2 hours with a rep to get help. Unfortunately, our third-party tech support does not specialize in payroll, so I have no other options but to be at QBO's mercy.

Vorteile

It provides an excellent option for payroll processing and federal/state tax reporting. The reports options are great.

Nachteile

The customer service is horrible, and answers are confusing once a person does answer to help. After many countless searches and help desk responses that did not provide adequate results, we started using Real World Training's support. They provided a two-day tutorial on all QuickBooks basics and help out on live, real-time sessions as needed.

In Betracht gezogene Alternativen

Quicken und ADP Workforce Now

Gründe für den Wechsel zu Quickbooks Online

CEO chose the program

Antwort von Intuit

Thank you for taking a moment to write your review, Denise.

It's great hearing that QuickBooks Online and the payroll have been so easy for you all to use!

However, we want to be sure you get the help you need, when you need it. If you still have any questions or need assistance, please don't hesitate to reach out to us using the following link: (https://help.quickbooks.intuit.com/prechats/offerings/QBO-CHAT/22817/view). Please also keep in mind that we're available to help through Facebook, Instagram, Twitter, etc.

All the best!

-Faith, The QuickBooks Team

Beantwortet am 13.10.2022
Jimmy
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 29.6.2019

I'm happily married to QuickBooks

I think the future is digital and it's time that we all dropped our fear and start keeping our records online.

It’s very possible that your hard disk could crash but Quickbooks will still be there storing your records.

I recommend Quick books to small and medium-sized companies.

Vorteile

Before I began using QuickBooks, my biggest fear was that we were going to entrust a cloud with our money.

Personally, I was hesitant for a long time and so was my company. But after that, we decided to take a leap of faith and use QuickBooks. We’ve been happily married to this software ever after.

So here is why I like QuickBooks

It’s invoicing feature is amazing. The feature automatically invoices our customers and brilliantly matches the invoices to the customers.

Quickbooks takes payments, bills and compiles reports for everything

And while Quickbooks is doing this, everyone on the accounting team accesses it with ease.

Nachteile

Quickbooks crashes a lot and limits access to a few number of people. That's why I don't recommend it to big firms.

Antwort von Intuit

Hi Jimmy. We're so glad you decided to give QuickBooks a chance. It's wonderful to hear you're enjoying it for your business needs. Storing data on cloud storage can be daunting which is why security is our top priority. More information on how we protect your data can be found here: https://security.intuit.com/index.php

The great part of our online product is the variety of subscriptions offered that can be used by different sized companies. We recently introduced a new level called QuickBooks Online Advanced (https://quickbooks.intuit.com/blog/whats-new/quickbooks-online-advanced-growing-with-and-for-our-customers/) which allows up to 25 users and has new features to help run a larger company.

Thank you for taking the time to write a review and welcome to the QuickBooks family!

Jen, The QuickBooks Team

Beantwortet am 3.7.2019
Erica
  • Branche: Architektur & Planung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
Nicht verfügbar

1
Bewertet am 2.5.2019

I rarely write bad reviews but Quickbooks Online is over-the-top bad

I am highly disappointed and frustrated with Quickbooks Online after switching after 15 years using Quickbooks Desktop. 1) the transfer from one to the other was fraught with errors that have been far reaching and expensive to resolve 2) QB Online is slow and cumbersome. 3) It is incapable of tracking hours by class which we were counting on 4) the screens are very inefficient with the way space is used which causes the need for extra scrolling and loading (which as I said is very slow) 5) it is way over priced for small businesses 6) every "improvement" seems to be in the form of a new app that one has to pay a lot more for 7) basically they are nickle and diming small businesses to death. After 1 1/2 years with QB online I kept thinking it would improve and there has not been one improvement despite submitting complaints and recommendations for improvement. We have decided that we will switch to another company as soon as we have time to make this transition.

Vorteile

It is accounting software. That we can use an app to export sales from our online store to Quickbooks.

Nachteile

Very slow to load pages which is why I am finally bothering to write a review right now because I am trying to enter timesheets and I am waiting for each page to load. This happens all of the time. The interface is not intuitive. There is no class tracking for employee hours which is hampering our ability to run reports and do business planning. Our business was with Quickbooks desktop for 15 years and we were very happy with it. We switched to Quickbooks Online thinking that this was an upgrade but it is a huge down grade plus we are pay much more for the online version. The process of switching was literally catastrophic. Much of our payroll and tax data did not transfer correctly. We spent over 200 hours correcting problems. We would solve one problem only to discover another. These problems also meant that we had unknowingly submitted incorrect tax forms that then had to be amended and submitted. It is 1 1/2 years later and we are still discovering errors that occurred during the switch. Quickbooks Online customer service was not helpful/useful at all when it came to fixing these problems. Additionally, instead of improving the problems with the existing program (the timesheets for example), QB came out with a new time timetracking app (T sheets) that you have to pay a lot of additional money for. At this point it seems like a total rip off for a small business. As the owner, I have had to deal with all of these problems - we are going switch as soon as I have time.

Kristen
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 7.12.2020

A little outdated, but still reliable software workhorse

There's not much I can say in addition to what I've said in the above sections. I've been using QuickBooks for around 10 years, both for my own business as well as when working for other small businesses in the past, and it's been both a joy and a pain in the butt at times. Overall, I'd still highly recommend QuickBooks as the go-to software for most businesses, because it's just so versatile and has a lot of great features. However, I'd highly recommend watching a few videos or even taking a class or two before using some of the more complex features. Otherwise, you're bound to make one small mistake that acts like a parasitic vine, weaving and entangling its way into the rest of your account features, and becoming a bit of pain to unravel.

Vorteile

Because QuickBooks has been around for so long, there are tons of resources for information regarding how to use the software most effectively, and how to troubleshoot particularly strange issues that may arise. I appreciate that QuickBooks can be used for a business of almost any size, whether you're running a small business from home, or a multi-million dollar per year construction company. There are plenty of options for things like inventory management, accounts payable/receivable, billing/invoicing, tax scheduling, etc. The options are nearly endless, and (most) of them are reasonable easy to figure out with a little experience and know-how.

Nachteile

Because QuickBooks was created so long ago, some of their features continually fall behind the times. They're always just one step behind technological innovation, and their software isn't always the most user-friendly. I think it may be a symptom of the software being designed by tax-minded individuals, who tend to think wildly differently from the majority of people who are going to use this software. Some of the features are difficult to find or use, the user-interface is a bit clunky, the software can be a bit slow at times, and there's a steep learning curve for some of the more advanced features.

6.399 Bewertungen