Illumine Erfahrungen

Vorteile

It has everything I could ask for. I am a working mom and I always felt anxious and guilty for not being there for my boy or not be involved or informed enough. Its like Illumine has crept into a parents mind and collected all the needs and built this app. I can see what activities my toddler son is doing, i get the notifications, I know when he ate, what he ate, when he slept at all times. I immediately get to know if he got hurt or had a quarrel. The UI is pretty good (Sorry for the PM in me speaking). I can drop notes to the teacher. I can very well communicate with the school admin and have all record of conversations. I see the reminders at all times. I see the lovely pictures of my boy with all his friends and it fills my heart with joy.

Nachteile

One tiny thing could be that if a school does not use a specific feature, may be that can be hidden so the parents don't see it. Although my son's school uses almost all features, they don't have the live streaming thing. So may be if that feature can be completely hidden.

Vorteile

The features available are perfectly catered for the needs of pre-schools as well as parents. It is really user-friendly, be it for the admins, teachers or parents. Even the more elderly teachers that are not familiar with the latest technology can use the application with ease!

Nachteile

There were some minor glitches or crashes in the app, but after notifying the support team, the problems were solved promptly!

In Betracht gezogene Alternativen

Google Classroom

Warum Illumine gewählt wurde

Kubikt was more focused on finance and operation management, and it was difficult to get a grasp of how to make full use of it as it was too complicated for our admins even after attending a full-day training. Although in terms of price, Kubikt was far less pricey than Illumine, it did not have the features that would potentially bettered our pre-school.

Gründe für den Wechsel zu Illumine

Initially we were just looking for a platform to conduct online learning during the covid-19 outbreak, and we stumbled upon Illumine and the platforms mentioned above. I was impressed with the excellent customer service that I received, hence I decided to start the trial. We explored the other features offered in the app and thought it would be nice to take this opportunity and stand out from the other pre-schools in my country.

Vorteile

1.On Admin side, filing is made faster and easier. I can say that it helps ease the Admin records for the school.
2.Fees / Invoices is good. it is done fast once made its in the email of parents
3. Child's Profile - usually parent's log their child to school but most of the students we have are under supervisions or guarded by Grandparents and Uncles and Aunts. this doesnt have the content on the information profile.
4. when parent's upload files, these must go directly to the child's profile or file once teacher opened the file for easy tracking.
5. I didn't see any certification format like the invoice made.

Nachteile

1. on messaging, you cannot delete or rephrase the message. and you cannot even copy or paste the same line. its so limited.
2. the attendance dates, when you need to suddenly have to check out the child's attendance . there should be a late in or red mark so when you check the overall attendance you can summarize it fast.

Vorteile

I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.

Nachteile

There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.

Vorteile

Illumine helps make the connection between home and the preschool setting stronger. It allows teachers and parents to communicate important information to each other. It allows for photos to be shared with the families, so that they can see the learning taking place in the classroom. It allows me to keep track of the development that my child is going through, in a very structured, easy to understand format. I like this software a lot

Nachteile

I really do not have any cons for Illumine. My experience has been very positive and I like the product and their user interface . I am being 100% honest when i say that I have never had to contact customer support so I can not speak to that, but I do know that the implementation of the solution was pretty simple .

Vorteile

There are more things than I can list about why I like Illumine as a parent. I love being able to check in on my kid any time during the day with there Live streaming feature. My kid's school uploads pictures in afternoon and I eagerly wait for it during my lunch time. It helps them feel a part of my kid's day at daycare . Apart from parent communication, I like how bills are always available in my email and also sending food and medicine notes to the class teachers.! Recently they created a video of my kid's journey in the school and all the family members were absolutely delighted with the video.

Nachteile

The cons that have come up are very few and mostly relate to the internet services which automatically gets sorted.

Vorteile

My kid's school used this, and the whole experience to communicate with her teachers and receiving daily reports about my child would not have been much more straightforward. During the pandemic, extra updates such as online learning and activity sharing with learners are handy, and she felt connected to her teachers even though she is away from school. They have various tools, such as notifications, assessments, fee collection, Lead CRM, etc., all in one place. Still, I hope her school would use all the functionalities as I know it would be so much more helpful for teachers and students.

Nachteile

As of now, the experience is pretty pleasant, and if there are
any problems, the team will be quick to resolve it for us.

Vorteile

I loved how the user journey of the app is so well thought of. I appreciate that i can onboard my child, pay fees, look at announcement, activities and a live CCTV camera option to keep an eye on my child throughout the time he is at school.

Nachteile

I do not understand why each screen has a "loading" prompt. I feel some of the actions that can be cached onto the app for a short duration should solve this problem

Vorteile

Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements.
Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent

Nachteile

Till creche has to get implement or use of many features like fee payments,live streaming and so on .
This will add a wonderful experience hassle free tasks

Vorteile

1. We can closely watch kids activities on timely basis.
2. We can watch photos of events and activities in school
3. We can update our photos at home and download school photos
4. Communicate with teachers and care takers about his deeds and chores

Nachteile

1. It is not possible to download all the photos at once
2. We need live monitoring feature by linking webcams with illumine app
3. Customer care needs to be very prompt in answering queries

Vorteile

Illumine is very easy to use and the service is excellent.

Nachteile

We are happy with everything. There is nothing we do not like at the moment.

Vorteile

school calendary/diary; ability to share assignments and their responses.

Nachteile

doesn't show the history of comments on assignments; should enable feature to have 1:1 chat with teachers to clarify doubts.

Vorteile

About the software - lots of features, easy to use.

Nachteile

Sometimes there are issues with timely updates but they are taken up by team immediately

Vorteile

I have loved the Illumine app ever since I started using it as it is very user friendly. My work has become so much simpler and less time consuming as it has all the necessary features in one package like student attendance, sharing documents, lessons and assignments, sharing photographs and videos, posting announcements and reminders and scheduling meetings.

Nachteile

No concerns as such except that sometimes I have to download the picture and open with software like Paint to convert to JPEG.

Vorteile

I simply love their medicine and concern section in the app. It saves lot of effort on both on my side and the teacher side.

Nachteile

They can improve their push notifications. At times it comes with a delay. I have raised it to them and they have said they are working on it

Vorteile

The updates are very easily visible. The media gets uploaded quite fast.

Nachteile

I can only upload either a photograph or a video, the option to upload both is not available. I feel tbe user interface and design can be improved and more options for text and font can be available.

Vorteile

this app is good in terms of school and children management.

Nachteile

NA. As such as no cons seen in this app .

Vorteile

Its a great way to communicate with parents.

Nachteile

Cant really give an honest answer as I havent explored all the features myself

Vorteile

This app is very easy to access and know my kid daily activities so that I can work comfortably

Nachteile

No, Everything is fine as now which I feel

Vorteile

Notifications , activity creation and payment

Nachteile

response should be quick as current and downloads as well

Vorteile

It is a user friendly apps with many different features that are suitable for my kindergarten.

Nachteile

Certain updates had caused confusion for the user. And we were not informed about the changes after the update.

Vorteile

It’s easy to use and has so many features , loved that the feature of adding videos and pictures T the same post was added

Nachteile

Sometimes it takes so long to download the pictures and the videos for a post then they won’t show to the parents only the comment

Vorteile

Can track all activities and documentation related to my child and his kindergarten

Nachteile

Certain functionality needs to improve. My wife and I are both users of the app. However we have to chat separately with the teachers. A group chat feature will be convenient so we don't have to repeat ourselves or send duplicate enquiries to the school.

Vorteile

ease of use, interacting with the teachers on a daily basis is very easy

Nachteile

I would like to see more details about what kind of food is my kid eating, how much did the kid eat, what was the teachers remarks for the day, and oh ... most important, may be add like live streaming that would be very helpful and comforting

Vorteile

Everyday I am leaving my child in daycare. I have installed illumine app through daycare. Its very useful for me monitoring the my child activities like food, diaper change, potty, play and Nap. I can manage balance work and personal life

Thanks lot illumine app

Nachteile

I liked all features in illumine app. so no con