Nutzerbewertungen im Überblick
Über Voiso
Voiso ist eine Callcenter-Software, die Kundenservice-Zentren und BPO-Unternehmen (Business Process Outsourcing) bei der Verwaltung ausgehender Anrufe unterstützen soll. Die Administration kann das Dashboard verwenden, um die...
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- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
An awesome call center software
Vorteile
This software has a ton of metrics and functions for a free trial or a low price. Pretty satisfied. Very easy to find and use the many functionalities.
Nachteile
Not much to dislike about the software, given that I only used the free trial. So far so good.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great call quality and Service
PReviously having many issues and complaints about calling and interuptions.
With Voiso the complaints and call issues are to the minimum.
Vorteile
User-friendly. Was easy to set up and swap from our current calling system we were using.
Nachteile
Comparing to other calling systems he hardly found any issues with the administration of the system
In Betracht gezogene Alternativen
Cisco JabberWarum Voiso gewählt wurde
We had toubles with incoming calls and call quality.Gründe für den Wechsel zu Voiso
Easier implimentation with our CRM and good call quality.- Branche: Gastgewerbe
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Call Center Application I've ever used
Voiso helps our call center business run smoothly and also one of the best things is the report which is very helpful for us to analyze on the progress of the business operation
Vorteile
All in one package dashboard, interactive. They provide everything from VoIP, Numbers, Services, quick support, etc
Nachteile
Mostly is the cost, if they can reduce all aspect cost I would be very grateful
Die besten Alternativen zu Voiso
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Voiso: The Ultimate Call Center Solution
Our overall experience with Voiso has been fantastic. The product has exceeded our expectations and has helped us streamline our customer service operations. The support team has also been incredibly responsive and helpful whenever we have had questions or concerns. I highly recommend Voiso to any business looking for a reliable and efficient calling software.
Vorteile
I absolutely love the features that Voiso offers, especially the call center management, call routing, and call recording capabilities. It has made managing our customer service operations so much easier and more efficient. Plus, the product is incredibly user-friendly, which makes training new employees a breeze. Integration with our existing business processes was also a smooth process, and we were up and running in no time.
Nachteile
Honestly, I haven't found anything that I dislike about Voiso. Every feature has been incredibly useful, and the product has met all of our needs so far. If there was anything to improve upon, it would be great to see even more integrations with other tools and software we use, but that's just a minor suggestion.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Service & Product
Very good experience. So far so good.
Vorteile
Our company use Voiso call system daily and we have faced very few and minor issues that their support team was right there to assist with. They are always a message away. The system is close to flawless - fast, user friendly and great CRM to keep track of our team with. Any requests to change or customize our setup, again they are just a message away and their representative will call us up to discuss options right away.
Nachteile
At the moment I cannot come up with any desired feature, as each time we do ask for an update, they seem to have a solution to our needs.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good tool, better partners in business
All good, nice to have them on my side
Vorteile
Everyday we work with them and in this business their service is mandatory to do our job. Good is to have a reliable solution that provide a correct service every day
Nachteile
The numbers they provide are not the one I want but they're still functional
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Powerful software and great support
Vorteile
- Flexibility of callcenter and readiness to implement any suggestions or changes- Great support staff and immediate response
Nachteile
- There are no cons that we can report at this moment.
- Branche: Telekommunikation
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Review
Vorteile
Flexibility and Stability , User friendly interface
Nachteile
Live time video conference and virtual reality calls