Odoo Erfahrungen

Vorteile

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Nachteile

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

In Betracht gezogene Alternativen

SugarCRM

Warum Odoo gewählt wurde

Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Gründe für den Wechsel zu Odoo

Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.

Vorteile

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Nachteile

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

In Betracht gezogene Alternativen

Dolibarr

Warum Odoo gewählt wurde

Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Zuvor genutzte Software

SAP S/4HANA Cloud

Gründe für den Wechsel zu Odoo

easy access,installation,much famous, more funtionalities.

Vorteile

The ability to select and install applications based on the specific needs of my business is one of the most outstanding features of Odoo. I love being able to tailor the system to my unique operations and processes. Furthermore, Odoo integrates all the applications in a cohesive way, which facilitates the flow of information between the different departments and functions of my business. This has improved efficiency and decision making in my company.

Nachteile

Sometimes I experience slow system performance, especially when many users are working simultaneously. This may be due to the cloud implementation or the version of Odoo you are using. Although the user interface is intuitive, some features and applications in Odoo can have a steeper learning curve. However, once this initial hurdle is overcome, the software becomes easier to use.

Vorteile

There is not much to like about ODOO so far. Although i still use it (Client's Need). The one thing which i like about Odoo is that it is simple, Formal, and IT based tool where we can manage our entire companies operations, website, product, socials all at one place.

Nachteile

I do not like odoo, very poor tool, a lot of development required. Primary thing is that it should work smoothly. It hangs/lags a lot. Nothing gets saved with single click. Uurrhhh!!

Vorteile

There are a number of things about Odoo that I like as an employee who uses it. First and foremost, I appreciate that it is an open-source platform, making it extremely customizable and flexible. Because of this, I am able to customize the software to meet the particular requirements of my organization and to modify it as our requirements change over time.I also like the software's modular design, which lets me choose and use only the modules that are relevant to my job and duties. Because of this, the software is easier to use and more streamlined, and I don't have to deal with too many features and functions.Additionally, I like that Odoo offers both cloud and on-premise deployment options, allowing me to select the method of deployment that best suits the requirements and preferences of my organization.Overall, I believe that Odoo is a highly adaptable and scalable software platform that can assist businesses of all sizes and sectors in better managing their operations.

Nachteile

As an employee who uses Odoo, I believe that a few things could be improved. Something that I like least about the product is that the UI can be to some degree confusing and overpowering at times, especially for new clients who are curious about the product. Although the software's modular design is generally advantageous, it can make it challenging to navigate the various modules and features, which can be frustrating.Another problem I've encountered is that configuring and using some of the software's modules might necessitate more technical knowledge. Even though there are resources to help users with implementation and support, it can still be hard to use all of the features if you don't know a lot about the technology behind them.I have found that the expense of a portion of the undertaking releases can be a bit high, especially for little and moderate sized organizations with restricted financial plans. Even though the community edition is free, it might not have all the features and functions that some businesses need, making it hard to justify the enterprise edition's price.

Vorteile

All proccess of your business inside one place.

Nachteile

Odoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features.
There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money.
Lot of pieces to join but those don't be so good yet.

Vorteile

Odoo is my favorite business partner for customer relationship management (CRM). Easy to use and fast implementation !

Nachteile

I like all the services from ODOO so far so, keep going well !

In Betracht gezogene Alternativen

SAP Business One und ERPNext

Warum Odoo gewählt wurde

A friend recommendation.

Zuvor genutzte Software

Dynamics 365 und NetSuite

Gründe für den Wechsel zu Odoo

A friend recommendation

Vorteile

Being part of audit team, this software really helps in identifying details of purchase order and inventory tracking. As we checked every details of materials, we need some details and information that will help us in auditing so Odoo really helps us in identifying data that will give us clues and information that part of invistigation.

Nachteile

sometimes bugs are encountered, but there are always room for improvement

Vorteile

I really liked it because it offers a wide range of integrated modules to manage different aspects of my company. It allows to customize and adapt the software according to the specific needs of my business

Nachteile

at the beginning The learning curve was a bit steep, especially since I was not familiar with this type of software and also The initial configuration can take time and require technical knowledge to customize the software according to the needs of my business

Vorteile

There seems to be a function for just about everything you need to run a small business.

Nachteile

The implementation is rough and the support is lacking. You're expected to hire 3rd party support for implementation so trying it out isn't really a viable option for most as you never really get the full effect.

Vorteile

The most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it.
Also some apps are just easy to learn and well documented.

Nachteile

- Luck of technical and functional documentations ( functional is getting better faster than technical ).
- Luck of automated migrations tools ( a pain for customers too ).
- Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly.
- Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.

Vorteile

Alot of Features...If you have the patience and the money you can do anything.

Nachteile

The Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.

In Betracht gezogene Alternativen

Bitrix24

Warum Odoo gewählt wurde

Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.

Gründe für den Wechsel zu Odoo

We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.

Vorteile

Its feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.

Nachteile

When you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.

In Betracht gezogene Alternativen

Zoho CRM

Warum Odoo gewählt wurde

As i mentioned its easy to manage and control your code with odoo. And being developer its best thing when you have the control all over the produvt that your are builting at one place.

Gründe für den Wechsel zu Odoo

Its availbility.. Scalibilty. And versitile nature makes its unique from others..

Vorteile

It has all the modules/features integrated to run a business

Nachteile

Support shall be more responsive and cost friendly

In Betracht gezogene Alternativen

NetSuite und Infor CRM

Warum Odoo gewählt wurde

PrideSys ERP feature development was very poor and slow to keep up the pace wit our business

Gründe für den Wechsel zu Odoo

Oddo seemed to offer more features/functionalities at better cost

Vorteile

The idea of having an all in one database is great, but simply unattainable with their software system.

Nachteile

We used a recommended developer from Odoo in Australia to build and develop our software system. Our project was allocated 12 weeks to complete and it is now 18 months later and the project has been abandoned.
It seems that simple integration between Odoo and a payment gateway was difficult, taking the developer 6 weeks to complete.
When the project was near "completion" I was advised to purchase the 12 licenses that would be required at a cost of $5000+USD for the year. At this stage, we could've only purchased 2 licenses to progress in the project. The project continued for a further 9 months until it was abandoned (due to it not being completed) at which stage we asked Odoo for to seek reimbursement for the licenses.
Unfortunately, even though we used a recommended partner of Odoo from their website to develop our project, they informed us that they would not refund or partially refund our purchase even though the project isn't completed, a recognised developer was used, and we are still unable to use the software. Their suggestion was to give it more time.

In Betracht gezogene Alternativen

Salesforce Sales Cloud und Zendesk Suite

Gründe für den Wechsel zu Odoo

The idea of having one program that could do everything sounded great. It didn't work.

Vorteile

The open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.

Nachteile

It is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version.
Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky

In Betracht gezogene Alternativen

Zoho One und SAP Business One

Gründe für den Wechsel zu Odoo

ODOO seemed versatile and offer extensive tools, working like an integrated MRP. The open source version was free of charge.

Vorteile

Odoo is an open source ERP system, so it is easy to customize according to your needs, provides many pre-installed modules that are very useful and easy to handle and can be used in all types of companies from small to large corporations.

Nachteile

To customize or develop it requires a lot of effort and time and also the cost of Enterprise versions is quite expensive, the interface should be more eye-catching development requires good programming skills.

In Betracht gezogene Alternativen

ERPNext und Dolibarr

Gründe für den Wechsel zu Odoo

For the ease of installation or the purchase of space in the cloud that had the system pre-installed.

Vorteile

1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Nachteile

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

Vorteile

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

Nachteile

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Vorteile

We loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.

Nachteile

I have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back.

In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.

In Betracht gezogene Alternativen

Zoho CRM, Salesforce Sales Cloud und HubSpot CRM

Zuvor genutzte Software

monday.com

Vorteile

Best part:
- Once completely customized different teams like Inventory, Manufacturing, Logistics, Finance can easily integrate on the platform.
- Communication across teams for updates on operation process.
- Any kind of new functionality needed per se different businesses can be implemented.

Nachteile

- It is not easy to use, much effort and training needed to understand.
- Requires much of customization and suits to big business which have standard models of functioning.
- Requires good internet speed else it works too slow making usage experience quite wary.

Vorteile

It is a complete business suite that allows the management of multiple applications for managing the processes of a company. It has a friendly interface and has easy handling and configuration in all its modules. all applications handle information in an integrated manner. Integration among all its modules that facilitate its usability. It has a very large community of users and with the best support for this type of applications. It has the best prices in the market and even has a free version for small businesses. undoubtedly has the best price quality ratio among all software of its kind.

Nachteile

because it is designed to touch all the areas of management of a company, it has some areas with some weaknesses regarding the competition such as human resources, payroll and adjustments in the configuration of some countries that do not have a lot of presence in their community. Although it is very intuitive and is designed to facilitate user use, knowledge must be available about the processes in question in order to exploit the full potential of this suite.

Vorteile

The Odoo is a best open source software.
Your use facility is amazing and the best of all: is free!
Odoo has OCA Community that help the user in several questions.

Nachteile

In Brazil Odoo no have a very good support.

In Betracht gezogene Alternativen

Dynamics 365 und SugarCRM

Zuvor genutzte Software

Dynamics 365 und SugarCRM

Vorteile

The reason why we had chosen Odoo is for the combination of applications and being open source. We use practically all modules; sales, CRM, Purchases, projects, webshop/website, POS, HR, repair management, manufacturing, and finance. Most of the competitor ERP software does not provide the webshop/website and POS modules. This point was for us at the end the most important one.

Nachteile

Because of the great number of applications within Odoo, they are not all at it's very best. But providing feedback, creating your own customisations or even your own modules does help to make the Odoo system more complete and easier to use.

Vorteile

May be, it is good for very simple operational business, like little restaurant, or little store. If you dont need to customize, it is easy to use and easy to learn.

Nachteile

At the beginning , it seems easy to use, but in real practice, very hard to customize. After adding or changing the basic functions, they dont work as expected, especially, the purchase, sale and inventory numbers are not coordinating.