Limble CMMS Erfahrungen

Vorteile

Limble's Work Request Portal is easy for all our employees to use. I sent out the link to the entire company, everyone bookmarked it, and now people can easily submit work requests. It did not require lengthy instructions or any assistance from our IT dept.
We've also been very impressed with Limble's customer service. They are easy to reach, and always making improvements.

Nachteile

There was an item on the work request portal that was unclear, but I mentioned it to Limble's customer support and it was fixed immediately

Vorteile

Ease of use, learning, organizing and rich in capability and features. Also, chat and customer assistance when problems present themselves in using or learning the program.

Nachteile

I find a weakness in the integration of the data in Limble with other programs that continue to be used by our company.

Vorteile

I like the user friendly face it provides. I am new here at Romark and was able to jump right on and start assigning work orders.

Nachteile

Honestly, there wasn't anything didn't like about Limble.

Vorteile

Our Facilities team previously used a software that, while it certainly had potential, was not the right fit for our team. It felt like pulling teeth to get the software to do the bare minimum of what we needed. Limble has been a breath of fresh air. It is so simple to use, and its applications are seemingly limitless. We are currently not using it to its fullest capacity while our team is getting familiar with the app, but I can definitely see Limble as making a huge impact on our processes and reporting capabilities moving forward.

Nachteile

Aside from using Limble within our company, I downloaded the free version for at-home use. It may be user error, but I don't receive notifications for specific tasks. If anything, I get a notification saying "A new PM has been created" and I usually can't check it until later, then I forget.

In Betracht gezogene Alternativen

MaintainX und Fiix

Warum Limble CMMS gewählt wurde

The software we used previously would not send notifications to our team members when tasks were assigned to them. It required extensive coding to get this function to work, and we decided that was too much effort for not enough reward.

Gründe für den Wechsel zu Limble CMMS

It ultimately came down to customer service and the QR code capabilities of Limble. Fiix was a viable competitor.

Vorteile

What I liked most about Limble is the flexibility and the customer service you guys are extremely patient and helpful

Nachteile

what I disliked most about Limble would has the be the number of pages printed for a specific asset.

Vorteile

The Customer Success Management Team is great. They are always ready to help even out side of our normally scheduled times.

Nachteile

the Mobile app is a little difficult to navigate. Also some features don't always work properly when you try to customize them with in the boundaries of the system.

In Betracht gezogene Alternativen

MaintainX

Warum Limble CMMS gewählt wurde

Cogz is not user friendly and it is outdated

Vorteile

I like how it works, I adapted all departments to the system. In this way, everyone is aware, tasks are easily distributed, and everything remains history

Nachteile

It will be very useful for us if one is added to the PMs field called WO, in it I want to create work instructions that will be guides on how to carry out a given repair. At the moment, I have implemented this in PMs, but I have not added a date for repeatability. The old look was easier to work with than the new look

Vorteile

The best part is to be able to have a dedicated Customer Success Manager that is knowledgeable and attenuative to all needs and questions. The ease of use for the PM function is another great tool that i use every day to maintain of 43 assets. [sensitive content hidden] is a Success Manager and a constant professional.

Nachteile

I wish that when i opened my asset page on my phone that not all the dropdowns were expanded.

Vorteile

The ability to customize almost all aspects of Limble make it super useful for a multitude of asset and maintenance management needs.

Nachteile

I can't think of anything I like least. If something is not in the software, I request it and in time it will typically show. Especially if I find that others have requested similar things.

Vorteile

Helps me and my team keep track of every asset and work order that is necessary for our companies functional success.

Nachteile

So far, no complaints. Their team is available to help with any issue.

Vorteile

The biggest selling point of this software was that I could start using it right away. At best, other services would offer pretty limited "sandbox" to demonstrate the functionality. Limble provided a fully functional trial that allowed me to see how it would work in my environment almost immediately.

Simple to setup and get going . Not overwhelming for new users, nor is it aggravatingly limited for expert users.

Customer support is excellent. They take the time to understand concerns and provide a human response. No copy-pasted answers that are only slightly relevant or don't answer your question at all.

Requested features usually get added quickly.

Reports and Custom dashboards to realize MTTF and MTTR data, identify trends and areas of improvement, track inventory and expenses, etc...

Nachteile

No major cons. When I identify the occasional issue it is usually resolved within 24 hours.
No onsite hosted install option could be a con for some.

In Betracht gezogene Alternativen

eMaint CMMS, Fiix und UpKeep

Gründe für den Wechsel zu Limble CMMS

Hands down the trial that allowed me to immediately start using the software in my environment. Within an hour I had some assets imported, PM tasks scheduled and the Work Request portal deployed for use. ALL the other options had me either sit through a web-meeting that demonstrated functionality, use a generic limited use online demo, or wanted payment before I could even try the software. Cost - LimbleCMMS is not only one of the lower cost options, it is also the best value. NO add-on expenses

Vorteile

What made Limble stand out was the fact that it had all the features we required packed into an intuitive easy to navigate tool, yet avoided unnecessary complexity. The software has the ability to synch with our HR software (azure & UltiPro). It also avoids the complexity of firewalls by using a URL for creating and managing work requests which greatly facilitates implementation. Having been involved in numerous CMMS software roll-outs, I appreciated that Limble provides all the functionality we needed including custom PM schedules, numerous customer feedback loops, 3rd-party contractor access to completing work requests, standard and custom reporting, the ability to include a survey link for each completed work order, and the availability of the mobile application.

Nachteile

We have discovered nothing major needing improvement. There are opportunities for future tweaks, but these are minor. The Feature Request Board wonderfully captures this.

In Betracht gezogene Alternativen

FMS:Workplace

Warum Limble CMMS gewählt wurde

The prior product was antiquated. It did contain a space planning module that we replaced with SpaceIQ.

Gründe für den Wechsel zu Limble CMMS

There are many companies bringing solutions to the CMMS market these days and most of them have admirable offerings. However, Limble provided all the functionality without the complexity. It has been an extremely easy product to launch. The Limble Team does an amazing of ensuring a successful launch by the use of a "Customer Experience Manager" as well as an "Implementation Manager". They plan meticulously and stay in constant communication throughout the process. They seem to always be available which in and of itself is amazingly convenient and rare.

Vorteile

I'm the maintenance manager for multiple sites across the United States, however the teams vary in size by site, so it easily accommodates large or small teams. LimbleCMMS has powerful maintenance data control in a lightweight, easy to use package. My veteran crew has embraced and taken full advantage of the inventory control, parts request process, and work order workflows, most of which can be controlled using either settings or custom dashboards. KPIs are comprehensive and easy to understand. I also easily trained my team to integrate the system into their workflows without bogging them down. Bulk updating of all data and infinite asset hierarchies made it a breeze to go from zero to fully functioning in only a few weeks and to retrospectively update and categorize assets further when the company needs it. And by fully functioning, I mean EVERY asset related to production and the facility is in the system and easily monitored for failures, MTBF, MTTR, and other critical production metrics. Lightning fast, thorough, and flexible customer service that is listening intently to the needs of its customers and responding in record time. PLUS they have an active API system as well as functionality with Zapier, which means you can integrate your data with existing systems or alternate systems where needed.

Nachteile

Anything I have disliked, I have voiced to the customer service team, and they've responded so quickly it's incredible. I haven't experienced such solid and responsible customer service with many if any companies I've worked with over my career.

In Betracht gezogene Alternativen

eMaint CMMS und AppSheet

Gründe für den Wechsel zu Limble CMMS

I’ve chosen LimbleCMMS for our Computerized Maintenance Management System (CMMS) program because it is more flexible than UpKeep to capture the data we intend to manage, including capability study data and other non-traditional data I want to integrate with Asset management, but it is not as cumbersome as eMaint would be in order to error-proof the asset management process. All basic features are there, it is less expensive at the Enterprise level than the others, and we have other systems to manage some of the extras the other two programs were offering. Limble offers easy user management and association with multiple locations, which fits perfectly in our model. It also will work great for our Hamlet facility, as they will easily be able to follow suit once this system is vetted in Washington. I built from scratch a CMMS with AppSheet, but realized the ongoing maintenance would likely be impossible for someone else.

Vorteile

Support has been Excellent! We started on training with our support guy, and everything was so easy to set up. We got started and everything just fell into place. I was used to Maintenance Connection from a previous employer, which is great software-but they had a dedicated person to just keeping MaintConn running. The back end to keep Limble running is simple. Adding an asset and setting up PMs for it takes a minute, not 30 minutes.

Nachteile

The only drawback I can find is that you can't have a concurrent user licenses, and as many users as you want.

Vorteile

Ski hills have a small budget to work with and integration for us was a big ticket item. The ability for us to integrate some of our existing systems or new systems that we were working on the meet the processes of our business was predominantly what finally sold it for us.

Nachteile

Our biggest complaint at the moment would be locating the various templates to work on. Having a template library would be a huge user experience improvement.

Vorteile

Very user friendly platform, fully customizable for what you want, and very affordable especially for smaller facilities. And the QR code feature makes work order submitting a very simple and effective tool.

Nachteile

Some features cost more money as well as adding users but the tier pricing platform also allowed this software to be affordable for us which otherwise might not have been.

In Betracht gezogene Alternativen

MaintainX, eMaint CMMS und UpKeep

Warum Limble CMMS gewählt wurde

Not user friendly, platform not customizable, not specifically a CMMS software.

Vorteile

The most impactful features are the ease of managing incoming work orders and assigning tasks. Being able to drag and drop pictures, quotes, and documents makes this system very user friendly.

Nachteile

Honestly, I have not found a con with this software. We are still in the developing stage for our site but it has exceeded our expectations in every way over our old CMMS.

Vorteile

Fairly easy to set up. The implementation team was awesome and always readily available for us as we went through the start up of the program. Additionally as we have now moved past the implementation process the online chat is always available and responds very quickly if/when we have questions. The system is very customizable to your needs but not overly technical to use. My staff and I are facilities guys, not IT guys so the process and use of the program has been pretty easy. Outside users appear to be happy with the system as well. The limble team also worked well with our IT dept and its requests/requirements.

Nachteile

Our team also runs a small fleet program. We found it a little cumbersome to run our fleet inspections through the system but their are other options within the system that we are not fully using that could refine this at a small cost (GPS).This dept. also handles the custodial staff and supplies. So far we have not been able to utilize the inventory management of those supplies in Limble in an easier way than our current legacy system.

In Betracht gezogene Alternativen

MaintainX

Gründe für den Wechsel zu Limble CMMS

Total features, ease of use and pricing

Vorteile

- Implementation was quick and simple, we were up and running in a week
- Cloud-based so I can manage from my laptop or phone
- Easy to use with minimal training required
- Everyone in the organization can easily submit work requests
- Great asset cost and history tracking
- Customer service walked me through all my questions during implementation

Nachteile

Two minor cons:
- The part tracking feature is good, but could use some more features (such as grouping like assets are)
- Allow for more frequent refresh

Vorteile

One of the standout features of Limble for me is how simple it makes scheduling and carrying out preventive maintenance tasks. With its intuitive interface, we can quickly input an asset into the system, which then automatically calculates and populates our calendar with the asset’s upcoming maintenance schedule.

Nachteile

Limble has been a significant improvement over our previous paper-based preventive maintenance management system. However, one area where I would like to see further development is in its label printing capabilities. Currently, we use a separate software to print labels using information from Limble. It would be convenient if Limble had built-in compatibility with label printers.

Vorteile

Ease of use for admins and techs.
Accuracy.
Features for the price.
Cloud storage.
Customization that you create tailored to your business.
New features being added on a regular basis.

Nachteile

Has a tendency to bog down lower end hardware.

Vorteile

I love how easy Limble is to use. It takes virtually no time at all to get rolling along & almost everything can be added "on the fly" when working in other modules. The customer service team is wonderful - so helpful and always very nice whether via the chat function, emails, or zoom calls.

Nachteile

I don't like that you can't move windows that are on top of other windows. I don't like that in the parts module you can only choose to set up parts in each quantities (sometimes the thing we buy are in feet, pounds, gallons, etc.) so I have to convert these numbers.

Vorteile

Limble's streamlined implementation of its work request webpage linked to a QR code immediately allowed our operation to utilize the product on day one. Opening up a single point of communication for work request across our fleet. Allowing us to accurately track what equipment experiences the highest downtime, providing data for future equipment acquisition.Inventory and Asset management allowed us to track who has what and who took what from where, alleviating a constant headache of nagging operators; saying 'they' took my stuff. With the team knowing its being tracked overall, the amount of 'stuff' missing from one truck to the next greatly decreased.

Nachteile

The check in and check out as a tool option being confined to the 'Enterprise' licensing structure is disappointing. The feature would be incredibly handy for contractors like ourselves with less than 100 employees. We almost went with a competitor due to this feature before selecting Limble.

Vorteile

I really like that when your out in the field you can simply open your iPad and complete or start a new work order. anything that someone enters throughout the day come directly to you so if there is a emergency you can get to it ASAP

Nachteile

you have to watch the time section. once you open a ticket the timer starts so if you have to order parts or anything you have to manually stop the timer or it looks like you were taking super long to finish what might be a 15min job in reality

Vorteile

The BEST thing about Limble is that 90% of setting up Total Preventative Maintenance is already prepared in the software. All we had to do was enter our assets, the people that would manage them, the schedules of the Preventative Maintenance actions and common work orders.

Nachteile

I wanted Limble to offer a more thorough template to begin with- TPM is about nouns, but also verbs, adjectives, and adverbs. I quickly built a template of 7 features we needed to know to manage each of our assets, and I encourage other users to start with those 7