Nutzerbewertungen im Überblick
Über ShortStack
ShortStack ist eine cloudbasierte Lösung zur Kampagnenerstellung. Die Lösung hilft mit verschiedenen Widgets, Themen und Vorlagen bei der Gestaltung von Kampagnen. ShortStack wird verwendet, um Gewinnspiele, Wettbewerbe,...
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- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Shortstack is Great
We use the platform at various tradeshows and events. It captures information of attendees and offers a clean interface.
Vorteile
After using a lot of different platforms for online contests, my previous company settled on ShortStack and it was a great decision. One of the first things I did with my new company was purchase ShortStack so we can run contests.
Nachteile
I really can't think of a con, you definitely get what you pay for.
Antwort von ShortStack
Thanks, Scott! We're blushing over here! We're so glad you're loving the ShortStack platform. Thanks again for your great feedback.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Great Resource, Intermediate Ease, Kind of Pricey
When I had questions they would refer me to the help section on the website which was outdated. Overall, it's a great tool if you have the money. They have multiple tiers to unlock different functionalities which was disappointing. Charge one price and give me all the things.
Vorteile
This was somewhat intuitive to use once you get the hang of it. You are easily able to integrate your social profiles to push out your campaign. We did photo submission contests and it worked great. Created a Giveaway section on our Facebook page and promoted it from there. Great turnout with a little Facebook promotion behind it.
Nachteile
It was kind of pricey for what you are getting. The software to building out your page if very technically involved so my assumption is that is what you are paying for. The overall collection of emails and assets, such as images, is fairly easy. Would probably make up for itself if you are doing a larger giveaway versus some under $100 items like we did. That way you are more likely to convert those into entries, aka emails that you can use.
Antwort von ShortStack
Hey Tara! This is super valuable feedback! Thanks so much for taking the time to let us know about those Help resources - we're always working toward making those better. And we're always looking for feedback on our pricing structure, so this is very helpful. Thanks again!
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A good basic software to create promotion
Despite having a difficult time navigating the page and not having some key needed features, ShortStack is a great platform for users to be creative and interact with the community.
Vorteile
I like that this software has all the basic functions needed to help create online application forms for giveaways contests, e-mail sign up lists, interactive quizzes, photo contests, or surveys, with the public. I like how it has different themes to help get you started on a new idea for promotions. There's also a lot of functions to explore to customize your page.
Nachteile
I dislike how hard it is to navigate on the site; even though there are a lot of great features, it can really overwhelm the page when they are not explained or shown properly. I had previously had to contact customer service many times in order to understand where each function is or how to use them. I also dislike how there's no function to add social media buttons such as to follow or like certain posts from Instagram or Facebook. Most of the time I want to use ShortStack to give exposure to our business instagram and Facebook page so having the functions and features to do so is important.
Antwort von ShortStack
Hi Momoko! Thank you so much for your very thoughtful feedback. We take it very seriously and use it to continue to make our platform better. Unfortunately, there isn't a way to add buttons to campaigns to like individual posts on Facebook or Instagram. You can embed specific posts in campaigns - clicking on them will direct the user to instagram where they can like the post. You can use embed code to add a Facebook Like button to a campaign, but there currently isn't a way to add a Follow button for Instagram. The best way to do this would be to link to your Instagram profile with a CTA of "Follow us on Instagram", so, when the link button is clicked, your Instagram page will open and the user will instinctually click "Follow". I hope that tip is helpful for you! We look forward to working with you more, down the road.
Die besten Alternativen zu ShortStack
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Shortstack review
Getting custom-branded landing pages and contests up is very easy. The email tool built into each contest provides us a way to layout an entire contest campaign while logged into the platform, which is a major benefit to us.
Vorteile
Shortstack offers a great drag and drog type page builder with several contest tools that allow us to run successful contests. The drag and drop type builder allows us to create very custom-branded landing pages that our clients appreciate and users love.
Nachteile
As you start to use the software, you quickly realize that you need to upgrade to one of the larger plans to access the features that make the software attractive for most contests. We have the $199 agency option, which is relatively high considering our CRM costs about half that per month. After 12 months we will evaluate whether the monthly cost for the service is worth it.
Antwort von ShortStack
Thank you, Andy! We love that you're lovin' ShortStack and appreciate your feedback about our pricing. Thanks again!
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
If you are running a contest, get this ASAP!!
I give my overall a 9 out of 10. They are a good company to work with.
Vorteile
I love how much support you get while using ShortSTack. [sensitive content hidden] is super awesome and was always able to help or show me how to use it. I never felt like I was bothering them.
Nachteile
The interface is a little hard to navigate and so I am glad they have templates. I just feel like the user experience could be easier and not allow so much so less is messed up while running a contest.
- Branche: Animation
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I really liked my ShortStack experience
Vorteile
hortStack is a versatile marketing platform that specializes in creating and managing interactive campaigns, contests and landing pages for businesses and organizations. Here are some key points about ShortStack: 1.
Nachteile
Versatile, specializing in creating and managing interactive campaigns and contests
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
The software works great, your target audience may not
So far, it's been great. Customer service was excellent both before and after I made my purchase. Software works wonderfully. I would recommend their service with the proviso that you need to target a responsive audience.
Vorteile
Easy to put together a promo, lots of templates to choose from, lots of different types of promotions to run
Nachteile
It's not the software - it's the audience that can be problematic. I've run 3 different refer-a-friend promos. One was pretty good, one was so-so, and one went downright terrible. Again, the software worked flawlessly! It was the audiences that really determined how things worked. You need to start out with a large initial email list, or a large reach with an extremely targeted message to get the audience you want to respond.
Antwort von ShortStack
Wow! Thanks so much, Scott! We're so glad ShortStack has worked well for you (functionally speaking). If you ever need advice or questions about best practices, it wouldn't hurt to give us a shout ([email protected]). Thanks again!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Landline Pages Made Easy
I’ve had had really good experience with short stack so far, and I don’t know anything about computers or programming or making pages… It is a little overwhelming at first, but after playing around with it for a bit it gets super easy and you can save your templates
Vorteile
This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade
Nachteile
What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!
Antwort von ShortStack
Hey Rebecca! Thank you so much for this amazing review! We truly appreciate your feedback. I wanted to drop a line here to let you know that we have recently implemented live-chat to help with all of your support needs. : ) Hopefully, that's a bit easier than emailing back and forth. Looking forward to working with you down the road! Thanks again.
- Branche: Gastgewerbe
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Quick set-up and top-notch customer service!
Customer service was top-notch, especially during a time when many companies had to scale back personnel due to the pandemic. I received quick responses to my questions and a personalized walk-through of the software tailored to our time-sensitive needs.
Vorteile
The software was easy to work with and allowed for the high level of branded customization that we needed.
Nachteile
Our needs were specific to one campaign which has ended. I wish I could revert to the free trial without losing all of the data related to our campaign. We may choose to upgrade again in the future, but do not need ongoing paid access.
Antwort von ShortStack
Thank you for this amazing review, Emily! I'm so glad our support team was there for you when you needed them. We hope to work with you again!
- Branche: Großhandel
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Be lazy and look good doing it
This program is cooler than a well-diggers butt. These contest and sign-up pages come out looking like a someone who knows what they are doing developed them. If you have a client that wants email addresses, this is how you get them.
Vorteile
The template system makes it so easy to wait to the last minute to do stuff. I can get a contest page set up in 30 minutes, then take it to my bosses and tell them with a straight face that it took 8 hours. The page looks and performs so good that no one blinks an eye. One time they actually applauded.
Nachteile
When you upload images you have to do the sizing blind. Make it so the uploader suggests the optimally sized image (either pixel size or aspect ratio). Not knowing the best size made things even tougher when it came to making sure everything looked good on mobile too.
Antwort von ShortStack
Paul! This is the best. I'm so glad ShortStack helps you free-up your day, while getting you a round of applause from the higher-ups. We love your feedback about the image sizing. I'm throwing that out to the team to see how we can make it more user friendly. In the meantime, reach out to us in support and we'll send you our sizing guide with image recommendations. Your review totally made our day! Thanks again.
- Branche: Halbleiter
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Easy to use, customizable look and to needs, with a few additions it could do everything you...
Ability to embed a contest on our webpage, collect submissions efficiently, and close the contest seamlessly hiding some text (e.g., submission form) and displaying other text (e.g., "contest closed" text).
Vorteile
Ease of use. Fresh looking designs. Customizable to needs (voting/no voting). Widgit editing functionality (move content blocks). Visibility features (to be creating something without showing it, and timing features to swap out what is displaying).
Nachteile
A few rough spots to be improved upon.
Entry form -- Default has First and Last name boxes beside each other, couldn't seem to make any other entry boxes beside each other.
Text formatting – can’t have two lines with different font sizes without a space between lines. Gallery Widget – Doesn’t work in all browsers (looks bad in Chrome?). It stacks the images, instead of laying them side by side. Displaying Entries - more options for the layout of these would be preferable. Particularly what entrant info displays - and in each entries info, ability to add fields if we want to put certain info on each entry when displaying them (info that wasn't in submission form).
Also - love the timing feature, but pretty sure one didn't work the way it should have. I had set to show something on a date and hide something on a date and it only did one of the two things. Couldn't figure out why the other wouldn't have worked.
Email confirmation - only sends once per email address. I wish you could override this (we allowed multiple entries, would prefer they got an email for each one and it could reference one of the submission boxes like "photo caption". E.g., "Thank you, we received your entry "SEM image of microchip".
Antwort von ShortStack
Hey Jennifer! Thanks so much for your review and your detailed feedback! We really appreciate it. We're always working toward making the ShortStack platform better, so learning what features our users are looking for is always so helpful. In the future, if you ever need help troubleshooting a feature, our support team is eager to jump in. Just email us at [email protected]. Thanks again for this great review!
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Effective marketing tool for tourism
Short Stack Customer Support is FIVE STAR. These guys are always there for me, and I usually make mistakes and have loads of tech questions, or functional queries. They are SO FAST to respond, the online CHAT feature has been the most beneficial, and the yearly Agency subscription has met our needs nicely.
Vorteile
The diversity of the campaigns has improved greatly since we used to only have to import with a widget into Facebook. We have had a lot of success in promoting our destination through easy-to-create trip giveaways, including a cool trivia contest we ran, so folks learned something new, had a chance to win a trip, and had some fun doing it.
Nachteile
Sometimes the templates are different (newer) than the tutorial videos, so I can get a little lost at times. Understanding the lingo, and in the editing panels what each Rich Text box applies to can be cumbersome. I am not a great fan that I have to be a Developer in order to customize campaign URLs, so for now I stick with the provided link Short Stack provides, and it works fine.
Antwort von ShortStack
Wow, Julie! Thank you for this fantastic review! We also appreciate your feedback on the tutorial video updates - we're currently working to get those current. Also, next time you'd like to use a custom domain, reach out to us - we have some resources that will walk you through how to do it in "non-developer" language. : ) Thanks again!
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Would Recommend Shortstack
Vorteile
It's extremely easy to use, even for non-developers and outside of the social team.
Once you get the hang of how to edit the look, padding, etc., you can really make it your own without having to have creative team members generate this aspect.
Nachteile
There are still some struggles with the API integrations with Instagram (i.e. disconnects the feed almost daily).
The fact that we have to fluctuate between membership levels to get the features needed from giveaway to giveaway.
We're not able to pay annually, but rather have to work on a monthly schedule - not ideal for an agency.
Antwort von ShortStack
Hi Christina! Thank you so much for your feedback and awesome review! I'm so happy to hear you found the platform easy to use - even for non-developers. I wanted to mention that we offer annual plan pricing. On an annual plan, you'll even get a bit of a discount over paying month to month. You can switch over to an annual plan from your account's profile, or send us an email to [email protected] and we'll be happy to help you out. Thanks again!
- Branche: Restaurants
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
ShortStack Review
Overall experience has been good.
Vorteile
Ease of use. Real-time updating. Mobile-friendly production.
Nachteile
The type of contests are cool, but I'd like to see a bracket contest and more multi-layered contest templates.
Antwort von ShortStack
Thank you Brent for your awesome review! We are always looking for new ideas to improve our platform and services offered. Your ideas of having bracket contests and multi-layered contests will be shared with the rest of the team. You can also always send us your ideas at [email protected].
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
On the Fence
Vorteile
I did receive some visits to my FB page, which led to a few visits to my website, but overall for the price, I am not really getting what I need. My industry is actually a gift and engraving business, and retail was the closest option I could find on the list. I will try this again once more for a promotion and go from there. If it works out better, I will update my review.
Nachteile
It seemed a little complicated, and for the price, I would have expected the FB feature to actually be enabled at the level I was paying for, rather than having to upgrade to a higher cost. I might actually use it if that were the case.
Antwort von ShortStack
Hi Samantha! Thank you so much for your feedback. For your next campaign, feel free to reach out to us for tips and ideas on how to promote your campaign. We'll do our best to make sure it's a success. Also, publishing to a Facebook Page creates a tiny link under your list of apps that no one will ever see. Instead, we recommend promoting your campaign from a post in your Timeline. This will be way more visible and accessible to your audience. You can promote a campaign from your Timeline on any plan and also circumvent Facebook's promotion rules, etc. It's just a better way to go. Reach out to us for more questions on this as well.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good Program for Basic Giveaways
Overall I am happy to keep using ShortStack. While it isn't perfect it gets the job done for what I need it for.
Vorteile
They offer a variety of different giveaway templates.
There are settings that enable you to hide certain sections based on the date.
You can export your entries.
You can email confirmations to your entrants.
There is a social share ability that gives bonus entries when someone enters off your share link.
Nachteile
Not the easiest to set up the templates.
Would be nice to be able to save custom templates and template sections for easier customization.
The dashboard has never loaded for me - spins and spins.
Antwort von ShortStack
Amberlee,
Thank you for your review! We are happy to hear you like using our wide variety of templates.
You can save a campaign as a personal template! Within the Campaign Builder, select the name of the campaign in the upper left corner. In the drop down menu there will be an option to save the campaign as a template. Click that and and you you now have a customized template.
- Branche: Verbraucherdienste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Option for Contests
My overall experience with ShortStack has been very positive. It's allowed our team to run an entire contest from landing page design through selecting winners on our own, without having to use an agency for help. It's ultimately saved us money by allowing us to keep this in-house.
Vorteile
I love how easy ShortStack is to set up and use. I was able to design and deploy a beautiful landing page for a contest without needing to use any code. Managing the photo contest has also been super easy and smooth, with all of the entries in one place.
Nachteile
I wish we could run a video upload contest without requiring contestants to upload their videos to another site (like Youtube) first.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
First time using this type of program
I was totally impressed with the support I received. I experimented until I was confident that my contest was going to work. Payment started once it went live, not while I was learning how to use the site. I loved this because I work in a non-profit organization and I didn't want my organization to have to pay for my learning curve. After the contest was over, I was able to pause my account until ready to start another.
Vorteile
I was a novice when I did my first contest. I had never done anything like this before.
I liked all of the support. There were written instructions and videos for each step and a a staff person (always the same person) was just a click away when I got stuck. I only needed help a couple of times.
Nachteile
I don't have any complaints. Having never done anything like this before, I had some difficulty with the meaning of some of the terms, but consider that I was able to successfully create an Instagram contest by just reading the instructions, seeing what the software was doing and asking for help when I really got stuck.
Antwort von ShortStack
Leigh, thank you for your fantastic review! With our free trial, anyone is able to create campaigns and test out the majority of our features before committing to a paid plan. We are also happy to hear you utilize our Pause feature which allows users to take a break from billing but keeps all data secure until the plan is resumed.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Solution to Online Contests
Contests for clients, great tool
Vorteile
I loved this product; it worked perfectly for contest solutions across many of our clients, and ended up very useful for my entire team to get inspired with new opportunities in campaign types. Customer service was also SO helpful and quick to get answers to us as we set things up.
Nachteile
I did have a little trouble getting the form embedded to our LP initially, which development was able to fix, but I wish the code to embed auto-sized the form to fit the entire form on mobile automatically, as development had to custom code this in. It was cutting off the submit button once someone uploaded images to their entry. Otherwise, it was great.
Antwort von ShortStack
Thank you for this great review, Shelby! I'm glad our developers were able to make your form work on mobile. We're always looking to make the platform better, so building a baked-in solution will be on our radar. Thanks again!
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Fun and easy to use
Vorteile
ShortStack helped us grow our email list and improved our social media engagement. It is easy to use once you set up your first campaign and become more familiar with the software. Transferring the email list to our email service was a breeze.
Nachteile
I found it difficult to set up the background and header exactly the way I wanted it. I wish there were more templates included with the basic package.
Antwort von ShortStack
This is great news, Jamie! We're so glad ShortStack was able to help your business find success. We're always adding new templates so stay tuned for more of those to come.
- Branche: Kosmetik
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Awsome Customer Service
Vorteile
Using Short Stack has helped our campaigns as customers find it easy to use and enter the competitions we run from the platform. For the business, using Short Stack has also been beneficial as it has given us an easy and seamless way to engage with customers via competitions.
Nachteile
The only drawback of the platform is that it takes a while to figure out how to use it and sometimes can be hard to navigate. It would also be ideal if they would allow for more than one person to be on the account at once to make it easier for teams to work together on competitions.
Antwort von ShortStack
Hi Ankita! Thank you so much for your fabulous feedback! Our ShortStack for Teams feature allows you to invite others to collaborate on campaigns and other assets within a ShortStack account. If you'd like more info on ShortStack for Teams, just give us a shout at [email protected]. Thanks again!
- Branche: Staatsverwaltung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy way to boost performance
We use ShortStack to engage with our customers
Vorteile
It was easy to build engaging experiences for our customers
Nachteile
Little tough to implement some of the more advanced features, but still a great tool.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Limited pause is scam
Free version doesn't allow enough views, so you basically have to upgrade to paid, then they get you with only a 90 pause and charge you with no refunds.
Vorteile
It is convenient and was manageable to set up a contest with their templates, user friendly.
Nachteile
The limited pause of 90 days when it use to be you could pause and unpause as needed to avoid fees is such a scam, o and no refunds once miss charged, how convenient for them.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great product
We run website competitions on a monthly basis and it works great for that
Vorteile
Its easy to use and can be changed and tweaked easily to suit my needs. Best of all its easy to undertsand.
Nachteile
There are some ideas we had that it didnt quite do what we wanted it to do, so we changed our plans
Antwort von ShortStack
Thank you so much for this amazing review! I'm glad ShortStack is a great solution for your monthly website competitions.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Loved using Short Stack for a promotion
Vorteile
The software was mostly easy to use, although it took a few tries at first. Support was always super helpful and quick to answer the questions I had. I was super happy with the way the page looked at the end, although I had to have our designer and web manager help a few times to figure out a few bugs.
Overall the page we made was successful and helped us easily collect the info we were hoping for.
Nachteile
It was not that easy to use if you don't have an idea of basic coding. I'm a marketer and had to get some outside help a few times to have spacing and color on the page the way I wanted. I could fumble through some of it, but had a ton of questions. I wish that it was a bit easier to use.