--- description: Reviews zu ZenMaid Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche ZenMaid mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ZenMaid | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Haushaltsservice Software](/directory/613/maid-service/software) > [ZenMaid](/software/15752/zenmaid) # ZenMaid Canonical: https://www.softwareadvice.de/software/15752/zenmaid Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/15752/zenmaid?page=2) > ZenMaid ist eine cloudbasierte Lösung zur Terminplanung für Reinigungsdienste in Privathaushalten, die sich an Haushaltsreinigungsdienstleister richtet. Die Lösung bietet eine Plattform für Nutzer, um Kundentermine zu planen und ihren täglichen Betrieb zu automatisieren. ZenMaid sendet Arbeitsaufträge an Reinigungskräfte im Außendienst und sendet Kunden Erinnerungen für bevorstehende Reinigungen. Darüber hinaus sendet ZenMaid nach Terminen automatisch Follow-ups, um Feedback und Empfehlungen zu sammeln, und bietet den Nutzern Berichtsfunktionen. Auf Anwendungsebene bietet ZenMaid Kontaktverwaltung, Abrechnung/Rechnungsstellung, Planung und Versand sowie Arbeitsauftragsverwaltung. Der Preis des dreistufigen Abonnements richtet sich nach der Anzahl der Reinigungskräfte. ZenMaid lässt sich auch in QuickBooks integrieren, sodass Eigentümer/Betreiber Gehaltsabrechnungen und andere Finanzdaten exportieren können, um eine erneute Dateneingabe zu vermeiden. ZenMaid bietet Unterstützung per E-Mail, Telefon, Produkt-Tutorials und Online-FAQs. > > Bewertung: **4.7/5** von 205 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 205 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ZenMaid - **Gegründet**: 2013 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Angebote / Schätzungen - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Arbeitsauftragsverwaltung - Berichterstattung und Statistik - Confirmations/Reminders - Drag-and-Drop - Elektronische Zahlungen - Erinnerungen - GPS - Integration in QuickBooks - Integration in die Buchhaltung - Job-Management - Job-Nachverfolgung - Job-Planung - Kalenderverwaltung - Kreditkartenbearbeitung - Kundendatenbank ## Integrationen (5 insgesamt) - Google Maps - Mailchimp - QuickBooks Online Advanced - Stripe - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Haushaltsservice Software](https://www.softwareadvice.de/directory/613/maid-service/software) ## Ähnliche Kategorien - [Haushaltsservice Software](https://www.softwareadvice.de/directory/613/maid-service/software) - [Auftragsmanagement Software für Dienstleister](https://www.softwareadvice.de/directory/1544/work-order/software) - [Gartenbau Software](https://www.softwareadvice.de/directory/928/lawn-care/software) - [Field Service Management Software](https://www.softwareadvice.de/directory/4540/field-service/software) - [Hausmeister Software](https://www.softwareadvice.de/directory/4279/janitorial/software) ## Alternativen 1. [Jobber](https://www.softwareadvice.de/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 2. [Connecteam](https://www.softwareadvice.de/software/109560/connecteam) — 4.6/5 (5060 reviews) 3. [AI Field Management](https://www.softwareadvice.de/software/109563/ai-field-management) — 4.9/5 (68 reviews) 4. [eMaint CMMS](https://www.softwareadvice.de/software/1926/emaint-x3) — 4.5/5 (384 reviews) 5. [Housecall Pro](https://www.softwareadvice.de/software/7729/housecall) — 4.7/5 (2737 reviews) ## Nutzerbewertungen ### "LOVE ZenMaid for My Cleaning Business\!" — 5.0/5 > **Liz** | *9. Dezember 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love that it is specifically for the cleaning business industry\! They are ALWAYS adding features and welcoming ideas to improve/add features. The customer service is TOP NOTCH\! > > **Nachteile**: When I first began using ZenMaid about 3 years ago, they didn't have some features, but they have added them since then. > > Incredible\! They are always there to help me when I have questions and especially when I just want to speak with a human. They will do one on one video screen shares if there is something you need shown to you. ----- ### "Zenmaid keeps our business running smoothly\!" — 5.0/5 > **Shelley** | *6. Oktober 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease of scheduling is very beneficial. User friendly, saves time entering new clients and provides a client database that captures information from size of home, type of clean, and frequency. You are able to add notes in the app that your cleaners have to read before the assignment. I am able to add if the client was a referal, came from our website, called our office or emailed so it is easy to track where our business is coming from. The automated reminders to clients are a huge plus. Saves us from having cancelations and clients that forgot they were on the schedule. > > **Nachteile**: Adding notes in the app have to be translated before entering which costs us time and money. If the cleaner has their app downloaded in their native language then the notes should automatically translate. > > We have used Zenmaid for many years and will continue to be a loyal consumer as long as the price meets the benefits. Current zenmaid allows us to streamline a lot of our back office and provides great value to our busines. ----- ### "Life Changing" — 5.0/5 > **Natalie** | *12. November 2019* | Hausmeisterservice | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its customization makes for ease of use > > **Nachteile**: The only con is that I didn't find it sooner. > > When I started my residential cleaning company, we were completely on paper. I started searching for a scheduling software. I had tried several and was unhappy with each of them. Then I found ZenMaid. Not only did they import all of my customers (saving me many many hours), they also put my schedule together and set up my booking page\! This software has freed up so much of my time, so that I am no longer spending hours a day working my business. On top of all of that, they have the best customer service that I have ever come across. Thank you ZenMaid for changing my business and giving me my life back\! ----- ### "The worst software" — 1.0/5 > **Erin** | *27. Juli 2022* | Hausmeisterservice | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: We are able to schedule clients easily… With limitations. So far we have not had any issues with our customers getting emails or text message reminders. > > **Nachteile**: There are so many to mention. We are contacting tech-support every other day about an issue. They also do not answer the phone but push you to use the chat feature. However it is not a chat since it takes hours for a representative to get back to you. There are other issues that we have had using ZenMaid that they have had to fix behind the scenes. Meaning that it is a software issue and not a user issue. The app works If you don’t make any updates, otherwise you do have to shut the app down and restart it. We have constant issues with our team not being able to clock in and out on the app. Not being able to use any security features when our customers are making payments using a credit card is our biggest issue. They have down right refused to make any modifications to the payment page in order to protect our customers information. > > Extremely disappointed. We went with Zenmaid because we had the impression that it was built for made services. But now that we are working with them we realize they have no idea how cleaning companies are ran and what features are needed for a company to be successful. There is a long growing list of items they are working on and you vote on what's important to you. They are building the software and you are the guinea pig. This is clearly a tech company that has created a software with no to little experience. ----- ### "We highly recommend ZenMaid\!" — 5.0/5 > **Hannah** | *28. März 2025* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: 1. I love that we can send automated appointment reminders to our customers and technicians. 2. We can add checklists to appointments 3. That ZenMaid teamed up with my coach \[sensitive content hidden\] on the filthy rich cleaners podcast. I love listening to it\! 4. I love the appointment availability finder feature > > **Nachteile**: 1. That I can’t bill directly from ZenMaid because I use Quickbooks. 2. I wish we could personalize the review prompts more-a)have the option to add a team photo to our review prompt. b)I wish the automated texts didn’t have such a short limit on characters. 3. I wish we could have a customizable commercial walkthrough sheet that we filled out during the walkthrough and it saved into our ZenMaid for future reference. 4. I wish ZenMaid would add a feature where we could upload cleaning product labels for cleaners to have easy access through the app instead of searching for a files on google drive, etc. 5. It would be nice if ZenMaid had a feature where the owner or managers could upload technician training videos so while the tech is on a job and they need a quick refresher on something they have easy access to information. 6. I wish ZenMaid would have a feature that would allow us to send the completed checklist to the customer with their appointment completion text. > > I love how ZenMaid offers automated text reminders to not only customers for their upcoming appointments but also the technician that’s scheduled. It’s also very handy to have a customized checklist for each appointment in the app. The customer service team at ZenMaid is always professional and most helpful\! ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/15752/zenmaid?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/15752/zenmaid) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten