Nutzerbewertungen im Überblick
Über SendPulse
SendPulse ist eine cloudbasierte Marketinglösung, mit der Nutzer E-Mails, Textnachrichten und Push-Benachrichtigungen über eine einzige Plattform verwalten können. Die Lösung eignet sich für kleine und mittelgroße Unternehmen. M...
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- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.
The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers.
We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).
Vorteile
The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.
The software allows you to send a huge number of emails (to clean email addresses) with ease.
They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).
Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.
(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )
Nachteile
It would be good to have an email cleaner built into the software rather than having to use an external service.
I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Marketing automation for medical office
Excellent
Vorteile
WhatsApp Bot and easy of implementation.
Nachteile
On big plan that cover the most important features with a discount.
- Branche: Unternehmensberatung
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good but API is hard work
So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you.
Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine.
Full Review:
SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it.
My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up.
If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION:
The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works.
SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot).
On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png
(the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/)
I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it?
And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API?
Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low.
SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great.
I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.
Vorteile
Price
Web Interface
Email Builder
Nachteile
API
Can't use Email Builder emails in the SMTP email interface
Die besten Alternativen zu SendPulse
- Branche: Programmentwicklung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SendPulse review
Vorteile
I appreciated SendPulse's comprehensive marketing platform that enabled me to manage my email, SMS and web push campaigns in one place. This made it effortless to stay on top of my marketing and guarantee smooth operation. Furthermore, the platform was user-friendly and came with helpful tutorials and support. I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it simpler to optimize campaigns and tailor content for maximum impact. Lastly, the pricing plans were very economical, making it a great option for businesses of all sizes.
Nachteile
No, for now i dont have any problem for using sendpulse
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
about my experience starts sendpulse
Vorteile
Very good price and funcionality, api is very easy to integrate
Nachteile
the support team over capacity, you need more people here in Brazil
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good for the price
Vorteile
Unlimited emails, good smtp, great tool to built emails
Nachteile
Poor integration, but its improving with new funcionalities
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
cost benefit
It is a tool that mostly delivers what it promises and has good features
Vorteile
Cost-effective compared to other tools and integration between tools
Nachteile
The bot could be simpler to apply and lacks some features
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Free trial
multiple chat bot for oe buisness with various chanel might be a little bit easier to set up all at once.
Vorteile
Chatbot is very usefull and easy setup.
Nachteile
the interfase its a bit slow, might be a better way to do it
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
excellent
everything its been great, hope the platform continues for a long time
Vorteile
easy to use, easy to add new contacts, very recommended.
Nachteile
I feel its getting more expensive and in comparison with other its a bit expensive.
- Branche: Marketing & Werbung
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great
Vorteile
it si really simple to get used to the platform and to begin to use it
Nachteile
modular pricing seem to be like paying for extra all the time
- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SENDPULSE REVIEW
IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK
I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS
Vorteile
IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...
I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES
Nachteile
WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST
YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR
BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS
In Betracht gezogene Alternativen
BrevoWarum SendPulse gewählt wurde
THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THINGZuvor genutzte Software
BrevoGründe für den Wechsel zu SendPulse
IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great email marketing and SMTP offering
Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!
Vorteile
I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.
Nachteile
Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.
Warum SendPulse gewählt wurde
API lacked the features for my intended purposeZuvor genutzte Software
SendGridGründe für den Wechsel zu SendPulse
Features and costAntwort von SendPulse
Thanks for your review, Keith!
- Branche: Versicherung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A multi-purpose marketing tool.
This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.
Vorteile
Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.
Nachteile
For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.
- Branche: Automotive
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
No learning curve
Vorteile
SendPulse is very easy to learn and use. There is no frustration in any sense. The one time I needed help, I got it within 2 minutes.
Nachteile
I have been using SendPulse for 2 years. I can't honestly say there is something I don't like about it.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
The All-in-One Marketing Platform
Overall, I am happy with SendPulse and would recommend it to others.
Vorteile
I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.
Nachteile
I don't like how there is no phone support and the live chat can be slow at times.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SendPulse Helps Keeps Subscriber Updated
Happy to use such an awesome product.
Vorteile
SendPulse is a cloud-based email marketing and transactional email service provider. It helps you to send emails, manage subscribers, and monitor your campaign’s performance. They provide a suite of tools for those who want to get their message out to the world in the most effective way possible. SendPulse offers an easy-to-use interface that allows users to design content for various channels like SMS, Push Notification, Social Media, etc.
Nachteile
Not so much of cons but the limitation in subscriber number is quite the thing I don't like about SendPulse.
Antwort von SendPulse
Thank you for your review, happy to hear that you find combination of various tools in one product convenient.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
SendPulse is one of the best emailing systems
Vorteile
I feel great when I'm using SendPulse to let my users participate in my new campaigns. I have also use it to inform my users about my new products. It is also supporting RTL and Persian words and it is one of its best advantages.
Nachteile
I haven't seen any disadvantages, but it will be better if they have more discounts on their plans :)
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
SendPulse is a good universal tool for your marketing
Vorteile
I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.
Nachteile
I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.
In Betracht gezogene Alternativen
Mailchimp- Branche: Tiefbau
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best solution for email campaigns
I use Sendpulse to send out our cold email campaigns and lead generation newsletter and it has delivered very good conversion rates which have helped us generate more leads and customers. It has one of the best easy-to-use messaging platforms.
Vorteile
Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans
Nachteile
When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Send Pulse: Email Marketing made easy
I really like the app and it got me by for quite some time. There is no drag and drop builder like most never platforms so I've already moved on to a new product.
Vorteile
I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.
Nachteile
I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent All-In-One Marketing platform with easy to understand interface
Using SendPulse has made our email marketing and CRM much easier. It's a great product for any startup who wants all in one platform with an affordable price
Vorteile
SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze
Nachteile
I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress
In Betracht gezogene Alternativen
MailerLiteWarum SendPulse gewählt wurde
PricingZuvor genutzte Software
Mailchimp- Branche: Personalwesen
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The service facilitates many tasks
Vorteile
We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.
Nachteile
There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.
- Branche: Konsumgüter
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
Poor support
So, to start, Ive used sendpulse with another company of mine that is in the same business as the one I’m rating this review for. Up until now we have had very few problems with them.
Once we decided to setup an account for our second business we started by uploading our mailing list that we had verified with a few different email verification services and they denied the list claiming it had too high of a rate of failure.
Okay whatever. Not the end of the world. So we continued on with our lives until this week, when we wanted to send out one last reminder to our customers about a barbecue and sale we were going to be having in a few days.
Our mailing list went through this time, but then our campaign was denied because it was too “spammy”. Okay? So we contacted them and they gave us a different excuse “because we didn’t have our cusomters permission to send them email”, what? Whatever we can provide proof that we do. We send in a reply hoping to get this resolved so we can get this sent out ASAP because this event is happening this weekend. Then we get another reply with a different reason “you are breaking our terms of service because you are advertising or selling fake drugs” okay what? When asked to please clarify they simply replied with “we won’t unblock your campaign still. Because of this absurd ordeal we will be canceling both of our accounts with them and making sure our business partners do the same.
Vorteile
Free trial is nice to find out how poor of customer support that they have
Nachteile
Blocks email lists claiming they weren’t verified. These lists were verified by two different companies and had emails sent out to the participants accepting the subscription,
Blocked our latest campaign because they didn’t like what we sell.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Best mail merge and multiple channel product
Very efficient support.
Vorteile
Tons of important features, ease of use. Very flexible. Superb automation - e.g. triggering automated mailing and messaging from within my website. Ease of integration. Scalable.
Nachteile
Lack of right to left support (can be overcome using HTML).
Antwort von SendPulse
Thank you for the 5-star rating and your review, Adam!

- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent for sending mail
When one of our clients tells us that He does not pay the bill because they did not receive the mail, we validate in sendpulse and we can see if the mail bounced, or the client if it received it and even if he read it.
Vorteile
It is very simple to implement, you can use the API or the real SMTP configuration, and we have in real time a graph of the emails sent, received, bounced, read.
Nachteile
For sending mail works very well, support by chat is sometimes a bit slow to answer.