SendPulse Erfahrungen

Vorteile

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Nachteile

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Vorteile

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...

I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Nachteile

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST

YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR

BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

In Betracht gezogene Alternativen

Brevo

Warum SendPulse gewählt wurde

THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THING

Zuvor genutzte Software

Brevo

Gründe für den Wechsel zu SendPulse

IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT

Vorteile

Cheap app with many declared marketing tools

Nachteile

Terrible customer support, they don't want to help us to resolve any issues

Vorteile

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Nachteile

I think more integations API should be developed, and give more help on this.
also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

In Betracht gezogene Alternativen

Mailchimp

Warum SendPulse gewählt wurde

Mailchimp is too strice and critical for user, not friendly enough to me

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu SendPulse

it is more easy to use.

Vorteile

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Nachteile

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Warum SendPulse gewählt wurde

API lacked the features for my intended purpose

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu SendPulse

Features and cost

Vorteile

I like the fact that it's inexpensive/free to use for most business owners with a small contact list. Most email marketing sites offer a pretty pitiful number of contacts/email campaigns for their free trials, and then hike the price up significantly for those who are in between just starting out and having a huge following.

They don't have a lot in the way of ready-made templates, but it's easy enough to customize your own, and their interface is pretty user-friendly.

Nachteile

It can take a considerable amount of time between sending an email campaign, and the delivery of said email campaign. I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may still be regarded as spam and not be delivered to the inbox of the person receiving the newsletter.

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu SendPulse

While other sites had better features and template options, their overall costs were far too expensive for a business just starting to build a customer base, and their free trials were incredibly limited.

Vorteile

-The first service of this kind I see with a 24/7 customer service. Very responding, very professional
-Features for automation are the BEST I have used so far
-A very simle interface, easy to use
-They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together

Nachteile

Nothing to say, seriously. The software is EXCELLENT !

In Betracht gezogene Alternativen

Pipedrive, Brevo, SendGrid und Mailchimp

Warum SendPulse gewählt wurde

Not satisfied

Zuvor genutzte Software

Mailchimp und AWeber

Gründe für den Wechsel zu SendPulse

-Sendpulse offers also SMS marketing and Web push notification -Sendpulse offers 24/7 technical support, EVEN WHEN the plan is the FREE plan -Sendpulse is very affordable

Vorteile

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Nachteile

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Vorteile

Really, I love working with them, they know our needs as they developed them for us.
Thanks once again and continue

Rassem

Nachteile

Really nothing, I found all what I'm looking for

In Betracht gezogene Alternativen

Mailchimp

Warum SendPulse gewählt wurde

There is no complex issues at SendPulse

Gründe für den Wechsel zu SendPulse

I found all what I'm looking for, especially total solutions.

Vorteile

SendPulse is very easy to learn and use. There is no frustration in any sense. The one time I needed help, I got it within 2 minutes.

Nachteile

I have been using SendPulse for 2 years. I can't honestly say there is something I don't like about it.

Vorteile

SendPulse got us started on the free trial almost immediately. The campaign is briskly verified and approved each time and the waiting time is a minimal as against some of the other popular providers which take half or even one whole day to approve campaigns. It is more cost effective & very easy to use with little to no training required! The Pay as you Go feature has also been a big plus with SendPulse as it suits our business model better than the regular subscription plans.

Nachteile

The template building could be improved a bit aesthetically (though it is pretty comfortable now as well!).

Vorteile

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Nachteile

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Vorteile

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Nachteile

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

Vorteile

I like The Sendpulse & it's New Whatsapp Chatbot

Nachteile

Some integrations are more required & the complete accesses are not given to the customer.

In Betracht gezogene Alternativen

MailerLite

Vorteile

Best email delivery time
Always land in inbox on all providers
Very detailed statistics on each delivery

Nachteile

I haven't found any con in it and that is why I am using it for last 4+ years.

Vorteile

Sendpulse is one of the best inexpensive and feature-rich email marketing tools that has improved the way I manage my email campaigns. This is one of the best email campaigns and IT has increased my conversion rate and lead generation through email campaigns. It has various profitable Plans

Nachteile

When emails are rejected, they restrict email delivery, thus resulting in no lead generation for that day. It can also have more integration if possible with CRM to track and maintain data with the Analytics aspect.

Vorteile

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

Nachteile

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Vorteile

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Nachteile

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

In Betracht gezogene Alternativen

MailerLite

Warum SendPulse gewählt wurde

Pricing

Zuvor genutzte Software

Mailchimp

Vorteile

The possibility of creating streams of questions and answers that help me to respond to Internet users who come into contact through social networks.

Nachteile

It is not as easy as it is supposed to be. I already had some problems for changing important configurations

Vorteile

Free trial is nice to find out how poor of customer support that they have

Nachteile

Blocks email lists claiming they weren’t verified. These lists were verified by two different companies and had emails sent out to the participants accepting the subscription,

Blocked our latest campaign because they didn’t like what we sell.

Vorteile

The chatbot is very easy to program. It's very good for its value.

Nachteile

The chat page itself is not very intuitive. The tags don't work as they should, it's very hard to find an specific contact when you want to chat.

Vorteile

Friendly interface, easy to use and understand.

Nachteile

We would like to have some samples for chat bot automation

Vorteile

SendPulse is integrated with main IM platforms so it is possible to create chatbots wherever your site/company/solution is. It is very easy to connect with such platforms.

Nachteile

Until my last review SendPulse was only allowing to create mini-sites in the platform and there was a promise to create full website. I hope it is fixed.

In Betracht gezogene Alternativen

ActiveCampaign und Intercom

Vorteile

Price and chatbot features are very good.

Nachteile

Limited Whatsapp Business API on trial test.

Vorteile

I like most the dashboard, the intuitive menus, the option to duplicate campaigns easily.

Nachteile

I don't like the subscriptions management. Every single month I have to pay with my credit card. I've tried many times to set up my payment automatically, asked for help with the Sendpulse Team and didn't work out. The payment form has some feedback problems. Some UX fails.

In Betracht gezogene Alternativen

Mailchimp

Warum SendPulse gewählt wurde

The product was old and not intuitive.

Gründe für den Wechsel zu SendPulse

Price