Yext Erfahrungen

4,3
Gesamtbewertung
Bewertungen

4,3
Gesamtbewertung
Bewertungen
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Nutzerbewertungen im Überblick

Über Yext

Yext Reviews ist eine cloudbasierte Reputationsmanagementlösung, mit der Unternehmen durch die Überwachung und Reaktion auf Kundenfeedback positive Kundenerfahrungen verwalten können. Zu den wichtigsten Funktionen gehören...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
3,9
Funktionen
4,2
Bedienkomfort
4,3
Kundenbetreuung
4,0

Nutzerbewertungen zu Yext durchsuchen

112 von 112 Bewertungen
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Cody
Cody
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2019

The Single Best Tool for Listings

Outstanding and I've recommended it to clients time and time again!

Vorteile

Set it and Forget it. With Yext, you input your listing and confirm via authenticating factors and in just days you see the direct impact. Organic results improve, SEO improves, Adwords quality improves...you name it!

The second best part is ease of use. Once your listing is within YEXT, they work to address over 100 listing entities online, building search equity for your site within Google and other platforms to assure that your listing is in fact REAL, ACCURATE, and RELIABLE.

Nachteile

Would be nice if there was a master feature for advertisers to be able to list multiple entities under one account login and separate payment methods. This could also increase the number of subscriptions to YEXT!

Antwort von Yext

Thank you for leaving your review, Cody. We're happy to hear that you find our products easy to use and that you're seeing great results.

Beantwortet am 8.4.2019
Bill
Bill
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.8.2023

Highly Recommended

I've been using Yext for my clients since 2015. I currently have 37 client locations currently under my management with Yext and all of those clients are very happy with Yext results.

Vorteile

The robust content management is outstanding. It allows me to help my clients ensure their listings stand out from the run of the mill.,

Nachteile

Pricing for the Ultimate plan strikes me as excessive. I have my clients on the Professional pan.

Don
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 7.1.2022

Customer Service Is Horrible

Overall, for the money and the net result, YEXT is not worth investing in.

Vorteile

I don't really have any pros about this software.

Nachteile

I work with a company that has an Enterprise account with YEXT, and as we struggle to learn how the system operates we must lean on support for assistance. Unfortunately, YEXT's support is almost nonexistent. I use the term "almost" because the individuals who make up the support team do make an effort to assist. But, I believe that support has almost zero knowledge of how the system operates in the first place. When I ask specific questions about pushing information from one location to another I'm presented with articles and confusing terminology that gets me nowhere. You must schedule a 30 minute window for support calls, which usually leave me with more questions than I had in the first place.

In Betracht gezogene Alternativen

Birdeye

Gründe für den Wechsel zu Yext

Thought they could help.

Antwort von Yext

Hi Don, we appreciate your feedback. We understand there are a lot of capabilities in the Yext platform, and so we offer lots of support and training options. We're disappointed to hear you've had a difficult time navigating so far and we want to ensure we're doing everything we can to make things easy for you. We strongly recommend taking advantage of our Hitchhikers program. Check it out on our website. It's a free and comprehensive walkthrough of every feature in Yext. If you have other questions, please reach out to Support and reference this review. We look forward to working together this year!

Beantwortet am 11.2.2022

Die besten Alternativen zu Yext

Madison
Madison
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
2

5
Bewertet am 29.9.2020

Great, simple to use software with cool features

My overall experience was good, but like I said, the cost was was irked me.

Vorteile

I liked most how user-friendly the software was, and how well it worked.

Nachteile

The price. It is definitely pretty expensive when you compare it to other similar softwares on the market.

Antwort von Yext

Hi Madison, thanks so much for the review! We want to make sure you're getting the most out of our partnership. Our client support team and your account team are always available to help you. You can reach out to us at [email protected] if you have any questions about our platform and how to optimize your account and services. We really appreciate your feedback.

Beantwortet am 29.9.2020
Morgan
  • Branche: Bau
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.5.2019

Yext made our lives easier

Vorteile

I liked how easy it was to implement. Our team manages the online listings for over 300 small businesses.

Nachteile

I wish it worked with more directories.

Antwort von Yext

Thanks for your review, Morgan. Love to hear that we make your lives easier (that's what we're here for). If you have any additional feedback on which directories you'd like to see us work with specifically please shoot an email to [email protected].

Beantwortet am 13.5.2019
Nikhil
Nikhil
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 10.12.2019

Never go with Yext

Listings created were taken away once I stopped paying and my subscription termed with them.

Vorteile

They're pioneers at what they do by bringing local marketing available to business consumers. However, they became an 800-pound gorilla along the way.

Nachteile

Very money minded
- Only focused on sales.
- No satisfactory customer support.

In Betracht gezogene Alternativen

Uberall

Warum Yext gewählt wurde

Listing automation.

Gründe für den Wechsel zu Yext

They were pioneers, so i thought they'd be good at what they'd be delivering, I was wrong.
Jessica
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.4.2019

We Love Yext

Yext has allowed our local businesses to appear higher in search due to the ability to add so much information to the platform including business hours, descriptions, holiday hours, featured messages, etc. We love the platform because it is easy to use and does not require daily monitoring.

Vorteile

Yext has made it extremely easy for our franchise owners to update their business information on a single platform. This not only allows the correct information to appear on various sites, it also allows our franchise owners to update their information as needed. It's very simple and efficient.

Nachteile

The interface, I believe, could be easier on the eyes. However, I do enjoy the system as is.

Antwort von Yext

Thank you so much for your review, Jessica. We're happy to hear that our services have helped your franchise owners become more efficient!

Beantwortet am 22.5.2019
Ben
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 1.5.2019

Supporting our locations

Have really enjoyed working with all the Yext staff. The product fits what we need for listings, reviews and promoting our bank.

Vorteile

Ease of updating data on a single platform that pushes out to numerous listings in one update.

Nachteile

We have encountered some bugs in the system that needed to be addressed. This slowed the process of getting some items completed as quickly as we would of liked. The Yext support team has been helpful in resolving the issues.

Antwort von Yext

Thank you for the helpful feedback, Ben. We're glad to hear that our Support team has been quick to resolve the issues your encountered, and that our products and services have been helpful in promoting Capital City Bank to your customers.

Beantwortet am 13.5.2019
Jeff
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.4.2019

Yext for Local Listings Management

We are using Yext to manage all of our local listings and are working to make them our system of record. Our websites and apps now use their APIs to access location data, eliminating the need to update changes in multiple places. This has been a huge help for keeping listings accurate.

Vorteile

Easy to use and learn. We are able to add, update and delete data for all of our local listings very easily. Additionally, the reporting and analytics are great.

Nachteile

The only negative has been that some of the additional packages are pricey in consideration of what we are already paying. The base listings and analytics packages are worth the money - scaling additional packages sometimes seems expensive.

Antwort von Yext

Thank you for leaving your review, Jeff. We appreciate your feedback on the pricing and will pass it along to our team. We're happy to hear that you enjoy working with us and look forward to being your official system of record.

Beantwortet am 13.5.2019
Paul J.
Paul J.
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.4.2019

Just say Yext!

Vorteile

Yext offers an amazing product for managing your business location listings, review generation and website location page and schema markup!

Nachteile

Not much not to like... Yext is constantly addressing business needs ahead of the curve.

Antwort von Yext

Thank you for leaving your review, Paul!

Beantwortet am 13.5.2019
CHARLES
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 22.2.2019

Daily user

Overall experience has been positive. Not very easy to see an overall effect of the citations and services.

Vorteile

The tracking of services for locations and the locations themselves are easily trackable. Eliminating and suppressing duplicate citations and incorrect publisher suggestions is absolutely easier than tracking any other way.

Nachteile

Support can take some time to provide answers. For the most part, this hasn't been a huge issue, but at times it was. This is not intuitive software and takes some time to get familiar with enough for basic use. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. This seems like poor business in that you pay for an item so you expect to be able to keep that item unless you decide to sell the item.

Antwort von Yext

Charles, we appreciate your feedback and are happy to hear that you've had an overall positive experience with our products and services. We appreciate your feedback regarding our support team and will pass it along to them.

In regards to your comment about stopping use of our service, when a client cancels, Yext no longer sends the business's information to the sites in the Knowledge Network. This information then becomes subject to the normal data compilation process of each publisher, which may result in the data and content changing over time.

Beantwortet am 25.2.2019
Zev
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2019

Best Directory Management Software on The Market

Vorteile

Being able to manage 60 plus local directories from what one dashboard. I also liked the intelligent search feature as well as knowledge tags. They also create listings for Amazon Alexa, Waze, and Apple Maps.

Nachteile

Does a great job getting the lion's share of false or duplicate listings but occasionally will miss some listings if there are more than 3 errors in the listing. Updates to Yahoo! & Bing can take a lot longer to populate compared to the rest of the listings in the network

Antwort von Yext

Thank you for leaving your review, Zev. We appreciate your feedback and love having you as a customer!

Beantwortet am 20.9.2019
Ted
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 31.1.2018

I used Yext for over a year and it was a great tool for getting client store information...

We published all client information to the web using Yext for over a year.

Vorteile

Great customer service, great and easy to use software that quickly and effectively gets client information published on the web.

Nachteile

Is not consistent and you are held hostage to paying the monthly fee. Once you stop paying all the work you have put into making sure all client information is published is gone.

Antwort von Yext

Thank you for leaving a review. We appreciate the feedback. In regards to a cancelled subscription, Yext does not hold your data hostage. Cancelling your Yext subscription does not overwrite the updates you have already made through Yext, and Yext will not force your listings to revert.

When you cancel your subscription, Yext no longer sends your digital knowledge to the sites in the PowerListings® Network. Afterwards, your digital knowledge becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time. Please email [email protected] with additional questions.

Beantwortet am 1.2.2018
Anthony
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 16.4.2019

Yext for Listings

Vorteile

Keeps all of your local citation sites all in order with correct information

Nachteile

If you stop paying for the service, the listings all go away

Antwort von Yext

Thanks so much for leaving your review, Anthony. We appreciate your insight and are so happy to see that you're satisfied with our services. To clarify, when cancelling your Yext subscription, Yext no longer sends your data to the sites in our network. Afterwards, your information becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time.

Beantwortet am 17.4.2019
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 1.5.2019

A Strong Product Offering that Puts Our Customers First

Yext allows us to double down on the marketing efforts we provide our customers on a daily basis, it seamlessly and easily allows us to protect, update and promote our customer's desired brands.

Vorteile

Ease of use within the platform makes for quick and easy customer additions and updates.

Nachteile

The load/render times of the platform can at times be rather slow, but the impact is minimal.

Antwort von Yext

Thank you so much for the kind words. We appreciate your business and your review.

Beantwortet am 13.5.2019
Meghan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.4.2019

Great Local SEO SAAS

Vorteile

This software has a clean UI that let's the user know the status of every listing for every location.

Nachteile

Yext is priced signifantly higher than other tools in a similar space. However, we are happy with the value for the pricing structure.

Antwort von Yext

Thank you for the review, Meghan. We appreciate your kind words and happy to have B2 Interactive on board as a client!

Beantwortet am 13.5.2019
Katy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.10.2019

Everything in one place!

I love it! They are always there to help and the software is easy to navigate.

Vorteile

I love that updates and changes are seamless with this software over multiple platforms. Also love the ability to track and monitor reviews all in one place.

Nachteile

The analytics when sent to clients is in a pdf format unless they are a user. In this format it is hard to read and understand what all these analytics are pulling in each category.

Antwort von Yext

Thank you for your feedback, Katy! We're glad to hear about the positive experience :)

Beantwortet am 6.12.2019
Andy
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.8.2019

Local SEO Experts - This Is For You!

Vorteile

- In the industry, there are TWO tools that matter and Yext is one of them!
- A powerful tool that provides updated information on a business and their local listing, making it easy to manage a company's local listings/reputation.
- Saves a WEALTH of time that is only spent on entering hours of operation, address information, etc:.
- Ability to add structured data to your website.
- Yext has the ability to track any inconsistencies or duplications on the internet regarding a company's NAP.

Nachteile

- Support may take time.
- Social posting is limited to Google - this tool lacks in the social media management department.
- Can be expensive for small businesses - but it's worth the investment if you can afford it.

Antwort von Yext

Thank you so much for your kind words and feedback, Andy!

Beantwortet am 5.8.2019
Chad
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 23.4.2019

Great For Efficiency

Overall Yext is a good solution for our needs and certainly worth the money.

Vorteile

The Yext tool allowed us to efficiently provide directory/profile/listing services to our clients, without having to manually submit each individually. It saves us time and provides a better service.

Nachteile

Sometimes the features marketed don't align with expectations/results.

Antwort von Yext

Thanks for leaving your review, Chad. Glad to hear that our products and services save both you and your clients time. We appreciate the feedback and if you have anything else you'd like to share, please reach out to [email protected].

Beantwortet am 8.5.2019
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.4.2019

Great Partner

Support team has been excellent getting us started with the capabilities of the app. We have many happy clients thanks to the help of Yext.

Vorteile

- Easy to add locations
- Excellent interface usability and aesthetics
- Great Customer Service

Nachteile

- Sometimes the verification process can be difficult.

Antwort von Yext

Thank you for leaving your feedback!

Beantwortet am 15.4.2019
Jonathan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.4.2019

If You Want It, Take it!

Overall it has been a great experience! I like that Yext takes our feedback and implements it into their on going development.

Vorteile

Ease of use. The ability to update all connected directories at the same time.

Nachteile

The inability to send review requests that populate on Google, Yelp and Facebook.

Antwort von Yext

Thank you for leaving your valuable feedback, Jonathan. We're glad to hear that you've had a great experience with our products and services. We appreciate the feedback around our reviews product and will share that with our product team.

Beantwortet am 23.4.2019
Vladimir
Vladimir
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 17.12.2019

Perfect Local Citation Management Tool for Franchisee

We've been using Yext for our Enterprise SEO clients. Great local citation management tool.

Vorteile

The software is great and the Yext team always working on improvements. Support is awesome. You can easily manage the most important information for your listings: store hours/business descriptions and hundreds of other options.

Nachteile

Unfortunately, you can't just simply sign up through the website and start managing your listings while you need to go through the long contract process.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.7.2018

Reputation management made easy

Vorteile

I went through the Yext Certified Partner training and test, and found them very informative and beneficial. The team took the time to schedule one-on-one calls for training, and quickly responded to any questions I had. The customer service is wonderful and reason enough to use Yext.

Nachteile

I wish it were more all-inclusive. Or at least have just a few packages. It felt like any time I asked if I could do 'X' or 'Y' the response was to buy an add on product.

Antwort von Yext

Thank you for leaving a review! We're glad to hear that the Yext Certified Partner training was helpful. We'll share this review with the team. We'll continue working to provide you with great customer service!

We will also pass on your product feedback to our team. If you have additional feedback, please email [email protected].

Beantwortet am 26.7.2018
Tracey
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 6.9.2019

Yext for Listings

With Yext your business listing can show up on many. It even causes you to move up on major search engines.

Vorteile

I like the fact that it gives you access to websites that you may have never heard of for your business listings.

Nachteile

I do not like the cost for what they offer. And I don't like that the software is so integrated with other sites that they try to force you to use Yext.

Antwort von Yext

Thank you for leaving your review, Tracey. We appreciate the feedback and will be sure to pass it along to our team.

Beantwortet am 20.9.2019
Taylor
  • Branche: Einzelhandel
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 23.4.2019

Great Support, Fast Turn Around

Overall good experience and it fills the need that we are looking for. Hours update, new store openings and response review all are great products and heavily reduce manual work on our end.

Vorteile

Always a great experience working with the support staff as well as the account manager. Our requests and questions all get answered in a timely manner and new products and services are being shared with us.

Nachteile

Same day edits are sometimes slow. If we request an edit sometimes it takes 24-48 hrs to get a response when sometimes we are looking for an immediate response. The account manager sometimes fills the gap. Most questions we have to go through the support email rather than talking with our account manager.

Antwort von Yext

We appreciate your feedback, Taylor. We apologize for the slow response times and will pass that feedback along to our team. Information like this helps us to make improvements to our services and provide the best possible solutions for our clients. Thank you again!

Beantwortet am 8.5.2019
112 Bewertungen