Marketman Erfahrungen

Vorteile

I have been using this software more than 3years, the most i like are very accurately to calculate profit and lost day by day or monthly. Easy to use syncronizing with other POS system to create recipe in every single item sale.

Nachteile

Everything is perfect as what i need to running my company that i manage.

Vorteile

Marketman has so much potential as we continue to use it and their system continues to learn.

Nachteile

Setting up is very tedious, especially for a company that has a central commissary that distributes to branches.

Vorteile

set up was easy, the support was good and great follow thru

Nachteile

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Vorteile

Marketman is aggressive and controlled in making the right marketing measures.

Nachteile

Marketman is authentic in making strategic marketing measures.

Vorteile

Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.

Nachteile

No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible.
No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant

Vorteile

Easy to implement, use and train with full control

Nachteile

Some adaptability issues with 3rd party apps

Vorteile

Versatility, keeps track of everything, not just one supplier. Orders are a snap, and receiving them is easier still

Nachteile

I would like to have more access to the database. I have some reports that i would like to run, that are not available. Like checking certain menu items per percent of cost and then those that are above a certain percentage. Other than that program works great.

Vorteile

MarketMan allows me to get food costs, pricing trends, even tax credits at the tip of my fingers and what's best is that it integrates with my Point of Sale and Accounting software so I don't even have to worry about those steps.

Nachteile

As with any other software, there are some limitations to what can be done, however, MarketMan team are ALWAYS there to support and provide a solution. Already I've recommended MarketMan to another colleague and it has changed the way he does business.

Vorteile

The fact that it is cloud based and is able to give us live results. The integration with iKentoo PoS and Xero (even though this has been problematic for months).

Nachteile

The very poor smartphone app - forces us to use laptops for stock counting etc. The poor response time to errors in the system - developers have taken months and to date issues are still not resolved.

Vorteile

One platform to have all the suppliers together and easy to order/track your needs.

Nachteile

Nothing so far.

Vorteile

Ease of use, value for money. Marketman is a very good software that does substantially help your business with stock management, orders and more.

Nachteile

Initially the reporting or lack of a clear actual vs theoretical, but this has been fixed now. The next issue to tackle is the Database and how it gets filtered in some specific instances. No major issues to complain about though

Vorteile

This product handles ordering/inventory/costing very well. It takes input data and flows it through receiving, recipe production and cost well and efficiently.

Nachteile

Initial set up/reset up is time consuming and it is hard to mothball/delete items due to its history tracking functions. But overall a very good product

Vorteile

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Nachteile

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Vorteile

We don't have to manually input our invoices.

Nachteile

We cannot customize / build our own reports

Vorteile

This is very elegant, easy to use software, and they are actively maintaining and improving it. Still behind other softwares in terms of 3rd party interfaces, but they seem to be actively working on upgrades. Service is outstanding.

Nachteile

They aspire to significantly raising the cost of the software, raising prices and charging for upgrades a la carte rather than adding value, so software may be more expensive than competitors.

Vorteile

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

Nachteile

The UI sometimes lag in a mobile device.

Vorteile

Over all the system lacks a clumsiness which is present on a lot of F and B programmes. It is easy to track inventory And the statistical representations are presented in many different ways (info graphics, excel ) etc. There is something for everyone’s brains to be able to digest!

Nachteile

I found building the inventory difficult and that there doesn’t seem to be an option to link more than one product to multiple suppliers.

Vorteile

Easy use, great when looking for past orders, invoices and inventory.

Nachteile

minor technical difficulties. but nothing that customer support couldn't fix

Vorteile

Clear cost of good analysis, from overall basket to individual items. Excellent customer service - one of the best of any SaaS products we use.

Nachteile

There are some clunky aspects to MM. For multi-site users, switching between sites, reloading and navigating can take a bit of getting used to.

Vorteile

I like all the ways you can look at your inventory.

Nachteile

It takes some time to get used to how some parts work.

Vorteile

The simplicity of it. I think its really self explanatory and if you just keep using the program itself you will have a hang of it in no time.

Nachteile

Some times it doesnt always link with our POS system and it doesn't display our sales so it throws our usage of cups way off.

Vorteile

The ease of use for the various different levels of the platform. The visual representation of data adds a level of ease to day to day process'.

Nachteile

Some of the data calculations - when analysing COG's, lead more towards an American market. It terms of quantifying volumes and percentages.

Vorteile

You can do a lot of different report. This system is always in changing, they're improving every week the functionnality.

Nachteile

The translation in French, but they're doing better and better.
Sometime the export of the report in excel doesn't work. They need to fix it.

Vorteile

What I loved about this was that it was easy to set up. What I found to be impactful was that marketman’s system made sure that your food cost were on a budget. This might be the best software because you don’t have to be a pro to use it, requires little to no experience to be familiar with the software.

Nachteile

What I didn’t like was that support system only take messages rather than phone calls.

Vorteile

Marketman was recommended by both our (competing) POS vendors - not a common occurrence surely - as an essential part of the solution to our inventory problems. We absolutely had to check them out, and they were indeed the real deal. Love the reporting, ease of use, and the fact that unlike its main competitor it doesn't take 3-6 months to learn and use.

Nachteile

Can't think of any issues at the present time. Make it even more affordable for startups that are scaling, perhaps?