LearnUpon Erfahrungen

Vorteile

It is quick and easy to develop content without the need for complex software and programmers. Our interactive courses achieve 5 star reviews simply using the tools provided with the system.

All of our candidates, which now number in the hundreds, are able to navigate the system and complete our courses on a wide range of devices. We were concerned that candidates would need technical support we would be unable to deliver. We did not need to worry, technical queries for candidates have been almost non existent. The small number raised by our administrators and course developers have been answered and resolved quickly thanks to LearnUpon’s fantastic team.

Nachteile

There isn’t anything we don’t like. More tools to help non developers create interactive courses would always be helpful in future developments to help us keep creating. One observation, the current pricing could divert small businesses from dipping their toe which would be a shame given they are the businesses that can most benefit from such a user friendly tool that doesn’t require an army of expensive developers, programmers and in-house computer experts.

Vorteile

The ease of use on both the administrator and user side is fabulous.

Nachteile

There were some features that I needed/would have liked to use. With the suggestions, they have been moving forward with their development team to make changes and improvements to their platform. My Customer Success Manager meets with me frequently to discuss any issues I have and to update me on any changes that will be forthcoming to the platform. The level of communication from LU is excellent.

In Betracht gezogene Alternativen

Cornerstone LMS

Gründe für den Wechsel zu LearnUpon

The interface was clean and easy to follow for both admins and users.

Vorteile

I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy.

The SAML SSO integration was fairly easy and support was very attentive.

Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more.

They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer.

Nachteile

The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU.

I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content.

When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck.

Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report.

Vorteile

By far, the best feature of LearnUpon is its people. The customer support they provide is the best I've ever experienced. As far as the system itself: The catalog is very user-friendly and I love the ability to create banners to "advertise" new courses or share announcements. We also leverage the gamification features to encourage engagement and offer swag to monthly top learners. The admin tools also make it easy to maintain all of our content, from SCORM files to media files, embed codes, and documents. We have multiple portals in use which helps keep content better organized by audience and allows us the flexibility to have each portal managed by only the people needed.

Nachteile

There is one area of the platform that we don't really utilize fully due to its functionality, and that's the forums. I know this is something LearnUpon is looking into updating, and I can't wait to see the improvements.

Vorteile

Pricing per active user is a game changer. The cost per user is significantly lower than other LMS vendors I have worked with.

Easy to use and fairly easy to train as admin. Low initial learning curve

Nachteile

Some features are limited - i.e. Learning Pathways - these cannot be changed once created which is a real issue for how we would have used these - it completely stoppped me from being able to use this feature in our organisation. The team were supportive in trying to find an alternative solution, but outwith courses/curriculum, the progressive learning is a little limited.

Vorteile

What I like most about LearnUpon is that it is a stable product.

Nachteile

Learning paths in LearnUpon are a bit cumbersome.

In Betracht gezogene Alternativen

iSpring Suite, Docebo und Litmos

Gründe für den Wechsel zu LearnUpon

Best fit for the size of our organization, in terms of pricing and features.

Vorteile

This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands.

Nachteile

If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area.

Vorteile

There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of.

Nachteile

One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve.

Vorteile

The software is very easy to use and versatile. I was able to customize the platform to match our company's banding and set it up to our very specific needs. I also like that I can choose to create a course using an external design software, upload it easily, and pair it with some of the design features already built into LearnUpon such as the exam and survey functions, or design the entire course completely within the software.

Nachteile

The only need that is lacking for us is the ability to sell tangible products through LearnUpon using the built in eCommerce function.

Vorteile

The LearnUpon interface is very user-friendly.

Nachteile

Nothing I can think of at this moment. Any issues that we have encountered have been quickly resolved and usually just a matter of educating ourselves on parts of the system.

Vorteile

Pros: Overall management, ease of use, functionality at all levels are major time-saving benefits. Being able to brand our company makes even our newest employees feel like they are rally part of something bigger. As an administrator, the ability remote connection from anywhere is amazingly effective. The Customer Support is Outstanding. Using Learning Paths for step-by-step training has simplifies the learning process.

Nachteile

Occasional glitches with new user log in. However, any issues that have come up over the years were immediately corrected by tech support.

Vorteile

We like the clean look of the platform as well as the ability to customize many features for our clients. Our experience with LearnUpon has been great - LearnUpon is user-friendly, everyone I've interacted with on their team over the years has been very responsive and helpful, and we appreciate that they are continuously making feature updates and rolling out new options for their customers.

Nachteile

No real complaints but if I had to nit-pick, some of the default settings when we initially signed up limited the user experience but many of these small issues have since been updated and were a bit different from how an LMS is typically used.

Vorteile

Great customer portal functionality, with really smart branding and white labeling options
Intuitive, versatile, smart and affordable.
Really easy to use and maintain.

Nachteile

None. It does everything we need it to do and more. Our eLearning courses are relatively short (60-90 mins). I therefore cannot speak for how well it would work with heavier courses, although I see no reason why it wouldn't be just as good.

Vorteile

LearnUpon is extremely intuitive. After just a few days of working with it, I already feel competent and capable of creating clean, high quality courses. Some of its greatest appeals are the ample opportunities for admins and students to interact through assignments, feedback, and notifications. Additionally, the LU staff has been incredibly supportive and delightful to work with. They pointed me in the direction of plenty of resources to help me fully utilize the features LU has to offer.

Nachteile

It took more effort to understand the relationship between the library, catalog, and resource uploads, but nothing that couldn't be easily explained or researched.

Vorteile

Vast knowledge base, and pool of courses.

Nachteile

Did not come across, and did not compare with other

Vorteile

LearnUpon is great in almost every aspect. Very user friendly and easy to work with. All the employees i have worked with are incredible people and i look at as friends now.

Nachteile

Only thing i would change that they have not done all ready is make the course creator a little more robust.

Vorteile

It has a simple look and feel. Some people don.t realize how important this is to any learning process. No distraction, no competition with content. That is the most valuable asset of this LMS. It is very intuitive and smart. Students love it at first sight because it makes the learning process more approachable.
I

Nachteile

Non really. I just wish the constant updating won't mess up with the system simplicity.

Vorteile

rich feature set and sophisticated look

Nachteile

Would like for an option to have default settings, rather than needing to select options for each course/resource

Vorteile

Learnupon presents a strong e-learning platform in an affordable package. The technical support is outstanding, and has been incredibly responsive to feature requests and resolving issues. This product has allowed my team to easily create and deliver high quality trainings.

Nachteile

The company is quite young as I understand it, so that may be considered a con. However, we have found them to be incredibly responsive, which may also be due to their youth and size as a company.