Nutzerbewertungen im Überblick
Über HotSchedules
HotSchedules ist eine Online-Plattform für das Restaurantmanagement, die Tools zur Verwaltung von Terminen, Personal, Talenten und Inventar bietet. Die Lösung bietet Tools, die es Restaurantbesitzern ermöglichen, Mitarbeiter zu...
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- Branche: Computer-Software
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for scheduling staff in the restaurant industry
I used this app to schedule a full restaurant staff including FOH BOH and Managers. This tool is incredible useful and negates the need to figure out scheduling most weeks. All employees can submit their availability and I can schedule them badsed off of this availability without thinking to check because it bars me from scheudling people outside of their approved availability. No more scheduling issues!
Vorteile
Intuitive User interface
Easy to add new users
Great scheduling utility
incredible for contacting staff on a large scale
Has a mobile app that users can use
Nachteile
The mobile app costs money so most of my staff refuses to download this app which sends them push notifications in the event I need to contact them all. I believe that since we are already paying to use the software this app should be free to download. Without a login the application is useless so the fact you need to pay to download the app is very ridiculous.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotschedules is so easy to use
Vorteile
Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work.
Nachteile
The only thing I had a trouble with when I first started using hotschedules was understanding how to update my availability for work but once someone showed me its a no brainer.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Takes too long to sync new employees from Aloha.
Making scheduling a less of an headache. Being able to focus on other aspects of managing my restaurant.
Vorteile
Makes scheduling easier. I've never had an issues when it comes to scheduling with HS. It's a great platform especially when you operate a high volume restaurant. Hotschedules has allowed me to focus on other aspects of managing my restaurant. Scheduling literally takes about 15 minutes every week. Employees past and present have also had positive things to say about hot-schedules. Employees like the fact that you can download the app and be able to see any updates made to the schedule. Go-Hire has also been a great tool for my company. Onboarding new employees is made so much easier now with eliminating paper appplications and documents. Go hire easily let's you conduct background checks on new hires with a click of a button.
Nachteile
As I stated above in the describe your experience section. The fact that getting a new employee synced in hotschedules after they have been entered into Aloha takes 24 hours is really a big inconvenience. For me personally, this has resulted in delaying the start date for new hires. I have documented about twelve different support requests to the support team to help get a new hire synced faster. I suggest maybe allowing admins to manually add employees to the staff list to help resolve this issues. Operating a restaurant with high turnover, it's crucial that new hire are able to start right away with no delay. This by far the biggest and only con that I can think of with this platform.
Die besten Alternativen zu HotSchedules
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
All in one scheduler and social exchange
Vorteile
Users can be grouped into categories based on department, allowing for effective communication without clutter. Also users' title and contact information is kept in a master directory readily available to other users. Another great feature is push notifications regarding company announcements, published schedules, and schedule changes. No need to constantly check the app for changes.
Nachteile
There is no free version of the app, which could be problematic for some employees. Although not expensive, some users don't like to pay for an app to view their schedule.
- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
The best way to post work schedules
I have thoroughly enjoyed using the app, and it has allowed me to take opportunities that have made me additional money I otherwise would not have known about. I recommend the app to my other coworkers, as it is only a dollar or two one time and you never have to worry about losing your schedule or wondering when all your shifts are.
Vorteile
I can access my work schedule whenever I want because it is both a website and an app. It not only tells you what your schedule is, but allows you to see who else you are working with. This is beneficial if you are trying to adjust your schedule for time off so you know exactly who is available and who is not, which saves a lot of time.
Nachteile
If you have marked yourself as unavailable it should flag someone from being able to add you to the schedule in that slot so that the person creating the schedule realizes they have made an error.
- Branche: Restaurants
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very reliable
Ease of use. Available any time and anywhere with smartphone.
Vorteile
I love the features that hotschedules offers to maintain and publish accurate schedules. As a business operator, it is imperative that they are done accurately and while within our forecasted budgets. Hotschedules is easy for associates to access and navigate.
Nachteile
I often wish that alerts involving team members accruing overtime was more prominent, but overall like the ability to run overtime reports when necessary.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good software, they are continually developing and improving. Definitely great for scheduling
Allowed me to spend less time scheduling and communicating with staff. More organization on notes and employee files
Vorteile
Great for scheduling and staff communication. Makes handling a large staff easy. Logbook is great for communication on all issues with mangers and staff, even starting to use it to track our hr.
Nachteile
Want to see the inventory system improve as well as better ease of use across multiple venues other than that continue to grow and develop
- Branche: Restaurants
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
The more staff you have, the more you need HotSchedules.
Less time spent managing staffing concerns and more time managing staff.
Vorteile
It makes getting your schedule out to all of your staff so much easier. I've written schedules and posted on a wall, I've texted screen captures to everyone individually, I've created email groups and submitted to everyone and this is much more simple. You can also track sales and it helps estimate labor against your predicted sales for the day and the week. But the very best part is that the staff can manage all of their shift trades via HotSchedules. No more calling, forgetting to tell the manager, or having neither shift member show and then denying that they knew they were working the shift.
Nachteile
Honestly, just that it's a program that costs money. If you have a small staff it's not worth the investment potentially. But a staff of greater than 20, particularly in the retail or restaurant world, it's a burden lifted.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HotSchedules
Vorteile
This program was super easy to use and I enjoyed the level of communication
Nachteile
The only thing that was no fun was when I would be half way though a schedule and something would go wrong and I would loose my work
- Branche: Restaurants
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good program.
Easy access to schedules and daily notes. The forecasting is amazing with everything it considers.
Vorteile
Easy use for employees, the web page navigation on a cell phone works well. The app is definitely a plus.
Nachteile
Negation is hard to understand for upper management. Would like to be able to add daily notes on the schedule for events happening that day for the employees.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
This software is easy to use and a great way to communicate.
The largest benefit was time management. I have a lot more time to do other things that improve our guest's experience, which is the bottom line of my job.
Vorteile
The communication side of it is great. I have less meetings now that I can send out mass messages. The scheduler itself is top notch. I can move shifts around quickly using the quick keys and copying schedules is a snap. Having the freedom to do my schedule anywhere and being able to approve or deny schedule changes from my phone makes those decisions more informed. We use it to document all incidents good and bad on employees, so when an evaluation comes around you have all that information at your fingertips. It makes a great reservation scheduler. The roster report is the first thing I print out in the mornings to make sure everyone is here and where they are supposed to be and if they are not I have all the phone numbers on that sheet. The fact that it gives you the number of hours for everyone helps with creating budgets for the week.
Nachteile
My biggest complaint is that part of the expense for the is put on the employee. I know it's very little but some employees don't have a bank account or credit card and have trouble making the purchase. It seems to me that the revenue generated by that could be built into the cost of the software on the employer side.
- Branche: Lebensmittelproduktion
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Best App In Its Category
I enjoy using Hotschedules, its very beneficial especially to businesses with with more than a couple employees.
Vorteile
Hotschedules is simple, I simply log onto the app and view what I need to look at! For me this is all I need. A great majority of apps will make you jump through irritating loops just to see a schedule or request time off Hotschedules doesn't. Please, if you are a manager who does any type of scheduling for a small or big business. I recommend Hotschedules you will not be disappointed!
Nachteile
Sense I've been using Ho schedules my only complaint has is being signed out randomly. I think that is due too having an apple iPhone. I'm not sure if android or other devices have the same issues.
- Branche: Restaurants
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotschedules for restaurants
Great software. Not sure about the business model, we eventually paid more for a different software that has better customer service for issues.
Vorteile
Hotschedules was our go-to scheduling software for years in multiple restaurants, even as many more options came on the market. It was easy to use as a manager/scheduler & also for our staff
Nachteile
Hotschedules customer service was not quick to address issues but The price kept going up even as fixes weren’t betting put in place.
In Betracht gezogene Alternativen
7shiftsGründe für den Wechsel zu HotSchedules
I didn’t- Branche: Essen & Trinken
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Ease of Hotschedules
Overall has been a wonderful scheduling format for a large staff. It is used every day, regularly, by all staff members from executive to employee. Would recommend to any business owner, as it saves time with many different features provided.
Vorteile
The mobile app is very user friendly, with it being easy to navigate for all individuals that are tech savvy AND those who are not. The quick access of information, ability to contact employees, and daily use in operations allow for high volume and fast paced environments to continue to be productive without the day being hindered in time and productivity.
Nachteile
The updates on occasion can result in removal of features that can sometimes be very helpful after being regularly used. Would like to see a communication piece from Hotschedules asking about latest updates and whether they are well liked by users.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best restaurant scheduling software HANDS DOWN
Vorteile
I loved this ease of hot schedules compared to other software. Much better ease-of-use and staff LOVES IT. Swapping shifts, requesting off, and keeping track of shifts is streamlined!
Nachteile
I LOVE hotschedules. It is the preferred software for restaurant scheduling! No drawbacks!
- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Very convenient tool
Overall, our business couldn't function without HotSchedules. It makes scheduling easy for managers and provides vital flexibility for employees. It might be overkill for small teams, but if you frequently schedule several people for many shifts each week, it's well worth the cost.
Vorteile
HotSchedules allows employees to trade shifts, pick up shifts, and see their schedules very easily. It makes managing personnel and schedules so much easier for managers, and it's great for the team to have added flexibility. Without HotSchedules, trading shifts can be a nightmare for both employee and manager alike.
Nachteile
The only con we've seen is that HotSchedules has built-in rejections for some requests. In theory, this is a great tool - if you don't meet the criteria to make the request, then it's automatically rejected. However, there are some manual workarounds, which means employees still make requests to the manager rather than via HotSchedules since they know there can be adjustments made. This really isn't a complaint of HotSchedules since it works as it's supposed to, but just a head's up that there will still be manual adjustments.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use
I am not quick to learn anything regarding computer programs, but hotschedules is very easy to use. Makes putting your schedule together stress free. At times website itself has issues that can be frustrating.
Vorteile
Makes schedule making quick.
Nachteile
The website goes down or kicks you off for extended periods of time. I will say this happens less frequently than it used to. I have used hotschedules for almost six years.
Antwort von Fourth
Jeanne,
Thank you for taking time out of your day to provide feedback for us, we really appreciate it! We are happy to help make your business more efficient. We apologize for the complications you've been experiencing with our site at times, we have have a status page that shows when we have brief latency issues that might be of use. Thank you for being a part of our community for so long!
https://status.hotschedules.com/
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Not worth it
Vorteile
It was clunky and difficult to use. Did not work for mamy staff members
Nachteile
It waant intuitive to use. Felt that i needed a special certification just to get started.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Hotschedules Implimentation
I recently signed up for hotschedules for my business that opens up in March. The support staff was great and very knowledgable in questions I had for hotschedules.
Vorteile
I love that this software is more comman than it use to be. Most employees hired have heard or used hotschedules which makes the transition alot easier. Communication threw hotschedules makes this program a must for any business that has a decent sized staff
Nachteile
Software is great however it is a little pricey for what it does. Dont get me wrong its great but just a hair high
Antwort von Fourth
Anthony,
We know you're very busy, so thank you for taking time out of your day to provide us feedback. We appreciate your role in our community.
If you have any specific suggestions for product enhancements, please do not hesitate to voice your thoughts on our community forum page!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
Happy Scheduling!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
HotSchedules
I would recommend Hot Schedules to any employer that has a lot of employees they are writing schedules for.
Vorteile
I liked how much easier it made my job. No longer was I receiving phones calls from employees wanting to switch shifts and then having the other employee call and verify that they were picking up the shift. The request was made online and all I had to do was approve. It also helped greatly with accountability since it recorded who was working what shift and when.
Nachteile
It wasn't an easy program to learn how to use. I struggled with learning all of its functionalities which made schedule writing very stressful until I figured it out.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Ocean Blue Review
We use a few of your products, HotShedules, LogBook, Inventory. All of them make our job easier and more affective. There is a lot of room to grow with the Inventory product. Hopefully we will see improvements in the future. Still, very pleased with all the products.
Vorteile
IOS Compatibilty, cloud based.
Nachteile
Reporting can be cumbersome at times. Not all functions work well on Safari Browser.
Antwort von Fourth
Francis,
Thank you for taking the time to write us a review, we really appreciate it! We value any and all feedback for our products to influence updates in the future. We have a community request forum where you can voice your ideas and insights directly to a Customer Care specialist. Thanks again!
https://help.hotschedules.com/hc/en-us/community/topics/200388757-Feature-Requests
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I used HotSchedules when I was a server in college.
Vorteile
I absolutely loved HotSchedules!!! It was so easy to use, and so convenient to see my schedule in real time! It was also great to be able to send messages back and forth with other employees or mass emails for shift coverage. HotSchedules made my life as a server SO much easier and convenient!
Nachteile
There isn't much to complain about with HotSchedules. If I was going to suggest any change, it would maybe be to spruce it up a bit so it's a little more colorful. My schedule and messages were always in grey and black. Color isn't necessary, but it is a little more appealing.
- Branche: Hausmeisterservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The best in the business!!!
Pay the money, reap the rewards, save time and be on the floor with your team where you should be!
Vorteile
RELIABILITY!!!It never goes down, support is always helpfulBest scheduler features in the gameTemplates for quick entry are great weekly startersColor coding makes my life so much easierTransparency, every stroke documented
Nachteile
Takes getting used to and learning as it is complex software but get hot keys down and you've got it! Make sure you have a fairly beastly computer...it's a lot of real time processing.
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A idea for improvement.
I would like to see an option to add special event to the schedule calendar. This would help us as a reminder to adjust schedule to accommodate for the increase or decease of business. Also it would provide historical data for future budget/forecasting.
Vorteile
-It's available in a smart phone app
-employees are able submit days off for approval
-forecasting
Nachteile
Adding event to schedule calendar
Antwort von Fourth
Yolanda,
Thank you so much for your feedback! We love any bright and innovative ideas our customers come up with to help improve our product. Check out our community page to talk directly with a customer care specialist!
https://help.hotschedules.com/hc/en-us/community/topics
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
This program was easy to learn and very user friendly.
The benefits that I get from this software are being able to put out a schedule in real time and get it to my employees in an effective way. It also benefits my employees because they are able to use it and make changes to their schedule if needed. The alerts are great!
Vorteile
What I like most about this software is that you can send your employees messages and post schedules that will go directly to their e-mail and/or text.
Nachteile
What I like least about this software is that it sometimes will glitch when I'm in the middle of a schedule and then I will have to go back and redo the entire thing.