Nutzerbewertungen im Überblick

Über Basecamp

Basecamp ist ein Echtzeit-Kommunikationstool, mit dem Teams auf dem Laufenden bleiben können und das weniger für traditionelle Projektmanagementaufgaben (z. B. Ressourcenplanung und langfristige Terminfestlegung) geeignet ist....

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,2
Funktionen
4,2
Bedienkomfort
4,3
Kundenbetreuung
4,3

Nutzerbewertungen zu Basecamp durchsuchen

14.383 von 14.383 Bewertungen
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Rebekka
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 16.11.2023

Unser täglicher Begleiter für effizientes Teammanagement

Basecamp ist für uns im täglichen Einsatz unverzichtbar. Es hält unser Team auf dem Laufenden und sorgt dafür, dass jeder über relevante Themen informiert ist. Die klare Strukturierung der Projekte erleichtert es enorm, den Überblick zu behalten. Besonders die To-Do-Listen und Message Boards sind für uns sehr nützlich. Insgesamt ist Basecamp ein effektives Tool für unser Teammanagement.

Vorteile

Das, was uns bei Basecamp besonders überzeugt, ist seine einfache Bedienung und die klare, übersichtliche Struktur. Selbst für neue Teammitglieder ist es leicht, sich zurechtzufinden.

Nachteile

Ein Nachteil von Basecamp, den wir festgestellt haben, ist das Fehlen einer farblichen Abhebung der einzelnen Projekte. Eine solche Funktion würde die Übersichtlichkeit und das visuelle Management erheblich verbessern. Mit farblichen Markierungen könnten wir auf einen Blick den Status und die Kategorie verschiedener Projekte erkennen, was die Orientierung und Priorisierung in unserem Arbeitsalltag erleichtern würde.

Marco
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 26.9.2022

Einfach gehalten aber sinnvoll und praktisch

Basecamp ist schlicht und einfach gehalten. Der Austausch und die Zusammenarbeit zwischen Kollegen kann durch das Tool aber verbessert werden.

Vorteile

Basecamp ist einfach zu handhaben. Die Abstimmung innerhalb von Teams kann dadurch verbessert werden, beispielsweise durch tägliche Status-Emails.

Nachteile

Die Oberfläche ist sehr einfach gehalten (optisch) und nicht ganz übersichtlich.

Töffel
  • Branche: Gastgewerbe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2022

Mega zufrieden um gutes Geld zu machen

Wir sind mega zufrieden und bleiben Kunde

Vorteile

Dass man im Internet alles nachlesen kann und sich so schnell rein findet

Nachteile

Bis ist mir nichts negatives aufgefallen

Die besten Alternativen zu Basecamp

Shannel
  • Branche: Think-Tanks
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.11.2023

Collaborating during remote work is made easy by Basecamp.

Basecamp allows us to achieve better results from our remote work by acting as a bridge for smooth communication of those in the field and those working from the office. It allows us to discuss our projects, gain visibility on their performance and track the entire projects from start to the end.

Vorteile

Basecamp offers a very useful group chatting function that allows us to chat in real-time irrespective of our geographical locations. This helps us to have very productive discussions especially during remote work which sees us have the same and even better results as it would be the case in on-site work. It provides us with a shared dashboard that keep us on the know about how our work is to be done, the work already done and the scheduled work. Sharing files and other documents is easy and so secure.

Nachteile

Basecamp has been a top-notch solution and there are nothing not to like about it.

Elvis
  • Branche: Kapitalmärkte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.11.2023

Tap into the magic of Basecamp and experience superiority in project work.

The reason we are consistently using Basecamp to manage our project work and based on the results we get after using it. We have had a very productive experience with Basecamp and it has allowed to keep everything about our projects flowing toward the right direction. Better and greater project work results has been our daily dose thanks to Basecamp.

Vorteile

Basecamp has won the award of the most important product when it comes to our project work. It gives us a well refined workspace where we can collaboratively work on our projects which allows not to leave any stone unturned. Basecamp dashboards gives us clear visuals on our work progress and this is important to ensure we have things being done according to the available plan. Managing our work like planning, monitoring and controlling how things are being done has been our big achievement since Basecamp became part of us.

Nachteile

We have achieved big results in our projects and the most part is played by Basecamp and this to us means how effective this product has been at its work.

Liberty
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 25.11.2023

it works but only kinda

Vorteile

it works well and has good features that aren’t too hard to learn

Nachteile

it’s very glitchy and after talking to help desk nothing changed

Andrew
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 12.9.2023

Game Changer

At first, I was skeptical that BaseCamp would be any different than other software we used (e.g., Trello & Slack), but the immediate difference when we went live was noticeable. As a company leader, I instantly noticed product market fit as the team embraced using BaseCamp as their preferred means of managing tasks, communication, and projects without top-down pressure. We haven't looked back since and it enabled us to work effectively as an entirely remote team before, during, and after the pandemic.

Vorteile

Assigning task ownership, deadlines, to-do, and the card management system for kanban/pull processes.

Nachteile

I want to get more out of the timeline feature. It's a great idea, but I haven't been able to leverage it for project management timeline communication effectively.

Njoki
  • Branche: Druck
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.11.2023

Realize projects goals with Basecamp.

Basecamp is a great project management platform which assist us in better actualization of our projects and this makes it easy for us to achieve our project goals. It brings unity when working by making collaboration and communication very paramount during projects.

Vorteile

Basecamp is resourceful work management platform that is rich in project management tools and which allows us to effectively carry out and control our project work. It offers meetings and messaging functions which allows us to communicate smoothly during projects. Basecamp makes collaboration such a big achievement by offering a shared dashboard and workspace where every team member can access all the project information that are needed thus enhancing teamwork among ourselves.

Nachteile

All has been fulfilling with Basecamp. We get exactly what we need and no feature is difficult to use.

McKaffui Aikins
  • Branche: Grafikdesign
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.11.2023

The Master Task Planner

How we work has been significantly altered by Basecamp. Previously, we relied on a single team member for leadership, which put a strain on her and limited the team's ability to know what was happening with each project at all times. We can now create projects in Basecamp.

Vorteile

I adore how effectively and consistently you can communicate with other team members. You can quickly and easily see at a glance the interactions and work that have been allocated, worked on, and finished thanks to the activity log.

Nachteile

Even while it works well, it might not be sufficient for complicated projects. Although the software's dashboard design is practical, it somewhat clashes with the more contemporary interface.
Customer communication via the messaging board is problematic because it freezes and makes it difficult for users to send messages quickly, which wastes time and makes it difficult for users to submit messages correctly.

Robinson
  • Branche: Glücksspiel & Casinos
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.11.2023

All the good times with Basecamp.

Basecamp has been nourishing our work management by giving us a common and collaborative online workspace where we come together to work on remote projects. It keeps us always connected despite our difference in physical locations.

Vorteile

The way Basecamp allows us to arrange and keep our remote work organized is such a big achievement for us. It helped us understand that we don't have to be in the same office room setup to get our work done by allowing us to do all the work through a collaborative digital workspace which keeps communication and information sharing flow normally.

Nachteile

The experience Basecamp has given us so far has been unchallenging and there are no cons.

kwandile Mabutho
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 6.11.2023

BaseCamp review

Perfect for business
Perfect for school projects
Perfect for work

Vorteile

It assistant the user with a perfect coordination of projects and creative ideas

Nachteile

It sometimes slows down when doing remote work in a far area

Austin
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

3
Bewertet am 15.11.2023

nice product but nothing out of the ordinary

Vorteile

Basecamp is very easy to use - that the biggest differentiating factor from other task management softwares I've used. But this simplicity sometimes means there aren't as many options to set up more complex projects/campaigns.

Nachteile

Not a huge fan of the interface, also feels too simplistic at times in its functionality.

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 9.11.2023

Review

Vorteile

I like that it does better planning than trellis

Nachteile

It’s still difficult to use in the beginning

Rony
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 23.6.2023

A Seamless Collaboration Experience With Basecamp

My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a user-friendly interface and comprehensive project management tools that streamlined our collaboration efforts. The real-time messaging and file sharing capabilities were convenient for team communication. However, I encountered occasional technical glitches and experienced a learning curve when navigating some of the advanced features. The lack of robust customization options and the higher pricing compared to alternatives were also minor drawbacks. Despite the challenges, Basecamp proved to be a reliable tool for enhancing teamwork and project organization.

Vorteile

Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.

Nachteile

While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.

In Betracht gezogene Alternativen

monday.com

Gründe für den Wechsel zu Basecamp

After carefully evaluating various alternatives, I ultimately chose Basecamp as my go-to collaboration tool for several compelling reasons. Firstly, it's user-friendly interface and intuitive design stood out, making it easy for my team to adopt and navigate. Secondly, the comprehensive project management features provided everything we needed to stay organized and efficient. The real-time messaging and integrated file-sharing capabilities were also superior to other options we considered. Furthermore, Basecamp's emphasis on transparency and accountability aligned perfectly with our team's values. Lastly, it's reliable performance and consistent updates gave me confidence that Basecamp would meet our long-term collaboration needs.
Verifizierter Rezensent
  • Branche: Rundfunkmedien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 16.1.2020

Basecamp is the best all user portal!

Our team has always been collaborative but with Basecamp used as a tool, we have been able to increase our collaborative spirit. In addition, we have been able to accomplish projects and tasks faster because it gives us a way to share which piece we are working on and thus eliminating duplication.

Vorteile

I love Basecamp! I think it is a great software for keeping tabs on projects and people you work with. It is a collaborative space for users to update each other on what parts of the project they are working on or finishing up. It gives our team the balance needed to ensure no one is working on the same thing or on overlapping projects. It has been a huge asset and we have all loved watching the progression of projects and campaigns we are working on. It has many settings so you can really set it up based on how your team would best thrive.

Nachteile

One con is that this product could easily turn into a micromanaging tool for bad managers and leaders. When utilized properly it will do wonders for your team but if overused it could be a huge pain point and stressor for employees. They allow an option to have your team give a daily summary of their tasks and I could easily see that going wrong if used by the wrong manager.

Ellie
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.12.2019

A Really Good Project Management Tool!

Bringing Basecamp into the organization wasn’t difficult. The system was easy and simple to integrate. My team loves it! We hare very satisfied with Basecamp.

Vorteile

Prior to basecamp, my organization was unorganized and working organically, there was no structure or timelines to our projects. Basecamp brought all that and MORE! It’s so simple to use and assign team members the tasks. It has a great user interface structure. There’s not a day that goes by where I’m not on Basecamp. It made such a positive impact in my organization!

Nachteile

When it comes to tracking, Basecamp doesn’t give a good overview of this. You need to consistent check what tasks have been completed and which ones aren’t. I hope they make an improvement on the Gantt Charts along with full project reports!

In Betracht gezogene Alternativen

Wrike

Warum Basecamp gewählt wurde

Wrike was a great tool but lacked the ability to collaborate that Basecamp offers with its message boards and campfire.

Zuvor genutzte Software

Wrike

Gründe für den Wechsel zu Basecamp

Basecamp’s price and overall system is what my team needed. Wrike is great but a bit too “intense” for my team.
Shannon
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 25.1.2021

Feature Rich and Effective for Project Management

I signed up for Basecamp to work within a client's Basecamp processes, and now I use it to manage most everything that I work on in collaboration with others. It makes a lot of sense and is intuitive once you accustom to how the projects and to-do lists work.

Vorteile

The ability to add clients to a project and hide them from information within the project is SO handy. We use that feature a lot for internal to-dos and managing the client without them seeing behind-the-scenes.

Nachteile

To-do lists are pretty basic. You can assign to a person and add a date, but if you are used to feature-rich todo lists (embedded images, color coding, sub-checklists in a to-do, etc) then you will be disappointed. And although I find the "me" tab easy and intuitive, when we add new members to a project they almost universally struggle in the first weeks to really use Basecamp to its highest functionality.

Vikram
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.8.2022

The Best task allocation and monitoring tool available in the market

In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or teammates. Basecamp has been a saviour as it helps us not only monitor and allocate tasks but also becomes a source of communication for internal teams to get the work done. We recommend Basecamp to any IT company which has multiple projects and resources to handle.

Vorteile

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

Nachteile

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

In Betracht gezogene Alternativen

Asana

Warum Basecamp gewählt wurde

The interface of Basecamp is easier than Asana. Also in terms of features, Basecamp currently leads the market.

Zuvor genutzte Software

Asana

Gründe für den Wechsel zu Basecamp

Pricing and features are better for Basecamp compared to other alternatives available.
Kate
  • Branche: Internet
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 16.8.2019

Easy, Affordable Project Management for Your Entire Team

Since we started using Basecamp, our project intake process has become much more organized and it's way easier to see what everyone has on their plate. It's also helped us get approval from key stakeholders since everyone at every step of every project has to-dos assigned to them. I also love the integrations. We sync with Everhour so we can keep track of exactly how long it takes to complete each step of each project, which has helped us become more efficient and also see where we're spending our time.

Vorteile

I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

Nachteile

There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

In Betracht gezogene Alternativen

Trello, Wrike und Asana

Gründe für den Wechsel zu Basecamp

We did free trials of each option and Basecamp was the easiest to use and the most intuitive. We were all comfortable using it and thought it would be the best option for us as the company grew since we could add people to the team easily.
Paul
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.7.2021

I always come back to Basecamp

We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

Vorteile

When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

Nachteile

I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

In Betracht gezogene Alternativen

monday.com

Gründe für den Wechsel zu Basecamp

It had everything we needed and nothing we didn't.
Verifizierter Rezensent
  • Branche: Computerspiele
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
2
Kundenbetreuung
5

3
Bewertet am 16.7.2018

Nearly great but not quite

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Vorteile

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems.

On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task.

As a project manager, this is a very useful way of seeing where everything currently "is at"

Nachteile

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!)

Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

Walter
  • Branche: Großhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 16.7.2019

Organizational Tool - but not export or import friendly

Overall, Basecamp is a good solution easy to manage but its inability to export into different formats, which its competitors do provide, might cause most of their users to switch to another platform, like us.

Apart from the issue highlighted above, I think basecamp is a great tool to add, update, notify and manage any task, be it tech-related or sales related. As I have been through technical support, sales and then e-commerce sales of my company I think this tool would be very handy.

Vorteile

It is easy to enter, search and assign tasks in this online tool. As an E-Commerce Manager, I find it easy to enter our online order information, keep track of them with due dates, assign tasks to my team members and update our higher management on the goals and their progress.

Nachteile

The Export feature of this online tool is the worst!! I have tried contacting their support about exporting my tasks to excel or CSV format and they informed me that they do not have that option. We receive over 200 to 600 + orders a month which we have to keep track of, this helps us do that, but when our account manager asks me to get him details of orders then my life goes to hell. It takes me 2-4 days to extract all the data and organize it and send it to our accounts manager. This is the RED Flag for me for this software, I have my team looking at other options to switch to, however, if they do incorporate it, I have no problem sticking to Basecamp.

Another thing I would like to point out, which is not a red flag or an issue but in the last month we had basecamp service unavailable or crash twice. Since it is a company solution, we are using, and I have been using it for the past 3 years, I never had seen this issue, maybe an upgrade in their services or some other bug is causing this but it did happen. Hope it does not happen again as it will affect our work seriously.

Verifizierter Rezensent
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 14.3.2018

It is a very collaborative tool, for organizes projects in a simple and effective way. Its...

I have found many benefits when using and implementing this tool in our team:

- Speed in my management and organization of projects

- Efficiency in the coordination of processes

- Security to use it in my mobile device

- Real order in our work

- Improvement of our routine in internal processes

- Improvement in the performance of our equipment

- Unification of all the professionals of the company in the same project

- For a small company like ours, a great cost - quality ratio

- Interaction with our customers

- Simple to use even when someone is traveling

They have implemented a very useful tool, which is the Daily Progress, very useful to review the events that have taken place in your projects over time

Another benefit obtained thanks to the BaseCamp tool is that all our consultants have been able to use it, even people not very adept at the technology, they can use it very efficiently and simply BaseCamp

We benefit from the TimeLine of the tool, because we can explain the progress of a project to our clients. The balance of failures and successes are other benefits

The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp

In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system. What do we find in this tool?

We benefit from online collaborative work. And it continues to evolve over time

The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp

In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system

We benefit from online collaborative work. We have the support that all conversations, requirements and shared files are stored on the platform. In this way we can always endorse the agreements, requests ,deliveries

It has facilitated the monitoring of the work and the counting of hours of work of each professional, something very important for the internal management of the projects.

In our experience, it has worked so well that it is already. So, Thanks fos that BaseCamp

Vorteile

I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage, very nice. It is also an excellent option that allows teamwork and solve management problems quickly

Nachteile

The main disadvantage is that the client must understand the use very well, but generates prizes almost automatically. Especially for the client respect the threads of conversation. Another point against is that the platform only works online, so you can not advance in jobs when there is no connection

Kim
  • Branche: Bankwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.10.2020

Fixed our team!

This program solves our disorganization and order of operations issues we were having.

Vorteile

I think the most impactful part of the program is that now everything is in one place and everything is accountable for I'm bored. You no longer have to worry if you directed someone to do something and if they completed or not. This now helps to get everything organized and in order as if there was an employee they're performing all of the work.

Nachteile

I haven't done anything that we liked least about it yet play the but we do like the improvements because we had tried it a few years ago and it didn't work as well as it does now for our company.

In Betracht gezogene Alternativen

Dayforce HCM

Warum Basecamp gewählt wurde

We saw a review online for this program

Zuvor genutzte Software

QuickBooks Desktop Enterprise

Gründe für den Wechsel zu Basecamp

The reviews for this and the price.
Kim
  • Branche: Eventservice
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.4.2018

I have used Basecemp to communicate with independent contractors, internal creative team and...

Keeping all creative edits, documents, client information in one place was great. It was very organized and helped me to be organized and retrace my steps when needed.

Vorteile

I mainly used this product when I was working in advertising but we still use it for the design of our program each year with our Communications team. You can create projects and determine who can see them - so, for example, I have a client (X) and my internal team (Y) and independent contractors (Z) for Project A. I can have an ongoing project named Client X where I've added all my internal resources to discuss every project we are working on with them where I can do everything from give SOW, get an estimate of time, create a timeline, receive rounds of work and communicate with my internal team with all changes in one place. I can remove people from conversations that they may not need to be a part of, but they can come see the conversation later if they choose/need to. I will receive email updates from Basecamp every time someone has sent me something on Basecamp. I can also have a Project named Project A where I add members of the client team. Here I can get approval for the cost, send a timeline and all drafts of the project. I can also have a Project named Z for the Independent Contractor. Here, I can get an estimate from this person, send them a proposed timeline, and receive their work. It keeps all of the documents in one place, all edits, all communication and can be organized however it suits you!

Nachteile

When I was in advertising, the main issue I noticed was that people who don't take the time to learn how to use Basecamp are it's biggest downfall. For example, we have everything from Account Managers who respond via email (which works, but inserts their signature unnecessarily into the comment every time) to creatives who create a new thread everytime they have an update to a project, which defeats the point of being able to look back at every edit/communication to see when a change was made or was supposed to be made but was missed etc. It can also be detrimental if you don't select the appropriate people to see your comment/document. If you just reply to the people who were on the previous comment without checking who was on it, you might not be sending the draft to the right people and it will get missed. Another thing we noticed is that people who did not want to acclimate or never properly learned how to use Basecamp would not read the messages in their email and assume that it was not for them. So you still have to manage up because if you want your higher ups to be looking at something, sometimes they still ignore it =)

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