Nutzerbewertungen im Überblick

Über Resource Guru

Resource Guru ist eine cloudbasierte Ressourcenplanungsanwendung, die sich für Unternehmen jeder Größe eignet. Diese Anwendung ermöglicht die Buchung und Umbuchung über die Kalenderfunktion und ein Drag-and-drop-Planungstool....

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,4
Bedienkomfort
4,7
Kundenbetreuung
4,7

Nutzerbewertungen zu Resource Guru durchsuchen

468 von 468 Bewertungen
Sortieren nach:
Nev
  • Branche: Telekommunikation
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2018

We have had this tool for about 4 years now and we have come to rely on it heavily.

organization and accessibility to a schedule managed by many

Vorteile

- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast

Nachteile

- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.

Bill
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.4.2021

Simple and to the point - Resource Gu does the one thing we need most, and it does it...

It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.

Vorteile

Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.

Nachteile

I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.

Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
Nicht verfügbar
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 30.11.2015

Great product but no development

Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.

The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.

So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.

Antwort von Resource Guru

Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.

Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.

Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?

Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.

Beantwortet am 30.11.2015

Die besten Alternativen zu Resource Guru

Sudip
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 2.3.2023

Resource Guru: An Easy-to-Use Resource Management Tool

Overall, my experience with Resource Guru was positive. The software was easy to use, intuitive, and provided me with a powerful suite of tools to help me manage my team's resources.

Vorteile

I liked the fact that Resource Guru was incredibly easy to use and allowed me to quickly and intuitively manage my team's resources. The software also allowed me to easily customize the way I view and organize resource data, which was very useful for staying organized.

Nachteile

One thing I disliked about Resource Guru was that it had a limited selection of integrations. This made it difficult for me to connect the software to other applications I used for project management. Additionally, there were some features that I had to pay extra for, which I felt was not ideal.

vilbert
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2023

Resource Guru - the best resource scheduling tool!

Vorteile

Improved resource utilization: Resource Guru helps organizations make the most of their resources by allowing them to easily schedule, allocate and track the utilization of their resources.Increased visibility: Resource Guru provides real-time visibility into the availability and utilization of resources, making it easier for organizations to plan and coordinate projects.Better collaboration: Resource Guru enables teams to work together more effectively by allowing them to see each other's schedules and availability, and by facilitating communication about resource allocation.Overall, Resource Guru is designed to help organizations get the most out of their resources and increase productivity and efficiency.

Nachteile

some time and effort to fully understand and utilize. This can be a disadvantage for organizations that do not have the resources or time to invest in learning a new tool.Limited integrations: Resource Guru does not have as many integrations with other tools and systems as some of its competitors, which can limit its functionality for organizations that rely on integrated solutions.Limited customization: Some users may find that Resource Guru's features and capabilities are limited and not fully customizable to meet their specific needs.Limited mobile app: Resource Guru does not have a dedicated mobile app, which can be a disadvantage for users who need to access the tool while on the go.

Kt
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.11.2022

Great piece of software

Vorteile

Really easy to use and UX friendly. Intuitive functionality and transparent scheduling. Constantly updating and developing functions which is great. Great customer service

Nachteile

No negatives to be honest it’s a better piece of resourcing software than I’ve ever used

Larry
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.12.2022

RG is great for keeping track of resources and utilization of employees

RG has made scheduling much simpler and visible across our organization

Vorteile

functionality, ease of use, visibility and the way we're able to allow access to certain functions

Nachteile

would be nice to have a search function to look up past and future information

In Betracht gezogene Alternativen

Calendly, SimplyBook.me und HubSpot CRM

Gründe für den Wechsel zu Resource Guru

RG was highly recommended by a few of our colleagues
Warwick
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.7.2022

Easy to use resource scheduling

We had major problems with our existing tools being over complicated when we really needed a simple solution. Resource Guru ticked all our boxes and staff found it really simple to use.

Vorteile

Simple easy to use and great user interface

Nachteile

Some features are global and can't be switched off.

Marina
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.2.2022

Great tool for resource planning

Overall, RG was a game-changer for us. Since we have implemented it, we got a better overview of our projects and became able to plan ahead and more long-term.

Vorteile

The product is very easy to use, intuitive, and fast. We love the ability to zoom in and out and have different views of our timeline.

Nachteile

What I (currently) miss most is the ability to quickly update the schedule. For example, to select multiple "tasks" for one employee and move them 1 or more days forward, in other words, to shift or postpone someone's entire schedule. We change schedules quite frequently so it would be easier for us to have this enabled. But I've heard that this would be possible down the road.

Sonia
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 24.9.2019

Easy to use high level planning tool

Resource Guru allows our company to do long-term high level planning of resource utilisation and provide a guide lead time for sales teams.

Vorteile

I've been using Resource Guru since 2013 and it's constantly improving which is good to see. It's easy to use and provides decent reporting.

Nachteile

I'd like to see public holidays auto populated according to a country of choice and ability to limit daily bookable hours just by a number (e.g. 7.5h) without setting a rigid start / end / lunch break.

In Betracht gezogene Alternativen

Asana
Eva
  • Branche: Design
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 12.4.2023

Review as an employee

From my experience Resource Guru has a goos UI/UX.

Vorteile

Is easy to understand for an employee talking in terms of using it as a calendar.

Nachteile

The fact that there is no comment section so I need to report all the mistakes personally.

Russ
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2021

Awesome Tool for Resource Management

We moved from a home-grown Excel sheet to Resource Guru and it has made a HUGE improvement in employee satisfaction, clarity of assignments, and projecting resource constraints and availability.

Vorteile

Easy to use! Straight-forward user interface.

Nachteile

I would love to see an easy way to see date/time of when an entry was placed on the schedule and who placed it there. It would be nice to have an "audit" trail of what changed, when, and by whom.

Antwort von Resource Guru

Hi Russ

Thanks for sharing your feedback :) We don't currently support a timesheets feature, but this is firmly on our roadmap for the future.
In the meantime you might be able to create your own DIY activity log by sending changes in your account to a spreadsheet using Zapier. You can read about using the Zapier integration here https://help.resourceguruapp.com/en/articles/2942116-using-the-resource-guru-zapier-app

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 3.3.2021
Ben
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 22.4.2021

Great resourcing software. So easy to use.

Has helped immensely with staff resourcing and maximising utilisation.

Vorteile

The visual interface and ease to move (drag and drop) staff bookings around.

Nachteile

Not having a search feature within Projects field.

Antwort von Resource Guru

Hi Ben
Thanks for sharing your feedback :) We do have plans to let you reorder your projects in future, but I'm afraid I can't give you an accurate release date for this just yet. In the meantime, you could put numbers at the start of your projects names in order to group them on the schedule.

Please don't be a stranger if there's anything else we can do to help :)

Happy scheduling!
Michelle

Beantwortet am 29.4.2021
Stephanie
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.1.2022

Game Changer

Vorteile

The ability to schedule out months at a time. Small projects do not get lost in the shuffle of construction projects that go on months at a time where we are constantly pulling on and off of. It is so easy to use and customize. Field staff caught on intuitively and almost immediately.

Nachteile

I cant think of anything I don't love about RG. I do not use many of the advanced features because we have project management software that gives us reporting.

In Betracht gezogene Alternativen

Calendly

Gründe für den Wechsel zu Resource Guru

It seems easiest and most intuitively laid out.
Nancy
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 17.7.2019

Resource Guru Review

Everyone has access to the schedule so each developer or designer not only knows what they're supposed to be working on, but what others are working on. We can schedule months into the future which helps us as we have projects that last months, not weeks.

Vorteile

It's easy to use. Everyone can see what's on the schedule or what they are supposed to be working on. I can see how long a project is in our production queue to ascertain when we'll be finished. I can schedule vacations so others know which resources are available on which date.

Nachteile

The times are sometimes not correct. It seems to think a work day is twelve hours long, instead of eight. It's hard to schedule several projects in the same day. It's easiest to assign a project for the whole day.

Antwort von Resource Guru

Hi Nancy - thanks for your review. I just wanted to question a couple of things you wrote in the Cons section. You said the times are sometimes not correct - I'd love it if you can send us an example so we can troubleshoot it for you - we are not aware of this happening to any of our customers.

You also said, "It seems to think a work day is twelve hours long". I'm not sure where you see this info - it would be good to assist you further with this. By default a day is 8h long, but Normal Availability is totally customisable at a resource level - this is actually a feature we have that other products we've reviewed don't.

Finally you said, "It's hard to schedule several projects in the same day". Again, this is a limitation we found in other products which is why we made it easy to create as many bookings as you liked in a day - to a very granular level eg for as little as 1 minute.

Would love to hear from you ..

Best, Percy

Beantwortet am 25.7.2019
Patrick
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.11.2021

Solved the Scheduling Problem

It has been an excellent experience. I brought resource guru to my current company after experiencing it as a project manager at another consulting firm.

Vorteile

The ability to filter, sort, and visualize resource assignments across 50+ individuals with a variety of technical abilities has helped remove a lot of the pain in managing geographical diverse field crews

Nachteile

I would like the ability to see 4-6 months on the screen at once. Instead of individual blocks for each day, I would like to see each block represent one week (a zoom out option).

Some projects are 1-5 days, while a lot of assignments are 3+ months.

Antwort von Resource Guru

Hi Patrick

Thanks for leaving your feedback! I'm pleased to say you can achieve viewing the Schedule in a weekly or monthly way is firmly on our roadmap. In the meantime I would advise you to try using the Browser zoom together with the zoomed in view in the Schedule:
https://help.resourceguruapp.com/en/articles/2942101-zooming-in-and-out

Depending on your browser, you will find the zoom in different locations but usually it's under the menu item "View" or you use the shortcut "Cmd" (Mac) / "Ctrl" (PC) and "+/-/0".

I hope this helps but if there's anything else I can do to help please just let me know.

Thanks,
Michelle

Beantwortet am 22.11.2021
Lara
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2019

Review from a user perspective

Resource guru has been a bit of a god send as both a user checking when you're scheduled in for work but also as an admin to have big visibility of what everyone is working on and when.

Vorteile

Scheduling is really easy to do on the web version, I can book, amend or cancel resource in a matter of moments and easily drop and drag to move things around.

Nachteile

The mobile version on web browser can be a little clunky, it would be good to have an app version to make checking scheduling on the go (whilst at external meetings etc) easier to use, the same for booking resource on the go, its almost impossible to do so on mobile

Antwort von Resource Guru

Hi Lara

Thanks for leaving a review of Resource Guru! I wanted to let you know that the new schedule is mobile optimised, so you should now have a much better experience when using Resource Guru on a mobile in browser.

We do have plans to release dedicated mobile apps in future, so keep your eyes peeled for further updates :)

Happy scheduling!
Kat

Beantwortet am 28.11.2019
Elom
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 11.2.2020

Resource Guru - RMT

We are trying to ensure all jobs have been staffed. Jobs may have from 1 to 3 people with different experience levels. So far we've staffed the jobs, however we're unable to determine who's overloaded and who isn't.

Vorteile

Ease of scheduling and color coding to identify the job owner.

Nachteile

Differentiating between confirmed file and unconfirmed files;
Unable to sort resources by experience level
Unable to view staff capacity in one shot - We didn't sign up for reports so that may likely be the reason.
Unable to color code by client and also by booker

Antwort von Resource Guru

Hi Elom

Thanks for sharing your review of Resource Guru! I wanted to let you know that you can use custom fields to filter your resources by experience. Here's a walkthrough you might find useful: https://help.resourceguruapp.com/en/articles/2942075-using-custom-fields-to-categorize-resources-by-skills-department-and-more

When it comes to tracking utilisation and capacity, this is all done in the Reports section so you'd need to upgrade to the Blackbelt or Master plan in order to access this information. You can learn more about what the reports have to offer here: https://help.resourceguruapp.com/en/collections/38289-reports

Finally, you can definitely color your bookings by Client or Booker, as well as by Project :) You'll find a walkthrough on using colors here: https://help.resourceguruapp.com/en/articles/2942102-using-colors

I hope this helps! If you have any other questions please don't hesitate to reach out :)

Happy scheduling!
Kat

Beantwortet am 13.2.2020
Kathryn
  • Branche: Biotechnologie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.5.2021

We got more than what we expected!

We've solved our equipment booking issue and couldn't be happier!

Vorteile

The interface is intuitive and easy to adopt into our daily routine. Our company has a collection of instruments that were being double booked or under utilized, because our previous scheduling method was murky and unclear. Now, we've avoided double bookings and can complete client work more efficiently.

The most exciting thing about this software is that we keep finding ways to enhance our understanding of our operations (materials and labor costs, in particular) as we use the software. This will help us not only get client work done on time, but give us a more accurate representation of overall project costs.

Nachteile

I would like a feature that allows us to upload a protocol or document to the booking.

Antwort von Resource Guru

Hi Kathryn

Thanks for sharing your feedback :) It's not currently possible to host your documents in Resource Guru but we do have plans to let you do this in future. In the meantime, you could host your documents online somewhere like Google Drive, then add the direct link to the relevant booking/resource/project/client in Resource Guru. All links in Resource Guru are clickable, so with just one click your team will be able to see the documents you want to share with them.

I hope this helps, but please let me know if there's anything else I can do for you. I'm always happy to help!

Thanks,
Michelle

Beantwortet am 15.6.2021
Dale
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.9.2019

Fantastic tool

Excellent. It has been a fantastic tool for our lean, high-performance business.

Vorteile

Intuitive, easy to use, efficient. Simplified our weekly and monthly production planning radically, allowing us to focus more effort on forecasting production load, maintaining workload balance and ensuring good capacity to execute our projects.

Nachteile

Doesn't yet have the ability to set recurring events. Drag and drop functions are sometimes unstable, particularly with cloud syncing.

Simon
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 20.10.2021

Easy-to-use, convenient scheduling software

We schedule all our daily tasks with Resource Guru.

Vorteile

+ flexible scheduling features
+ clear and easily readable UI

Nachteile

- if a day has 8h30m available, and 8h15m are scheduled, and another task is added with a 30m length, it shows up as "30m on waiting list and 15m free" - in my opinion, it would make more sense to show up as "15m on waiting list and 0m free"

Antwort von Resource Guru

Hi Simon

Thanks for sharing your feedback with us :) When it comes to Overtime or Waiting list bookings, it isn't possible to have bookings partially on the waiting list as it would also be hard to display it on the Schedule. But in the meantime, you can add elastic overtime if needed, and drag the slider for overtime to 0 if the time should not be marked as overtime, but needs to extend availability. You can find more details in our help centre article here: https://help.resourceguruapp.com/en/articles/2942105-elastic-overtime

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Beantwortet am 22.11.2021
Brent
  • Branche: E-Learning
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2019

Maintaining High Resource Utilization through Coordination and Resource Guru

Overall Resource Guru has significantly contributed to our ability to schedule, review and plan our resources. We have increased our overall utilization of resources by using this product.

Vorteile

We like the ability to visualize our employee utilization on a company-wide basis while being able to generate other utilization views by department and resource type. This helps us determine any utilization gaps and plan for cross utilization to ensure overall high utilization of our resources.

Nachteile

I would like to see a few more customization features for how the system currently treats over-bookings. We would like to be able to over-book resources and it show their utilization at 100%+ rather than it showing the conflict and a lower utilization until the over-allocation is corrected.

mimi
  • Branche: Medienproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.3.2022

usage of GURU

I do find it easy to use, very intuitive and clear interfaces. I do do the inductions of new 'Client managers' on how to view their requested resources and everybody likes it

Vorteile

The simplicity of the usage and interface

Nachteile

I could not edit information of members of the team once they are listed.

Antwort von Resource Guru

Hi Mimi

Thanks for sharing your feedback! Once your team activate their account, their photo comes under their control (along with their name and email address). Resource Guru was designed so that each person invited into the app has control over their own details and can keep their own details up to date. This helps to prevent one person from being burdened with keeping everything up to date. So, the best thing to do is to ask your team to update their own photos themselves.

If you have any resources that have been added to your account without being invited (or who have yet to activate their invite) then you should still be able to upload photos for them.

Please let me know if there's anything else we can do to help :)

Thanks,
Michelle

Beantwortet am 31.3.2022
Matthew
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.12.2019

Resource Guru - How its helped the day-to-day operation

Overall it's been a great experience and helped me and my team better operate our day-to-day tasks and ability to manage our staff and projects.

It's a tool I've used for a few years now and do not see us looking back.

Vorteile

Ease of use - loved the beta version and very happy that is now the standard. Easy to update multiple days on the fly and saves as you go.

Great feature of saving teams/groups so I can see a quick look without having to multi click.

Nachteile

Only thing I can say is I wish there was a better way to export reports from the software, possibly export into excel where I can print out the relevant information.

Antwort von Resource Guru

Thanks Matt - Did you realise you can download reports as an excel file. https://help.resourceguruapp.com/en/articles/2942087-using-the-downloaded-reports

Hope that makes your life easier :)

Cheers, Percy

Beantwortet am 20.12.2019
Fauzi
  • Branche: Medienproduktion
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.4.2020

Resource Guru Makes My Daily Life Easier

Vorteile

I really love that it'll remind me what my schedule is like the night before I sleep. I feel at ease before I go to bed :) thank you!

Nachteile

I am not toop sure if there is such a feature already. However, it'll be best if I can match my personal calendars on match on Resourece Guru as well. I am an influencer and a writer. Therefore my hectic schedules may clash in and outside of work.

Antwort von Resource Guru

Hi Fauzi,

thanks for sharing your feedback! You could subscribe to your Resource Guru bookings from your external calendar if you'd like to, because we currently offer a one way calendar sync feature which lets you send your Resource Guru bookings to an external calendar such as Outlook - you can find a walkthrough here: https://help.resourceguruapp.com/en/articles/2942091-syncing-resource-guru-events-with-your-calendar

I hope this helps to clarify things for you, but please let me know if you have any further questions and I'll be more than happy to help.

Thanks,
Michelle

Beantwortet am 27.4.2020
468 Bewertungen