LogicMonitor Erfahrungen

Vorteile

Their drive to improve the product! It's hands down the nicest evolution of a product over a short span I have seen. Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive.

I also want to give a special shout-out to the help-desk for helping me out of many datasource woes.

Nachteile

It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.)

Vorteile

Easy to use and drill into issues, easy to add resources.

Nachteile

Making dashboards is challenging, configuring alerting rules is cumbersome.

Vorteile

I can't think of much that I have found that I like.

Nachteile

The learning curve is steep. Coming from other products (SolarWinds and WhatsUp Gold), there doesn't seem to be much commonality in how things work. There don't seem to be any preconfigured settings for common devices that would get things usable quickly, everything feels like it is building it from scratch and learning how LM does things. While extremely customizable, I don't have countless hours to make this work. I want to be able to monitor things and customize when necessary.

Vorteile

Easy to setup and get going. Faulty intuitive.

Nachteile

Limitation on drawing maps. It tries to do it or it for you but includes stuff you don’t need. See PRTG.

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Vorteile

Provided datasources cover most equipmentCustomizationProduct SupportMature product

Nachteile

Reporting not as customizable as desired

Vorteile

Ease of use, easily tune alerts, no need to add datasources as the ones we need are pre populated

Nachteile

Sometimes too noisy, alot of work tuning

Vorteile

Alerting mechanism, dashboards, detailed graphs, log analysis etc...The above are I use in my daily tasks and I just love it.

Nachteile

Didn't felt or came across any such things till now

Vorteile

All the features and potential options to do other things. Very robust monitoring options and dashboards.

Nachteile

Little difficult to find resources especially those from VCenter. It almost seems to import too many things and it'd be nice if it aggregated them into a single VM with oall the resources listed under it.

Vorteile

Very customizable. Can do whatever you want.

Nachteile

Very complicated software. Not for the faint of heart.

Vorteile

I love how I can easily see the health of a system or application and get alerted when thresholds are met

Nachteile

Sometimes it can be hard finding what you're looking for when you have a lot of systems and applications

Vorteile

Ultimately LogicMonitor allows you to get running straight away with the inbuilt datasources, but once you get familiar with the product you learn the platform has so much to offer. The layout is brilliant and the ability to customize widgets/dashboards to how you want them for yourself and each customer is easy to use.

It's not only the product which is great but the whole LogicMonitor team from technical to the customer success team who deliver an efficient and personal experience and you feel that your not just a number to them.

The inbuilt features are great and get your running straight away, but to unlock the full capabilities you will need to get a handle on the different scripting/powershell requirements for different vendors.

Nachteile

Although the inbuilt features are great, to unlock the full scale of the platform you do need to know scripting for different vendors - it would be handy to have some whitepapers/kb's to assist with the scripting aspects.

Vorteile

The ability to monitor pretty much everything. It's easy to deploy, add devices, configure alerts etc. It's very flexible and customizable which can get really complex but only if there's a need for it. Our of the box it does most things very well and just works.

Nachteile

There's no way to "group" alerts or set up dependencies so there might be a lot of alerts caused by one and the same issue. The pricing model is per device which mean per IP. It would be nice if a device has multiple interfaces they would be covered under one license e.g. out-of-band interface. If a collector is offline, no data is being cached, so if it comes back online, there's a gap in the data.

Vorteile

LogicMonitor offers us the ability to monitor pretty much anything, from web apps to mail servers. Allowing a great deal of customization and features. You can configure LogicMonitor to do pretty much anything!
The inital setup was relatively easy and pain-free, with the basics being easy to pick up and get your head around.
The user interface is very well laid out, also offering the ability to customize how widgets and dashboards are displayed.

Nachteile

Though the initial setup was pain-free, getting to grips with the more advanced features is rather difficult. We've been using LogicMonitor for a decent time now, but still don't know exactly what everything does.
To compound this problem, their documentation and tutorials aren't the best all and leave much to be desired.

Vorteile

The fact that it is a hosted monitoring platform allows you to get alerts even if your entire network is down (as long as you aren't only sending alerts to a local mail server).

Nachteile

When you first set it up it is a little talkative but all of that can be adjusted for your environment so that you don't get false positive alerts.

Vorteile

Easily discovers 95% of what my systems and devices are doing out of the box without any need to specifically enable services to watch and monitor for.

From here I can then write custom monitors. If it can be turned into a number it can be graphed and if it can be graphed you can alert on it.

Nachteile

Too much javascript making it a heavy application for mobile devices to operate.

Vorteile

I have historical data on my servers and their performance, and I my alerts are all tuned so that I will only get woken up if something is going horribly wrong. Otherwise, I sleep and have work-life balance!

Nachteile

I would love if interactive website checks would execute JavaScript.

Vorteile

It is really simple to get started with. Load up a probe and watch it start collecting. You can tweak settings and silence specific alarms, and the dashboards can be really powerful.

Nachteile

While it handles syslogs, the process for generating meaningful alerts from them can be trial and error.

Vorteile

It has strong fault detection capabilities and alerts are issued quickly. It offers very good customization options and its flexibility allows it to adapt to our IT infrastructure, without complications. Reports with performance metrics are very intuitive. It has versatile options to monitor devices remotely.

Nachteile

The only thing I think they can add is how to handle the set of alerts, which can be cumbersome at times.

Vorteile

LogicMonitor is very easy to get up and running. I have dealt with other monitoring products where it take weeks or more to get a demo set up and longer to get the product up an running. Setup was a breeze, a fully functional trial was instant and the sales staff/engineers were a pleasure to work with.

Nachteile

This is more of a pricing issue than anything else, but paying extra for monitoring cloud resources didn't sit well.

Vorteile

Using LogicMonitor allowed us to better monitor our environment. With customizable options such as creating your own datasources, it allowed us to use in house scripts. You only need a collector server in your environment to get started.

Nachteile

Be careful about sizing your collectors correctly. You may need to spec the collector higher than what us advertised.

Vorteile

- Easy to use, easy to setup.
- Dashboards are easily configured and look professional
- LogicModule Exchange allows for community sharing of DataSources
- Support team is incredibly responsive.

Nachteile

- Pricing maybe abit on high end
- It has a steep learning curve, especially for some who have no prior experience with SNMP (however, Knowledge Base is readily available)

Vorteile

-Ease of use
-Pricing
-Custom Datasources
-Alert tuning
-Integration with ticketing systems

Nachteile

-Reporting could be better
-Mobile app could use improvements

Vorteile

easy threshold management

Nachteile

the new GUI

Vorteile

It's like a black hole, the more you try to understand it the more it gets complex. Keep it simple while you are configuring as it's simple and dont try to get into too much depth. Documentation, technical support are always there to help you if configuring gets on your nerves. Thumbs up on that.
But a detailed monitoring about CPU, memory utilization so little as to temperatures and fans are also provided.
Protocols supported: OSPF, BGP etc.

Nachteile

Automation on gathering of performance information about other network equipments was a little too much information i wanted it to track.
Ironically, there are very little information that it provides where it is actually needed. So the reporting features are limited.

Vorteile

Easy to use, user interface is clean and friendly. Allow one license to screen all your VM guest within a host, so you don't need additional licenses for individual guests.

Nachteile

Sometimes so functional is very limit and not supporting monitor for different vendors, make it difficult to monitor status for different vendor / products.