Nutzerbewertungen im Überblick

Über BoomTown

Boomtown bietet Marketing- und Vertriebsautomatisierungslösungen für die Immobilienbranche. Mit Boomtown können Maklerteams eine Website zur Lead-Generierung auswählen und anpassen, Leads verfolgen und pflegen sowie den Erfolg...

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,2
Funktionen
4,5
Bedienkomfort
4,4
Kundenbetreuung
4,6

Nutzerbewertungen zu BoomTown durchsuchen

230 von 230 Bewertungen
Sortieren nach:
Leaanne
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.4.2019

6 Year User

It was great! Far exceeded our expectations and helped us build great lead conversion systems!

Vorteile

Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!

Nachteile

We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.

Andrew
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
1

4
Bewertet am 7.5.2022

Unethical customer service from my staff.

I had a truly unexpected and important reason for wanting to leave my contract early, was honest as I was told it wasn’t a “qualifying reason,” but said I would be honest in trying to get out of it and therefore was told I would owe the entire 12 months. I even said I had plans to try BoomTown again in the future. I told her that I let people out of contracts early for various reasons because it’s good business to treat people with respect and compassion when technically I could not let them out when they have a good reason. She said I would have to pay the entire amount to get out and threatened that they’ve won before when it came to attorneys. I said I was simply asking for the same ethical business practice that I give and after asking for her manager 5 times (I was never given their name or transferred), she said she would charge me $2400 to leave early but service cut off immediately. Later I was told a month’s notice is needed so that’s another $800 (it was actually over $800). I am writing this review because I felt that though technically they didn’t have to let me out of my contract, ethically it would have been a good decision and good business. I don’t think I’ve ever written a bad review and was very happy with BoomTown but when it came down to it and there was lack of cooperation, after having to pay thousands of dollars, I find it important to write this review. My hope is that someone will reach out to me to try and make this right.

Vorteile

The leverage I could have gained with the automation.

Nachteile

I didn’t like that the Consierge occasionally sounded like it was automated.

Kendra
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 19.1.2023

Their leads are crap

Awful

Nachteile

Their dishonesty!!!!!! Nothing at all it doesn’t work. I didn’t like anything about it. They hold you hostage until your contract is up. DO NOT SIGN UP WITH THEM!!!!!!!!!

Die besten Alternativen zu BoomTown

Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.6.2018

Boom town is a great service

Vorteile

Easy to get client information
Calendar and reminders are very helpful.
Easy to update client information all from one screen.

Nachteile

Nothing. The system does allow you to do anything that you need to do. Its user friendly. Team members can also access client information. I really can't say anything negative about Boom town.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.2.2019

Centralized CRM

When a problem arises they are swift to respond and correct the issue. They roll out added features often that allow a more productive relationship with my database.

Vorteile

Keeps me on track with contacting my database.

Nachteile

The price is the least favored feature... aside from that I use it and love it.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 27.1.2019

Unbelievably User Friendly!

Vorteile

It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.

Nachteile

Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.6.2018

BT is very efficient and incredibly user friendly

All in all this software is truly a lifesaver. I honestly would not be able to keep up with my clients and their information if it was not for this program.

Vorteile

It is very easy to use. Like most programs it does take some time to understand all the ends and outs of a program, but once you get the hang of it it comes very easily.

Nachteile

Having to log out because your toggle bar doesn't want to show up. There are quite a few glitches as well that occur more often than they should. However, it does not take up a ton of time to log out and log back in. It is more of an inconvenience.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.10.2018

The best real estate software platform

Vorteile

The fact that I can communicat with multiple buyers and sellers on a large scale helps us improve our deal pipeline and close more deals.

Nachteile

Outated UI/UX but they have been getting better with updates.

Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.3.2019

Wonderful Database

Vorteile

I love this database great source for your clients information Easy to use on any mobile device

Nachteile

I love the data base. I have not had any issues on it.

Terra
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 10.7.2018

Boomtown is great for real estate teams wanting to organize their daily tasks

Boomtown has given me an easy way to manage and track my progress, helping me save time and close more deals.

Vorteile

I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.

Nachteile

Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.

Eduardo
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 30.1.2020

Boomtown is great as a CRM

Boomtown is great and I do not plan to leave it because it truly helps my business.

Vorteile

The CRM and smart-drip functions are fundamental! I also love how one has an MLS website and you can track your client's clicks, favorites, and interest.

Nachteile

Boomtown Edits
https://boomtown.force.com/successcommunity/s/ideas?utm_medium=email&utm_source=supportcasefeedback

1. When a Zillow leads come in, they are automatically marked as source “Zillow”. When adding a new lead yourself, “ZillowForm” is the only Zillow option; “Zillow” as a source option would be the ideal for organization and they would all stay equal.
2. eAlerts subject line and message can not be edited, can we see editing capabilities please?
3. When a client fills out the contact form, an automatic email goes out to the client. This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message. Can we please have editing capabilities for this message and the subject line?
4. Smart-drip sending at a specific time.
5. Bug found: eAlert % is not populating correctly because it counts leads that have opted out.
6. Bulk change To-Do dates

Kevin
  • Branche: Immobilien
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4,5
Bedienkomfort
4,5
Kundenbetreuung
5

5
Bewertet am 19.10.2015

BoomTown Software Review

Vorteile

The product is easy to use, easy to train employees on, and serves the purpose of what it was designed for. The vendor is always in high levels of communication with us, their clients. They're always working on improving their product with features that are most asked for by their clients. The product itself is designed with real estate in mind and utilizing in-house real estate professionals so they can build out the best product possible.

Nachteile

Though they have a suggestion area where users can submit ideas on how to make the product better, suggestions are ranked upon how many votes they can collect as opposed to advanced users being able to communicate directly to the development team. It would be nice to have more of a liaison in that area rather than hoping users vote for your suggestion. I don't feel like it's the quickest way to get really good suggestions in front of the people that make the decisions on what to work on next.

Stephanie
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.9.2018

The Perfect Solution to Provide Exceptional Customer Service

As a new real estate agent I am so grateful for this tool! I cannot imagine trying to keep track of leads and follow up with everyone in a timely manner without it. It also allows the space for notes on each clients which helps me provide a personalized experience even if I only talked to the lead once 6 months ago. It's helped my business grow quickly!

Vorteile

It is so simple to keep track AND nurture hundreds of leads without ever missing a follow up. Additionally, with notifications, you can contact a hot lead within minutes of registration or interaction. It's the perfect tool to provide the best follow up and customer service. Email templates and drip campaigns make it quick and simple to contact hundreds of potential clients in one day.

Nachteile

It does take some time to get through all the training in order to fully utilize it's potential. You'll have to make sure all your employees go through the training as well. It is intuitive to some degree, it just has an expansive capability that takes some time to take full advantage of.

Adrian
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2021

Make your Job/Life more easy!

Vorteile

This product is what allowed our business to scale. Boomtown allowed our agents to manage more clients with less time. This took their business to the next level.

Nachteile

There have been very few cons to this CRM. When things have come up that need to change with the industry BT has made those changes and is always seeking to improve the platform.

Antwort von BoomTown

We are glad to be a part of your journey, Adrian! Our team is happy to hear that BoomTown has helped you all scale your business. Thank you so much for taking the time to leave us a review, we so appreciate it!

Beantwortet am 23.7.2021
Ricco
  • Branche: Immobilien
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.9.2019

Boomtown Review

I really think Boomtown is outstanding and I have no plans in not using it in my future!

Vorteile

Boomtown has many options it offers it's user that it might seem a bit overwelming but considering the advantages you have over other lead generation platforms it's not. I love Boomtown and I would absolutely recommend it to other realtors who are looking to have a vast amount of leads and organize the client leads.

Nachteile

Better texting templates. I would like for Boomtown to provide better texting templates.

Judie
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.4.2017

Excellent Lead Gen Software & AWESOME company!

We have been with Boomtown for several years and we are continually impressed with the software and the staff. The thing we are even more impressed with is that the company is always looking for new and innovative ways to grow their company and make their software better than any other software. If you are looking for next gen software that will keep up with best practices and trends in real estate - this is the software for you. And if you are looking for a company who truly treats you as a partner - then this is definitely the company you want to work with.

Vorteile

Very cutting edge
Awesome customer service
Always growing and improving

Carolyn
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 24.10.2018

Nice but the price?

When I reach out and say I am considering a change or make any level of a complaint about the viability of leads I get a quick condemnation on how I could better manage the site. The marketing they have done for me has brought many registrations but there are a ton of bogus leads. I will probably make a change to a new system because the price for the CRM part is so high. I have had and been working the system for 18 months and closed 2 buyers. I am a broker owner

Vorteile

The support is great and the CRM works really well. I find the site mostly easy to use on a computer.

Nachteile

VERY limited ability to manage pages, no ability to manage ad word account, SUPER EXPENSIVE. The mobile app is very buggy and limited. It also locks up at least once a month.

Shalee
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 9.10.2020

Great CRM not great Lead Gen

Like it for the CRM! Will keep using for that reason. Wish it synced better with ylopo.

Vorteile

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Nachteile

Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.

Antwort von BoomTown

Thank you for taking some time to leave us feedback, Shalee! We are sorry to hear that you have been unhappy with our lead generation efforts. If you have a moment, we would recommend reaching out to our Support Team to share some specifics, as they can coordinate with our Digital Marketing team to troubleshoot any potential issues or tweak the advertisements. [email protected] is their email address. Thank you!

Beantwortet am 15.10.2020
RICH
  • Branche: Immobilien
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.9.2018

The Silent Real Estate Sentry

It's been fabulous. For those agents that have NOT applied a CRM to their business, this is a great addition. One extra closing pays for the program in spades.

Vorteile

While I sleep, while I am busy with other clients, BT tracks and memorializes my prospective client's every move. It's stealth posture makes me look like a mind reader when I bring up a "property that I stumbled accross this morning" which happens to be the property that my client put hearts all over!

Nachteile

The mobile app. It's a bit cumbersome to drill down to clients information and / or the properties that they were looking at and applying "favorite" titles to.

Robert
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

3
Bewertet am 3.10.2019

SAVE YOUR MONEY

TERRIBLE.....SAVE THE MONEY THEY TALK YOU INTO AND PUT IT TOWARD A SERVICE THAT
AT LEAST GIVES YOU QUALITY LEADS....

Vorteile

Easy to use, Staff is always there to assist, However the Leads are Terrible

Nachteile

Lack of Quality Leads....
terrible vetting
1 yr of overpaying and 0 closed deals...they will say it's from not following up etc
that simply is not true....when you have Leads such as gaye boi, i mean really?
bad phone numbers and emails.....

Deborah
  • Branche: Immobilien
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 1.3.2021

Boom Town Training

Income has gone up

Vorteile

The fast contact with my clients, I can add a note and what do I remember about my client conversation.

Nachteile

I would like a window shopping and one to three years before they buy added to category.

Antwort von BoomTown

Thank you so much for taking the time to leave us a positive review, Deborah. We're glad to hear that things are going well with BoomTown and that your income has gone up!

Beantwortet am 4.3.2021
Nathan
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.11.2018

Great CRM to Follow Up With Clients!

They have great customer support and answer very quickly!

Vorteile

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Nachteile

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

Jennifer
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2017

I've been a loyal BT user for over 6 years and have always been satisfied with their product!

Vorteile

I love how easy the system is to use. I especially like the text feature and the ability to automate so much in terms of follow up. Realtors typically hate follow up so the system makes this piece a breeze.

Nachteile

I do wish you could mass email/text and that there were text campaigns. So many prospects prefer texting and this would allow us to set simple texts regularly.

Jessica
  • Branche: Immobilien
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2019

BoomTown CRM

Vorteile

This is a very advanced CRM and works well for the money. It is easy to use and set up automated drips for emails and texts. The best part about this was the tracking feature within the searches from your website. It told you when anyone came to your site or clicked through the emails sent.

Nachteile

The cost is pretty high for this product. I used this product when my broker supplied it but switched over when I had to pay for my own.

Carl
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 11.12.2018

Expensive but worth it

It has been good, I am not where I thought I would be 6 months in as far as results, as in the leads aren't as hot as I expected, but overall it has been our best option.

Vorteile

The ability to know what a client wants by following their site history. Great feature.

Nachteile

The cost. Starting up in near impossible without having a large budget.

230 Bewertungen