BoomTown Erfahrungen

Vorteile

Our real estate team used Boomtown for 6 years. We loved the service and only moved for one major reason, to allow our administrative staff to use the same platform as our sales staff. We still recommend Boomtown to this day for someone looking to take their sales team to the next level. It is by far the most visually appealing real estate software, which makes it incredibly easy to use. I loved the ease of sorting clients by various criteria, to specialize the call lists for the day. The MOJO dialer integration led to major success for our team. If you are looking for a CRM, this one is worthy of a look!

Nachteile

We had to use Top Producer for admin (listing and contract management) which did not communicate directly with Boomtown. This forced us to audit and upkeep 2 systems simultaneously, and led to a lack of communication between sales and admin staff. If Boomtown made the platform user friendly for contract and listing management-we would have stayed indefinitely.

Vorteile

The leverage I could have gained with the automation.

Nachteile

I didn’t like that the Consierge occasionally sounded like it was automated.

Nachteile

Their dishonesty!!!!!! Nothing at all it doesn’t work. I didn’t like anything about it. They hold you hostage until your contract is up. DO NOT SIGN UP WITH THEM!!!!!!!!!

Vorteile

Easy to get client information
Calendar and reminders are very helpful.
Easy to update client information all from one screen.

Nachteile

Nothing. The system does allow you to do anything that you need to do. Its user friendly. Team members can also access client information. I really can't say anything negative about Boom town.

Vorteile

Keeps me on track with contacting my database.

Nachteile

The price is the least favored feature... aside from that I use it and love it.

Vorteile

It is unbelievably user friendly and is well organized. I've never seen a database as user friendly as this one.

Nachteile

Clients entered into the database cannot be deleted, even if multiple people with the same name and number exist.

Vorteile

It is very easy to use. Like most programs it does take some time to understand all the ends and outs of a program, but once you get the hang of it it comes very easily.

Nachteile

Having to log out because your toggle bar doesn't want to show up. There are quite a few glitches as well that occur more often than they should. However, it does not take up a ton of time to log out and log back in. It is more of an inconvenience.

Vorteile

The fact that I can communicat with multiple buyers and sellers on a large scale helps us improve our deal pipeline and close more deals.

Nachteile

Outated UI/UX but they have been getting better with updates.

Vorteile

I love this database great source for your clients information Easy to use on any mobile device

Nachteile

I love the data base. I have not had any issues on it.

Vorteile

I love the ability to log a call or email through Boomtown so I can easily see who I need to follow up with, or the last time I spoke with someone. It has given me a great deal of leads with a decent success rate. The system is very easy to use, the tutorials are amazing, and Boomtown even does live trainings in larger cities you can attend to learn more about the features and functionality. The information in Boomtown is well organized and easy to edit.

Nachteile

Someitmes I feel like perhaps it is too robust. There are so many features and things it can do I get lost in trying to learn how to use or implement the new features and I constantly worry that there may be a feature that makes what I'm doing easier that I don't know about.

Vorteile

The CRM and smart-drip functions are fundamental! I also love how one has an MLS website and you can track your client's clicks, favorites, and interest.

Nachteile

Boomtown Edits
https://boomtown.force.com/successcommunity/s/ideas?utm_medium=email&utm_source=supportcasefeedback

1. When a Zillow leads come in, they are automatically marked as source “Zillow”. When adding a new lead yourself, “ZillowForm” is the only Zillow option; “Zillow” as a source option would be the ideal for organization and they would all stay equal.
2. eAlerts subject line and message can not be edited, can we see editing capabilities please?
3. When a client fills out the contact form, an automatic email goes out to the client. This automatic email currently can not be edited. It asks the client to call, but no phone number is provided in the entire message. Can we please have editing capabilities for this message and the subject line?
4. Smart-drip sending at a specific time.
5. Bug found: eAlert % is not populating correctly because it counts leads that have opted out.
6. Bulk change To-Do dates

Vorteile

The product is easy to use, easy to train employees on, and serves the purpose of what it was designed for. The vendor is always in high levels of communication with us, their clients. They're always working on improving their product with features that are most asked for by their clients. The product itself is designed with real estate in mind and utilizing in-house real estate professionals so they can build out the best product possible.

Nachteile

Though they have a suggestion area where users can submit ideas on how to make the product better, suggestions are ranked upon how many votes they can collect as opposed to advanced users being able to communicate directly to the development team. It would be nice to have more of a liaison in that area rather than hoping users vote for your suggestion. I don't feel like it's the quickest way to get really good suggestions in front of the people that make the decisions on what to work on next.

Vorteile

It is so simple to keep track AND nurture hundreds of leads without ever missing a follow up. Additionally, with notifications, you can contact a hot lead within minutes of registration or interaction. It's the perfect tool to provide the best follow up and customer service. Email templates and drip campaigns make it quick and simple to contact hundreds of potential clients in one day.

Nachteile

It does take some time to get through all the training in order to fully utilize it's potential. You'll have to make sure all your employees go through the training as well. It is intuitive to some degree, it just has an expansive capability that takes some time to take full advantage of.

Vorteile

This product is what allowed our business to scale. Boomtown allowed our agents to manage more clients with less time. This took their business to the next level.

Nachteile

There have been very few cons to this CRM. When things have come up that need to change with the industry BT has made those changes and is always seeking to improve the platform.

Vorteile

Boomtown has many options it offers it's user that it might seem a bit overwelming but considering the advantages you have over other lead generation platforms it's not. I love Boomtown and I would absolutely recommend it to other realtors who are looking to have a vast amount of leads and organize the client leads.

Nachteile

Better texting templates. I would like for Boomtown to provide better texting templates.

Vorteile

Very cutting edge
Awesome customer service
Always growing and improving

Vorteile

The support is great and the CRM works really well. I find the site mostly easy to use on a computer.

Nachteile

VERY limited ability to manage pages, no ability to manage ad word account, SUPER EXPENSIVE. The mobile app is very buggy and limited. It also locks up at least once a month.

Vorteile

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Nachteile

Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.

Vorteile

While I sleep, while I am busy with other clients, BT tracks and memorializes my prospective client's every move. It's stealth posture makes me look like a mind reader when I bring up a "property that I stumbled accross this morning" which happens to be the property that my client put hearts all over!

Nachteile

The mobile app. It's a bit cumbersome to drill down to clients information and / or the properties that they were looking at and applying "favorite" titles to.

Vorteile

Easy to use, Staff is always there to assist, However the Leads are Terrible

Nachteile

Lack of Quality Leads....
terrible vetting
1 yr of overpaying and 0 closed deals...they will say it's from not following up etc
that simply is not true....when you have Leads such as gaye boi, i mean really?
bad phone numbers and emails.....

Vorteile

The fast contact with my clients, I can add a note and what do I remember about my client conversation.

Nachteile

I would like a window shopping and one to three years before they buy added to category.

Vorteile

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Nachteile

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

Vorteile

I love how easy the system is to use. I especially like the text feature and the ability to automate so much in terms of follow up. Realtors typically hate follow up so the system makes this piece a breeze.

Nachteile

I do wish you could mass email/text and that there were text campaigns. So many prospects prefer texting and this would allow us to set simple texts regularly.

Vorteile

This is a very advanced CRM and works well for the money. It is easy to use and set up automated drips for emails and texts. The best part about this was the tracking feature within the searches from your website. It told you when anyone came to your site or clicked through the emails sent.

Nachteile

The cost is pretty high for this product. I used this product when my broker supplied it but switched over when I had to pay for my own.

Vorteile

The ability to know what a client wants by following their site history. Great feature.

Nachteile

The cost. Starting up in near impossible without having a large budget.