Nutzerbewertungen im Überblick
Über BigTime
BigTime ist eine Online-Lösung für Zeiterfassung und Abrechnung, die für professionelle Dienstleistungsunternehmen in Bereichen wie Buchhaltung, Ingenieurwesen, Regierungsverträge, Rechts- und IT-Dienstleistungen entwickelt...
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- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We use BigTime for Professional Services Automation. It is great for our multilevel company.
Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.
Vorteile
BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.
Nachteile
the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.
Antwort von BigTime Software
Denise,
Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!
We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected].
Thanks again!
The BigTime Customer Success Team

- Branche: Marketing & Werbung
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy entry of time and expenses using Bigtime
Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.
Vorteile
BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.
Nachteile
The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
BigTime is great for consultants working in a remote office environment.
I haven't worked with other programs, but overall my experience with BigTime has been very good.
Vorteile
BigTime time and expense entry for specific job/tasks is easy for users. Invoice creation using the time and expenses entered is seamless, yet flexible. Once invoices have been emailed to my clients I can easily track my client's activity to ensure that the invoice has been viewed. If my email transmission has failed I get a notification.There are plenty of webinars available to use for self-guided learning. Also, there are live webinars for new users to gain knowledge about BigTime. Reading the blog posts is helpful too.BigTime support has been very helpful if I reach out with any issues. I recently worked with [sensitive content hidden] for over an hour to solve an issue. He was very patient and was determined to solve my problem during our call.
Nachteile
There are a few hiccups with taxation for Canadian users. BigTime has been working on improving these features.I would like to see more options for invoice PDF templates so that the invoices are better looking.I really struggle with customizing BigTime reports when any of the standard reports don't meet my needs.There are a few issues with syncing to QBO, but BigTime support staff have been helpful in trying to resolve these issues.
Die besten Alternativen zu BigTime
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Project Management/Budgeting
As someone who considers themselves tech savy, I am having issues with this software creating more issues than being helpful. The webinars should incorporate more consumer questions or feedback, especially if there are common themes with user questions or issues.
Vorteile
BigTime has the potential to be very user friendly, however, there is a learning process. Not everything is the same. For example, when I run one budget report, submitted time is not included, while in another report it is.
Nachteile
The data does not always auto populate and the software should be able to generate numbers and percents on its own... I should not have to go in and manually input % complete, it should be done on it's on as the team moves forward within the project.
Antwort von BigTime Software
Robyn,
Thanks for leaving this review and letting us know about your struggles and concerns. BigTime's flexibility does have it's downsides and often that comes into play in terms of the learning curve. However, we will have one of our Success Team reach out to you directly and help with these specific issues. In the meantime, definitely take a look at our Knowledge Base (http://kb.bigtime.net/), which has hundreds of articles on things like custom reporting (http://kb.bigtime.net/using-bigtime/using-reports/creating-your-own-reports-in-bigtime/creating-custom-reports/) and creating % complete invoices (http://kb.bigtime.net/using-bigtime/invoicing/creating-draft-invoices/creating-percent-complete-invoices/) which auto populates task percentages for you.
We hope this helps, and keep an eye out for an email from one of our Success Team members.
Thanks again,
BigTime's Customer Success Team
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Connect with humans who understand the product and its purpose
Fast and effective
Vorteile
It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.
Nachteile
I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Accounts Receivable/Accounting Manager BigTime Review (Not project management)
The training was really amazing. And the capabilities made it well worth the switch from Productive.
Vorteile
The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.
Nachteile
I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.
Warum BigTime gewählt wurde
Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainersZuvor genutzte Software
ProductiveGründe für den Wechsel zu BigTime
I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Small Business Review of BigTime
Overall, BigTime is effective and does what we need it to do. We are happy with it. Customer Support is also really good. They are helpful, patient, and thorough.
Vorteile
BigTime has all the features we need to track time and expenses and automate billing. Forecasting and utilization tools are also great features which allow us to better manage staffer availability so clients are covered and staffer's aren't over worked. Reporting and analytics are very good, though there are some reporting features that could be improved
Nachteile
There are some idiosyncrasies that can get tiresome; date ranges disappear constantly when drafting invoices; there are features that have an adverse effect on rate population if not used properly, some internal functions clash if entered (or not entered) in multiple places, online tutorials could be better, live chat can take a very long time - i have noticed that upgrading to Premier has helped - the wait is now no more than a few minutes.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
BigTime Review by M.T.
Overall, my experience with BigTime was positive. The platform's robust project management features provided me with the tools I needed to effectively plan and execute my projects. It helped me stay organized, track progress, and manage resources efficiently. While there was a learning curve associated with some advanced features, once I became familiar with the platform, it significantly improved my project management workflows. The availability of support resources and responsive customer service further enhanced my overall experience with BigTime. I would recommend it to others seeking a comprehensive project management solution.
Vorteile
One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity.
Nachteile
While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Zendesk is wonderful/excellent service
Wonderful/Excellent service
Vorteile
Tract Time/Billing/invoicing. It is wonderful to be able to invoice so easy and worry free.
Nachteile
when the sync button will not work with QB.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
New User of Big Time
Using Big Time will certainly save time in processing monthly invoices. I was also very happy with the "chat" assistance. So friendly , attentive and able to resolve concerns quickly
Vorteile
New user of Big Time and immediately found the ease of working through the portal. User friendly - easy to use and navigate
Nachteile
No major concern so far - as a new user I dont expect to have any issue
- Branche: Architektur & Planung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Onboarding
Vorteile
The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.
Nachteile
Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.
- Branche: Bildende Kunst
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
BigTimeAwesome
All of our work is fixed fee and this allows us to track time and materials live to help us stay on budget and maintain profit margins
Vorteile
This system was very easy to implement, gives live view into project health and support is amazing.
Nachteile
Needs more dashboard options, scheduling is a bit basic and Quickbooks integration has been a bit buggy
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Experience was rough in the beginning. It would be VALUABLE for onboarding to be completed by...
full integration with our financial software - invaluable... there are many great software solutions out there that do what they do fantastically, however they lack full detailed integration with financial software... not Big Time! BigTime allows you to manage workflow and not miss deadlines. You can quickly reassign work, monitor deadlines, track phone calls/messages, assign tasks, view work in progress, allocate work, and also track all financial functions related to this work inside your financial software. No more having to track accounts receivable and client payments in two systems. After spending 8 months with 2 people trying and testing multiple practice management solutions, Big Time was the best and satisfied all of the "critical" requirements.
Vorteile
The ability to communicate in detail with QBD and QBO. FYI to all who job cost... You CANNOT job cost in QBO. It is not a limitation of BigTime, it is a limitation of QBO. Which is what i mean by my partial experience answer above... (allow more text there).. if onboarding is completed with a premeeting checklist about the firms existing workflow and time management and by someone intimately familiar with the industry that is using BigTime the cons below could be addressed upfront. The team at BigTime were difficult to get a hold of but once they were aware they worked like crazy to get us setup and working in the time frame we had. We moved our QBO file back to QBD (we had to do the testing on our own because the team at BT didn't know why job costing wasn't working in QBO) Once we moved back to QBD the job costing, invoicing, payroll work like a charm inside QBD. Hands down, it is the best integration with QBD of any practice management software out there... We had 2 people who spent 8 months testing many software solutions... most were lacking at least 1 "critical" requirement... Big Time was not. As we become aware and work through things like "terminology" we are becoming more and more confident in the workflow and keeping track of what is due when and who has what and what state the work is in. This is key as we go into tax season but also something we cannot live without on a day to day basis as 95% of our work is recurring on various time schedules. Thank yo
Nachteile
The wide range of terminology used in the software is confusing and causes errors to be made during implementation. Examples: Start Date and End Date... without these terms being defined you would think that start date is the day the work should begin and that End Date is the DUE DATE. Not so within Big Time. For recurring tasks, Start Date means Due Date in Big Time language. Another example: Completed vs Archived. Completed in most software solutions means that the job is finished or done; and archived means done and sent to storage with no recurrence nor future work is expected. In Big Time the term Archive means Completed or Finished or Done and removes the task from the workflow list and generates the next task in the reccurence. In BigTime the term Completed means something different... still unsure what it means because even when you update a task/project status to "completed" the task remains on the workflow list.
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The training sessions have been paramount to my success with using the software. Brea rocks!
Ease of use with Quickbooks integrations and lots of customizations for staff
Vorteile
Straight forward navigation on all tabs makes all operations easy. I like that all of the administrator functions are kept fairly simple; there are a lot of great ways to customize almost everything, without being overwhelming to learn. Most customizations are nice since you really only need to set them up once, then make small tweaks until everything is just right. The software will be very easy to train new employees to use. I love that it links to Quickbooks; I have so much less leg work than my previous software when it comes to data entry. So far a fairly smooth transition from the previous software.
Nachteile
While there are a lot of ways to customize the appearance of pages for employees, the invoices are still fairly restrictive. I find it odd that I can't change little things like: justifications (Overall message stuck in the center of the page and I can't indent it lower), and the job name is right justified and continues long names to the next line mid word sometimes; the color or boldness of each text line (ex. I would like the job name bold or larger font and some lines to be in color). I know these changes can be made as a word doc, but then it won't change my template in Big Time.. Second, creating a report to my liking has been very challenging. I need a monthly report for each project manager with an individual detailed overview of each project every month. However, when I have tried to tailor existing reports or make my own I always get an error that my report can't be created. Third, our billing cycle falls mid month and it would be preferable if timesheets and billing could be broken up by custom billing cycle rather than monthly. It's hard to track the cycle with just a weekly timesheet view. It's a change we can work with, but it requires a lot of extra work for the admin to constantly filter in invoicing. Lastly, the character limit on job titles is painfully small. We have a hard time getting all crucial information to fit. It would help dramatically if the job info screen had a place to record the address of the job.
- Branche: Öl & Energie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I still recommend this product after having using it for 10 years
Time tracking, expense reports and invoicing all comes out of the same information that is entered in one place: BigTime We use QuickBooks for accounting and the BigTime information flows easily into QuickBooks at a nightly synchronization.
Vorteile
The ease of use and setup, management and flawless connection to QuickBooks to post information and allow us to invoice clients, print and pay expense reports and collect project information in an easy to use project database. Time tracking is a breeze and built in reports allow us to view important information with a few clicks.
Nachteile
That the BigTime monitor is not a service but it requires an account to be always signed in in order to run. I hope it can be converted to a service that we don't have to worry about.
Antwort von BigTime Software
Mary,
Thanks so much for your review - hearing good things from our customers always makes us happy, but hearing good things from our customers from the past decade really makes our year! :)
We're very pleased to hear that we're doing things well in your book and we're going to try really hard to keep doing so and maintain your positive impression of us. Regarding the Sync Manager, it's actually the security requirements of Quickbooks that prevents us from creating a stand-alone service, so as long as Quickbooks keeps their security as is, then our hands are unfortunately tied.
Please do let us know if there's anything else we can do for you, or if we can assist in anyway!
The BigTime Customer Success Team

- Branche: Outsourcing/Offshoring
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
BigTime saves the time in timekeeping!
If you want to have the confidence in the accuracy of how many hours you bill your client for a certain project or if you want your employees to save time in creating their timesheet, choose BigTime!
Vorteile
BigTime saved us from doing biologs, logging out and also the need of us to keep track by ourselves the time we spent for a single project. It is an online application where you can input how many hours did you consume just to create or to lead a single project versus the other projects that you are doing.
BigTime saved me more time in logging in and logging out, and also keeping track with how many hours of work I did for the day.
Nachteile
What I don't like about BigTime is that sometimes when you submit your timesheet, it creates duplicates times. So instead of just sending 40 hours of work in a week sometimes it gets doubled or tripled.
Antwort von BigTime Software
Eman,
Thanks so much for posting a review for us here - we really appreciate everything you have to say and your taking the time to post a review. :) We are very pleased that our software is saving you time and freeing you up to do your job and run your business - that's precisely what we created BigTime to do!
Regarding your duplication of time, please do not hesitate to reach out to our Support team ([email protected]) if this persists, as this is definitely not the norm for BigTime functionality. We'd be happy to help out and get this corrected. :)
Feel free to reach out to us on the Customer Success Team as well.
Thanks again,
The BigTime Customer Success Team
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Invoicing Webinar
I love the software for invoicing.
Vorteile
I think the software is very user friendly, however, there are parts of it that I have never used and not sure how to use it.
Nachteile
I think the software is very easy to use, but I would like to know more about how to use the features I don't use.
Antwort von BigTime Software
Terri,
Thanks so much for this review! We're most pleased that you found our Invoicing Webinar useful and that you're also finding your BigTime user-friendly and easy to understand. In regards to learning more about BigTime, there are many options:
Knowledge Base: http://kb.bigtime.net/ - we have 100's of articles on almost every topic imaginable about BigTime here. Just type in what you're looking for and hit enter!
Blog - https://blog.bigtime.net/ - our weekly updated blog has tons of excellent articles: industry best practices, tips & tricks, frequently asked questions, and much more!
Webinars - https://www.bigtime.net/webinars/ - webinars that cover multiple topics offered each month. All free, all the time.
Also, please do not hesitate to reach out to our Customer Support or Customer Success Teams - we're happy to help!
Thanks again,
The BigTime Customer Success Team
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Big Time Review
I really love Bigtime because of the customer support. Without that this would be extremely challenging. I hope there will be more development to make the program more fluid for various types of projects.
Vorteile
Simple interface, fairly user friendly, and customer support!
Nachteile
The behind the scene formulas are not always intuitive - negatives mean positives and vice versa. There isn't a ton of flexibility with customizing the workflow as it relates to the process in our studio. For instance, we had to set up our tasks as labor codes and each timesheet entry that has a different labor code needs a new line. There is often a lot of back and forth to understand workarounds. Also trying to understand how to display something the way we want to see it is challenging and without the support we would have been lost.
Antwort von BigTime Software
Amy,
Thank you for taking the time out of your day to post a review for us here at BigTime. We are very pleased that our software and support and proving helpful to you. Also, we wanted to let you know that in addition to our support offerings, we have an excellent Knowledge Base that can also be used to assist you when you have questions. Feel free to check it out here:
http://kb.bigtime.net/
Please do not hesitate to reach out to us should you have any questions - we look forward to hearing from you!
The BigTime Customer Success Team
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
At last we could prioritize our client support in proper way
It was a good quick option to organize our support team billing.
Vorteile
One of our projects is in support stage.
Team of 15 people is still there on all lines of support.
The deal is that requests from our clients are coming at random moment of time and require from 1 hour to several days to handle.
I feel with BigTime it came to more order. Now we can form kind of backlog of client requests and also track time people spend for their processing. For clients that have series of similar requests, we are able to find past communication history and get all required stakeholders together to sort out things once and forever. From other side, some of clients have paid support contract with us. As they see how each of their requests is priced at the realtime they also prioritize their requests in more smart way.
Nachteile
I am unable to view most of reports on my mobile phone.
Also there's no way to create shortcuts for the most useful functions that sometimes are hidden deep inside the app.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Core features have degraded - Buggy updates
Vorteile
This product is easy to track time with. When features work, the dashboards and reports are helpful for analysis.
Nachteile
It is difficult to use reporting because it breaks frequently. This seems to have occurred more often over the last several months than earlier in our time using the product. Customer support acknowledges bugs, but development is slow to correct key features, such as the loss of the ability to export simple reports to Excel. The product seems to over promise and underdeliver a lot of the time. We recently upgraded one of the modules based on meetings with the sales team. Shortly after purchasing, key dashboards suddenly stopped working. Communication could be improved. Customer service has acknowledged being aware of a bug before we reported it, but never let us know. I would value communication regarding the health of the product to help with our planning, rather than the frequent marketing notices.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
implementation support was lacking
the software is nice, the implementation guy and the support team does not seem to know it well enough
Vorteile
ease of use, sync with Lacerte, cloud, layout and features
Nachteile
Implementation person assigned to us ([SENSITIVE CONTENT HIDDEN]) lacked good knowledge on the software and was vague and unclear on best practices of the software, did not have a full understanding of features, import capabilities, etc. We purchase the data import package and that process was bad, the numbers did not match ours, he just told us the import was done and provided not reports to show the numbers matched. Also the WIP import time was not able to be billed and he pushed us to support.
Antwort von BigTime Software
Carlos,
Thank you for posting your review for us here at BigTime. We sincerely appreciate all of the feedback from our customers and we're glad that you're finding the software easy to use and that our features are working well for you.
We do apologize for your data import related experiences and please know that we're taking your feedback to heart and examining our processes to ensure that our BigTime customers receive only the best training and support.
Thanks again for letting us know. Please reach out if there is anything we can do to help.
Thank you,
The BigTime Customer Success Team

- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Bookkeeper
I am delighted with representative and the rest of the staff at BigTime they provide topnotch service! You definitely get your bang for your buck $$ with Bigtime.
Vorteile
The bosses and staff enjoys working with BigTime because the support is so wonderful. They are friendly and very knowledgeable, If I have questions and concerns with various issues the BigTime staff has been amazing. Several times I have had representative. as a support technician and if I cant seems to explain myself she will make extra effort to verify what the issue is.
Nachteile
So many options it can become overwhelming.
Antwort von BigTime Software
Tammy,
Thanks so much for leaving this wonderful review for us here at BigTime - we truly appreciate it! We are very pleased that you are finding our support staff knowledgeable and helpful - we work very hard to provide the best services and software in the business.
If there is anything else we can do for you, please do not hesitate to reach out to us here at Customer Success.
Thanks again!
The BigTime Customer Success Team
- Branche: Tiefbau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Controller
We are still implementing
Vorteile
User friendly Dashboards however set up is much more than originally thought
Nachteile
More difficult to integrate with Quickbooks that originally told.
Antwort von BigTime Software
Paula,
Thanks so much for submitting a review for us - we sincerely appreciate hearing from all of our customers. We're very pleased to find that the Dashboards are user friendly and we understand that the front-end load for implementing BigTime can be a bit much, but luckily, once this is complete, using the software becomes much easier. Please do not hesitate to reach out to our Support Team, or your Customer Success Representative - we're always happy to help.
Thanks again,
The BigTime Customer Success Team
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy and effective
It captures and organizes my team´s times and expenses, providing great operational and management reports, plus information for Project Management EVA (Earned Value Analysis) control.
Vorteile
The simple and straight forward interface, information structure and ease to operate.
Nachteile
There isn´t anything I don´t like. The only issue I had so far was exporting reports to Excel 365 on a Windows 10 laptop.
Antwort von BigTime Software
Yael,
Thanks so much for taking the time to post a review for us here at BigTime - we truly appreciate it. :) We're very pleased to hear that you find our interface straight forward and easy to operate and that you've got no complaints to speak of! We work hard to provide excellent software and services to our customers but please feel free to reach out if there's anyway we can assist you further.
Thanks again,
The BigTime Customer Success Team
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
BigTIme makes time and expense tracking easy.
Vorteile
The web interface works well and is very intuitive to use. Since it is cloud based you can aceess it from any web browser.
Nachteile
I would like to be able to have more than one timer running concurrently, but I understand wht this is not allowed.
Antwort von BigTime Software
Al,
Thanks so much for leaving a review for us here on Capterra, we truly appreciate it. We're also very happy that your BigTime is making your life a little easier by helping you record your time and tracking your expenses via the web!
Regarding your question about running multiple timers at once - the reason for this is straight forward: BigTime timers are not a clock-in/clock-out system, but are tracking your time minute-by-minute, second-by-second, like a stopwatch. If you could run multiple timers at once, then, there's a possibility that you might double-charge some customers, or even accidentally charge "Customer A" for work that was actually done for "Customer B"- and no one wants that. However, it's very easy to switch from one timer to another - just a click!
If you'd like more info on timers, please check out this KB Article: https://kb.bigtime.net/using-bigtime/tracking-time/using-timers/
We hope this helps!
The BigTime Customer Success Team