Nutzerbewertungen im Überblick
Alle Bewertungen zu Benchmark Email Filter anwenden
Nutzerbewertungen zu Benchmark Email durchsuchen
Alle Bewertungen zu Benchmark Email Filter anwenden

- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
A good option, but not the best option
I provide consultancy as a freelancer for the implementation and operation of IT and marketing services for self-employed professionals and small retailers, such as lawyers, dentists and real estate agencies. In order to find a tool to use as a standard for mail marketing, I recently tested Benchmark mail, but I decided not to stick with it.
Vorteile
Clean, intuitive interface, user doesn't need to learn anything. Just log in and start using. For what it offers, it has a lower monthly price than competitors of the same level.
Nachteile
I needed customer service support and my issue took days to get answered and resolved. Furthermore, although it is possible to create campaigns, newsletters and customer journeys through automation, on other platforms this can be done in a much more intuitive way.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Software!
With Benchmark I'm able to communicate with all of my clients, inform them about new deals, and work to promote my business well. Not only that, but Benchmark also provides us with valuable statistics about how our well our email was received.
Vorteile
This software is extremely organized and user friendly. I am able to navigate my emailed newsletters with ease and convey everything in one place.
Nachteile
There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Using Benchmark for last 8-9 years
Excellent - till a year back
Poor - since the last few months (just unacceptable)
Unless there is restoration of Benchmark used to be, we will stop using the platform
Vorteile
Ease of use ... pro-active helpdesk
This has been reason that we have been using the platform for so many years
Nachteile
There has been a serious deterioration in the quality of the platform. Delivery rates have dropped upto by about 90-95% of what it used to be. Frivolous checks have been introduced that even your helpdesk is helpless to explain. Currently the platform as good as useless for us and already we have started working parallel to other platforms where are getting similar results that we used to get using Benchmark.
All our emails through your platform is directed only to our clients or prospective clients who have signed with us to receive communication from us.
Antwort von Benchmark
Hi Ranjan,
We're sorry to hear that you feel this way. Email is a constantly evolving medium and we work hard to keep our processes up-to-date with best practices to ensure deliverability.
While I don't have the information I need to identify your account and speak to the issues at hand, if you would contact our support team via phone, chat and email, we can review your account to see where we may be able to help.
- Benchmark Team
Die besten Alternativen zu Benchmark Email
- Branche: Unterhaltung
- Unternehmensgröße: 11-50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Used for our monthly investor updates
Great! Just annoying to have emails go to spam.
Vorteile
I liked how simple it was to create email groups, template emails and email campaigns. It's literally the easiest one to use and I used MailChimp for a long time before switching to Benchmark.
Nachteile
My emails would often go to Junk. I even "warmed up" my email, but I still had problems.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Loving It!
Very happy!
Vorteile
As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it!
Nachteile
The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet!
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Easy to Use Email Marketing
I think this is a good free software to use for basic email marketing.
Vorteile
I liked using this email marketing software when I was just getting started. It had a free and cheap first tier account. I used the forms to integrate onto my website. I also sent out weekly emails to my list. I also used some of the "light" email automations.
Nachteile
In order to use more complex email automations, you have to switch over to a paid tier.

- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
simple yet powerful
Vorteile
benchmark provides a great WYSIWYG editor - much better than most and all of the preset templates are fully responsive. Navigation is simple, the layout is clean, and the reporting functionality is great. seamless automation mapping makes setting up automated campaigns a breeze. GREAT customer service is also a bonus.
Nachteile
Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers. image storage is limited to 10mb without upgrading to unlimited for an additional five a month. Deliverability is ok but could be further improved but is getting better.
Antwort von Benchmark
Thanks for the review Mathew. We have worked countless hours to get the editor where it's at. It makes our day to read a comment like this :). At this time, email delivery is our top priority and we look forward to continuously improve our sending methods for best delivery to the inbox. Thank you for choosing Benchmark and for taking the time to write this review.
- Branche: Unternehmensberatung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Benchmark
Overall, initially Benchmark was OK. The business problem I was solving with this product was sending out email campaigns.
Vorteile
The feature I liked the most about Benchmark Email was the automated email campaign.
Nachteile
The main issue I had with Benchmark was the deliverance of my emails. For some reason, once my emails were sent out, according to the report in Benchmark, emails were not being opened. That was very strange that none of my emails were being opened.
In Betracht gezogene Alternativen
Constant Contact
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great email marketing software!
We have been able to keep in touch with our customers more consistently and easily! We have been able to directly track emails sent out to segmented lists that have converted into immediate sales.
Vorteile
A great combination of ease of use and high functionality.
Nachteile
There really isn't anything I don't like about the software.
Antwort von Benchmark
Hello Isaac,
Thank you for your great feedback.
We're glad to know Benchmark has helped you convert your communication into immediate sales.
- Benchmark Team

- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
My Experience with Benchmark Email.
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.
Vorteile
Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.
Nachteile
I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.
Antwort von Benchmark
Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)
- Branche: Eventservice
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great list management and decent email software
Benchmark helps us communicate with our clients in a way that is both easy for us to use and easy on the eyes (for clients).
Vorteile
Creating and using lists is very easy, especially with the new upgrades! Adding contacts to lists works well with various options. I tend to upload excel files to make new lists, very easy within Benchmark.
I do like that it's easy to merge lists -- and that the software only accepts one contact (if that contact is already on the merge to list).
Somewhat easy to use when creating emails -- selecting blocks and design [but the source code isn't as easy to decipher and use (my commands do not seem to "take").] Using attachments and links and media is pretty easy as well.
The reports (opens, click thrus etc) are very good! [However with the new interface, it's not as easy to back-track to the original Email Report (I find myself having to choose again from the report list).]
Nachteile
I don't really like that I can't "re-send" emails on my own schedule (not have to wait 1 week after last send).
Also, emails from Benchmark DO get caught up in Junk Spam Trash Promotions folders of recipients and we do need to remind them (often) to check for their email.
Also, when "copying" an email to use and re-name as a new email, I do not like that the software selects the "old" contact list to also mail to -- I've mistakenly sent emails to old contact lists and that was not a good thing in my situation.
Antwort von Benchmark
Hello Marcy,
Thanks for your feedback.
Whenever you have a moment, chat with us and let us know about your concerns, we'll be glad to assist you.
- Benchmark Team
- Branche: Unternehmensberatung
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use and scalable
Email marketing , small business
Vorteile
Easy to use and very practical, code, 3th parts options, partnert programs
Nachteile
Sometimes emails go to spam and reports dont show exactly what happened
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Benchmark Email
Price and technical supportAntwort von Benchmark
Hello,
Thanks for your review. Please let us know what you need to see on your reports. We're always improving our features.
- Benchmark Team
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Email feedback from
Average
Vorteile
Good for normal email campaign and good that BM has inbuilt list of unsubscribe and invalid contats
Nachteile
Not at all suitable for heavy automation no form for opt out like mail chimp offer
Antwort von Benchmark
Hello Mohammed,
Thank you for the feedback.
Whenever you have a moment, chat with us and ask us about our Manage Subscription form and share with us other concerns you may have.
- Benchmark Team
- Branche: Medienproduktion
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Review
We have been using it for a long time
Vorteile
This software is practical to use in a daily v
Nachteile
The e-mail sender is always changing so the receiver can not record the e-mail address in is non spam list.
Antwort von Benchmark
Hi,
Thank you for your feedback.
Whenever you have a moment, please chat with us, we'd love to assist you on the email sender matter.
- Benchmark Team
- Branche: Bildungsmanagement
- Unternehmensgröße: 11-50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Looks professional and easy to use
Good. I like the software.
Vorteile
Looks very professional and designs are gorgeous, giving a high-end and legitimate look for our company. I was also surprised and how easy and intuitive everything is. No need to sit through a training when you can figure everything out on your own, quickly. I especially like the free version.
Nachteile
The upgrade for a payment plan doesn't seem worth it for what we use it for. We just need the basics, not all the other bells and whistles.
Antwort von Benchmark
Hi,
Thanks for your feedback and high rating.
Whenever you have a moment, chat with us, we'd love to share with you how to get the best out of your paid account.
- Benchmark Team
- Branche: Fotografie
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great software
Benvhmark is easy to use and hreat product
Vorteile
Easy to use. Use the software daily and I never have a problem
Nachteile
Nothing. The software is great to use dsily
Antwort von Benchmark
Hello Lynette,
Thanks for your review and high rating.
- Benchmark Team
- Branche: Großhandel
- Unternehmensgröße: 51-200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good service but inconsistent
It’s good product for the price.
Vorteile
I like how easy it is to manipulate and how quickly it sends immediate messages. Scheduled messages are always on time. Very easy to use and generally quick to create messages that are effective.
Nachteile
Sometimes the “from” address changes even when sent from the same account. Also, sometimes the messages don’t appear like the samples to the same email platform.
Antwort von Benchmark
Hello Julie,
Thank you for the feedback.
Please don't doubt in calling us whenever you have a concern.
- Benchmark Team
- Branche: Telekommunikation
- Unternehmensgröße: 51-200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Simplified E-mail Communications
We've been using it for years, with very few issues.
Vorteile
Generally, it's very easy to use, and very intuitive. I love the fact that I can remove the Benchmark logo so that I'm not advertising Benchmark, but promoting our company's products instead.
Nachteile
Once in a while, it can get quirky, and not let me set things up exactly as I'd like. In those instances, Customer Support has been helpful to resolve issues.
Antwort von Benchmark
Hello Laura,
Thank you for the review.
- Benchmark Team
- Branche: Unternehmensberatung
- Unternehmensgröße: 11-50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
User experience
We are using benchmark for sending new product information and training announcements to all our clients and this is also helping us capture clients who are looking for more details on the program.
Vorteile
Precise report is generated for each email campaign which is easy to review and reflect on campaign performance
Nachteile
Cleaning up hard bounce emails accounts is taking long time as Benchmark doesn't have one client remove hard bounce accounts from all contact list
An option to download the report would be much appreciated as it will help us reduce manual report generation, which needs to be submitted to management every week.
Antwort von Benchmark
Hi,
Thanks for your feedback.
Whenever you have a moment, chat with us and ask us about a solution for cleaning hard bounces and to export your needed report.
- Benchmark Team
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 51-200 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great features, better price!
Overall, we have experienced no issues with Benchmark. Our sales team is utilizing specific templates to enhance their communications to prospective customers and our slaes flyers are getting a broader reach.
Vorteile
This software is easy to use and navigate through. Easy to train non-HTML users how to create simple emails.
Nachteile
The survey functionality is very limited within the software.
Antwort von Benchmark
Hello Bryan,
Thank you for the feedback and high rating!
- Benchmark Team
- Branche: Internet
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent email marketing tool and possibly the best free start up package available.
It has allowed to start my email campaign with no initial outlay. For someone starting out in internet marketing this service is hard to beat.
Vorteile
Free to open your account and gather up to 2000 subscribers, making this service hard to beat for entrepreneurs to get started in email marketing. Very simple to use and understand.
Nachteile
A little more Wordpress integration would be very welcome and the selection of sign up forms is a little limited.
Antwort von Benchmark
Hello Mike! Thanks for the review. Our free account allows startups to test the waters with email marketing to prove it's success without spending a dime! In regards to Wordpress, have you tried our plugin? You can find it by searching for "Benchmark Email Lite" in Wordpress. If you would like to see improvements on the plugin, please don't hesitate to reach out with your suggestions. We'd love to hear your ideas.
- Branche: Einzelhandel
- Unternehmensgröße: 11-50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Benchmark Email for small business
Vorteile
Very easy to use, especially to take a previous email and update with current content.
Nachteile
Sometimes graphics/image restrictions can alter your images.
Antwort von Benchmark
Hello Kara,
Thank you for your feedback.
Images are a big part of Email Marketing campaigns, we're working on always providing the best experience. Let us know when these restrictions are affecting you.
- Benchmark Team
- Branche: Gastgewerbe
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Email list server
great
Vorteile
Easy for me to set up emails to my membership, the schedule feature is great
Nachteile
There are some people who get blocked, I wish there was a better way to fix the bounce problems
Antwort von Benchmark
Hello John,
Thanks for your feedback.
Chat with us about the bounce problems, we'd like to offer you a solution if possible.
- Benchmark Team
- Branche: Eventservice
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Benchmark
Communication with potential clients
Vorteile
price - ability to update email addresses without them being cleaned.
Nachteile
difficulty - basic functions are not here. Webforms often incorrectly format
Antwort von Benchmark
Hello Ariana,
Thanks for your review.
Please chat with us and let us know about your concerns, we'll be glad to assist you.
- Benchmark Team
- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: 2-10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Benchmark Email Review
I have been using benchmark pretty frequently, and (for the most part) am very satisfied with the quality of its performance.
Vorteile
It makes sending bulk emails out very easy (which I guess is the point).
It additionally gives me details of what is happening to my email after I send it,
which I enjoy looking at.
Nachteile
I'd say sometimes when editing an email, the font etc. gets strangely muddled up.
Also, it doesn`t give me too many options to edit the background of the emails (static colors).
I wish also that we could add a contact list on top of the one previously added because usually
my lists grow as more people join the mailing list as the days progress. It would be nice to have the computer recognize which email details they already have, and just add the extra ones that are added later.
Antwort von Benchmark
Hello Zen,
Thank you for the feedback.
We'd love to offer you an appropriate response to your concerns, please chat with us whenever you have a moment.
- Benchmark Team