Benchmark Email Erfahrungen

Vorteile

Clean, intuitive interface, user doesn't need to learn anything. Just log in and start using. For what it offers, it has a lower monthly price than competitors of the same level.

Nachteile

I needed customer service support and my issue took days to get answered and resolved. Furthermore, although it is possible to create campaigns, newsletters and customer journeys through automation, on other platforms this can be done in a much more intuitive way.

In Betracht gezogene Alternativen

MailerLite, Sendinblue, Outfunnel, Mailchimp und Dashly

Vorteile

This software is extremely organized and user friendly. I am able to navigate my emailed newsletters with ease and convey everything in one place.

Nachteile

There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing.

Vorteile

Ease of use ... pro-active helpdesk
This has been reason that we have been using the platform for so many years

Nachteile

There has been a serious deterioration in the quality of the platform. Delivery rates have dropped upto by about 90-95% of what it used to be. Frivolous checks have been introduced that even your helpdesk is helpless to explain. Currently the platform as good as useless for us and already we have started working parallel to other platforms where are getting similar results that we used to get using Benchmark.

All our emails through your platform is directed only to our clients or prospective clients who have signed with us to receive communication from us.

Vorteile

I liked how simple it was to create email groups, template emails and email campaigns. It's literally the easiest one to use and I used MailChimp for a long time before switching to Benchmark.

Nachteile

My emails would often go to Junk. I even "warmed up" my email, but I still had problems.

Vorteile

As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it!

Nachteile

The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet!

Vorteile

I liked using this email marketing software when I was just getting started. It had a free and cheap first tier account. I used the forms to integrate onto my website. I also sent out weekly emails to my list. I also used some of the "light" email automations.

Nachteile

In order to use more complex email automations, you have to switch over to a paid tier.

Vorteile

benchmark provides a great WYSIWYG editor - much better than most and all of the preset templates are fully responsive. Navigation is simple, the layout is clean, and the reporting functionality is great. seamless automation mapping makes setting up automated campaigns a breeze. GREAT customer service is also a bonus.

Nachteile

Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers. image storage is limited to 10mb without upgrading to unlimited for an additional five a month. Deliverability is ok but could be further improved but is getting better.

Vorteile

The feature I liked the most about Benchmark Email was the automated email campaign.

Nachteile

The main issue I had with Benchmark was the deliverance of my emails. For some reason, once my emails were sent out, according to the report in Benchmark, emails were not being opened. That was very strange that none of my emails were being opened.

In Betracht gezogene Alternativen

Constant Contact

Vorteile

A great combination of ease of use and high functionality.

Nachteile

There really isn't anything I don't like about the software.

Vorteile

Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.

Nachteile

I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.

Vorteile

Creating and using lists is very easy, especially with the new upgrades! Adding contacts to lists works well with various options. I tend to upload excel files to make new lists, very easy within Benchmark.

I do like that it's easy to merge lists -- and that the software only accepts one contact (if that contact is already on the merge to list).

Somewhat easy to use when creating emails -- selecting blocks and design [but the source code isn't as easy to decipher and use (my commands do not seem to "take").] Using attachments and links and media is pretty easy as well.

The reports (opens, click thrus etc) are very good! [However with the new interface, it's not as easy to back-track to the original Email Report (I find myself having to choose again from the report list).]

Nachteile

I don't really like that I can't "re-send" emails on my own schedule (not have to wait 1 week after last send).

Also, emails from Benchmark DO get caught up in Junk Spam Trash Promotions folders of recipients and we do need to remind them (often) to check for their email.

Also, when "copying" an email to use and re-name as a new email, I do not like that the software selects the "old" contact list to also mail to -- I've mistakenly sent emails to old contact lists and that was not a good thing in my situation.

Vorteile

Easy to use and very practical, code, 3th parts options, partnert programs

Nachteile

Sometimes emails go to spam and reports dont show exactly what happened

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Benchmark Email

Price and technical support

Vorteile

Good for normal email campaign and good that BM has inbuilt list of unsubscribe and invalid contats

Nachteile

Not at all suitable for heavy automation no form for opt out like mail chimp offer

Vorteile

This software is practical to use in a daily v

Nachteile

The e-mail sender is always changing so the receiver can not record the e-mail address in is non spam list.

Vorteile

Looks very professional and designs are gorgeous, giving a high-end and legitimate look for our company. I was also surprised and how easy and intuitive everything is. No need to sit through a training when you can figure everything out on your own, quickly. I especially like the free version.

Nachteile

The upgrade for a payment plan doesn't seem worth it for what we use it for. We just need the basics, not all the other bells and whistles.

Vorteile

Easy to use. Use the software daily and I never have a problem

Nachteile

Nothing. The software is great to use dsily

Vorteile

I like how easy it is to manipulate and how quickly it sends immediate messages. Scheduled messages are always on time. Very easy to use and generally quick to create messages that are effective.

Nachteile

Sometimes the “from” address changes even when sent from the same account. Also, sometimes the messages don’t appear like the samples to the same email platform.

Vorteile

Generally, it's very easy to use, and very intuitive. I love the fact that I can remove the Benchmark logo so that I'm not advertising Benchmark, but promoting our company's products instead.

Nachteile

Once in a while, it can get quirky, and not let me set things up exactly as I'd like. In those instances, Customer Support has been helpful to resolve issues.

Vorteile

Precise report is generated for each email campaign which is easy to review and reflect on campaign performance

Nachteile

Cleaning up hard bounce emails accounts is taking long time as Benchmark doesn't have one client remove hard bounce accounts from all contact list

An option to download the report would be much appreciated as it will help us reduce manual report generation, which needs to be submitted to management every week.

Vorteile

This software is easy to use and navigate through. Easy to train non-HTML users how to create simple emails.

Nachteile

The survey functionality is very limited within the software.

Vorteile

Free to open your account and gather up to 2000 subscribers, making this service hard to beat for entrepreneurs to get started in email marketing. Very simple to use and understand.

Nachteile

A little more Wordpress integration would be very welcome and the selection of sign up forms is a little limited.

Vorteile

Very easy to use, especially to take a previous email and update with current content.

Nachteile

Sometimes graphics/image restrictions can alter your images.

Vorteile

Easy for me to set up emails to my membership, the schedule feature is great

Nachteile

There are some people who get blocked, I wish there was a better way to fix the bounce problems

Vorteile

price - ability to update email addresses without them being cleaned.

Nachteile

difficulty - basic functions are not here. Webforms often incorrectly format

Vorteile

It makes sending bulk emails out very easy (which I guess is the point).
It additionally gives me details of what is happening to my email after I send it,
which I enjoy looking at.

Nachteile

I'd say sometimes when editing an email, the font etc. gets strangely muddled up.
Also, it doesn`t give me too many options to edit the background of the emails (static colors).
I wish also that we could add a contact list on top of the one previously added because usually
my lists grow as more people join the mailing list as the days progress. It would be nice to have the computer recognize which email details they already have, and just add the extra ones that are added later.