ShortStack Erfahrungen

Vorteile

Easy to put together a promo, lots of templates to choose from, lots of different types of promotions to run

Nachteile

It's not the software - it's the audience that can be problematic. I've run 3 different refer-a-friend promos. One was pretty good, one was so-so, and one went downright terrible. Again, the software worked flawlessly! It was the audiences that really determined how things worked. You need to start out with a large initial email list, or a large reach with an extremely targeted message to get the audience you want to respond.

Vorteile

I chose ShortStack because we needed a platform that would allow multiple types of entries--everything from viewing a Youtube video to following us on social media to uploading images. Of the different software programs that I viewed or tried, ShortStack had the most versatility, was the most user-friendly, and had the best price point.

Nachteile

At first, it was kind of difficult to navigate all the different options and figure out how to create the contests that I wanted to. It took some playing around with, but I think compared to some of the other platforms I looked at, it was still more user-friendly.

Vorteile

I like that this software has all the basic functions needed to help create online application forms for giveaways contests, e-mail sign up lists, interactive quizzes, photo contests, or surveys, with the public. I like how it has different themes to help get you started on a new idea for promotions. There's also a lot of functions to explore to customize your page.

Nachteile

I dislike how hard it is to navigate on the site; even though there are a lot of great features, it can really overwhelm the page when they are not explained or shown properly. I had previously had to contact customer service many times in order to understand where each function is or how to use them. I also dislike how there's no function to add social media buttons such as to follow or like certain posts from Instagram or Facebook. Most of the time I want to use ShortStack to give exposure to our business instagram and Facebook page so having the functions and features to do so is important.

Vorteile

After creating everything at Shortstack, it was really easy to implement on my side. I implemented a campaign on both Magento and Shopify with absolutely no problem. It worked well the entire time it was live.

Nachteile

Getting started for the first time was a little complicated/confusing. I wasn't sure what to do and had to restart my project a few times after not being sure what I was doing. After I figured it out though, no problem.

Vorteile

Easy to start, learn and implement in an hour or less. Intuitive interface with a small learning curve.

Nachteile

The updates are often excessive leaving the user wondering if they should pause the campaign, and update, or leave alone...

Vorteile

- Great software.
- Not the easiest to use but it does cover everything giving multiple options to users and designers!
- Excellent customer service!

Nachteile

- Facebook intergration couyld be better. I know that Facebook changes things often but the instructions and integration process is not ammended so fast.

- Not enough premade themes and not updated for too long! It is ok ig you have a designer to make your own theme but the premade ones that are great help are very few!

Vorteile

This has a great visual interface making it super easy to do basic coding and create your own landing pages and giveaway pages and ability to export the list if you upgrade

Nachteile

What I like least about this software is the fact that they do not have a phone support for customer service and I had to email people whenever I have a question, but at least they respond very quickly!

Vorteile

The software was easy to work with and allowed for the high level of branded customization that we needed.

Nachteile

Our needs were specific to one campaign which has ended. I wish I could revert to the free trial without losing all of the data related to our campaign. We may choose to upgrade again in the future, but do not need ongoing paid access.

Vorteile

Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries).

Nachteile

Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign.

Vorteile

The template system makes it so easy to wait to the last minute to do stuff. I can get a contest page set up in 30 minutes, then take it to my bosses and tell them with a straight face that it took 8 hours. The page looks and performs so good that no one blinks an eye. One time they actually applauded.

Nachteile

When you upload images you have to do the sizing blind. Make it so the uploader suggests the optimally sized image (either pixel size or aspect ratio). Not knowing the best size made things even tougher when it came to making sure everything looked good on mobile too.

Vorteile

I planned a series of social media photo contests for my client, Greenwich Botanical Center, to help create engagement during the COVID shut down of their programs and events. We held two photo contests 1) Hydrangea Envy and 2) Dazzling Dahlias and both were well received and increase overall engagement in our social media and web visits. Shortstack was very easy to use without extensive software knowledge in this space other than creating simple websites. It was easy to use and there was ALWAYS customer support at my beck and call. Every time I had a question...someone ws right there to guide me and put me back on track. on the higher priced subscription.The interface with our social media accounts was also a breeze for voting on FB and sharing. I still have the subscription and now want to do regular contests for all of my clients.

Nachteile

My only issues were that someone with an IT background used software to hack the voting and gave themselves over 4000 votes by appearing as unique IP addresses for each vote. My other issue was I found it hard to really. be creative in the initial design of the landing page...but that being said it always looked beautiful for my client and looked professional. I did not ask for more assistance to go to the next design level ann maybe that is also available at a higher subscription rate...I did not look.

Vorteile

There are so many customization options for campaign set-up/implementation and design. It's a bit overwhelming to learn the landing page design tools at first, but with some play and trial/error, it's a great platform.

Nachteile

No major issues for us. We've run 3 campaigns on the platform so far, and with experience, it becomes easier and faster to set up and launch. Only (slight) negative is a little more learning curve than some of the "not so full-featured platforms" out there.

Vorteile

Absolutely love the output of data (so easy to read and interpret) and the functionality possible with the contests. It offers so much more than just a form, and I love that it gives me ideas that I would never have thought of myself.

Nachteile

It is tough to navigate until you get the hang of it. There are a lot of opportunities for customization and design, but it's hard to figure out how to do the customization at first.

Vorteile

They offer a variety of different giveaway templates.
There are settings that enable you to hide certain sections based on the date.
You can export your entries.
You can email confirmations to your entrants.
There is a social share ability that gives bonus entries when someone enters off your share link.

Nachteile

Not the easiest to set up the templates.
Would be nice to be able to save custom templates and template sections for easier customization.
The dashboard has never loaded for me - spins and spins.

Vorteile

I absolutely loved the signup sheets and campaigns you could create, especially for giveaways. It gives you the ability to get creative with the art and layout while gathering very good analytics. It is the perfect tool to use when running a giveaway for a client.

Nachteile

It takes a bit of time to get used to all of the tools and aspects in the software but that is also a plus because it just shows all of the options available in creating a great landing page.

Vorteile

I was a novice when I did my first contest. I had never done anything like this before.
I liked all of the support. There were written instructions and videos for each step and a a staff person (always the same person) was just a click away when I got stuck. I only needed help a couple of times.

Nachteile

I don't have any complaints. Having never done anything like this before, I had some difficulty with the meaning of some of the terms, but consider that I was able to successfully create an Instagram contest by just reading the instructions, seeing what the software was doing and asking for help when I really got stuck.

Vorteile

The appearance was great and professional looking.

Nachteile

Confusing interface, time consuming to customize even the smallest changes, lack of flexibility for displaying photos--a randomized list would be helpful: we received over 300 photos and it wasn't fair for those in the middle or the back end as theirs weren't often seen.

Vorteile

Very easy to use with multiple platforms including social, website, etc.

Nachteile

Would love to see more robust reporting options for surveys. Once the reports are exported it still requires a lot of manual work to assemble the data.

Vorteile

The majority of my job is graphic design so when starting with this software, I felt a little nervous. Luckily the online support team is VERY responsive when I need help. Plus all of the videos they have online are a great help when you don't want to constantly ask for help.

Nachteile

I can't say anything negative at this time.

Vorteile

It was easy to build engaging experiences for our customers

Nachteile

Little tough to implement some of the more advanced features, but still a great tool.

Vorteile

It was easy to figure out how to manipulate the forms. User interface is intuitive. The pre-made templates help to create a functional campaign quickly. I like the voting and the choose a random winner features.

Nachteile

I use it mainly for social media contests and it would be nice to have more variety in the choice of templates or perhaps more customization features.

Vorteile

Its easy to use and can be changed and tweaked easily to suit my needs. Best of all its easy to undertsand.

Nachteile

There are some ideas we had that it didnt quite do what we wanted it to do, so we changed our plans

Vorteile

We use this software for our contests and giveaways. It allows us to collect photos, email info, etc. that we are looking for.

Nachteile

It takes a little bit of playing around with it to get the landing page how you want it. I wish that was a little more user-friendly.

Vorteile

What I appreciate about Shortstack is there are so many different applications---contests/polls/voting/etc.---all housed under one roof. This makes it really easy to run integrated, multi-faceted campaigns. The support team is also amazing and are always ready to help walk you through any questions or issues.

Nachteile

ShortStack is not always the most intuitive and it can be hard to navigate at times. The support team is great which helps when questions do arise and as you get more familiar with the tool, it does become much easier.

Vorteile

We've been using Short Stack for years. We're able to set up contests in minutes. Contest entries are easy to review and track. Plus we love all the customization options.

Nachteile

Wish there was more templates to choose from.