Sprachanalyse Software

VoiceAnalytics baut auf einer leistungsstarken Sprach-Engine auf und nutzt DNN (Deep Neuronal Networks) und Algorithmen für maschinelles Lernen, um hochpräzise Sprach-zu-Text- und Schlüsselworterkennung zu verarbeiten, die den... Mehr erfahren

assist365™ ist eine mehrsprachige dialogorientierte KI, die mehr als 20 Sprachen klar verstehen und darauf reagieren kann. Die optimierte NLP- und NLU-Engine von assist365™ bietet den Nutzern eine menschenähnliche Interaktionserf... Mehr erfahren

Do you want to know more about your customers? Sonar is a video-based user research platform that enables companies and agencies to do research in a fast, reliable, and consistent way. Mehr erfahren

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Mehr erfahren

Gong's Revenue Intelligence platform captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights to help your team win more deals. Learn... Mehr erfahren

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... Mehr erfahren

EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all... Mehr erfahren

Snowfly is an employee engagement solution that helps businesses streamline employee recognition and satisfaction operations through incentives, rewards and gamification capabilities. It allows managers to monitor employees’... Mehr erfahren

CallFinder is a cloud-based call monitoring solution designed to help businesses in education, healthcare, insurance, manufacturing, retail, hospitality and other industry verticals manage scoring, transcribing, and analysis of... Mehr erfahren

MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations, MaxContact... Mehr erfahren

Appen is an artificial intelligence (AI)-enabled solution that helps businesses across automotive, retail, healthcare and other industries streamline data extraction and natural language processing (NLP) operations. It enables... Mehr erfahren

CallMiner Eureka ist eine cloudbasierte Sprachanalyselösung, die Kontaktcentern dabei helfen soll, die Kundenerfahrung oder -stimmungen über verschiedenen Kommunikationskanäle wie E-Mail, Telefon, soziale Medien oder Chat hinweg... Mehr erfahren

Observe.AI is a cloud-based call analysis solution, which helps businesses transcribe calls, automate speech recognition and gauge customer sentiments in order to improve agent’s performance in real-time. Features include data... Mehr erfahren

DeepTone Insights Anywhere is a web-based speech analytics SDK designed to help businesses detect speech, gender and language to gain insights into various metrics in human speech. Key features include audio capture, voice... Mehr erfahren

POWERFUL INSIGHTS INTO THE VOICE OF THE CUSTOMER Each and every interaction in your organisation contains a wealth of powerful intelligence to help shape customer experience, compliance, and strategic planning. However,... Mehr erfahren

MiaRec allows businesses to take full advantage of its modern hub for customer and agent experience in your contact center. The software helps businesses increase productivity, efficiency and optimization, customer satisfaction,... Mehr erfahren

SoapBox Labs’ speech recognition technology is built for kids ages 2 to 12. SoapBox’s mission is to transform play and learning experiences for kids using speech recognition. SoapBox’s low-code, independent, and proprietary... Mehr erfahren

Speech recognition engine whereby users use only one provider for all speech to text needs, whether pre-recorded or live, and can scale to meet a global audience with 31 languages. Mehr erfahren

Clarabridge CX Analytics is a cloud-based business intelligence platform that allows users to analyze and pull insights from various sources including social media channels, review sites, surveys and more. Clarabridge CX... Mehr erfahren

Signal AI is a speech analytics solution designed to help businesses monitor customers' interactions and implement actions in real-time to improve revenue, buying experiences and conversion rates. Managers can analyze previous... Mehr erfahren

Verint Speech Analytics is a cloud-based solution that helps customer experience (CX) teams transcribe and analyze recorded or live calls. It enables professionals to identify market trends by analyzing customer feedback received... Mehr erfahren

Stratifyd is an augmented intelligence (AI) and data analytics solution that helps businesses analyze unstructured and structured datasets in real-time. It offers a speech analytics system, which allows contact centers to... Mehr erfahren

Tethr is artificial intelligence (AI)-enabled speech analytics solution, which allows call centers and various business teams to track, analyze and gain insights into customer conversations to uncover actionable insights on a... Mehr erfahren

Alvaria Engagement Analytics extends your quality management process by providing a holistic view into 100% of your speech and text interactions, easily surfacing valuable and actionable insights. By turning every conversation... Mehr erfahren

Contact Cubed is a cloud-based speech analytics solution designed to help businesses across a variety of industry verticals like banking, insurance, sales and collections improve conversions, Natural Language Processing (NLP) and... Mehr erfahren

Prodigal is a cloud-based solution that helps businesses manage debt collection, account receivables (ARs) and portfolio liquidation operations. It enables managers to track agent’s productivity, monitor calls with borrowers and... Mehr erfahren

Marsview Notes automatically transcribes what’s spoken, shown and written in a live or a pre-recorded meeting. Using patent-pending AI technologies, the application writes out comprehensive notes, actions, questions and decisions.... Mehr erfahren

Fonetik is the latest behaviourally-informed speech analytics platform in the market designed to help businesses understand customers, and what they say and feel. Fonetik puts the power into your hands through an intuitive... Mehr erfahren