Sprachanalyse Software

Amazon Connect – Cloud-Kontaktcenter. Überlegener und kostengünstiger Kundenservice durch maschinelles Lernen. In wenigen Minuten kannst du ein Kontaktcenter einrichten, das hochskaliert werden kann, um Millionen von Kunden zu... Mehr erfahren

assist365™ ist eine mehrsprachige dialogorientierte KI, die mehr als 20 Sprachen klar verstehen und darauf reagieren kann. Die optimierte NLP- und NLU-Engine von assist365™ bietet den Nutzern eine menschenähnliche Interaktionserf... Mehr erfahren

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Mehr erfahren

Die Revenue-Intelligence-Plattform von Gong erfasst deine Kundeninteraktionen in Telefonanrufen, Webkonferenzen und E-Mails, versteht, was in diesen Interaktionen gesagt wurde, und liefert Einblicke, um deinem Team zu mehr... Mehr erfahren

Dragon Professional Individual is an on-premise speech recognition solution, which enables professionals to transcribe documents using deep learning technology. Teams can create reports and documents and import or export custom... Mehr erfahren

ELSA Speak is an English-speaking application that helps businesses utilize AI-based tools to recognize speech, evaluate and give feedback on language pronunciation and fluency. With ELSA, your team can speak English like a... Mehr erfahren

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call. Call software, virtual numbers, SMS campaigns, native CRM integrations, and lots more at... Mehr erfahren

CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... Mehr erfahren

Chorus ist eine ausgezeichnete Lösung für Conversation Intelligence und integraler Bestandteil der erstklassigen modernen Go-to-Market-Software von ZoomInfo (NASDAQ: ZI), die Daten und Informationen für mehr als 20.000 Unternehmen... Mehr erfahren

EvaluAgent is a quality assurance solution for customer service organizations designed to evaluate and coach agents. This solution unifies customer feedback and agent performance data. It provides automated scoring for all... Mehr erfahren

Snowfly is an employee engagement solution that helps businesses streamline employee recognition and satisfaction operations through incentives, rewards and gamification capabilities. It allows managers to monitor employees’... Mehr erfahren

ICR Evolution is an omnichannel solution for contact centers aimed at providing a seamless consumer experience. It has served a variety of clients, from large outsourcers to small and medium companies, who use the solution for... Mehr erfahren

Appen is an artificial intelligence (AI)-enabled solution that helps businesses across automotive, retail, healthcare and other industries streamline data extraction and natural language processing (NLP) operations. It enables... Mehr erfahren

CallFinder is a cloud-based call monitoring solution designed to help businesses in education, healthcare, insurance, manufacturing, retail, hospitality and other industry verticals manage scoring, transcribing, and analysis of... Mehr erfahren

MaxContact is an omnichannel contact center solution that is designed for businesses across different sectors including BPO’s, financial services, utility providers, and more. Supporting inbound and outbound operations, MaxContact... Mehr erfahren

VoiceAnalytics baut auf einer leistungsstarken Sprach-Engine auf und nutzt DNN (Deep Neuronal Networks) und Algorithmen für maschinelles Lernen, um hochpräzise Sprach-zu-Text- und Schlüsselworterkennung zu verarbeiten, die den... Mehr erfahren

CallMiner Eureka ist eine cloudbasierte Sprachanalyselösung, die Kontaktcentern dabei helfen soll, die Kundenerfahrung oder -stimmungen über verschiedenen Kommunikationskanäle wie E-Mail, Telefon, soziale Medien oder Chat hinweg... Mehr erfahren

Observe.AI is a cloud-based call analysis solution, which helps businesses transcribe calls, automate speech recognition and gauge customer sentiments in order to improve agent’s performance in real-time. Features include data... Mehr erfahren

Speech recognition engine whereby users use only one provider for all speech to text needs, whether pre-recorded or live, and can scale to meet a global audience with 31 languages. Mehr erfahren

Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of companies with scalable & robust Cloud-based business communication solutions. Its innovative solutions in Voice,... Mehr erfahren

Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meeting notes, customer information, recordings and more. The application allows professionals to capture and store... Mehr erfahren

DeepTone Insights Anywhere is a web-based speech analytics SDK designed to help businesses detect speech, gender and language to gain insights into various metrics in human speech. Key features include audio capture, voice... Mehr erfahren

POWERFUL INSIGHTS INTO THE VOICE OF THE CUSTOMER Each and every interaction in your organisation contains a wealth of powerful intelligence to help shape customer experience, compliance, and strategic planning. However,... Mehr erfahren

MiaRec allows businesses to take full advantage of its modern hub for customer and agent experience in your contact center. The software helps businesses increase productivity, efficiency and optimization, customer satisfaction,... Mehr erfahren

SoapBox Labs’ speech recognition technology is built for kids ages 2 to 12. SoapBox’s mission is to transform play and learning experiences for kids using speech recognition. SoapBox’s low-code, independent, and proprietary... Mehr erfahren

RapportCMS is a cloud-based contact center solution with all key call center tools available on demand. While most providers have built solutions from a telephony perspective, it helps recognize what happens after the agent says... Mehr erfahren

Signal AI is a speech analytics solution designed to help businesses monitor customers' interactions and implement actions in real-time to improve revenue, buying experiences and conversion rates. Managers can analyze previous... Mehr erfahren

Verint Speech Analytics is a cloud-based solution that helps customer experience (CX) teams transcribe and analyze recorded or live calls. It enables professionals to identify market trends by analyzing customer feedback received... Mehr erfahren

Stratifyd is an augmented intelligence (AI) and data analytics solution that helps businesses analyze unstructured and structured datasets in real-time. It offers a speech analytics system, which allows contact centers to... Mehr erfahren

Tethr is artificial intelligence (AI)-enabled speech analytics solution, which allows call centers and various business teams to track, analyze and gain insights into customer conversations to uncover actionable insights on a... Mehr erfahren

Alvaria Engagement Analytics extends your quality management process by providing a holistic view into 100% of your speech and text interactions, easily surfacing valuable and actionable insights. By turning every conversation... Mehr erfahren

Contact Cubed is a cloud-based speech analytics solution designed to help businesses across a variety of industry verticals like banking, insurance, sales and collections improve conversions, Natural Language Processing (NLP) and... Mehr erfahren

Prodigal is a cloud-based Consumer Finance Intelligence solution. Lenders, collection agencies, and healthcare providers depend on Prodigal to analyze every agent and customer conversation to enhance profits, customer experience,... Mehr erfahren

Marsview Notes automatically transcribes what’s spoken, shown and written in a live or a pre-recorded meeting. Using patent-pending AI technologies, the application writes out comprehensive notes, actions, questions and decisions.... Mehr erfahren

Verint Experience Management is a cloud-based analytics suite designed to help small to large businesses view and gain insights on customer experiences (CX). Key features include feedback collection, benchmarking, heat maps,... Mehr erfahren

Fonetik is the latest behaviourally-informed speech analytics platform in the market designed to help businesses understand customers, and what they say and feel. Fonetik puts the power into your hands through an intuitive... Mehr erfahren

Du möchtest mehr über deine Kunden erfahren? Sonar ist eine videobasierte Plattform für Nutzerforschung, die es Unternehmen und Agenturen ermöglicht, schnell, zuverlässig und konsistent zu recherchieren. Mehr erfahren

ClearTouch is a cloud-hosted contact center platform provider that enhances the customer experience of organizations across financial services and insurance, healthcare, BPOs, ARM/Collections, eCommerce, and automotive, among... Mehr erfahren

Supernormal is an automatic note taker for Google Meet. The moment your video call is done, Supernormal gives you the notes, full recording, and important moments. They are instantly shareable. Never takes notes again! Mehr erfahren

Sybill is a video call partner for sales teams. It helps accelerate revenue by bringing emotional intelligence into the sales process to understand buyers better. Teams can track prospects, manage leads, assess sentiment data and... Mehr erfahren

Cloud Speech-to-Text is a service that provides access to automatic speech recognition (ASR) capabilities for transcribing audio recordings, which can be useful for improving productivity and collaboration. It leverages Google’s... Mehr erfahren

bluecap is an artificial intelligence (AI) meeting assistant that joins meetings to take notes and record calls, helping users to stay focused on meeting participants. bluecap also keeps working after the call is done, providing... Mehr erfahren

Highly engaged agents deliver superior CX that lead to higher customer loyalty. But businesses treat their contact centers as cost units and don’t empower their agents to deliver business value. HGS Agent X enables front-line... Mehr erfahren

MeetRecord is a software that allows users to record their meeting in real-time and add it as a file to their company's Google Drive account. The software also features an easy-to-use interface, so you can easily navigate through... Mehr erfahren

inConcert Speech Analytics allows you to analyze and get valuable information from 100% of your contact center calls simply, quickly and automatically. This comes as a natural result of the analysis of interactions which detects... Mehr erfahren

Rafiki is a modern conversation and revenue intelligence platform for sales and customer success leaders. It can capture and understand what was said in your interactions across dialer, web conference calls, and emails and... Mehr erfahren