NPS-Software

SurveySparrow ist eine cloudbasierte Kundenerlebnislösung, mit der Unternehmen jeder Größe ansprechende Kundenbefragungen erstellen können. Die Lösung verfügt über ein zentrales Dashboard, mit dem Nutzer Kontakte importieren und... Mehr erfahren

Zendesk ist eine cloudbasierte Helpdesk-Management-Lösung, die anpassbare Tools zur Erstellung eines Kundenserviceportals, einer Wissensdatenbank und von Online-Communitys bietet. Die Lösung bietet ein anpassbares... Mehr erfahren

Mit der Plattform EX (Employee Experience) von SoGoSurvey kannst du Mitarbeiterdaten sammeln, analysieren und nutzen, um deinen Arbeitsplatz zu transformieren, bessere Bewerbende anzuziehen und die Mitarbeiterbindung zu... Mehr erfahren

Birdeye is an all-in-one experience marketing platform for multi-location businesses. It helps enterprises be found and chosen by new customers, connect with existing customers and deliver an end-to-end customer... Mehr erfahren

Hotjar is a cloud-based customer experience management platform designed to help small to large businesses track and analyze visitor's click, tap or scrolling actions across the website using heatmaps. Marketing professionals can... Mehr erfahren

Survio ist eine Online-Lösung, die Unternehmen dabei unterstützt, anpassbare Umfragen mit integrierten Vorlagen mit verschiedenen Inhalten, Layouts und Stiltypen zu erstellen. Die Lösung ermöglicht es Arbeitskräften, Umfragen zu... Mehr erfahren

Alchemer (Formerly SurveyGizmo) is a cloud-based survey solution for enterprises of all sizes. It’s suitable for industries such as market research, health care, compliance, marketing, nonprofit and education. Primary features... Mehr erfahren

Nicereply is a customer experience management platform used to measure Customer Satisfaction, Customer Effort Score (CES) and Net Promoter Score (NPS). The platform helps businesses solve various problems such as fewer customer... Mehr erfahren

Qualtrics CustomerXM ist ein cloudbasiertes System zur Verwaltung von Kundenerlebnissen, das kleinen bis großen Unternehmen hilft, Kundeninteraktionen zu überwachen und das Kaufverhalten zu prognostizieren. Zu den Hauptfunktionen... Mehr erfahren

CheckMarket ist ein cloudbasiertes Umfragetool, das sich an kleine, mittlere und große Unternehmen sowie Regierungsbehörden richtet. Zu den wichtigsten Funktionen gehören die Erstellung von Umfragen, das... Mehr erfahren

Swell makes it easy for local businesses to gain visibility into their customers' experience by taking the complexity out of it. By enabling businesses to gather real-time feedback, online reviews, customer satisfaction surveys... Mehr erfahren

Reputation.com ist eine SaaS-Lösung, mit der große Unternehmen über mehrere Kanäle hinweg Kundenfeedback erfassen, verwalten und darauf reagieren können. Die Plattform ermöglicht Nutzern eine 360-Grad-Ansicht der... Mehr erfahren

ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review... Mehr erfahren

Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message and other mobile messaging channels. It is suitable for businesses of all sizes. Key features include... Mehr erfahren

ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product reception among customers, predict the likelihood of subscription renewals and automate the... Mehr erfahren

Userpilot is a cloud-based software that helps businesses personalize the user interface (UI) and set up automated behavior-driven triggers to improve product adoption and customer onboarding processes. Managers can segment users... Mehr erfahren

SurveyMethods ist eine cloudbasierte Umfragelösung zum Erstellen von Online-Umfragen, Abstimmungen, E-Mail-Newslettern und Online-Veranstaltungsregistrierungen. Die Lösung kann zur Erstellung von Umfragen zur Erfassung von... Mehr erfahren

SurveyMonkey CX is a Net Promoter Score (NPS) software designed to help businesses create, launch and manage feedback, polls and surveys to measure customer loyalty. The platform enables organizations to designed personalized... Mehr erfahren

Usersnap ist eine Lösung für Customer Experience und Feedback Management, die Unternehmen jeder Größe hilft, Projekte zu archivieren, neueste Trends zu verfolgen, Screenshots mit Kommentaren und Zeichnungen zu erfassen und vieles... Mehr erfahren

SmileBack is a customer management software that helps businesses capture feedback to improve customer loyalty, engagement, retention rate and more. The platform works with various business platforms such as ConnectWise, Zendesk,... Mehr erfahren

zenloop is a cloud-based customer experience (CX) management platform, which helps businesses improve the retention rate by analyzing the customer's buying journey and collecting feedback through various channels. Features... Mehr erfahren

Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer... Mehr erfahren

Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can... Mehr erfahren

Canny ist eine Feedback-Management-Plattform, die Unternehmen dabei unterstützt, Erkenntnisse von Kunden und Kontoinhabern zu sammeln und zu analysieren, Roadmaps zu planen und Produktaktualisierungen bekanntzugeben.... Mehr erfahren

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up... Mehr erfahren

Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using artificial intelligence (AI) technology. Professionals can utilize the sentiment analysis tool to... Mehr erfahren

FigPii is a cloud-based user experience (UX) platform designed to help businesses interact with visitors, capture email addresses and analyze behavior on the website. Features include session replay, polls, customer segmentation,... Mehr erfahren

BlockSurvey is a privacy-focused experience management solution that allows businesses to create surveys, polls, and forms. This solution is built to help businesses with surveying needs by securely gathering as well as sharing... Mehr erfahren

CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey... Mehr erfahren

LiaCX is a cloud-based solution designed to help businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. It allows users to engage and gather feedback from customers through... Mehr erfahren

SmartKarrot is a product and customer success platform designed to help businesses capture and analyze customer data across multiple systems to gain insight into the entire customer journey, product adoption, engagement and more.... Mehr erfahren

Toonimo is a cloud-based online self-service solution specializing in customizable digital walkthroughs. Toonimo helps direct visitors to next best actions on users’ websites. It features human voice overlay, so visitors are... Mehr erfahren

Insocial is a customer experience management software that enables organizations to engage with customers and capture feedback to improve conversion, customer satisfaction and communication. The platform enables marketers to... Mehr erfahren

Gavagai is a text analytics solution that helps businesses of all sizes collect, analyze and visualize customer feedback, reviews and other data on a unified platform. It enables managers to organize textual data using... Mehr erfahren

Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, insurance, real estate, hospitality, and telemarketing industries with collecting and analyzing... Mehr erfahren

Gainsight is a top-rated customer success platform that helps organizations to grow with true insight into customer data. It offers different applications to gather insights, monitor feedback, engage with customers, collaborate... Mehr erfahren

Clarabridge CX Analytics is a cloud-based business intelligence platform that allows users to analyze and pull insights from various sources including social media channels, review sites, surveys and more. Clarabridge CX... Mehr erfahren

ForeSee CX Suite is a cloud-based analytics suite designed to help small to large businesses view and gain insights on customer experiences (CX). Key features include feedback collection, benchmarking, heat maps, performance... Mehr erfahren

ClearlyRated is a web-based solution that helps accountants, lawyers and HR managers calculate net promoter score, measure client satisfaction and handle organizations’ reputation on a unified platform. It offers an online... Mehr erfahren

ConvoLab is an end-to-end and scalable enterprise chat management platform, built to help organisations optimise artificial intelligence (AI). ConvoLab's chatbot logic management module builds bespoke bots and offers... Mehr erfahren

Alida is a customer experience (CX) platform designed to help businesses in healthcare, financial services, media & entertainment, retail, technology and consumer packaged goods (CPG) industries collect and analyze customers'... Mehr erfahren

StraViso is a customer management software designed to help businesses in insurance, banking and finance, healthcare, media and other sectors use artificial intelligence-enabled tools such as chatbots to facilitate two-way... Mehr erfahren