Helpdesk-Software für Schulen

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is... Mehr erfahren

Microsoft Dynamics is a customer relationship management solution designed to serve businesses of all sizes. The solution is used across various industry verticals such as government, financial services, manufacturing,... Mehr erfahren

Zendesk ist eine cloudbasierte Helpdesk-Management-Lösung, die anpassbare Tools zur Erstellung eines Kundenserviceportals, einer Wissensdatenbank und von Online-Communitys bietet. Die Lösung bietet ein anpassbares... Mehr erfahren

Freshdesk ist ein Helpdesk-System und eine Lösung, die den Kundenservice für dein Team vereinfacht und dabei hilft, ein ansprechendes Kundenerlebnis zu bieten. Durch die kanalübergreifende Rationalisierung von... Mehr erfahren

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature... Mehr erfahren

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Mehr erfahren

Nimble offers browser widget and mobile-based sales force automation and social CRM solution for small and midsize businesses. The solution automatically populates customer profiles and interaction histories from contact lists,... Mehr erfahren

UpKeep's CMMS is a modern maintenance and asset management solution for your team. From your desktop to your phone and even your tablet, UpKeep is easily accessible from anywhere at any time. Create work orders on-the-go, get... Mehr erfahren

ActiveCampaign's category-defining customer experience automation platform (CXA) helps over 130,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+... Mehr erfahren

Microsoft Project is a project management software designed for enterprises of all sizes. The tool includes project scheduling features, which allow management to create a project schedule, define and assign each project task,... Mehr erfahren

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere... Mehr erfahren

LiveChat ist eine integrierte Chat- und Helpdesk-Plattform, die es Unternehmen jeder Größe ermöglicht, mit ihren Besuchern und Kunden zu chatten. Die Lösung wird in die Unternehmenswebsite eingebettet, von wo aus... Mehr erfahren

EZOfficeInventory ist eine dynamische Softwarelösung für das Asset- und Instandhaltungsmanagement, die auf Unternehmen aller Größen zugeschnitten ist. Die cloudbasierte Software ist nutzerfreundlich und ist von überall und zu... Mehr erfahren

LiveAgent ist eine Online-Live-Chat-Plattform für E-Commerce-Unternehmen auf kleiner und mittlerer Ebene. Die Plattform bietet eine Live-Chat-Anwendung, Ticketverwaltung, Online-Self-Service-Portale sowie Änderungs- und... Mehr erfahren

TeamSupport is a business-to-business (B2B) support software solution designed to help companies resolve individual tickets while building stronger customer relationships. The solution goes beyond ticket management to streamline... Mehr erfahren

Apptivo is a cloud-based suite of applications designed to help small businesses manage a range of functions including financials, human resources and supply chain management. Apptivo’s customer relationship management (CRM)... Mehr erfahren

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps... Mehr erfahren

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Mehr erfahren

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Mehr erfahren

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer... Mehr erfahren

Bitrix24 ist eine Client-Management-Lösung, die Unternehmen eine Plattform zur Organisation und Verfolgung von Interaktionen mit potenziellen oder bestehenden Kunden und Partnern bietet. Mit der Software können Nutzer... Mehr erfahren

NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Mehr erfahren

Zoho Assist ist eine cloudbasierte Remote-Support-Software, die für Unternehmen jeder Größe entwickelt wurde. Die Lösung ermöglicht es IT-Technikern, Kunden auf der ganzen Welt aus der Ferne zu unterstützen. Zu den wichtigsten... Mehr erfahren

Freshservice ist eine cloudbasierte IT-Helpdesk- und Dienstleistungs-Management-Lösung, die es Unternehmen ermöglicht, ihren IT-Betrieb zu vereinfachen. Die Lösung bietet Funktionen wie ein Ticketingsystem, ein... Mehr erfahren

SysAid ist eine cloudbasierte IT-Service-Management-, Servicedesk- und Helpdesk-Lösung, die Nutzern in Unternehmen aller Größen und Branchen dabei hilft, technologiebezogene Probleme zu lösen. Zu den wichtigsten Funktionen... Mehr erfahren

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring... Mehr erfahren

Notion ist ein digitaler Arbeitsbereich, mit dem kleine bis große Unternehmen Notizen, Aufgaben, Projekte, Aufzeichnungen, Kalender und mehr rationalisieren und verwalten können. Zu den wichtigsten Funktionen gehören ein... Mehr erfahren

Remote Desktop Manager ist eine On-Premise-Helpdesk-Lösung, mit der Nutzer ihre Verbindungen, Passwörter und Anmeldeinformationen in einer einzigen Plattform zentralisieren können, die mit mehreren Teammitgliedern geteilt werden... Mehr erfahren

Logikcull is a cloud-based system for managing the process of legal discovery. With Logikcull, practices are able to drag and drop files, search, cull and create discovery productions within a secure system. Logikcull makes... Mehr erfahren

Jira Service Desk ist eine IT-Service-Management-Lösung, die IT- und Serviceteams bei der Verwaltung von Vorfällen, Problemen und Änderungen unterstützt. Die Plattform bietet sowohl cloudbasierte als auch... Mehr erfahren

SAP Litmos ist eine cloudbasierte Plattform für kontinuierliches Lernen, die das Lernmanagement, das erweiterte Unternehmen, vorgefertigte Inhalte und ein CMS (Content Management System) vereint, um die Schulungsanforderungen von... Mehr erfahren

KnowledgeOwl is a cloud-based knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and is most useful to human resources (HR) and customer service departments. Core features include... Mehr erfahren

Front ist ein cloudbasiertes Kollaborationstool für kleine und mittlere Unternehmen. Front konsolidiert verschiedene Kommunikationskanäle wie E-Mail-Konten, Facebook und Twitter und hilft den Nutzern, Kommunikationsabläufe zu... Mehr erfahren

Bloomfire is a cloud-based collaboration platform that aims to help enterprise employees search for information to do their jobs by connecting people with information and knowledge. Bloomfire delivers content management and... Mehr erfahren

SAP - CRM is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage the sales... Mehr erfahren

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online... Mehr erfahren

Kaseya VSA ist eine cloudbasierte IT-Management- und Fernüberwachungslösung für Unternehmen jeder Größe und in verschiedenen Branchen. Sie bietet eine zentrale Konsole für die Verwaltung des IT-Betriebs einschließlich der... Mehr erfahren

NetSuite CRM+ is a cloud-based customer relationship management (CRM) solution for small and midsize organizations. NetSuite caters to thousands of customers across a wide range of industries including wholesale distribution,... Mehr erfahren

GoCodes is a cloud-based asset and inventory tracking solution for small and midsize companies in the accounting, education, construction, engineering and health care industries. Key modules include fixed asset accounting,... Mehr erfahren

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and... Mehr erfahren

HelpCrunch ist eine Kundenkommunikationsplattform, die Live-Chat, E-Mail-Marketing-Automation und einen Helpdesk in einer Lösung vereint. Die Lösung hilft Support-, Vertriebs- und Marketing-Teams, Leads zu akquirieren, zu... Mehr erfahren

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without emails. Users can create and edit spreadsheets, documents and checklists in the system, and team... Mehr erfahren

Help Scout is a cloud-based help desk solution that helps small businesses and small teams manage their customer relationships. Help Scout is designed to look like a personal email. There are no ticket numbers, case numbers or... Mehr erfahren

Vivantio is a service management solution that allows users to create custom processes that align with internal business operations. Key features of the solution include dashboards, charts and reports, routing, assignments and... Mehr erfahren

Kayako is a cloud-based customer support platform that integrates various support channels such as email, live chat and phone calls. This integration helps users manage multi-channel customer support and assists with internal and... Mehr erfahren

livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the... Mehr erfahren

Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes. Cherwell Service Management supports process... Mehr erfahren

Issuetrak is a flexible issue tracking software solution that can be configured to suit the needs of a variety of industries and usages, including IT Help Desk, Customer Support, Project Management, and more. Issuetrak can be... Mehr erfahren

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure... Mehr erfahren

Pulseway ist eine integrierte IT-Asset- und Netzwerküberwachungslösung, die für IT-Administratoren zur Fernüberwachung und -steuerung ihrer geschäftlichen IT-Ressourcen entwickelt wurde. Die Lösung unterstützt eine... Mehr erfahren

Adobe Campaign is a marketing automation platform used in email automation, delivery and reporting. It allows users to create, coordinate and deliver dynamic campaigns through emails, mobile platforms and offline... Mehr erfahren

Teamwork Desk is a ticketing solution that helps businesses of all sizes resolve customer queries through a unified inbox, canned responses, prioritization and more. It aims to improve agent performance/productivity by letting... Mehr erfahren

Seismic is a cloud-based sales enablement platform which helps automate content-related marketing processes and conversions. Primarily catering to midsize and large businesses, it provides custom-built solutions for wealth... Mehr erfahren

NinjaRMM ist eine ITSM-Lösung für kleine und mittlere Unternehmen in den Bereichen Bildung, Gesundheitswesen, Fertigung, IT und mehr. Zu den wichtigsten Funktionen gehören Tools für Netzwerküberwachung und... Mehr erfahren

Capsule von Zestia ist eine cloudbasierte CRM-Anwendung, mit der kleine und mittlere Unternehmen die Personen und Organisationen, mit denen sie Geschäfte tätigen, zusammen mit ihren Interaktionen und Chancen in der... Mehr erfahren

MangoApps bietet digitale Arbeitsplatzlösungen, die Intranet, Kollaboration, Messaging, Lernen und über 50 installierte Integrationen miteinander kombinieren. Mit einer Mitarbeiterplattform als Basisfunktion eignet sich... Mehr erfahren

SalesforceIQ is a cloud-based customer relationship management (CRM) solution suitable for small to medium-sized businesses across a variety of industries. Key features include sales automation and a customer interaction... Mehr erfahren

Rescue by LogMeIn is a cloud-based remote support tool that helps organizations provide technical support to their customers. The product caters to businesses of all sizes. Key features include remote support, mobile support,... Mehr erfahren

Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to track communication with clients so that teams can view the status of deals and relationships. Contacts... Mehr erfahren

CHEQROOM is an asset tracking solution that helps businesses and schools streamline operations related to equipment booking, troubleshooting, barcode scanning, maintenance management, inspections and more. It provides mobile... Mehr erfahren

RTG Network Monitor ist eine On-Premise- und cloudbasierte Netzwerküberwachungslösung. Das Tool richtet sich an Unternehmen aller Größen in verschiedenen Branchen und ist mit Windows 7 oder höher kompatibel. Zu den wichtigsten... Mehr erfahren

BMC Helix ITSM is a cloud-based digital service management solution that combines a service desk manager, a change manager, a service delivery manager and an IT director into one suite. It is also available for on-premise... Mehr erfahren

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to... Mehr erfahren

Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi-channel support, social media and chat support and reporting functionalities within a suite. Phone,... Mehr erfahren

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial... Mehr erfahren

BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog.... Mehr erfahren

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media... Mehr erfahren

InfoFlo ist eine integrierte CRM-Lösung, auf die online zugegriffen oder die vor Ort installiert werden kann. Das System bietet Kontaktmanagement, Computer-Telefonie-Integration, Marketing- und Vertriebsautomatisierung sowie... Mehr erfahren

Gold-Vision is a customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects and events. Suitable for organizations of all sizes, it can be installed both on-premise and in the... Mehr erfahren

Sortly Pro ist eine cloudbasierte Bestandsverwaltungslösung, die sich an kleine und mittlere Unternehmen in verschiedenen Branchen richtet. Zu den Hauptfunktionen gehören Aktivitätsverfolgung, Standortverfolgung,... Mehr erfahren

Splashtop ist eine Remote-Support-Lösung für Managed-Services-Anbieter, IT-Experten und Helpdesk-Mitarbeiter. Sie bietet Zugriff auf mehrere Geräte sowie Funktionen für Dateiübertragung, Remote-Druck, Chat, Gruppierung und... Mehr erfahren

Hiver is the world’s first helpdesk built for Google Workspace. Hiver helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and... Mehr erfahren

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. The system is compatible with Mac, Windows, and iPad (or... Mehr erfahren

Track-It! is an IT service desk management platform by BMC Software that handles asset, change management, knowledge and license management and provides multiple reporting and analytics dashboards. The knowledge management module... Mehr erfahren

LiveHelpNow multi channel help desk/call center software facilitates real-time customer service communications via the following channels: Live chat, Chat Bot, SMS/Text, Email, Facebook, VoIP(Phone) as well as provides ability... Mehr erfahren

Helpjuice ist eine cloudbasierte Wissensdatenbank-Managementlösung, die sich für Unternehmen jeder Größe und in jeder Branche eignet. Sie umfasst Anwendungen für die Erstellung und Verwaltung von internen und externen... Mehr erfahren

Mojo Helpdesk is a cloud-based help desk system that serves businesses of all sizes. It helps managers in product, IT, facility maintenance, customer service, and operations domains to handle internal support issues and customer... Mehr erfahren

Shelf is a highly awarded, innovative knowledge automation platform designed to help remote workers be more productive and efficient. Through MerlinAI we enable company knowledge to automatically be suggested through context.... Mehr erfahren

Crisp ist eine cloudbasierte Helpdesk-Plattform, die kleine und mittlere Unternehmen dabei unterstützt, die Kommunikation mit Website-Besuchenden zu verbessern, indem personalisierte Kampagnen, Live-Chat und öffentliche... Mehr erfahren

SalesNexus is a cloud-based marketing and sales automation suite that includes customer relationship management (CRM) and marketing automation. The solution tracks pertinent sales information such as calls, emails and where the... Mehr erfahren

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge... Mehr erfahren

OTRS is an ISO/IEC 27001 standard compliant Information Technology Service Management (ITSM) solution for help desks, customer service centers and corporate security teams. The solution offers users features that allow them to... Mehr erfahren

Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on... Mehr erfahren

Syxsense Manage is a cloud-based IT management and MSP software that allows administrators to configure and access in-network and out-of-network endpoints. Syxsense Manage allows service providers and IT professionals to discover... Mehr erfahren

Sage CRM is a cloud-based customer relationship management solution designed to help small and midsize businesses optimize their customer experience by offering tools to manage new and existing client relationships. Applications... Mehr erfahren

IT GLUE is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT GLUE's... Mehr erfahren

Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat... Mehr erfahren

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail,... Mehr erfahren

ChangeGear is SunView Software’s flagship IT Service Management platform solution. ChangeGear delivers a comprehensive solution for enterprise with innovative IT Service Management capabilities, ITIL-based modules, the... Mehr erfahren

ProProfs Chat is a cloud-based live chat solution that enables businesses to connect with their customers in real time. Users can integrate live support chat with their website, enabling them to resolve queries instantly, deal... Mehr erfahren

Device42 ist eine Asset-Management-Lösung, die es der IT-Administration ermöglicht, Hardware, Software, Geräte und Netzwerke zu verfolgen. Zu den Hauptmerkmalen gehören die automatisierte Verwaltung des Rechenzentrums,... Mehr erfahren

GigaTrak Asset Tracking System is an on-premise asset management solution that caters to businesses across various industries. The solution can be used to track multiple asset types including lab equipment, school furniture,... Mehr erfahren

AzureDesk is a cloud-based help desk and ticketing management solution for businesses of all sizes. Primary features include ticket management, email-to-ticket conversion, a customer-support center, team collaboration, knowledge... Mehr erfahren

Lansweeper is an on-premise network management solution suitable for businesses of all sizes across various industry verticals. It offers integrated tools for managing network inventory, business assets, help desk operations and... Mehr erfahren

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base... Mehr erfahren

SapphireIMS is a cloud-based and on-premise IT service management software. It helps businesses of all sizes across various industry verticals automate their IT service management. Primary features include incident management,... Mehr erfahren

SuiteCRM ist eine Open-Source-Plattform für CRM, die die Anforderungen kleiner bis großer Unternehmen erfüllt. Die Lösung kann entweder lokal oder in der Cloud installiert werden. Das Tool lässt sich an die Bedürfnisse von... Mehr erfahren

Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size businesses and helps them to manage communication with existing and potential customers. The solution includes various... Mehr erfahren

DoneDone is a cloud-based project management solution designed to help small to large businesses track issues and create custom workflows. Key features include help desk, ticket management, conversation assignment, prioritization... Mehr erfahren

osTicket is an open source help desk management solution that offers ticket management and IT asset management within a suite. The system can only be deployed in the cloud and is suited for small and midsize enterprise... Mehr erfahren