Aircall ist eine cloudbasierte Geschäftstelefon- und Callcenter-Anlage, mit dem die Kundenbetreuung und Sales-Engagement-Vorgänge verwaltet und optimiert werden können. Die Lösung wurde für Büros und Teams in entlegenen Regionen... Mehr erfahren
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202 produkte
CloudTalk ist eine Verwaltungslösung für Kontaktcenter, die es Unternehmen ermöglicht, die Kommunikation mit Teams und Kunden mithilfe von virtuellen Anrufsystemen zu rationalisieren. Das Tool ermöglicht es Führungskräften,... Mehr erfahren
CloudTalk ist eine Verwaltungslösung für Kontaktcenter, die es Unternehmen ermöglicht, die Kommunikation mit Teams und Kunden mithilfe von virtuellen Anrufsystemen zu rationalisieren. Das Tool ermöglicht es Führungskräften,... Mehr erfahren
Talkdesk ist eine cloudbasierte Callcenter-Lösung, mit der Unternehmen die Kundenzufriedenheit verbessern und gleichzeitig die Kosten für die Kundenbetreuung senken können. Die Lösung nutzt IVR (Interactive Voice Response),... Mehr erfahren
Oreka TR ist eine cloudbasierte Anrufaufzeichnungslösung, die Kontaktzentren und Kommunikationsdienstanbietende bei der Live-Überwachung und Sprachanalyse unterstützt. Zu den Hauptfunktionen gehören die Aufzeichnung an mehreren... Mehr erfahren
Bitrix24 ist eine Client-Management-Lösung, die Unternehmen eine Plattform zur Organisation und Verfolgung von Interaktionen mit potenziellen oder bestehenden Kunden und Partnern bietet. Mit der Software können Nutzer... Mehr erfahren
LiveAgent ist eine Online-Live-Chat-Plattform für E-Commerce-Unternehmen auf kleiner und mittlerer Ebene. Die Plattform bietet eine Live-Chat-Anwendung, Ticketverwaltung, Online-Self-Service-Portale sowie Änderungs- und... Mehr erfahren
AloTech ist eine cloudbasierte Callcenter-Lösung, die Funktionen wie Sprachaufzeichnung, Sprachanalyse, prädiktiven Wähler, automatische Anrufverteilung und interaktive Sprachantwort bietet. Die Sprachanalysefunktion bietet... Mehr erfahren
NUACOM ist eine Callcenter- und Business-VoIP-Lösung, die bei der Verwaltung von Geschäftsvorgängen mit Softphones, IVR, Auto-Attendant, Konferenzraum, Nummernportierung und mehr hilft. Die zentralisierte Plattform ermöglicht es... Mehr erfahren
Microsoft Dynamics is a customer relationship management solution designed to serve businesses of all sizes. The solution is used across various industry verticals such as government, financial services, manufacturing,... Mehr erfahren
Zendesk ist eine cloudbasierte Helpdesk-Management-Lösung, die anpassbare Tools zur Erstellung eines Kundenserviceportals, einer Wissensdatenbank und von Online-Communitys bietet. Die Lösung bietet ein anpassbares... Mehr erfahren
Freshdesk ist ein Helpdesk-System und eine Lösung, die den Kundenservice für dein Team vereinfacht und dabei hilft, ein ansprechendes Kundenerlebnis zu bieten. Durch die kanalübergreifende Rationalisierung von... Mehr erfahren
Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report... Mehr erfahren
Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Mehr erfahren
Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and... Mehr erfahren
NICE inContact is cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction. The solution comprises many features required to process inbound support... Mehr erfahren
For quickly growing businesses looking to efficiently scale their support teams, Dialpad provides a cloud-based call center with access to real-time customer insights. Dialpad allows users to onboard quickly and focus on... Mehr erfahren
Gong.io is a cloud-based conversation intelligence platform that enables businesses of all sizes to record and analyze conversations with customers across multiple channels. Key features include team collaboration, personalized... Mehr erfahren
Five9 ist eine All-in-one-Cloud-Kontaktcenter-Lösung für Inbound-, Outbound-, Blended- und Omnichannel-Kontaktcenter. Mit der praktischen KI von Five9 können Mitarbeitende Kundenerlebnisse über Telefon, E-Mail, Chat,... Mehr erfahren
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.... Mehr erfahren
VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat... Mehr erfahren
Aspect Workforce Management is an employee management solution for midsize to high volume call centers that can be deployed on-premise or hosted in the cloud. Aspect Workforce Management enables users to forecast staffing... Mehr erfahren
Vonage Business Solutions is a cloud-based communications solution suitable for small and midsize companies. The solution offers a business phone system that enables businesses to connect their VoIP phone system to... Mehr erfahren
3CX Phone System ist eine Open-Standards-Kommunikationslösung, die sich für Unternehmen jeder Größe eignet, die alle Funktionen eines fortschrittlichen Kontaktcenters zu einem Bruchteil der Kosten haben möchten. 3CX kann deine... Mehr erfahren
Cloud communications provider RingCentral has expanded into the Call Center space with their Contact Center solution. The integrated suite powered by inContact offers Automatic Call Distribution, Interactive Voice Response, CTI,... Mehr erfahren
Cloud communications provider RingCentral has expanded into the Call Center space with their Contact Center solution. The integrated suite powered by inContact offers Automatic Call Distribution, Interactive Voice Response, CTI,... Mehr erfahren
Tenfold is a computer-telephony integration (CTI) solution that integrates Salesforce and Microsoft Dynamics CRM with most major phone systems. Tenfold delivers CTI features like click-to-call, automatic call logging and call... Mehr erfahren
Kixie PowerCall ist eine cloudbasierte IVR-Lösung, mit der Nutzer ihre Verkaufsprozesse automatisieren können. Das Tool kann auch vor Ort bereitgestellt werden. Kixie PowerCall bietet den Nutzern Wahlfunktion mit nur... Mehr erfahren
VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarketing which helps sales teams in businesses manage their daily operations. VanillaSoft uses a queue-based... Mehr erfahren
PhoneBurner is an outbound call center solution that allows users to log in from their computer and make calls from the connected phone, using imported or admin-provided lead lists. The system offers functionalities that include... Mehr erfahren
ChaseData CCaaS offers cloud-based, standalone call center functionality with customer service and support built into the solution. It’s designed for outbound, inbound and blended call center teams. Dialing capabilities include... Mehr erfahren
CallRail is a cloud-based marketing attribution and lead management platform that includes call tracking, lead center, conversation intelligence, and form tracking software. Small businesses need to make every dollar count.... Mehr erfahren
UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with... Mehr erfahren
Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to use,... Mehr erfahren
Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to use,... Mehr erfahren
Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to use,... Mehr erfahren
Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The... Mehr erfahren
Primo Dialler is a cloud-based call center solution that offers a predictive dialer, integrated voice response (IVR) and reporting functionalities. The solution caters to industry segments such as insurance, debt collection,... Mehr erfahren
Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile... Mehr erfahren
Bright Pattern is a cloud-based contact center software solution which helps businesses manage multichannel service including inbound and outbound voice, email, chat, and social media. Bright Pattern scales from 5 to 10,000... Mehr erfahren
Zingtree Agent Scripting is a cloud-based call center scripting solution for call centers in all industries. Users can create, deploy and analyze agent scripts. Scripts can be created using a visual designer or copied from an... Mehr erfahren
myphoner ist eine cloudbasierte Lead-Management- und CRM-Lösung, die für Freiberufler, Vertriebsmitarbeitende und B2B-Teams entwickelt wurde, die Kaltakquise betreiben. Die Lösung ermöglicht Teams, Leads und Aktivitäten zu... Mehr erfahren
Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching. Wingman gives sales reps the right information at the right time, while they are on a call.... Mehr erfahren
CallTools is a predictive dialer and inbound call center management solution that helps businesses manage the productivity of their call center operations. CallTools features list management with list scrubbing, recycling and... Mehr erfahren
MightyCall is a cloud-based business VoIP solution designed for small businesses. It helps users manage customer service calls and company communications. MightyCall handles incoming calls including toll-free, local and vanity... Mehr erfahren
XCally ist eine On-Premise- und cloudbasierte Kontaktcenter-Lösung, die mehrere Kanäle wie Sprache, Chat, SMS, E-Mail, Fax und weitere verwaltet. Die Lösung richtet sich an Inbound-, Outbound- und Blended-Callcenter jeder... Mehr erfahren
JustCall.io is a cloud-based phone system that helps create and manage an international call center on a unified platform. With its integration with customer relationship management (CRM) or help desk dashboards, it enables users... Mehr erfahren
RingOver ist ein cloudbasiertes Geschäftstelefonsystem für flexible Teams zur Vereinfachung der Anrufabwicklung. Erhalte virtuelle Nummern in über 60 Ländern und profitiere von kostenlosen und unbegrenzten Anrufen. Vertriebs- und... Mehr erfahren
Plivo is a call center solution that enables businesses to streamline processes related to call tracking, SMS marketing, customer engagement, Session Initiation Protocol (SIP) trunking and more. Professionals can utilize the SMS... Mehr erfahren
Playvox is a cloud-based solution designed to help quality assurance teams monitor the performance of agents and streamline customer service processes. Analysts can use personalized QA forms or scorecards to evaluate clients'... Mehr erfahren
CallHub SMS Marketing is a cloud-based multi-channel contact management solution designed for businesses of all sizes. It enables users to manage call centers, voice broadcasting and SMS marketing functions. CallHub allows... Mehr erfahren
Nextiva offers a robust call center solution for business large and small. Nextiva Call Center allows companies to deploy a contact center in the cloud for inbound and outbound calling campaigns. Smaller organizations can now... Mehr erfahren
FluentStream is a business phone solution designed for companies of all sizes. It offers call monitoring, telemarketing, IVR and reporting features within an integrated suite. The solution is available both in cloud-based and... Mehr erfahren
Aspect Unified IP is a call center management solution designed for inbound and outbound call centers of all sizes. Key features include automatic call distribution (ACD), interactive voice response (IVR), computer telephony... Mehr erfahren
Avaya Aura platform is a cloud-based and on-premise call center solution that caters to all businesses across various industries. The solution allows users to offer personalized interactions to regular callers using advanced... Mehr erfahren
NewVoiceMedia’s tight integration with Salesforce is reflected in its AppExchange 5-star rating and the large number of positive reviews. The solution is designed to work in tandem with Salesforce capabilities and data to deliver... Mehr erfahren
CallTrackingMetrics is a cloud-based call tracking and contact center solution for businesses and agencies that helps with tracking campaigns, reaching new audiences through integrated text marketing and online forms and using... Mehr erfahren
JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook messaging in one omnichannel app. Users can implement live chat on their website, provide chat support to... Mehr erfahren
Connect First is a cloud-based contact center solution, which provides users various applications such as multi-channel contact management, automated call distribution (ACD), interactive voice response (IVR), computer telephony... Mehr erfahren
Call-Em-All is a phone broadcasting service that provides the option to send automated phone calls, text messages and surveys on-demand. The platform provides instant emergency updates, school attendance notifications, event... Mehr erfahren
DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to... Mehr erfahren
3CLogic’s Cloud Contact Center Solutions offers applications to manage inbound, outbound, blended or multi-channel communications. The solution is suitable for call centers of all sizes. 3CLogic is able to manage internal and... Mehr erfahren
Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Mehr erfahren
Chorus.ai is a cloud-based call recording solution that assists medium to large sized firms with conversation analytics and collaboration. Its key features include call summaries, artificial intelligence, process management and... Mehr erfahren
Predictive Dialer by Innitel is a cloud-based call processing solution that caters to call centers of varying sizes. The solution integrates with lead generation tools such as landing pages, CRM applications, affiliate sites and... Mehr erfahren
Designed for call and contact centers, Scorebuddy is a quality assurance platform that allows QA departments to monitor agents and measure service quality. With agent dashboards and smart reporting, QA professionals can work with... Mehr erfahren
Monster VoIP is a Unified Communications as a Service (UCaaS) solution that helps voice-over-internet-protocol (VoIP) providers streamline client interactions by leveraging various communication tools such as business phone... Mehr erfahren
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and... Mehr erfahren
Channels is a customer service solution for call centers and client success teams that offers tools including channel management, live chat, call management, eCommerce integration, contact history, and more. With Channels, users... Mehr erfahren
AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... Mehr erfahren
Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment... Mehr erfahren
eTollFree Predictive Dialer is an integrated cloud-based call center solution for businesses of all sizes. It works as both outbound and inbound call center software with interactive voice response built in. The customizable... Mehr erfahren
CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize... Mehr erfahren
uContact is a call center solution offering on-premise and cloud-based deployments. It is suitable for call centers of all sizes and helps users manage sales and customer service across various channels. Primary features include... Mehr erfahren
VoIPstudio ist eine cloudbasierte Callcenter-Management-Lösung, die für Unternehmen jeder Größe entwickelt wurde. Sie bietet Funktionen wie ACD (Automatic Call Distribution), IVR, Anrufprotokolle, Speech to Text und Remote... Mehr erfahren
ProcedureFlow is a cloud-based knowledge management solution. The solution converts organizations’ processes and information into an accessible management tool to be used by employees. Key features includes data flowcharts, title... Mehr erfahren
VCC Live ist eine cloudbasierte Callcenter-Lösung für Call- und Kontaktcenter jeder Größe. Die Lösung bietet mehrere Kontaktcenter-Lösungen, Kommunikationskanäle und andere Dienste. Zu den wichtigsten Funktionen gehören... Mehr erfahren
Clixtell ist eine cloudbasierte Anrufverfolgungslösung, die digitale Marketingagenturen bei der Keyword-Verfolgung und -Aufzeichnung in Anrufen unterstützt, ebenso wie mit Konvertierungsmetriken. Zu den wichtigsten Funktionen... Mehr erfahren
As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right... Mehr erfahren
Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... Mehr erfahren
Sales Sling’s cloud-based call center software offers the latest technology in dialing systems in an easy to use dashboard that requires little training to get up and running. With each license, you get more than just a dialer.... Mehr erfahren
Refract ist eine cloudbasierte Software, die Unternehmen bei der Überwachung von Verkaufsgesprächen und Demos hilft, um umsatzbestimmende Interaktionen zu identifizieren. Der Call Explorer ermöglicht es den Führungskräften,... Mehr erfahren
Qubicles is a cloud-based contact center solution for sales and customer service teams covering email, phone and live chats. Key features include inbound, outbound and blended campaigns, call routing, interactive voice response... Mehr erfahren
Parrot Cloud is a cloud-based VoIP and predictive dialer solution designed for small and midsize companies. It offers automated call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI) and... Mehr erfahren
QueueMetrics is a call center management solution for large and midsize call centers running Asterisk. On-premise and cloud-based deployments are available, and both database and flat file data storage are supported. QueueMetrics... Mehr erfahren
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice... Mehr erfahren
Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes... Mehr erfahren
HoduCC is a cloud-based call center management solution designed to help customer support businesses automate operations across various channels such as voice calls, email, chat, video, text messages and more. It offers an... Mehr erfahren
The PIMS Dialer is flexible, scalable and secure. It’s a cloud-based application, and the servers are housed in a state-of-the-art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can... Mehr erfahren
Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British... Mehr erfahren
FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients. FrontSpin helps businesses to manage call targets according to the... Mehr erfahren
One Call Now is a mobile-based application designed for mass messaging purposes on the web. It provides clients easy access to tools that automate the SMS, email and voice message process and manage bulk messaging. It not only... Mehr erfahren
Virtual Contact Center by 8x8 is a cloud-based call center solution for small to midsized businesses. In addition to call center functionality, this solution also supports other interaction mediums such as voicemail, email, web... Mehr erfahren
Dixa ist eine Kundenfreundschaftsplattform, die Marken dabei hilft, durch einfache, einheitliche und ansprechende Gespräche stärkere Bindungen zu ihren Kunden aufzubauen. Mit Dixa kann dein Team über einen Bildschirm... Mehr erfahren
ClickPoint is cloud-based sales force automation, call center, and inside sales lead management solution that helps salespeople reach and connect with more prospects and leads. ClickPoint captures both inbound phone calls and web... Mehr erfahren
Aspect CXP Pro is a cloud-based interactive voice response (IVR) tool suitable for large businesses in industries such as banking, manufacturing, government, healthcare, retail and transportation. Aspect CXP Pro combines the... Mehr erfahren
Adversus Dialer ist eine cloudbasierte Lösung für Auto-Dialer und CRM, das kleinen und mittleren Telemarketing-, Fundraising- und Terminplanungsunternehmen helfen soll. Zu den wichtigsten Funktionen gehören Terminplanung,... Mehr erfahren
OfficeConnect by UniVoip is a cloud-based phone system that offers features including auto-attendant, call paging, conferencing, email integration, one-touch speed dial and call recording. The platform is targeted towards mid to... Mehr erfahren
Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting,... Mehr erfahren
Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a... Mehr erfahren
